Top 100 Business Processes Outsourcing (BPO) Companies in the United Kingdom

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Top 100 Business Processes Outsourcing (BPO) Companies in the United Kingdom

The Best of March 2024

Looking for a top business process outsourcing company in the United Kingdom?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

Jump to Most Reviewed Companies

List of the Best United Kingdom BPO Services

  • 1
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Edinburgh , United Kingdom

    SmartPA is the leading UK virtual assistant company, based in Edinburgh. Founded in 2008, they have over 300 employees that serve businesses of all sizes. Let SmartPA’s virtual assistants handle your and PA tasks remotely for a flexible monthly package.

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    Clients

    • Krispy Kreme
    • BBC
    • Total Oil & Gas
    • Edinburgh Univertsity

    Industries

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  • 2
    (13 Reviews) 4.7
    • Timeliness

      3.0
    • Service Excellence

      4.7
    • Value

      3.0
    • Would Recommend

      4.7
    • Undisclosed
    • 250 - 999 employees
    • Wrexham, United Kingdom

    Moneypenny is a call answering and managed live chat firm based in Duluth, Georgia, that was established in 2000. Their team of over 1000 employees answers calls and live chats for mid-market and large companies looking for more personalized service.

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    Clients

    • Eagle Bioscience
    • BMW
    • The Federal Saving Bank
    • Keller Williams

    Industries

  • 3
    (23 Reviews) 4.7
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.4
    • Would Recommend

      4.8
    • $5,000+
    • 50 - 249 employees
    • Fleet, United Kingdom

    Operatix is a midsize sales outsourcing company based in Dallas, Texas and Fleet, United Kingdom. Established in 2012, the team focuses on sales outsourcing and call center services.

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    Industries

  • 4
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Hitchin, United Kingdom
    Established in 2012, Excelerate360 Ltd is a sales outsourcing company. The company focuses on sales outsourcing and has a midsize team.
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    Industries

  • 5
    (16 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • London, United Kingdom

    The Lead Gen Dept is a digital agency based in London that specializes in helping B2B companies generate and engage sales-ready leads with your ICP. Founded in 2019, The Lead Gen Dept has a specialized team helping clients to connect and book meetings with pre-approved target accounts. They have significant experience in the enterprise space and take care of all the top-of-funnel activities leading to a prospect requesting a call.

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    Clients

    • WhosOn
    • ThinkAutomation
    • ArtuData
    • Grey Monarch

    Industries

  • 6
    (2 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Thatcham , United Kingdom

    Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.

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    Clients

    • Knight Frank
    • Volkswagen Group UK
    • HelpAge International
    • NRG networks

    Industries

  • 7
    (3 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Burscough, United Kingdom

    Established in 2011, Face for Business is a customer service outsourcing company. The small team provides customer service outsourcing. The company is in Burscough, United Kingdom.

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    Industries

  • 8
    (10 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • London, United Kingdom

    Established in 2021, Growth Hub is an other marketing company. The agency offers other marketing and business consulting and has a small team.

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    Industries

  • 9
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 1,000 - 9,999 employees
    • Birkenhead , United Kingdom

    The Contact Company is an outsourcing firm based in Birkenhead, U.K. Founded in 2006, it has more than 250 employees who specialize in non-voice BPO/back office services and voice services. The team primarily partners with enterprise and midmarket clients in the business services, financial services, retail, telecommunications, and e-commerce sectors.

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    Clients

    • Plusnet
    • at800
    • River Island
    • ATOS

    Industries

  • 10
    (9 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.6
    • Would Recommend

      4.8
    • $1,000+
    • 10 - 49 employees
    • Horsham , United Kingdom

    Small direct marketing company Virtual Sales Limited, is in Horsham , United Kingdom. They specialize in direct marketing and market research and were launched in 2001.

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    Industries

  • 11
    (5 Reviews) 4.6
    • Timeliness

      5.0
    • Service Excellence

      4.6
    • Value

      4.5
    • Would Recommend

      4.7
    • $5,000+
    • 50 - 249 employees
    • London, United Kingdom

    Sales outsourcing company SalesCaptain was launched in 2021. Their small team is located in London, United Kingdom. SalesCaptain provides sales outsourcing, direct marketing, CRM consulting and SI, call center services, and more.

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    Clients

    • WorkReduce
    • The C2 Group
    • Location3
    • AdLib DSP

    Industries

  • 12
    (1 Reviews) 0.5
    • Timeliness

      0.5
    • Service Excellence

      0.5
    • Value

      3.0
    • Would Recommend

      0.5
    • $1,000+
    • 250 - 999 employees
    • London, United Kingdom

    CALLCARE is a midsize call center service launched in 1998. Their services include voice services and non-voice bpo/back office services. The company is based in London, United Kingdom.

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    Industries

  • 13
    (3 Reviews) 4.7
    • Timeliness

      4.3
    • Service Excellence

      4.7
    • Value

      4.5
    • Would Recommend

      4.7
    • $250,000+
    • 250 - 999 employees
    • Leeds, United Kingdom

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

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    Industries

  • 14
    (25 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • London, United Kingdom

    One Umbrella is a SaaS & tech digital marketing growth company based in London. The company, founded in 2019, has a team of less than ten that provides social media marketing and PPC services. One Umbrella serves small and larger-sized companies in the business services, education, IT, and e-commerce industries.

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    Clients

    • Dyson
    • Giulio Fashion
    • Eighth.Studio
    • FollowApp

    Industries

  • 15
    (11 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • London, United Kingdom

    AMD is a business consulting company. The small London, United Kingdom-based agency was established in 2019. Their services include business consulting, email marketing, advertising, voice services, and more.

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    Clients

    • Mind Future Gaming
    • Fluuid
    • The PR Genius
    • Vendekin

    Industries

  • 16
    (31 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • $1,000+
    • 10 - 49 employees
    • Countesthorpe, United Kingdom

    Paragon Sales Solutions is a telemarketing and marketing agency founded in Leicester, England in 2019 with fewer than 10 employees. They offer social media marketing, business consulting, and voice services for small businesses.

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    Clients

    • App Sapiens
    • Go Gloucestershire Communications
    • Fourwards at Ashfields
    • Jackloc

    Industries

  • 17
    (1 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Harlow, United Kingdom
    Answering service Medical PA was launched in 2005. The small team offers call center services, customer service outsourcing, and back office outsourcing. The company is in Harlow, United Kingdom.
    Read More

    Industries

  • 18
    (5 Reviews) 4.7
    • Timeliness

      4.6
    • Service Excellence

      4.7
    • Value

      4.9
    • Would Recommend

      4.6
    • $1,000+
    • 10 - 49 employees
    • Crewe, United Kingdom
    ReveGro, a sales outsourcing company, was founded in 2020. In Arrecife, Spain and Crewe, United Kingdom, their small team provides sales outsourcing, call center services, social media marketing, business consulting, and more.
    Read More

    Industries

  • 19
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Crewe, United Kingdom
    Prospect Connect is a sales outsourcing company founded in 2008. The small Crewe, United Kingdom-based team focuses on sales outsourcing, marketing strategy, market research, event marketing & planning, and more.
    Read More

    Industries

  • 20
    (9 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • London, United Kingdom
    Friday Solved, a business consulting company, is based in London, United Kingdom. They offer business consulting, marketing strategy, content marketing, content writing services, and more and were established in 2018.
    Read More

    Industries

  • 21
    (25 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Ipswich, United Kingdom

    GLO - Generate Leads Online is a freelance digital marketing agency based in Ipswich, England. Founded in 2019, the company offers SEO, web design, and PPC services to small businesses. Their SEO services focus on on-site optimization, link earning, and local search.

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    Clients

    • Fees Free Mortgages
    • Orwell Fitness
    • SMB Beauty
    • Bosch Auto Service

    Industries

  • 22
    (38 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • London, United Kingdom

    Orpiv is a digital marketing agency that has been offering web development, social media marketing, and other digital marketing services to their small business, enterprise, and mid-market clients in the IT, business services, and advertising and marketing industries since 2014. Their 50 employees are based out of their offices in Baramulla, India and Denmark.

    Read More

    Industries

  • 23
    (8 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.0
    • Would Recommend

      5.0
    • $25,000+
    • 10 - 49 employees
    • London, United Kingdom

    Founded in 2014, Deeper Insights is a London based machine learning and data science consultancy. With another office in Portugal, their team of 10 specialize in artificial intelligence, big data consulting, custom software development, and business consulting. Their mid market and enterprise clients are primarily in the advertising, consumer products, financial services, and health care industries. 

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    Clients

    • Smith and Nephew
    • Deloitte
    • Breast Cancer Now
    • IAC

    Industries

  • 24
    (2 Reviews) 1.8
    • Timeliness

      3.3
    • Service Excellence

      1.8
    • Value

      1.5
    • Would Recommend

      2.0
    • $5,000+
    • 50 - 249 employees
    • Poundbury, United Kingdom

    Gungho Marketing , an email marketing and sales outsourcing company, is based in , United Kingdom. The firm offers email marketing and sales outsourcing and has a midsize team.The firm was established in 2007.

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    Industries

  • 25
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 50 - 249 employees
    • Brighton, United Kingdom

    Located in Brighton, United Kingdom, The Telemarketing Company is an answering service. Launched in 1990, the midsize team provides voice services.

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    Industries

  • 26
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • London, United Kingdom
    Located in London, United Kingdom, Online Giants is a midsize call center. They focus on voice services and were established in 2013.
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  • 27
    (4 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Kingston Upon Thames, United Kingdom

    incite is a growth marketing and lead generation agency in Kingston Upon Thames, United Kingdom. Founded in 2003, they have about 7 employees that serve mostly small businesses in the advertising, IT, and business sectors. Services include business consulting, content marketing, and digital strategy.

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    Clients

    • CPA
    • HPE
    • Intel
    • Adobe

    Industries

  • 28
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Nottingham , United Kingdom

    Phone answering service Answer4u is located in Nottingham , United Kingdom. The agency provides voice services and non-voice bpo/back office services and is midsize.The agency was founded in 2004.

    Read More

    Industries

  • 29
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Portsmouth, United Kingdom
    Eggleads, a sales outsourcing company, is headquartered in Portsmouth, United Kingdom. The small team provides sales outsourcing. The company was established in 2022.
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    Clients

    • Martin
    • Yes Optimist
    • Pentagram
    • Mars

    Industries

  • 30
    (9 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 2 - 9 employees
    • Manchester, United Kingdom

    Inboxxia is a. The small Manchester, United Kingdom-based agency was founded in 2021. Their services include.

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    Industries

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