Electric

Electric was hired by Sayva, a recruitment company, to provide ongoing IT support, handle IT issues, procurements, and special projects. The selection was based on Electric's impressive response time of 10 minutes or less, and their ability to handle the company's projected growth. The project involved setting up either a server or data mirroring for a new ATS, a task that is still ongoing. The IT support manager at Sayva praised Electric's implementation specialist and customer success representative for their timely responses.

In another project, Electric was engaged by a marketing company for remote IT support. The vendor was selected due to their expertise in remote IT support. The onboarding process was described as simple and easy, with the Electric team providing strong support throughout the process. Approximately 10 resources from Electric were involved in the project, further illustrating their commitment to providing comprehensive support.

Lastly, Learn to Win, a SaaS company, hired Electric to create standardized IT onboarding, outsource helpdesk tasks, and enable universal security standards for their devices. Electric was found through an online search and referral, and chosen for their high ratings and budget-friendly pricing. The scope of work involved creating a standard tech onboarding for new employees using both Windows and Mac, and outsourcing the IT service helpdesk. The Director of Finance at Learn to Win appreciated the involvement of 2-5 employees from Electric in the project.