Top 100 Call Center Services in Canada

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Top 100 Call Center Services in Canada

June 2023

Looking for a top voice service and call center company in Canada?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Canada. 

Jump to Most Reviewed Companies

List of the Best Canada Voice Services Providers

  • 91
    • $1,000+
    • 50 - 249 employees
    • Toronto, Canada
    Non-voice bpo/back office services and call center Paradigm Quest is based in Toronto, Canada. The midsize team focuses on non-voice bpo/back office services and voice services. The agency was established in 2005.

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  • 92

    Worked with We An-Ser Communications Group?

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    • $1,000+
    • 10 - 49 employees
    • Regina, Canada
    Launched in 2006, We An-Ser Communications Group is a call center service. They are headquartered in Regina, Canada and have a small team. The firm specializes in voice services and non-voice bpo/back office services.
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  • 93
    • Undisclosed
    • 1,000 - 9,999 employees
    • Burnaby, Canada
    Accounting company FLG FrontLine Group is headquartered in Burnaby, Canada. The large firm was founded in 2015. Their services include accounting, non-voice bpo/back office services, and voice services.
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  • 94
    • Undisclosed
    • 10 - 49 employees
    • Calgary, Canada

    Big Sky Call Centers is a Calgary, Canada-based answering service. The small agency was launched in 1993. Their services include call center services.

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  • 95
    • Undisclosed
    • 10 - 49 employees
    • Edmonton, Canada
    Call center service Select Call Centre was established in 1969. They are located in Edmonton, Canada; Calgary, Canada; Brooks, Canada and Red Deer, Canada and have a small team. Their services include call center services.
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  • 97
    • Undisclosed
    • 50 - 249 employees
    • Saint John, Canada
    Directors' Choice, a telephone answering service, was founded in 1997. The agency focuses on call center services and has a midsize team.
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  • 98
    • Undisclosed
    • 2 - 9 employees
    • Calgary, Canada
    Headquartered in Calgary, Canada, Atcom is a small IT managed services company. They provide IT managed services, cloud consulting & SI, and call center services and were established in 2005.
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  • 99
    • $1,000+
    • 10 - 49 employees
    • Oakville, Canada
    One Touch Solutions is a phone answering service. They are headquartered in Oakville, Canada and Plainview, New York and have a small team. Their team provides voice services and non-voice bpo/back office services.

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  • 100
    • $5,000+
    • 2 - 9 employees
    • Calgary, Canada
    Mobile application development firm MKT Communications was launched in 2015. The company provides mobile app development, voice services, email marketing, advertising, and more and has a small team.

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  • 101
    • $1,000+
    • 50 - 249 employees
    • Mississauga, Canada
    Qinetic Marketing is a non-voice bpo/back office services company established in 2014. The midsize Mississauga, Canada-based team specializes in non-voice bpo/back office services, voice services, content marketing, conversion optimization, and more.

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  • 102
    • $1,000+
    • 10 - 49 employees
    • Vaughan, Canada

    Cloud consulting & SI company Synchroworks was launched in 2006. Their small team is based in Vaughan, Canada and specializes in cloud consulting & SI, unified communications consulting & SI, IT managed services, cybersecurity, and more.

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  • 103
    • Scheduling

      3.5
    • Quality

      4.0
    • Cost

      3.8
    • NPS

      4.2
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Cornwall, Canada

    @liveconx is a telecommunications firm in Cornwall, Canada. Founded in 1978, they have at least 50 employees that serve clients in the education, healthcare, and retail sectors. @liveconx provides voice services and non-voice BPO and back office services.  Established in 1978, they have just over 50 employees. Their services consist mostly of voice assistance outsourcing and back-office processing, such as data entry and other similar tasks. 

    Clients

    • Dundas & Glengarry
    • National Capital Commission
    • Belfor Restoration

    Industries

    Notable Project

    @liveconx provides appointment management and voice scheduling for an IT infrastructure firm. The client wanted to speed up their bookings and had to outsource to a team with the right skills. @liveconx took over the client's appointment system, establishing a more efficient workflow that enabled the client to better serve their customers.

    " I am very confident in their services. They save us about $10,000 a year." — Executive, IT Firm

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  • 104
    • $1,000+
    • 250 - 999 employees
    • Montreal, Canada

    Gexel Telecom is a strategic telecommunications company based in Montreal. Since 1998, their team of 322 has been specializing in non-voice BPO and voice services for a variety of clients in different industries including consumer products and financial services. 

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  • 105

    Worked with Manitoba Customer Contact Association?

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    • Undisclosed
    • 2 - 9 employees
    • Winnipeg, Canada
    Non-voice bpo/back office services and call center company Manitoba Customer Contact Association was launched in 1997. The small Winnipeg, Canada-based team offers non-voice bpo/back office services and voice services.
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  • 106
    • $1,000+
    • 2 - 9 employees
    • Peterborough, Canada
    SinghIT Services Inc. Is a IT managed services company. Their small team is headquartered in Peterborough, Canada and Brampton, Canada and specializes in IT managed services. The agency was established in 2022.

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  • 107
    • $5,000+
    • 2 - 9 employees
    • Westmount, Canada
    Business consulting company LH Sales Consulting was established in 2018. The small team specializes in business consulting, email marketing, and sales outsourcing. The firm is located in Westmount, Canada and Westmount, Canada.
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  • 108
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada

    AppointmentSetter is a B2B appointment setting and lead generation firm based in Toronto. The firm, founded in 2006, has a team of less than 50 provides appointment-setting services that connect small to medium-sized businesses with potential clients.  

    Clients

    • Longevity

    Industries

    Notable Project

    AppointmentSetter provides phone prospecting services for an insurance company. Their work is ongoing with creating new business opportunities.

    “We’ve seen about 50 communications with new clients as a result so far.”

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  • 109
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada
    Task Network is a non-voice bpo/back office services company. They are located in Toronto, Canada and have a midsize team. Their services include voice services, non-voice bpo/back office services, accounting, IT managed services, and more.

    Industries

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  • 110
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada
    Based in Kyiv, Ukraine and Toronto, Canada, Profcallcenter is a telephone answering service. The small agency was established in 2000. Their services include call center services, back office outsourcing, and sales outsourcing.
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  • 111

    Worked with Mekka Communications Incorporated?

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    • Undisclosed
    • 2 - 9 employees
    • Toronto, Canada

    Mekka Communications Incorporated, a call center service, was established in 2021. Headquartered in Toronto, Canada, their small team specializes in voice services.

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  • 112
    • Undisclosed
    • 2 - 9 employees
    • Kitchener, Canada
    Ecommerce marketing company Digitl Inc. Was founded in 2018. Their small team is located in Kitchener, Canada. Digitl Inc. Focuses on ecommerce marketing, media planning & buying, and sales outsourcing.
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  • 113
    • Undisclosed
    • 10 - 49 employees
    • Moncton, Canada
    HealthConnect Inc. Is a small non-voice bpo/back office services and phone answering service. In Moncton, Canada, the company was founded in 1991. Their team focuses on non-voice bpo/back office services and voice services.
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  • 114
    • $5,000+
    • 2 - 9 employees
    • Toronto, Canada
    Kontact Consulting, a small IT strategy consulting company, is headquartered in Toronto, Canada and Karachi, Pakistan. Launched in 2022, the team offers IT strategy consulting, business consulting, call center services, branding, and more.
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  • 115
    • $1,000+
    • 50 - 249 employees
    • Toronto, Canada
    Telestar Communications is a phone answering service. Their midsize team is headquartered in Toronto, Canada; Las Vegas, Nevada; Makati City, Philippines and Davao City, Philippines. Their services include voice services and non-voice bpo/back office services.

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  • 116
    • $1,000+
    • 2 - 9 employees
    • Toronto, Canada
    Small non-voice bpo/back office services company Elshadai Business Solution, is in Toronto, Canada; Coimbatore, India and Chennai, India. The team specializes in non-voice bpo/back office services and voice services.

    Industries

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  • 117
    • Undisclosed
    • 10 - 49 employees
    • Richmond, Canada

    Cloud consulting & SI company Innovation Networks Inc. Was launched in 1996. Their small team is based in Richmond, Canada and provides cloud consulting & SI, cybersecurity, IT managed services, call center services, and more.

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  • 118
    • Undisclosed
    • 10 - 49 employees
    • Oshawa, Canada

    Headquartered in Oshawa, Canada and Cheyenne, Wyoming, Propcdefender is an IT strategy consulting company. They specialize in IT strategy consulting, call center services, back office outsourcing, accounting, and more and were launched in 2020.

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  • 119
    • $1,000+
    • 50 - 249 employees
    • Toronto, Canada
    LSM BPO Canada is a telephone answering service. They are in Toronto, Canada and have a midsize team. Their team provides voice services, non-voice bpo/back office services, web design, web development, and more.

    Industries

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  • 120
    • Scheduling

      4.8
    • Quality

      4.7
    • Cost

      4.3
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • Montréal, Canada
    Based in Barcelona, Spain, S2M-group is a sales outsourcing company. The midsize team specializes in sales outsourcing, marketing strategy, and other marketing and was established in 2009.

    Clients

    • Tata Communications
    • Blue Yonder
    • Snowflake
    • Quadient

    Industries

    Notable Project

    S2M-group has provided marketing strategy services for an IT services company. The team's responsibilities include generating leads and enhancing the client's brand awareness and sales pipeline.

    "We felt that S2M-group was an extension of our own team."

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