IT GOAT

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Mercury Managed Services is a cloud consulting & SI company established in 2018. Their small team is in Carrollton, Texas. Their services include cloud consulting & SI, IT managed services, and cybersecurity.

Client Insights

Industry Expertise

Advertising & marketing

10%

Business services

10%

Financial services

10%

Legal

10%

Manufacturing

10%

Media

10%

Medical

10%

Non-profit

10%

Real estate

10%

Supply Chain, Logistics, and Transport

10%

Client Size Distribution

Small Business (<$10M) 40%

Midmarket ($10M - $1B) 60%

Common Project Size

$10K-$49K 6 projects

<$10K 2 projects

Clients

  • Quadratic Insights

Highlights from Recent Projects

Overall Rating

4.7
11 Reviews

IT GOAT was hired by The North American Guitar to manage their IT services after relocating from London to Nashville. The project involved migrating their Microsoft tenant from the UK to the US and integrating IT services for a newly acquired company, Carter Vintage Guitars. IT GOAT successfully consolidated the IT infrastructure of both companies while maintaining their distinct brands. The client was impressed with IT GOAT's transparency, cost-effectiveness, and willingness to provide on-site support as needed. A team of 12 IT GOAT professionals, including the CEO, project manager, and support staff, worked on this project.

A financial consulting firm engaged IT GOAT to provide daily IT support. The firm was impressed with IT GOAT's responsiveness, transparency, and dedication to ensuring a satisfactory outcome. The project involved addressing the firm's technical concerns in detail and ensuring all parties were on the same page. The client initially interacted with a local sales representative, then the accounting department, and finally the owner of IT GOAT to resolve a miscommunication issue swiftly.

IT GOAT was hired by CertifyOS, a healthcare company, to manage their remote and global IT and cybersecurity infrastructure and help them achieve SOC 2 Type 1 and Type 2 certifications. Despite the challenging timeframes, IT GOAT successfully met all the project requirements. They provided a range of services, including asset management, hardware storage and shipping, helpdesk assistance, VPN, antivirus and malware protection, and security services. The client appreciated IT GOAT's prompt customer service, cost-effective solutions, and quality reporting. A team of 2-5 IT GOAT employees worked on this project.

Timeliness

4.7

Service Excellence

4.7

Value

4.9

Would Recommend

4.8

Awards

106078

2024

95858

2024

95861

2024

106088

2024

106065

2024