Cenit Inc

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Cenit Inc, a Customer Service Outsourcing company, is headquartered in کراچی, Pakistan and San Francisco, California. The midsize agency was established in 2014. Their services include Customer Service Outsourcing, IT managed services, Call Center Services, Back Office Outsourcing, and more.

Client Insights

Industry Expertise

Advertising & marketing

10%

Business services

10%

Consumer products & services

10%

Information technology

10%

Other industries

10%

Real estate

10%

Retail

10%

Supply Chain, Logistics, and Transport

10%

Utilities

10%

eCommerce

10%

Client Size Distribution

Small Business (<$10M) 30%

Midmarket ($10M - $1B) 70%

Common Project Size

$10K-$49K 2 projects

$50K-$199K 1 project

Clients

  • TVape

Highlights from Recent Projects

Overall Rating

4.8
6 Reviews

Cenit Inc was hired by a company that handles email and social media marketing for real estate, insurance, and loan officers to process orders placed through their chatbot. The team at Cenit Inc was responsible for receiving information about the product and customer sold through the chatbot and processing this information to create corresponding accounts. The project, which began in 2018, is still ongoing, with the main point of contact being Omer, the Manager of Customer Services at Cenit Inc.

A design company sought the services of Cenit Inc to hire about five customer service, order processing, and cold calling agents. The goal was to focus on efficiency improvement and cost-cutting. Cenit Inc was chosen due to its high ratings, budget-friendly pricing, great culture fit, and good value for cost. The team at Cenit Inc was tasked with business development, customer outreach, and sales, processing customer orders, catering to customers' design requirements, and enhancing customer satisfaction and relations.

An IT services and marketing company, The Logo Designs, hired Cenit Inc to outsource various jobs. The company chose Cenit Inc because of its budget-friendly pricing, great culture fit, good value for cost, and positive referrals. The team at Cenit Inc, which consisted of 6-10 employees, was tasked with filling various open positions related to customer service and other back office operations, including accounts, payroll, human resource, and copywriting.

Timeliness

4.8

Service Excellence

4.7

Value

4.8

Would Recommend

5.0