Supporto
visit site- $1,000+
- 50 - 249 employees
- Ukraine
Supporto is a customer support agency based in Ukraine. They employ four staff who specialize in community management, social networking, and customer support for small and large businesses. Services include market analysis, solution development, content management, and design.
Client Insights
Industry Expertise
This provider has not added their industry expertise.
Client Size Distribution
This provider has not added their client sizes.
Common Project Size
$10K-$49K 1 project
Clients
- Emercoin
Highlights from Recent Projects
Supporto was hired by White Owl, a creative marketing agency, to handle incoming requests from their advertising and PR campaigns. The goal of the project was to process these requests within a five-minute timeframe. Supporto was chosen for their ability to communicate in multiple languages and provide round-the-clock customer chat monitoring. They worked on a variety of projects, including several cryptocurrency betting campaigns, and had two staff members per shift assigned to moderate chats and social media interactions. The team at Supporto was constantly in touch with clients, responding to queries, dealing with negative feedback, and working to build trust and loyalty. The results were highly satisfactory, with Supporto successfully meeting the set goal of processing requests in under five minutes.