UPTIME IT

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IT managed services company UPTIME IT is based in New York, New York and Closter, New Jersey. The small team offers IT managed services, cloud consulting & SI, and Cybersecurity. The firm was founded in 2005.

Client Insights

Industry Expertise

Real estate

25%

Construction

20%

Manufacturing

20%

Retail

15%

Business services

10%

Consumer products & services

10%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 50%

Common Project Size

$200K-$999K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

UPTIME IT worked with Gaia Real Estate, a company specializing in real estate investment management and development. Their primary role was to manage the company's I.T infrastructure across different locations. Hiring came on the heels of a referral and their team size ranged between two to five employees.

The partnership with UPTIME IT spanned over 17 years, attesting to their reliability, responsiveness, and in-depth understanding of Gaia Real Estate's operations. They not only supported the company's employees and systems but also adapted to changing needs over time. Their familiarity with the company's environment eliminated the necessity for repetitive introductions.

What stood out for Gaia Real Estate was UPTIME IT's personalized approach to service. Far from being a large, anonymous helpdesk, they prioritized acquainting themselves with their client. Their accessibility and sense of responsibility assured the Gaia team that issues would be promptly addressed, reinforcing their role as a trusted technology partner and not just a reactive service provider.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0