Looking for a top BPO firm

Growing a business, while exciting, gives you a real insight into the complexities of a full-functioning organization. Specifically, you find that some business processes are incredibly taxing – they are time-consuming and costly but need to be done.

That's why we've created this list of the best business process outsourcing services for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business. (And, if you want personalized recommendations, tell us about your project.)

List of the Best BPO Services

  • 451
    $5,000+
    10 - 49 Employees
    Toronto Canada

    Seologist is an SEO company based in Toronto. The company, founded in 2003, has a team of less than 20 who provide SEO services, as well as web development, email and social media marketing, voice services, and others to business, financial, and consumer service companies. 

    Clients
    NOVAJET
    Canadian Choice Windows & Doors
    Wine Online
    ZIM Group Ltd
    Industries
    Notable Project

    Seologist was hired by a Mortgage Company to overhaul the Company's website and edited the search terms to organically generate leads. The Company saw an increasing number of calls and customers. Seologist's SEO work landed the Company's brand on the first page of Google through more and more search terms. 

    "Their SEO work helped us attract new customers, new employees, and propelled our brand in the industry." - President and Co-Founder, Mortgage Company 

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  • 452
    Stericycle Communications Logo

    Stericycle Communications

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    Undisclosed
    1,000 - 9,999 Employees
    Lake Forest IL
    Stericycle Communications is a large Lake Forest, Illinois-based telephone answering service. They provide voice services and non-voice bpo/back office services and were founded in 1989.
    Industries
  • 453
    Undisclosed
    50 - 249 Employees
    Singapore Singapore

    Sleek is an accounting firm from Singapore. Established in 2017, The 105-person team provides financing and accounting outsourcing, accounting, and business consulting services.

    Notable Project

    Sleek incorporated their client and processed their work visas. Since then, they’ve expertly managed the client’s invoices, receipts, and payroll, ensuring that they’re compliant with regulations and giving the client peace of mind. They provide excellent customer service by being proactive and responding quickly.

    “They were very friendly and provided personalized service.” – COO, Tech Firm

  • 454
    $1,000+
    50 - 249 Employees
    Lawrenceville GA

    Based in Lawrenceville, Ga., Geek Squares is a company that specializes in voice, BPO, and managed IT services. With over 50 team members, the agency works with a variety of clients in different industries such as business & consumer services and advertising. 

    Industries
    Notable Project

    Geek Squares provided lead generation assistance to a business firm. The agency saves them about 8 hours a month, and the client feels that Geek Squares is always ready to provide support.

    "They are knowledgeable." —Business Development Executive, Business Firm

  • 455
    $50,000+
    10 - 49 Employees
    San Salvador El Salvador
    Novatech is an app development company established in 2013. They are headquartered in San Salvador, El Salvador and have a small team. Their services include mobile app development and non-voice bpo/back office services.
    Notable Project

    A social app for physical therapists partnered with Novatech (formerly Kadevjo Studio) to finish development on their app. The goal was to make the project APP HIPAA compliant and launch it on both the Apple Store and Google Play.

    "They were very proactive in ensuring we receive what we paid for, with no issues with time or language barriers."

  • 456
    $1,000+
    50 - 249 Employees
    Coimbatore India
    Seyyone is a non-voice bpo/back office services company. The midsize Coimbatore, India-based agency was founded in 1999. Their services include non-voice bpo/back office services, voice services, and transcription.
    Industries
  • 457
    Answering Service United Logo

    Answering Service United

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    Undisclosed
    50 - 249 Employees
    Lake Havasu City
    Launched in 1989, Answering Service United is a call center company. The company specializes in voice services and non-voice bpo/back office services and has a midsize team. The company is in Lake Havasu City, and Phoenix, Arizona.
    Industries
  • 458
    $1,000+
    50 - 249 Employees
    Bengaluru India
    VMG BPO, a non-voice bpo/back office services company, is headquartered in Bengaluru, India and San Francisco, California. The midsize firm was established in 2005. Their team provides non-voice bpo/back office services and voice services.
    Industries
  • 459
    $1,000+
    50 - 249 Employees
    Plano TX
    Arch Global is a midsize Plano, Texas-based non-voice bpo/back office services company. The team focuses on non-voice bpo/back office services, voice services, and transcription.
    Industries
  • 460
    $1,000+
    50 - 249 Employees
    Pune India

    CFT Consulting is an RPO and sales training business founded in 2016 and located in Kalyan, India. They have a team of fewer than 250 individuals who offer IT staff augmentation, IT strategy consulting, and business consulting services. Their client base comprises small and midmarket businesses in the business services and IT industries.

    Clients
    Codism
    Industries
    Notable Project

    CFT Consulting provided RPO services by recruiting engineers. They used career boards to identify candidates. They did high-quality work, and they integrated well into the internal team.

    “So far, they’ve been the best RPO service provider we’ve worked with.” – Director of Business Development, IT Services Company

  • 461
    Undisclosed
    2 - 9 Employees
    San Diego CA

    Appmakery was founded in 2011. Based in San Diego, the company consists of a sole freelancer. Appmakery specializes in web, mobile app, e-commerce development, and more.  

    Clients
    Faq Dog
    Microsoft
    ReviewBoost
    BusinessRater.com
    Notable Project

    Appmakery provided web development services to a tech startup. They developed the front and back-end along with carefully crafted design functionalities. Appmakery also provided technical support when needed.

    "I know that Appmakery can build websites, but they are far more powerful than just a web company. There is some serious know-how over there." –CEO, Tech Firm 

  • 463
    $1,000+
    2 - 9 Employees
    Toronto Canada

    Lead Generation Media is a lead generation company founded in 2018 in Scarborough, Canada. With a compact team of under 10 employees, they provide voice services, content marketing, and email marketing to clients in IT and other industries.

    Clients
    Online Karma
    Sunday Boost
    Toronto-HVAC
    Industries
    Notable Project

    Lead Generation Media helped a digital marketing firm with establishing their SEO and PPC strategy and generating more sales. Their efforts produced a 50% increase in revenue. Their pricing was fair and their smooth communication was complimented.

    "I will certainly engage with this company again for our future needs." – Digital Marketing Executive, Digital Marketing Firm

  • 464
    $1,000+
    2 - 9 Employees
    Princeton NJ

    Bodhi Global Solutions is a consulting company based in Princeton, New Jersey. They have about 20 employees that focus on the healtchcare, consumer products, and manufacturing industries. They provide non-voice BPO/back office services, voice services, and HR consulting & outsourcing capabilities.

    Industries
    Notable Project

    Bodhi Global Solutions handled administrative and legal processes for a manufacturing company. They handled over 70% of the client's administrative work from legal process outsourcing and litigation support, to contract and document review and management, among other services.

    "Their strengths are quality, fast performance, rapid adaptability with the working group, and a great analysis of the information." — Director, Manufacturing Company

  • 465
    $5,000+
    10 - 49 Employees
    L'viv Ukraine

    Ukrany is an IT outstaffing company based in Kviv, Ukraine. Founded in 2017, they have a team of around 10 employees. Their services mainly include IT staff augmentation and non-voice BPO & back office services for primarily small businesses. 

    Clients
    Friend Factory
    Gikken
    Dealers Limited
    Team Liquid
    Notable Project

    Ukrany recruits developers and artists for a tech startup working in Unity. They manage the recruitment process, setting up interviews, and helping with payroll services and contracts. The client is pleased with the talent they've found. 

    "We’re happy with the team they’ve put together." – CPO, Tech Startup

  • 466
    $5,000+
    50 - 249 Employees
    Kyiv Ukraine

    VERNA is an offshore IT managed services agency based in Kiev, Ukraine. They were founded in 2000 and currently have about 100 employees. Verna offers help-desk, Tier II and III data center services, hosting, productivity and cloud applications consulting, and back-office services.

    Clients
    Cargill
    Kraft Foods
    Philip Morris
    Raiffeisenbank
    Notable Project

    A startup managed services firm in the UK partnered with VERNA increase their capacity and handle more complex clients. The client had only 10 employees and lacked some of the expertise that the VERNA team leverages. When complex cases come up, VERNA steps in to provide an advanced data solution. In one case, VERNA completed a freeSWITCH voice project for an end-client with particularly sophisticated technical specifications.

    "Things can always be improved for any business, but VERNA has been a professional partner for us." - Director, UK IT Firm

  • 467
    $1,000+
    50 - 249 Employees
    Albany NY
    AnswerPhone is a phone answering service. They are in Albany, New York; Dunkirk, New York; Greensboro, North Carolina and Marietta, Georgia and have a midsize team. Their services include voice services and non-voice bpo/back office services. The agency was founded in 1967.
    Industries
  • 468
    Undisclosed
    250 - 999 Employees
    San Ramon CA

    Five9 is a cloud-based call center software provider. Their team of about 1,000 employees is based in San Ramon, Calif. Services include CRM, ERP, and IT consulting, as well as voice services. They were founded in 2001. 

    Clients
    DebtCleanse
    DoorDash
    lululemon
    Expedia
    Industries
    Notable Project

    Five9 provided sales and marketing support to a legal service access firm. The team helped the firm automate their dialing process, which helped improve internal processes as well as sales.

    "Time was our biggest metric, and Five9 delivered. We also achieved the efficiency goals we were looking for, and our sales have increased." — Contact Center Manager, Legal Service Access Firm

  • 469
    $50,000+
    10 - 49 Employees
    Mumbai India

    Since its founding in 2019, the Mumbai-based team of about 50 at Custex has already become an established e-commerce service provider. They focus primarily on e-commerce development, non-voice BPO/back office services, and content marketing.

    Clients
    Amazon - India
    Jumia - Africa
    Bigbasket
    Tatacliq
    Industries
    Notable Project

    The Custex team provides management and writing for all product descriptions on the website of an online grocery supermarket, helping to add and modify products whenever necessary. They have delivered 500 product descriptions so far and meet all of the client's requirements for the project.

    "Project management is handled nicely. We communicate twice a week. The turnaround time is as expected." — Content Manager, Grocery Company

  • 470
    $1,000+
    50 - 249 Employees
    Baguio City Philippines

    SynerG is a business outsourcing company founded in 2008. Based in Baguio City, Philippines, their services include voice services, non-voice BPO/back office services, and transcription. They primarily serve clients in the business services, consumer products and services, and retail industries.    

    Industries
  • 471
    $10,000+
    10 - 49 Employees
    Hyderabad India

    Covent Informatics is a software agency founded in 2015 with fewer than 50 experts. Based in Hyderabad, India, they offer web design, UX/UI design, and custom software development services for small businesses in the fields of advertising, arts, and business services.

    Clients
    Shanmugha Fibres and Coirs
    Shanmugha Organics
    Industries
    Notable Project

    Covent Informatics developed an inventory management system for a coconut coir factory. The system was meant to help supervise inventory, sales, and warehouse operations. The system now helps reduce paperwork for the factory.

    “Cost effective : 40% less than the other competitive products.” - Managing Director, Coconut Coir Factory

  • 472
    $1,000+
    50 - 249 Employees
    San Francisco CA
    Midsize non-voice bpo/back office services company Magestore, is based in San Francisco, California and , Vietnam. Founded in 2010, the team provides non-voice bpo/back office services, e-commerce development, web development, and conversion optimization.
    Industries
  • 473
    Undisclosed
    50 - 249 Employees
    Kolkata India

    Task Virtual is an outsourcing agency based in Kolkata, India. Since 2016, their small team of 9 has been specializing in market research, business consulting, non-voice BPO services, branding, transcription, and more. They mainly work with midmarket clients in a variety of industries.

    Industries
    Notable Project

    Task Virtual performed a variety of services for a healthcare firm. They assisted with payroll, data entry, and other personnel services. With a driven approach to each assignment, Task Virtual was extremely helpful. 

    "They are competent, provide good customer service, and have an easy interface." — CEO, Healthcare Company 

  • 474
    $5,000+
    2 - 9 Employees
    Comstock Park MI

    Real IT Solutions, Inc. is an IT services company based in Comstock Park, Mich. The company, founded in 2006, has a team of around ten that provides IT managed services, cybersecurity, cloud consulting & SI, IT strategy consulting, and voice services. Real IT Solutions serves small companies in various industries that include manufacturing.

    Clients
    Automatic Spring Products
    Dubric Industries
    Media Technologies
    Industries
    Notable Project

    A K-12 private education institution hired Real IT Solutions, Inc. for an ongoing engagement to help set up their IT network and provide technical support. As part of the engagement, Real IT Solutions configured, maintained, secured, and monitored the institution's IT network systems, which include firewalls and the computer hardware in the administration offices. While most of the work is done remotely, Real IT Solutions occasionally go on-site to resolve issues or check the system. To date, Real IT Solutions has been meeting the institution's expectations with their services.

    "Their team is responsive. We can call their helpdesk, and they have the ability to remote into our machines. They always take care of issues right away." - Systems Administrator, K-12 Private Education Institution

  • 475
    $1,000+
    2 - 9 Employees
    WIRRAL United Kingdom

    Lead Pronto is a lead generation company based in Wirral, England, and founded in 2018. Their team of more than two experts provides social media marketing, SEO, and PPC ad services for clients that work in industries such as energy, consumer products, and business services.

    Clients
    Moixa
    Aaron & Partners LLP
    Ogee Consulting Ltd
    Industries
    Notable Project

    Lead Pronto provided marketing services for a consultancy. The goal was to improve the quantity and quality of leads for the consultancy’s clients. Lead Pronto’s efforts have helped grow the clients’ organic traffic by up to 35%.

    “Lead Pronto really cares about giving the client a decent result.” - Consultant, Consultancy

  • 476
    Undisclosed
    10 - 49 Employees
    Houston TX

    High Standards Technology, Inc. Is a small Houston, Texas-based [company:type]. Founded in 2002, the team provides [company:service_lines].

    Notable Project

    High Standards Technology, Inc. provides managed IT services for a commercial plumbing contractor. Among their responsibilities are server management, cybersecurity, systems monitoring, and security training.

    “They’ve been there for us through disasters, being always on top of everything and making us their priority.”

  • 477
    $1,000+
    2 - 9 Employees
    Stevenage United Kingdom

    Curral is a lead generation agency based in Stevenage, England. Founded in 2017, their team of more than two provides direct marketing, voice services, and social media marketing solutions for small and mid-market firms across various industries.

    Clients
    Digiruu
    Industries
    Notable Project

    Curral generated leads for an app developer. The developer was not doing so well in terms of leads and needed better online engagement. Curral helped the developer create their own LinkedIn lead generation channel.

    “They really understood what our goals were and pitched the solution that we needed rather than the one that they wanted us to have.” - CEO & Founder, App Developer

  • 478
    Undisclosed
    250 - 999 Employees
    Huntington Beach CA
    TaskBullet is a non-voice bpo/back office services company. Established in 2012, the agency is based in Huntington Beach, California and Metro Manila, Philippines. The midsize team offers non-voice bpo/back office services, transcription, voice services, finance & accounting outsourcing (FAO), and more.
    Industries
  • 479
    $1,000+
    10 - 49 Employees
    Westford MA

    Ekaru is an IT firm founded in Westford, Mass. in 2001 with no more than 50 employees. They specialize in IT managed services, cybersecurity, and IT strategy consulting services for small and medium-sized companies across various industries.

    Clients
    Max Bauer, CPA, MST
    Industries
    Notable Project

    Ekaru provided software monitoring services for a CPA. Ekaru also hosted their email and set up workstations for them. The CPA relies on Ekaru to keep their work timely.

    “They help me when I need the help, they’re pretty good with communications, they invite me to webinars, so I think they do a good job for their clients.” - CPA

  • 480
    $1,000+
    2 - 9 Employees
    Tulsa OK

    Direct Allied Agency is a marketing agency based in Tahlequah, Okla. Since 2015, their team of fewer than 10 works mainly with small businesses. They specialize in SEO, web design, and branding. 

    Clients
    Cultiv
    TBN
    Groovus Maximus
    The Source
    Notable Project

    Direct Allied Agency helped a chiropractor with increasing their online presence and SEO to increase their client base. They also built a new website and helped with advertising. 

    "We’ve seen our clients increase from zero new patients finding us online to at least 10 a month. That’s a huge increase and inline with what we were aiming to achieve." — Office Manager and Part Owner, Chiropractor

Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT