Top 40 Phone and Online Survey Companies in Canada

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Top 40 Phone and Online Survey Companies in Canada

September 2023

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List of the Best Canada Survey Companies

  • 1
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Toronto, Canada

    24H Virtual is a voice and customer service agency based in Toronto with over 10 employees. They specialize in voice services for small and mid-market companies in the fields of transportation, education, and financial services.

    Industries

    Notable Project

    24H Virtual provides ongoing call center services for an appliance repair company. Their main tasks are to answer incoming customer calls and respond to emails on a 24/7 basis.

    "They’re always in touch with us, especially their owner who always tries to find ways to improve our collaboration."

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  • 2
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada

    Veta Virtual Receptionist is a phone answering service. They are headquartered in Toronto, Canada and have a small team that provides voice services. The company was founded in 2020.

    Industries

    Notable Project

    Veta Virtual provides virtual receptionist services to help address a law firm's reception needs.

    "We really appreciate your ongoing analysis of our needs and ensuring that we receive the best package available to us."

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  • 3
    • $10,000+
    • 250 - 999 employees
    • Dorval, Canada

    CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries.
     

    Industries

    Notable Project

    CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in. 

    “Compared to other vendors in the marketplace, they were by far the best.”

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  • 4
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Calgary, Canada

    BitWide , a small advertising company, is in Calgary, Canada. They offer advertising, digital strategy, social media marketing, email marketing, and more and were founded in 2018.

    Industries

    Notable Project

    A web and app development company has hired BitWide to provide cold calling, LinkedIn, and email outreach services. They've provided prospects with quotes and brought in their visions and specifications.

    "They use experience first and quickly make changes to optimize sales flow."

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  • 6
    • Undisclosed
    • 2 - 9 employees
    • Winnipeg, Canada
    Business consulting company Jeremy Chen Sales was established in 2018. The agency specializes in business consulting, call center services, back office outsourcing, and sales outsourcing and has a small team.

    Notable Project

    Jeremy Chen Sales provides training services for a virtual reception services company. After a thorough assessment, they have customized a training program to meet the needs of the internal team.

    "They are always on time and responsive."

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  • 7
    • $10,000+
    • 50 - 249 employees
    • Toronto, Canada

    Direct marketing company The Sales Factory was established in 2019. They are located in Toronto, Canada and Kelowna, Canada and have a midsize team. Their services include direct marketing, sales outsourcing, and call center services.

    Notable Project

    The Sales Factory provided lead generation services for a construction and engineering company. The team was responsible for listing buildings and emailing and scheduling calls with possible clients.

    "We were impressed with their professionalism."

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  • 8
    • $1,000+
    • 50 - 249 employees
    • Toronto, Canada

    Telecommunications agency VoiceLogic is located in Toronto, Canada with another location in Minden, Nev. Since 1996, their team of 39 has been specializing in voice services for clients in the business & finance and consumer products industries. 

    Clients

    • DirecTV
    • Nissan
    • KPMG
    • Hilton

    Industries

    Notable Project

    A government organization hired VoiceLogic for their telemarketing. Along with having an effective service, the organization wanted to make more money. VoiceLogic helps them save money as well.

    "It's money-saving." – VP of IT, Government Organization

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  • 9
    • $10,000+
    • 2 - 9 employees
    • Langley, Canada

    Lead Generators International is a business-to-business telemarketing firm that was founded in 1992. Based in Burnaby, Canada, this team of 11 provides telephone lead generation, appointment setting, telephone market research, database updating, mail list procurement services.

    Clients

    • Microsoft Dynamics
    • SAP
    • Hewlett Packard
    • Flight Center

    Industries

    Notable Project

    A property tax consulting firm hired Lead Generators International® for lead generation services. After a discovery process, they looked for new potential customers for the client based on their target audience.

    ''They delivered quality and sophisticated work, which we needed for our business.''

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  • 10
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada
    Gatestone & Co. Is a telephone answering service. Their midsize team is based in Toronto, Canada; Phoenix, Arizona; Quezon City, Philippines and Scarborough, Canada and focuses on voice services. The firm was launched in 1978.

    Industries

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  • 11
    • $1,000+
    • 250 - 999 employees
    • Vancouver, Canada
    Phone answering service Agents Republic Inc. Is headquartered in Vancouver, Canada; Budapest, Hungary and Toronto, Canada. The midsize firm was launched in 2018. Their services include voice services, non-voice bpo/back office services, BI & big data consulting & SI, and market research.
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  • 12
    • $1,000+
    • 50 - 249 employees
    • Vaughan, Canada
    3C Contact Services is a midsize answering service company. The Vaughan, Canada-based firm was established in 2013. Their services include voice services and non-voice bpo/back office services.

    Industries

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  • 13
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada
    Simpro Solutions, a non-voice bpo/back office services and answering service, is located in Toronto, Canada and Miami, Florida. The agency offers non-voice bpo/back office services and voice services and has a midsize team.The agency was established in 2007.

    Industries

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  • 14
    • $50,000+
    • 250 - 999 employees
    • Edmonton, Canada
    Based in Edmonton, Canada, Global Empire Corporation is a non-voice bpo/back office services and call center. They focus on non-voice bpo/back office services and voice services and were launched in 2010.

    Industries

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  • 15
    • $5,000+
    • 2 - 9 employees
    • Edmonton, Canada
    Launched in 2017, Kroll Communications Inc. Is a phone answering service. The small team specializes in voice services, market research, direct marketing, email marketing, and more. The firm is located in Edmonton, Canada.

    Industries

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  • 16
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada

    Based in Toronto, Canada, AnswerNet is a non-voice bpo/back office services and telephone answering service. The midsize agency was launched in 1998. Their services include non-voice bpo/back office services and voice services.

    Industries

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  • 17
    • $1,000+
    • 250 - 999 employees
    • Montréal, Canada
    In Montréal, Canada and Toronto, Canada, VOXDATA is a midsize call center company. They specialize in voice services and non-voice bpo/back office services and were founded in 1995.

    Industries

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  • 18
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada
    Answering service company Call Centre Systems Inc. Is headquartered in Toronto, Canada. The small team provides voice services, commercial brokerage services, and fulfillment. The firm was launched in 1989.

    Industries

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  • 19
    • Undisclosed
    • 10 - 49 employees
    • Edmonton, Canada
    Call center service Select Call Centre was established in 1969. They are located in Edmonton, Canada; Calgary, Canada; Brooks, Canada and Red Deer, Canada and have a small team. Their services include call center services.
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  • 20
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada
    York Consulting is a telephone answering service. They are in Toronto, Canada and have a small team. Their services include voice services. The company was launched in 2000.

    Industries

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  • 21
    • Scheduling

      3.5
    • Quality

      4.0
    • Cost

      3.8
    • NPS

      4.2
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Cornwall, Canada

    @liveconx is a telecommunications firm in Cornwall, Canada. Founded in 1978, they have at least 50 employees that serve clients in the education, healthcare, and retail sectors. @liveconx provides voice services and non-voice BPO and back office services.  Established in 1978, they have just over 50 employees. Their services consist mostly of voice assistance outsourcing and back-office processing, such as data entry and other similar tasks. 

    Clients

    • Dundas & Glengarry
    • National Capital Commission
    • Belfor Restoration

    Industries

    Notable Project

    @liveconx provides appointment management and voice scheduling for an IT infrastructure firm. The client wanted to speed up their bookings and had to outsource to a team with the right skills. @liveconx took over the client's appointment system, establishing a more efficient workflow that enabled the client to better serve their customers.

    " I am very confident in their services. They save us about $10,000 a year." — Executive, IT Firm

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  • 22
    • $1,000+
    • 10 - 49 employees
    • Oakville, Canada
    One Touch Solutions is a phone answering service. They are headquartered in Oakville, Canada and Plainview, New York and have a small team. Their team provides voice services and non-voice bpo/back office services.

    Industries

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  • 23
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada

    AppointmentSetter is a B2B appointment setting and lead generation firm based in Toronto. The firm, founded in 2006, has a team of less than 50 provides appointment-setting services that connect small to medium-sized businesses with potential clients.  

    Clients

    • Longevity

    Industries

    Notable Project

    AppointmentSetter provides phone prospecting services for an insurance company. Their work is ongoing with creating new business opportunities.

    “We’ve seen about 50 communications with new clients as a result so far.”

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  • 24
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada
    Based in Kyiv, Ukraine and Toronto, Canada, Profcallcenter is a telephone answering service. The small agency was established in 2000. Their services include call center services, back office outsourcing, and sales outsourcing.
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  • 25

    Worked with Mekka Communications Incorporated?

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    • Undisclosed
    • 2 - 9 employees
    • Toronto, Canada

    Mekka Communications Incorporated, a call center service, was established in 2021. Headquartered in Toronto, Canada, their small team specializes in voice services.

    Industries

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  • 26
    • $1,000+
    • 1,000 - 9,999 employees
    • Vancouver, Canada

    TransPerfect is a translation company launched in 1992. Their large team is based in New York, New York; , Spain and , United Kingdom and specializes in translation, HR services, and voice services.

    Industries

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  • 27
    • $1,000+
    • 50 - 249 employees
    • Toronto, Canada
    Telestar Communications is a phone answering service. Their midsize team is headquartered in Toronto, Canada; Las Vegas, Nevada; Makati City, Philippines and Davao City, Philippines. Their services include voice services and non-voice bpo/back office services.

    Industries

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  • 28
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Mississauga, Canada
    Established in 2016, Rezolves is a small telephone answering service and customer service outsourcing company located in Islamabad, Pakistan and Mississauga, Canada. Their services include call center services and customer service outsourcing.

    Industries

    Notable Project

    Rezolves provides call center and digital marketing services for an e-commerce company. The team has offered end-customer support, order processing, back-office optimization, a marketing strategy, and SEO. 

    "Rezolves' team consistently demonstrated exceptional professionalism, responsiveness, and proactive communication."

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  • 29
    • $1,000+
    • 50 - 249 employees
    • Toronto, Canada
    LSM BPO Canada is a telephone answering service. They are in Toronto, Canada and have a midsize team. Their team provides voice services, non-voice bpo/back office services, web design, web development, and more.

    Industries

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  • 30
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada
    Tracey Plant + Associates is a small call center company located in Toronto, Canada. Their services include voice services.

    Industries

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