I-conicsolutions LLC

I-conicsolutions LLC was contracted by an urgent care facility for their expertise in billing, accounts receivable, and denial management. The health facility found it challenging to manage in-house billing and claims, leading to the decision to outsource these services. I-conicsolutions provided an initial consultation on effective invoicing practices, and thereafter, assisted with patient scheduling, billing claims to insurance providers, and following up on unpaid balances. They also directed patients to make payments through the facility's portal. The team, led by Vivek, the Operations Manager, and Pankaj, the President & CEO, along with 5-6 other members, have been working with the urgent care facility since October 2018. The facility spends approximately $60,000 per year on this engagement. The facility chose I-conicsolutions over other billing services due to their honesty and directness about what could and couldn't be achieved. The partnership is ongoing.