Climbia BPO
visit site- $5,000+
- 250 - 999 employees
- Durrës, Albania
Client Insights
Industry Expertise
45%
30%
25%
Client Size Distribution
Small Business (<$10M) 20%
Midmarket ($10M - $1B) 35%
Enterprise (>$1B) 45%
Common Project Size
<$10K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
The digital marketing agency Grow hired Climbia BPO for customer support services for their Google Ads campaign. The agency, based in Tirana, Albania, was facing challenges with the large volume of calls from their campaigns in New York and New Jersey, and needed help due to language barriers. Climbia was chosen due to their rigorous hiring process and smaller, specialized team. Climbia provided customer support from 10 AM to 6 PM, quickly grasping the nuances of Google Ads and the specifics of the campaign. They used Ring Central as a calling tool. The agency had weekly meetings with a dedicated support manager from Climbia. The feedback from the agency was highly positive, as Climbia exceeded their expectations.