Top 40 Inbound Appointment Setting Services in Canada

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Top 40 Inbound Appointment Setting Services in Canada

November 2023

Looking for a top inbound appointment setting company in Canada?

An inbound appointment setting service is a cost-effective way to elevate your company's customer service. Avoid missing opportunities to interact with potential and existing clients by working with inbound appointment setting pros to setup calls and meetings. 

List of the Best Canada Inbound Appointment Setting Companies

  • 1
    • Scheduling

      4.8
    • Quality

      4.6
    • Cost

      4.6
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Toronto, Canada

    Purple Sales is a B2B lead generation and sales company headquartered in Toronto, Canada. Founded in 2017, their team of approximately 11 employees primarily serves small to midmarket clients in the IT and manufacturing sectors. Their services include email marketing, market research, and voice services.

    Industries

    Notable Project

    Purple Sales has been hired by a growth strategy firm to develop integrated inbound and outbound marketing strategies for them. Their work includes lead generation, appointment setting, and follow-up calls.

    "Their focus on continuous improvement shows in the results of our campaigns."

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  • 2
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.4
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Calgary, Canada

    SureCall is a call service agency headquartered in Calgary, Canada, with an office in Denver. Since 1982, their team of fewer than 250 has offered voice and non-voice BPO/back-office services to clients ranging from small businesses to enterprises. Call center services include answering, telemarketing, and other inbound services. Their BPO services focus on customer service, data entry & processing, and other back-office services.

    Clients

    • Sofina Foods Inc.

    Industries

    Notable Project

    SureCall provides call support and BPO services for a hockey organization. The team resolves technical support tickets for an outdated registration database, tackling emails and answering hotline calls, too.

    “They’re invested in this process and have shown great care in providing both quality work and continuous improvement.”

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  • 3
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada

    Veta Virtual Receptionist is a phone answering service. They are headquartered in Toronto, Canada and have a small team that provides voice services. The company was founded in 2020.

    Industries

    Notable Project

    Veta Virtual provides virtual receptionist services to help address a law firm's reception needs.

    "We really appreciate your ongoing analysis of our needs and ensuring that we receive the best package available to us."

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  • 4
    • Undisclosed
    • 250 - 999 employees
    • Toronto, Canada

    LexReception is a telecommunications firm founded in 2011. Based in Portland, Ore., the team of 2 employees specializes in voice services and non-Voice BPO/Back office services. They mainly serve clients in the legal industry. 

    Clients

    • The Law Office of Robert David Malove
    • Hammerschmidt
    • Stickradt
    • & Associates

    Industries

    Notable Project

    LEX Reception provides ongoing answering services for a boutique legal firm. The team helps with scheduling consultations and their primary objective is to respond to all the client's prospective customers.

    "They are receptive to changes and are always looking to improve."

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  • 5
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Toronto, Canada

    24H Virtual is a voice and customer service agency based in Toronto with over 10 employees. They specialize in voice services for small and mid-market companies in the fields of transportation, education, and financial services.

    Industries

    Notable Project

    24H Virtual provides ongoing call center services for an appliance repair company. Their main tasks are to answer incoming customer calls and respond to emails on a 24/7 basis.

    "They’re always in touch with us, especially their owner who always tries to find ways to improve our collaboration."

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  • 6
    • $1,000+
    • 250 - 999 employees
    • Calgary, Canada

    Headquartered in Calgary, Canada, Line One Contact Centres Inc is a telephone answering service. The midsize team focuses on voice services, non-voice bpo/back office services, and business consulting. The firm was launched in 2001.

    Industries

    Notable Project

    Line One Contact Centres Inc provides remote call center outsourcing for a community social service agency. Services include triage of incoming requests via a 24/7 emergency line and after-hours scheduling.

    “We integrated their services with our operations and it has been an excellent collaboration."

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  • 7
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Calgary, Canada

    BitWide , a small advertising company, is in Calgary, Canada. They offer advertising, digital strategy, social media marketing, email marketing, and more and were founded in 2018.

    Industries

    Notable Project

    BitWide provides call center services for a CRM company. Their responsibilities include ongoing cold calling, email, and LinkedIn outreach.

    "They bring a level of professionalism that is hard to find in the outsourced sales industry."

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  • 8
    • Undisclosed
    • 50 - 249 employees
    • Edmonton, Canada

    Comm Alert is a midsize call center service. The Edmonton, Canada-based company was founded in 1993. Their team focuses on voice services.

    Industries

    Notable Project

    A software and digital platform development agency partnered with The CommAlert Group for after-hours support and on-call services. The client wanted to be available 24/7.

    "Their customer service is #1!"

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  • 9
    • $10,000+
    • 50 - 249 employees
    • Toronto, Canada

    Direct marketing company The Sales Factory was established in 2019. They are located in Toronto, Canada and Kelowna, Canada and have a midsize team. Their services include direct marketing, sales outsourcing, and call center services.

    Notable Project

    The Sales Factory provided lead generation services for a construction and engineering company. The team was responsible for listing buildings and emailing and scheduling calls with possible clients.

    "We were impressed with their professionalism."

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  • 11
    • Undisclosed
    • 2 - 9 employees
    • Winnipeg, Canada
    Business consulting company Jeremy Chen Sales was established in 2018. The agency specializes in business consulting, call center services, back office outsourcing, and sales outsourcing and has a small team.

    Notable Project

    Jeremy Chen Sales provides training services for a virtual reception services company. After a thorough assessment, they have customized a training program to meet the needs of the internal team.

    "They are always on time and responsive."

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  • 12
    • Undisclosed
    • 50 - 249 employees
    • Toronto, Canada
    VereQuest, a phone answering service, was launched in 2002. Based in Toronto, Canada, their midsize team offers call center services and IT strategy consulting.

    Industries

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  • 13
    • Scheduling

      4.9
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Oakville, Canada

    Martal Group is a sales agency based in Oakville, Canada and San Francisco. Founded in 2009, their team currently consists of 70 employees, who serve mostly technology companies in SaaS, Enterprise software and IT sectors. They offer services in outbound lead generation, appointment setting, account management, and sales.

    Clients

    • Bosch
    • Zoho
    • Halo
    • MicroFocus

    Industries

    Notable Project

    A sales technology company has hired Martal Group to help expand their platform's user adoption. The team has worked closely with the client to make their conversion acceleration process more efficient.

    "The knowledge and experience of Martal Group's sales team are what sets them apart."

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  • 14
    • $1,000+
    • 250 - 999 employees
    • Vaughan, Canada

    Miratel is a telecommunications agency based in Toronto. Since 2000, their team of 83 has been specializing in non-voice BPO and voice services for clients in various industries including advertising and information technology.  

    Industries

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  • 15
    • $1,000+
    • 250 - 999 employees
    • Vancouver, Canada
    Phone answering service Agents Republic Inc. Is headquartered in Vancouver, Canada; Budapest, Hungary and Toronto, Canada. The midsize firm was launched in 2018. Their services include voice services, non-voice bpo/back office services, BI & big data consulting & SI, and market research.
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  • 16
    • Undisclosed
    • 1,000 - 9,999 employees
    • Toronto, Canada
    ServiceForge is a call center service and customer service outsourcing company established in 2023. The large Toronto, Canada-based team offers call center services and customer service outsourcing.
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  • 17
    • $5,000+
    • 2 - 9 employees
    • Edmonton, Canada
    Launched in 2017, Kroll Communications Inc. Is a phone answering service. The small team specializes in voice services, market research, direct marketing, email marketing, and more. The firm is located in Edmonton, Canada.

    Industries

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  • 18
    • Undisclosed
    • 10 - 49 employees
    • Drayton Valley, Canada
    Intercon Messaging is a telephone answering service. Their midsize team is based in Drayton Valley, Canada. Their services include call center services and customer service outsourcing. The firm was established in 1996.

    Industries

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  • 19
    • $1,000+
    • 10 - 49 employees
    • Bedford, Canada
    SmileDog , a telephone answering service, was established in 2006. Their small team is based in Bedford, Canada. The company specializes in voice services.

    Industries

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  • 20
    • $10,000+
    • 50 - 249 employees
    • Kingston, Canada
    Alliance Answer, a call center company, was founded in 1948. The firm provides voice services and has a midsize team.

    Industries

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  • 21
    • $50,000+
    • 250 - 999 employees
    • Edmonton, Canada
    Based in Edmonton, Canada, Global Empire Corporation is a non-voice bpo/back office services and call center. They focus on non-voice bpo/back office services and voice services and were launched in 2010.

    Industries

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  • 22
    • Undisclosed
    • 2 - 9 employees
    • Ottawa, Canada
    RingRang, a non-voice bpo/back office services and call center service, is based in Ottawa, Canada. They provide non-voice bpo/back office services and voice services and were established in 2020.

    Industries

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  • 23
    • Undisclosed
    • 10 - 49 employees
    • Toronto, Canada
    Answer North America is a call center company. They are headquartered in Toronto, Canada and have a small team. Their services include voice services.

    Industries

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  • 24
    • Undisclosed
    • 50 - 249 employees
    • Mississauga, Canada
    NCRi is a midsize call center service. Established in 2008, the team offers call center services, back office outsourcing, customer service outsourcing, IT managed services, and more. The company is located in Mississauga, Canada.

    Industries

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  • 26
    • Undisclosed
    • 50 - 249 employees
    • Toronto, Canada

    Answering service Globalfaces Direct was established in 2012. The midsize team offers call center services and financial consulting. The agency is headquartered in Toronto, Canada and Charlotte, North Carolina.

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  • 27
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada
    Answering service company Call Centre Systems Inc. Is headquartered in Toronto, Canada. The small team provides voice services, commercial brokerage services, and fulfillment. The firm was launched in 1989.

    Industries

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  • 28
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada

    AnswerPlus is a phone answering service. They offer voice services, non-voice bpo/back office services, and IT managed services and were launched in 1961. Their midsize team is Toronto, Canada-based.

    Industries

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  • 29
    • $1,000+
    • 50 - 249 employees
    • Halifax, Canada
    Established in 1948, Answer 365 is a call center service. The company specializes in voice services and has a midsize team.

    Industries

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  • 30
    • $1,000+
    • 10 - 49 employees
    • Peterborough, Canada
    TAS-PAGE is an answering service launched in 1952. The company offers voice services and has a small team. The company is in Peterborough, Canada.

    Industries

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