Top 30 Phone and Online Survey Companies in Canada

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Top 30 Phone and Online Survey Companies in Canada

September 2022

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List of the Best Canada Survey Companies

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  • 2
    • $10,000+
    • 2 - 9 employees
    • Burnaby, Canada

    Lead Generators International is a business-to-business telemarketing firm that was founded in 1992. Based in Burnaby, Canada, this team of 11 provides telephone lead generation, appointment setting, telephone market research, database updating, mail list procurement services.

    Clients

    • Microsoft Dynamics
    • SAP
    • Hewlett Packard
    • Flight Center

    Industries

    Notable Project

    An electric mobility company wanted to build a network of dealerships in the USA and Canada. They partnered with Lead Generators International® to help attract approximately 800 dealers to fill that network.

    "They are easy to work with."

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  • 3
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Toronto, Canada

    24H Virtual is a voice and customer service agency based in Toronto with over 10 employees. They specialize in voice services for small and mid-market companies in the fields of transportation, education, and financial services.

    Industries

    Notable Project

    A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects.

    "I can’t ask for more — they do what they say they’ll do."

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  • 4
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada

    Veta Virtual Receptionist is a phone answering service. They are headquartered in Toronto, Canada and have a small team that provides voice services. The company was founded in 2020.

    Industries

    Notable Project

    Veta Virtual acts as a boutique law firm's virtual receptionist. They schedule meetings for attorneys and attorneys and maintain a single calendar of meetings and provide warm transfers of each call.

    "The dedicated personnel makes it feel personal and like they are part of our team."

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  • 5
    • $10,000+
    • 250 - 999 employees
    • Dorval, Canada

    CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries.
     

    Industries

    Notable Project

    CanadaDirect provided voice services for a financial services marketing company. The client needed a company that was an expert in voice services, so they chose CanadaDirect. The company provided outbound telemarketing services to the client to help them sell their products, and recorded the customer responses on the computer. Since working with the company, the client has seen a decrease in complaints, and an increase in sales and conversion.

    “With the new technology, the complaints almost went down to zero and we've seen a 20% increase in sales and the conversion rate. CanadaDirect's performance with the live agents was also significantly better than the competition.” — VP of Enhancement Services, Financial Services Marketing Company
     

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  • 6
    • $1,000+
    • 50 - 249 employees
    • Toronto, Canada

    Telecommunications agency VoiceLogic is located in Toronto, Canada with another location in Minden, Nev. Since 1996, their team of 39 has been specializing in voice services for clients in the business & finance and consumer products industries. 

    Clients

    • DirecTV
    • Nissan
    • KPMG
    • Hilton

    Industries

    Notable Project

    A government organization hired VoiceLogic for their telemarketing. Along with having an effective service, the organization wanted to make more money. VoiceLogic helps them save money as well.

    "It's money-saving." – VP of IT, Government Organization

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  • 7
    • $1,000+
    • 250 - 999 employees
    • Montréal, Canada

    In Montréal, Canada and Toronto, Canada, VOXDATA is a midsize call center company. They specialize in voice services and non-voice bpo/back office services and were founded in 1995.

    Industries

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  • 8
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada

    Gatestone & Co. Is a telephone answering service. Their midsize team is based in Toronto, Canada; Phoenix, Arizona; Quezon City, Philippines and Scarborough, Canada and focuses on voice services. The firm was launched in 1978.

    Industries

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  • 9
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada

    Based in Toronto, Canada, AnswerNet is a non-voice bpo/back office services and telephone answering service. The midsize agency was launched in 1998. Their services include non-voice bpo/back office services and voice services.

    Industries

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  • 10
    • Undisclosed
    • 10 - 49 employees
    • Edmonton, Canada
    Call center service Select Call Centre was established in 1969. They are located in Edmonton, Canada; Calgary, Canada; Brooks, Canada and Red Deer, Canada and have a small team. Their services include call center services.
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  • 11
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada

    Simpro Solutions, a non-voice bpo/back office services and answering service, is located in Toronto, Canada and Miami, Florida. The agency offers non-voice bpo/back office services and voice services and has a midsize team.The agency was established in 2007.

    Industries

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  • 12
    • $1,000+
    • 250 - 999 employees
    • Vancouver, Canada

    Phone answering service Agents Republic Inc. Is headquartered in Vancouver, Canada; Budapest, Hungary and Toronto, Canada. The midsize firm was launched in 2018. Their services include voice services, non-voice bpo/back office services, BI & big data consulting & SI, and market research.

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  • 13
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada

    York Consulting is a telephone answering service. They are in Toronto, Canada and have a small team. Their services include voice services. The company was launched in 2000.

    Industries

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  • 14
    • $1,000+
    • 50 - 249 employees
    • Vaughan, Canada

    3C Contact Services is a midsize answering service company. The Vaughan, Canada-based firm was established in 2013. Their services include voice services and non-voice bpo/back office services.

    Industries

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  • 15
    • $50,000+
    • 250 - 999 employees
    • Edmonton, Canada

    Based in Edmonton, Canada, Global Empire Corporation is a non-voice bpo/back office services and call center. They focus on non-voice bpo/back office services and voice services and were launched in 2010.

    Industries

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  • 16
    • $1,000+
    • 10 - 49 employees
    • Oakville, Canada

    One Touch Solutions is a phone answering service. They are headquartered in Oakville, Canada and Plainview, New York and have a small team. Their team provides voice services and non-voice bpo/back office services.

    Industries

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  • 17
    • Undisclosed
    • 50 - 249 employees
    • Edmonton, Canada

    Non-voice bpo/back office services company Consentia Inc. Is located in Edmonton, Canada. They offer non-voice bpo/back office services, voice services, ECM consulting and SI, transcription, and more and were established in 1972.

    Industries

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  • 18
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada

    Answering service company Call Centre Systems Inc. Is headquartered in Toronto, Canada. The small team provides voice services, commercial brokerage services, and fulfillment. The firm was launched in 1989.

    Industries

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  • 19
    • $5,000+
    • 2 - 9 employees
    • Edmonton, Canada

    Launched in 2017, Kroll Communications Inc. Is a phone answering service. The small team specializes in voice services, market research, direct marketing, email marketing, and more. The firm is located in Edmonton, Canada.

    Industries

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  • 20
    • $1,000+
    • 1,000 - 9,999 employees
    • Vancouver, Canada

    TransPerfect is a translation company launched in 1992. Their large team is based in New York, New York; , Spain and , United Kingdom and specializes in translation, HR services, and voice services.

    Industries

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  • 21
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada

    AppointmentSetter is a B2B appointment setting and lead generation firm based in Toronto. The firm, founded in 2006, has a team of less than 50 provides appointment-setting services that connect small to medium-sized businesses with potential clients.  

    Clients

    • Longevity

    Industries

    Notable Project

    AppointmentSetter currently provides phone prospecting services to an Insurance Company, creating for them around 50 communications with new clients to date. These conversations are ongoing and are expected to produce long-term profits.

    "They had the information background to speak with our potential prospects with confidence." - Managing Partner and Lead Client Consultant, Insurance Company

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  • 22
    • Scheduling

      3.5
    • Quality

      3.5
    • Cost

      3.8
    • NPS

      4.2
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Cornwall, Canada

    @liveconx is a telecommunications firm in Cornwall, Canada. Founded in 1978, they have at least 50 employees that serve clients in the education, healthcare, and retail sectors. @liveconx provides voice services and non-voice BPO and back office services.  Established in 1978, they have just over 50 employees. Their services consist mostly of voice assistance outsourcing and back-office processing, such as data entry and other similar tasks. 

    Clients

    • Dundas & Glengarry
    • National Capital Commission
    • Belfor Restoration

    Industries

    Notable Project

    @liveconx provides appointment management and voice scheduling for an IT infrastructure firm. The client wanted to speed up their bookings and had to outsource to a team with the right skills. @liveconx took over the client's appointment system, establishing a more efficient workflow that enabled the client to better serve their customers.

    " I am very confident in their services. They save us about $10,000 a year." — Executive, IT Firm

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  • 23
    • $1,000+
    • 50 - 249 employees
    • Toronto, Canada

    Telestar Communications is a phone answering service. Their midsize team is headquartered in Toronto, Canada; Las Vegas, Nevada; Makati City, Philippines and Davao City, Philippines. Their services include voice services and non-voice bpo/back office services.

    Industries

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  • 24
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada

    Tracey Plant + Associates is a small call center company located in Toronto, Canada. Their services include voice services.

    Industries

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  • 25

    Worked with Mekka Communications Incorporated?

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    • Undisclosed
    • 2 - 9 employees
    • Toronto, Canada

    Mekka Communications Incorporated, a call center service, was established in 2021. Headquartered in Toronto, Canada, their small team specializes in voice services.

    Industries

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  • 26
    • Undisclosed
    • 250 - 999 employees
    • Toronto, Canada

    MarketOne International is a midsize marketing strategy company. Launched in 1998, the team focuses on marketing strategy, voice services, and conversion optimization. The company is based in Waltham, Massachusetts; Toronto, Canada; St. Michael, Barbados and London, United Kingdom.

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  • 27
    • $1,000+
    • 50 - 249 employees
    • Toronto, Canada

    LSM BPO Canada is a telephone answering service. They are in Toronto, Canada and have a midsize team. Their team provides voice services, non-voice bpo/back office services, web design, web development, and more.

    Industries

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  • 28
    • $5,000+
    • 50 - 249 employees
    • Vaughan, Canada

    World Performance Group Ltd. Is a non-voice bpo/back office services company located in București, Romania; Vaughan, Canada and Plovdiv, Bulgaria. They provide non-voice bpo/back office services, voice services, and market research and were established in 2012.

    Industries

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  • 29
    • $1,000+
    • 50 - 249 employees
    • Hamilton, Canada

    H-Line Soft, a midsize non-voice bpo/back office services company, is based in Secunderabad, India; Fremont, California; Hamilton, Canada and Aberdeen , United Kingdom. The team focuses on non-voice bpo/back office services, HR services, and voice services.

    Industries

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