Omega Systems

Omega Systems provided IT services for a non-profit Emergency Medical Services organization. The CEO of the organization commended the company for managing and supporting all their IT needs, including servers, software licensing, and security processes. The CEO also appreciated the local presence of Omega Systems and the reliability of their services over the course of their 20-year business relationship. The account manager of Omega Systems acted as the primary contact, with other leaders within the company providing additional support when necessary.

The company also completed a technology upgrade for a Catholic Elementary School in Bronx, New York. The Director of Technology at the school praised Omega Systems for a comprehensive technology assessment and subsequent infrastructure overhaul in 2017. The project involved the replacement of classroom workstations, servers, UPS, switches, wiring, and the upgrade to Fiber. The school appreciated the 24x7 monitoring service and the support ticket system for any issues. Four team members, including a senior engineer, were assigned to this project.

For a non-profit art museum, Omega Systems served as the managed service provider since 2018. The IT manager of the museum credited the company for revamping their IT infrastructure, improving backend systems, and optimizing the network. The museum selected Omega Systems based on their understanding of the environment, their willingness to work within given parameters, and their expertise in the non-profit sector. Various team members, including the Marketing and Accounts Manager and the Technical Account Manager, collaborated on this project.