Top 100 Managed Service Providers in New York City

A commercial real estate software company hired Electric to provide their hiring managers and their office manager with IT support. This support includes basic team needs like hardware procurement, software licensing, and troubleshooting. They also help execute onboarding/offboarding checklists as well as network monitoring. Because of this engagement, the company's onboarding and offboarding processes have been streamlined.

"Electric is constantly evolving and improving and that is thanks to their value of customer feedback throughout the partnership." - Office Manager, Commercial Real Estate Software Company

Bluewolf designed marketing automation tools for a solar panel manufacturer based on the Eloqua platform, in collaboration with the client's Salesforce CRM system. They act as the bridge between the two systems to provide custom solutions.

"I can tell you that we’ve definitely reduced costs. They’ve performed very well overall." — Global Online Marketing Manager, Solar Panel Manufacturer

A law firm hired Bit by Bit Computer Consultants to revamp their IT systems. They introduced a hybrid-cloud structure and enabled users to access file revisions remotely. The client is pleased with the company’s ongoing IT support. 

“They solve a problem’s root cause so it doesn’t become an issue again, and they constantly reflect on their own performance, conducting quarterly business reviews with us and discussing our future plans and growth goals so as to proactively address our IT needs.” – Partner, Law Firm 
 

Cyber Duo secured a moving and storage company’s website after it was attacked. They installed firewalls to ensure the site runs well and provided ongoing monitoring to prevent future breaches. The website is running again, and the new security measures performed well in testing, demonstrating that the solution will be effective against future attacks.

“The website runs smoothly and perfectly. I told my internal developers to perform a light hack, and they said everything is black. Now I feel safe knowing my site is secure. I’m excited to subscribe to their monitoring service.” – CEO, Moving and Storage Company

A financial services company hired Adastra for an ongoing engagement to provide technical support and information management consultancy services in many IM initiatives. Adastra participates in the analysis stages of these initiatives and contributes to defining the lists of requirements. They also provide support to the business users who perform UAT, as well as provide documentation and instructions to support the operation of the resulting solution. Adastra has been successfully delivering on their tasks, which enabled the company to gain better insights from using data more intensively.

"Whenever we need advice or clarification on any project related topic, we always receive a response in a timely and effective manner." - Project Manager, Financial Services Company

A pharmaceutical company hired Domain Technology Partners to handle several aspects of the design and deployment of our IT system as well as provide a helpdesk function. When internal users have an issue, their helpdesk works to resolve the issue. Domain Technology Partners also provides cybersecurity services and IT support as the company grows. Because of this engagement, the company hasn't had security breaches and enjoys a 9.5 out of 10 customer satisfaction.

"Their project management is very good. We’ve had some fairly significant projects that they have executed and done everything for." - SVP, Pharmaceutical Company

M6iT handled IT consulting for a marketing and branding agency. Their team provided consultations on installing and optimizing hardware and software. Their work improved the client’s efficiency and lowered administrative costs by 15%.

“They are precise and responsive.” – CEO, Marketing and Branding Agency

Ascendant Technologies, Inc. serves as the managed IT services partner to a government relations firm. They are responsible for keeping the client’s hardware, software, network infrastructure operational.

"They’re great at keeping everything running without always being physically present."

eMazzanti Technologies worked with a cosmetics company to offer network assistance and tech support to all their offices in the U.S. After providing the client with servers, POS systems, and VPN capabilities, eMazzanti Technologies went on to comprehensively support all of those systems on an ongoing basis.

"eMazzanti Technologies has been very friendly. I consider Carl to be a very dedicated person." – COO, Cosmetics Company

Fulcrum Digital developed and designed a system for an insurance defense law firm. The firm needed a system to help manage their cases. The launch of the system proved to be a success, and any flaws in the system were swiftly dealt with.

“I was impressed by their depth of understanding of our wants.” - Former Director of IT Operations, Insurance Defense Law Firm

JS Technology Group provides IT consulting services for a creative advertising agency. In addition to delivering day-to-day desktop support, the team manages media servers, handles IT onboarding and offboarding, and offers IT-related consulting services.

"We appreciate their ability to accommodate our particular preferences for organization and documentation. I push their limits, but they’re good partners in that sense." – Director of Content, Creative Ad Agency

An accounting and research firm hired Dataprise for managed IT services. They oversee the company’s IT environment, from data storage and infrastructure to new equipment procurement and deployment and more.

"The depth of their expertise is the most impressive thing."

Net at Work Inc. provided ERP consulting services for an electronic payment company. Their team installed and integrated a custom ERP system as well as trained the partner's internal team on how to operate it. The deliverables and services met expectations, and the partner is happy with the results.

"Their team is thorough; they see every case to its conclusion." –VP of Sales & Marketing, Electronic Payment Company

Ciklum was hired by an enterprise IT firm as the main development resource: backend and frontend developers, quality assurance specialists, and business analysts. Operating as part of the team on an ongoing basis, Ciklum developed an e-commerce platform for the IT firm's client that resulted in $50,000,000 per year in sales.

"[W]e've been able to deliver very good quality results, and Ciklum has played a part in that." – Manager, IT Enterprise

Computer Solution East acted as a Microsoft partner for a manufacturing company. They helped to migrate the billing for Microsoft 365 licenses over to the vendor's own portal. The licenses were successfully migrated and an ongoing business relationship was established between the two companies.

"Their desire to help me out - both with services and just advice - as well as their personable and friendly staff have all been very impressive to me so far. I feel that we will have a good ongoing relationship for some time to come." – IT Director, Manufacturing Company

AccuWebHosting.com updated a church's website. They converted it to a secure HTTPS platform after acquiring an SSL certificate. The improved site hosting has allowed members of the church to feel more secure when browsing. 

"Support was very responsive and did not leave me hanging." – Pastor, Church

Computer Resources of America worked with this financial services firm to supply desktops and server infrastructure assistance. CRA provides expert support for the client's Wintel Technology, general Windows needs, and staff training. The team's services have seamlessly facilitated the scaling process as their client grows its technology division.

"We've definitely seen an increase in efficiency since bringing Computer Resources of America  onboard, which has been fantastic." – IT Manager, Financial Services Firm

Digital Edge Ventures worked on cybersecurity consulting for a financial technology company. They supported security controls for a variety of internal Linux projects. They also developed technical solutions to achieve ISO certification. The client appreciates their work and feels more confident in the security of their network.

“Their depth of technical capability is great. They have some really phenomenal technical people working for them. The flexibility of their solutions is also impressive.” – VP of IT, Financial Technology Company

SADA Systems took a product and customized it specifically for a government agency. After the first year of implementation, the development work has led to an increase in investment. The government agency appreciated that SADA Systems modified their approach to fit the client's needs.

"SADA Systems was very flexible and helped us through any difficulties." – Manager, City Transportation Authority

IT Radix LLC provides backup solutions for an SEO consulting company. They are responsible for IT-related issues such as internet connectivity and speed and software and hardware troubleshooting.

"Their technicians are extremely knowledgeable with outstanding communication skills."

Marlabs Inc partnered with a bank in order to develop digital solutions for product implementation. The client wanted software that would help align the organization's product capabilities with their business requirements. Marlabs Inc created multiple software functions, including a digital lending solution in order to meet the client's needs. The client was impressed with the efficiency and quickness that the team at Marlabs Inc displayed when finishing the complex project. 

"Marlabs has done a wonderful job at taking these customer products live in about three months, a short duration for a digital transformation project of this scope and size. "-CEO, IT Company 

A lace importer uses ManhattanTechSupport.com LLC as their ongoing IT services provider. The team assists with all technologies, improving internal processes. Their responsiveness makes the engagement seamless. 

"Along with their reaction time, their team is extremely helpful and listens to their clients." – President, Lace Importer.

Longi Engineering worked with a healthcare provider to assist with the process of upgrading to SharePoint 2013. Longi ensured that the client's data was successfully preserved and transitioned between the two systems. Additional support included a sophisticated backend customization. Longi Engineering is currently providing a consistent level of maintenance and support projects.

"I've never felt they needed improvement. I've always gotten more than was expected." – Senior Manager, Healthcare Provider

Red Key Solutions modernized the network system for a construction company. They installed a new server and back-up server, as well as a more powerful firewall and a new wireless system. After the upgrade, they continued to provide the client with IT support as needed. The client was very happy with the modernization, and reported that their network was much faster and more reliable. 

“The IT director responded to all of our needs and questions without difficulty, but we also had access to their help desk. Overall, Red Key Solutions was an excellent partner.” – Office Manager, Construction Company
 

TEKConn worked with this staffing firm to supply IT managed services, namely for the client's internal technology: PCs, network, and network security. TEKConn's punctuality and quick fixes impressed the client.

"Their people are competent and professional. When I personally call with a problem with my PC, they fix it." — CEO, Staffing Company

A patron account services company hired VirtusaPolaris to build an answering service. VirtusaPolaris developed a fully automated answering machine that the client still uses to this day. The client was impressed with VirtusaPolaris's reliability and the success of the answering machine system.

"This is a dependable telephone system, and it's reliability is excellent. We haven’t encountered any downtime." – IT Manager, Patron Account Services Company

End Point was hired by a tourism company to help with e-commerce web app hosting, security, and hardware maintenance. Since working with End Point, the client has experienced all-time highs for website traffic.

“End Point is very transparent about what they're working on in terms of providing complete details. We don't have any surprises at the end of the month as a result. They're very dependable, delivering what they promise every time.” – Director of E-Commerce, Tourism Company

Due to a system crash, a real estate management firm hired 7Clouds to rebuild their entire network from scratch. They also built a new system for storing data. 

"This is a company that I would recommend without hesitation."

IMS Online provides IT services to a doctor’s office. It’s of utmost concern to keep data private and safe, so they protect every device and the overall network with a firewall, VPN, and other security efforts.

‘‘They’re knowledgeable, patient, and assist us until everything works; it feels like they know what they’re doing.’’

Imagis handled cloud consulting and managed IT services for a criminal justice nonprofit organization. They designed and built the client’s cloud infrastructure, handling migration and now doing maintenance. Their work has received positive feedback and the infrastructure functions successfully.

“Everyone from Imagis, that my team has dealt with, gets top marks in terms of professionalism, follow-through, and general customer service.” – IT Manager, Criminal Justice Nonprofit Organization