Top 100 Call Center Services in India

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Top 100 Call Center Services in India

February 2023

Looking for a top voice service and call center company in India?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in India. 

Jump to Most Reviewed Companies

List of the Best India Voice Services Providers

  • 1
    • $10,000+
    • 10,000+ employees
    • Kolkata, India

    Fusion BPO Services is a global business process outsourcing firm headquartered in Montreal, Canada, that was established in 2004. Their team of over 1000 employees offers voice BPO, non-voice BPO, and transcription services.

    Clients

    • PAYTM
    • TATA
    • SNAPDEAL
    • RELIANCE JIO

    Industries

    Notable Project

    Fusion BPO Services offered customer service outsourcing for a digital tech company. The client wants a multilingual platform that is cost-effective and near-shore.

    "About 20 highly experienced customer service agents communicated with us quite smoothly."

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  • 2
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Ghaziabad, India

    SalesAladin is a customer acquisition firm founded in 2016 in Ghaziabad, India. With a team of more than 40 employees, SalesAladin supplies clients in the IT, business services, and healthcare industries with content marketing, voice/call center services, and non-voice BPO/back office services.

    Clients

    • Comviva
    • Flytxt
    • Tecnotree
    • Algoworks

    Industries

    Notable Project

    SalesAladin was hired by a SaaS company to generate demo appointments for their products. They've helped define target audiences, write email and LinkedIn templates, and build targeted contact lists.

    "We like their targeted approach and quick demo meetings with our target audience."

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  • 3
    • Scheduling

      4.5
    • Quality

      4.5
    • Cost

      4.6
    • NPS

      4.6
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Pune, India

    Vsynergize is a global sales and marketing service provider that has offices in San Francisco, Westborough, Mass., and Pune, India. Founded in 2001, Vsynergize's team of about 300 employees has nearly two decades of experience specializing in call center services. The firm also extends back-office services to its clients in the financial services, telecommunications, and healthcare industries. 

    Industries

    Notable Project

    VSynergize provided lead generation services for a flight and travel AI company. The team handled all marketing responsibilities for the client, creating and implementing campaigns.

    "They have great timing, prices, and an awesome account manager."

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  • 4
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Noida, India

    Go4Customer is a contact center outsourcing company that is based in Noida, India with other centers in Jaipur, Mumbai, Bengaluru, Chennai, Ahmedabad, and Bhopal, India, South Tiverton, UK, and Houston. Since 2004, their team of over 200 experts have been providing voice/call center services and BPO/back office services. Go4Customer works with different industries including information technology, financial services, and consumer products.

    Clients

    • MSME
    • BSNL
    • TIMEX
    • HudCo

    Industries

    Notable Project

    Go4Customer provides call center services.

    "The workflow was perfect."

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  • 5
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.

    Clients

    • Kern
    • Krohne
    • Cimatron Group
    • Jurat

    Industries

    Notable Project

    Unee Solutions provides voice lead generation for a luxury bed and breakfast in Colorado. The client wanted to stand out from crowded search results that prioritize large brands and partnered with Unee for a more distinct lead generation strategy. Unee's voice support agents provide outbound calls and booking over the phone. The team has considerably outperformed the client's original in-house efforts.

    "I was paying a couple of people roughly $1,500 per month to do it previously and they were only spending maybe 10 hours in total a week to produce 2 to 4 leads. Now I pay roughly $2,000 for unknown hours with 15 to 20 leads. Invaluable!" — Owner, Colorado Bed and Breakfast

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  • 6
    • $1,000+
    • 50 - 249 employees
    • Chandigarh, India

    Octopus Tech Solutions is a call center and voice services company based in Amritsar, India. Founded in 2011, they also have offices in Gurgram and Chandigargh, India. The company of 50+ employees provide non-voice BPO services and voice services to primarily midmarket businesses in the financial services sector. 

    Clients

    • Club Factory
    • Moneed
    • Stephen Udoff

    Industries

    Notable Project

    Octopus Tech Solutions provides inbound and outbound call center services in an outsourced capacity. They are supporting the e-commerce brand on an ongoing basis. 

    “Octopus Tech Solutions is a small, skilled, agile team that always fulfills their commitments. ”

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  • 7
    • $5,000+
    • 50 - 249 employees
    • Ahmedabad, India

    Vindaloo VoIP Solutions Pvt. Ltd., a software development company, is headquartered in Brooklyn, New York. The small team provides custom software development, voice services, mobile app development, and web development. The firm was launched in 2016.

    Industries

    Notable Project

    Vindaloo Softtech Pvt. Ltd. provides custom software development services for a telecommunications company. They have built an MVP of a web-based phone solution for the client's management system.

    "Some things are not in the scope of their work, but they have found a great solution and have fixed it on time."

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  • 8
    • $1,000+
    • 50 - 249 employees
    • Pune, India

      TechSpeed Inc. is a data outsourcing company based in Portland, Ore. and founded in 2002. Their team of over 100 employees specialize in A.I./machine learning support, non-voice BPO, market research, and web development for small business and mid-market firms.

    Clients

    • Bank of America
    • Merrill Lynch
    • Taxpayer Association of Oregon
    • C2 Financial Corp.

    Industries

    Notable Project

    TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process.

    "We truly value the customer service we receive from TechSpeed Inc."

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  • 9
    • $25,000+
    • 250 - 999 employees
    • Pune, India

    ITCube Solutions is a technology service headquartered in Cincinnati, OH with a satellite office in Pune, India. Founded in 2003, the team of 600+ employees provides a host of services including custom software, web, and mobile app development. IT Cube Solutions also supports clients with application management and enterprise app modernization.

    Clients

    • Bridgestone
    • Cavotec
    • Shapoorji Pallonji
    • Compex

    Notable Project

    During a 15-year engagement, ITCube Solutions has conducted numerous web-based projects, including system rebuilds, API connections, custom programming, QA, and a custom interface for licensed routing software.

    "They truly understand our business and the goal of every project before they start work."

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  • 10
    • $1,000+
    • 1,000 - 9,999 employees
    • Gurugram, India

    MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

    Industries

    Notable Project

    MattsenKumar LLC provides call center services to a financial firm. They respond to the phone calls, emails, and social media chats of customers. Overall, they answer complaints, requests, and queries.

    "They’re ready to help me any time of the day."

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  • 11
    • $1,000+
    • 10 - 49 employees
    • New Delhi, India

    With offices in Mumbai and New Delhi, India, Cosmic Sounds - Dubbing Voice Over is an audio & video localization and translation services company. Since 2008, their small team of six has been specializing in voice services and other digital marketing efforts for primarily small businesses. 

    Clients

    • DHIRA
    • WHO
    • Akshay Kumar
    • Bloodshot

    Industries

    Notable Project

    A digital marketing company hired Cosmic Sounds for their transcription services. The team translated voiceovers into different languages. Their services are ongoing.

    "The team delivers."

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  • 12
    • $1,000+
    • 50 - 249 employees
    • Pune, India

    B2B Associates is a data science, market intelligence, and intent-driven marketing and sales support company founded in 2016 in Austin, Texas, and with a second location in Pune, India. Their team of over 50 employees provides voice services, content marketing, email marketing, and more to small and mid-sized companies in IT, advertising, and telecommunications.

    Clients

    • UBS
    • Adobe
    • IBM
    • Advantage Solutions

    Industries

    Notable Project

    A consulting firm hired B2B Associates to generate leads and set appointments. They performed their duties per the specifications of the firm.

    "They provided us with the leads we needed, which is why we’ve chosen to work with them again."

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  • 13
    • Scheduling

      4.7
    • Quality

      4.7
    • Cost

      4.3
    • NPS

      4.2
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Chennai, India

    4D Global is a medical billing company based in Chennai, India, with an office in Scottsdale, Ariz. Founded in 2015, the agency employs a team of over 50 to provide non-voice BPO/back office services and call center services to clients in the healthcare and medical industries.

    Industries

    Notable Project

    4D Global worked with an IT company to assist in a variety of different projects, from staff augmentation and billing to retirement and health insurance management. With their keen business understanding, they delivered a tailored experience, saving the client about $100,000 per month.

    "Their quality of service is excellent." - IT Director, IT Company

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  • 14
    • Undisclosed
    • 2 - 9 employees
    • नवी मुंबई, India

    A&N Sales Services Pvt. Ltd., a sales outsourcing company, was established in 2022. They are based in नवी मुंबई, India and have a small team. Their services include sales outsourcing, market research, and business consulting.

    Industries

    Notable Project

    A&N Sales Services Pvt. Ltd. provides marketing and research services for a laminated materials manufacturer. They also work on the firm's branding. Two teammates work directly with the client on this project.

    "Their quality is excellent."

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  • 15
    • $1,000+
    • 10 - 49 employees
    • Gurugram, India

    Tech Fi Technologies is an IT company founded in 2016 in Gurugram, India. With no more than 50 experts, they offer voice services, web development, and web design solutions for clients ranging from small firms to large companies in the fields of e-commerce and education.

    Industries

    Notable Project

    Tech Fi Technologies provided an employee to handle outsourced call center services. They also offered telemarketing, email support, and chat support. 

    "They call every day and ask for feedback..."

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  • 16
    • Undisclosed
    • 1,000 - 9,999 employees
    • Pune, India

    CFT Consulting is an RPO and sales training business founded in 2016 and located in Kalyan, India. They have a team of fewer than 250 individuals who offer IT staff augmentation, IT strategy consulting, and business consulting services. Their client base comprises small and midmarket businesses in the business services and IT industries.

    Clients

    • Codism

    Industries

    Notable Project

    CFT Consulting provides staff augmentation for an IT firm. Recently, the team found qualified project managers, SalesForce consultants, and Cloud developers to implement a digital transformation initiative.

    "We had to build a team in a short time frame and we were ably assisted by CFT Consulting."

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  • 17
    • $1,000+
    • 50 - 249 employees
    • Ahmedabad, India

    Key Carrier Management Service(Key-CMS) is a call center located in Ahmedabad, India and Sheridan, Wyoming. The midsize team provides call center services, digital strategy, web development, back office outsourcing, and more. The agency was launched in 2019.

    Industries

    Notable Project

    An IT services company partnered with Key Carrier Management Service(Key-CMS) for web development services. They also handled content creation to design needs. The team built the platform on PHP.

    "They became our one-stop solution."

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  • 18
    • Scheduling

      4.2
    • Quality

      4.5
    • Cost

      3.7
    • NPS

      4.5
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Pune, India

    Salesify is an information technology firm that has offices in the United States, the Philippines, and India. Founded in 2005, Salesify's team of over 1,500 employees have over a decade of experience specializing in call center services. The firm also offers big data and back-office services to its clients. 

    Clients

    • Microsoft
    • IBM
    • Oracle
    • Cisco

    Industries

    Notable Project

    Salesify provided a technology firm with customer support and call center services. The client wanted to improve customer service and collect feedback from consumer interactions. The team at Salesify performed voice call services for the client. The firm collected and organized the data collected from the calls for the client. Salesify's efficiency particularly impressed the client. 

    "They can handle lots of traffic from consumers without failure." – VP of IT, Technology Firm 

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  • 19
    • $5,000+
    • 10 - 49 employees
    • Navi Mumbai, India

    Nisos Technologies is a digital innovation lab headquartered in Navi Mumbai, India with an office in Brooklyn, NY. Founded in 2012 and currently employing around 25 professionals, Nisos works primarily with small businesses in the health care and medical industries. The team specializes in web development and mobile app development services.

    Clients

    • Amazon
    • vFit Technologies
    • Gigaspaces
    • Mt Sinai Hospitals

    Industries

    Notable Project

    Nisos provided end-to-end development of a white-label email marketing system. This is a multiyear-project and the parntership is ongoing. 

    “One other thing that was unique was that they used a very consultative approach.”

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  • 20
    • $1,000+
    • 250 - 999 employees
    • Ahmedabad, India

    Ecosmob Technologies Pvt. Ltd. is a custom software development and artificial intelligence company based in Ahmedabad, India. Founded in 2006, this company has a team of over 200 employees. Services provided by Ecosmob Technologies Pvt. Ltd. include mobile app development, AI, and custom software development.

    Clients

    • HopOn India
    • Kamailio
    • NetCarrier

    Industries

    Notable Project

    Ecosmob Technologies Pvt. Ltd. developed a native iOS and Android app for a travel service. The team also created a website and backend CMS. They provide ongoing maintenance support.

    "Their service-oriented team performed well."

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  • 21
    • $1,000+
    • 250 - 999 employees
    • New Delhi, India

    Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.

    Clients

    • BETA IT
    • TalkWire
    • Wealth Partner Australia
    • Verified Learning

    Industries

    Notable Project

    Call2Customers provides B2B telemarketing services and serve as an outsourced call center for a freight forwarding company. They do all staffing and handle various tasks.

    “Call2Customers handles a lot of work, and they are very cooperative.”

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  • 22

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    • $5,000+
    • 250 - 999 employees
    • Bengaluru, India
    Cimmons Integrated Services Private Limited is an answering service. The midsize Bengaluru, India-based agency was established in 2020. Their services include call center services, customer service outsourcing, and sales outsourcing.

    Clients

    • BOSCH | ASSETZ PROPERTY GROUP | SLICE PAY | ELECROOM | RAJALAKSHMI EDUVERSE | ADYPU | NOVA BENEFITS | BETTERHALF | AULAS | RELICELL | WDI | HOYSALA CAABZ | BRAIN TREE GAMES | BOSCH HONDA | QWIKCILVER

    Industries

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  • 23
    • $5,000+
    • 10 - 49 employees
    • Lucknow, India

    Ekant Infotech Solution is an answering service. Launched in 2016, the agency is in Lucknow, India. The small team offers voice services and custom software development.

    Industries

    Notable Project

    Ekant Infotech Solution provided sales and lead generation for a TV provider. Besides that, the team is also responsible for cold calling and social media optimization (SMO).

    “They’re one of the best service providers I’ve ever had.”

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  • 24
    • $1,000+
    • 1,000 - 9,999 employees
    • Ahmedabad, India
    Motif is a large call center service. Based in San Mateo, California; Ahmedabad, India; Ahmedabad, India and Quezon City, Philippines, the company was founded in 2000. Their services include voice services.

    Industries

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  • 25
    • $1,000+
    • 50 - 249 employees
    • Navi Mumbai, India

    StatByte Marketing Solutions is a marketing firm based in Navi Mumbai, India, and founded in 2019. Their team of over 10 offers voice services, back-office services, and market research solutions for various clients. They work with small and mid-market firms.

    Clients

    • Gridlines LLP

    Industries

    Notable Project

    A trade events organizer hired StatByte Marketing Solutions to conduct telemarketing for an industry event. The team campaigned for online registration and in-person attendance while managing the database.

    "Their determination in working towards the success of the campaign was impressive."

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  • 26
    • $1,000+
    • 10 - 49 employees
    • Kalyan, India

    Tasks Expert is a social media marketing agency located in Killeen, Texas and Kalyan, India. The firm focuses on social media marketing and has a small team.The firm was founded in 2017.

    Industries

    Notable Project

    Tasks Expert- A Virtual Assistant Company provided a social media virtual assistant for a consulting company. They were tasked mainly with creating and designing graphics for Instagram, Facebook, and Twitter.

    "They worked on our requests in their time zone and determined the perfect timing to connect with us easily."

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  • 27
    • $1,000+
    • 1,000 - 9,999 employees
    • Chennai, India

    VirtusaPolaris is an international business consulting firm that offers a multitude of IT services ranging from web development and design to software development to IT consulting to business process outsourcing. With offices in Chennai, India, Westborough, MA, and New York, NY, VirtusaPolaris has been around since 1993 and is composed of an ever-growing team of nearly 3,000 employees.

    Clients

    • Pegasystems
    • JPMorgan
    • AIG

    Industries

    Notable Project

    A patron account services company hired VirtusaPolaris to build an answering service. VirtusaPolaris developed a fully automated answering machine that the client still uses to this day. The client was impressed with VirtusaPolaris's reliability and the success of the answering machine system.

    "This is a dependable telephone system, and it's reliability is excellent. We haven’t encountered any downtime." – IT Manager, Patron Account Services Company

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  • 28
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Kolkata, India

    MyTasker is an outsourced communications company based in Kolkata, India. Founded in 2012, MyTasker's team of 100+ employees provides non-voice BPO/back office services, voice/call center services, and transcription capabilities to a variety of clients in different industries around the world.

    Industries

    Notable Project

    MyTasker worked with a business services firm to assist with client relations services, which includes managing client info, referrals, organizations statistics, marketing tools, website details, while operating its CRM functionalities. Their services have mitigated the amount of effort required to maintain client relationships while expanding the clients 

    "[Their service] seems to always get better every time." – C-Level Business Development Executive, Business Services Company

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  • 29
    • Scheduling

      5.0
    • Quality

      4.0
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • New Delhi, India

    TravelsBpo, a call center company and non-voice bpo/back office services company, is located in New Delhi, India. They focus on voice services and non-voice bpo/back office services and were launched in 2011.

    Industries

    Notable Project

    A branding company hired TravelsBpo to provide BPO services. This involves inbound and outbound calls to get clients, provide travel and site management, along with travel bookings, among other efforts.

    "Everything is good with them."

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  • 30
    • Scheduling

      3.0
    • Quality

      3.0
    • Cost

      3.0
    • NPS

      3.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Mumbai, India

    Athena BPO is a domestic BPO based in Mumbai and Bangalore, India. Founded in 1990, Athena provides voice/call center services and non-voice BPO/back office services.

    Industries

    Notable Project

    Athena BPO supplies a business service with payment processing capabilities, which includes handling general billing of claims and directing payments. Since engaging with Athena, the client has seen faster billing, and praises Athena BPO's competitive rates.

    "They save me time and allow me to see more clients, saving me hundreds." - Director, Business Service

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