Omega Systems

Omega Systems provided comprehensive IT services for a non-profit Emergency Medical Services organization. With over 20 years of collaboration, the TNS Group has consistently offered reliable support for all IT needs, including server management, software licensing, and security. The organization's account manager served as the primary point of contact, with additional support from other leaders within the company as needed.

The company also undertook a significant technology upgrade for a Catholic Elementary School in the Bronx, NY. The project, initiated in 2017, involved a complete overhaul of the school's infrastructure and workstation installation. The TNS Group replaced all servers, switches, wiring, and installed wireless AP's in every room, along with an upgrade to Fiber. The project was managed by a team of four, with 24x7 monitoring and support.

In another project, Omega Systems served as the managed service provider for a non-profit art museum since 2018. The vendor was chosen for their understanding of the client's environment, flexibility, and expertise in the non-profit sector. The project involved a complete revamp of the museum's IT infrastructure, improving backend systems, and optimizing the network. The team included a marketing and accounts manager, a technical account manager, and several technicians, all contributing to the successful completion of the project.