Top 100 Call Center Services in India

Fusion BPO Services offered customer service outsourcing for a digital tech company. The client wants a multilingual platform that is cost-effective and near-shore.

"About 20 highly experienced customer service agents communicated with us quite smoothly."

SalesAladin was hired by a SaaS company to generate demo appointments for their products. They've helped define target audiences, write email and LinkedIn templates, and build targeted contact lists.

"We like their targeted approach and quick demo meetings with our target audience."

VSynergize provided lead generation services for a flight and travel AI company. The team handled all marketing responsibilities for the client, creating and implementing campaigns.

"They have great timing, prices, and an awesome account manager."

Go4Customer provides call center services.

"The workflow was perfect."

Unee Solutions provides voice lead generation for a luxury bed and breakfast in Colorado. The client wanted to stand out from crowded search results that prioritize large brands and partnered with Unee for a more distinct lead generation strategy. Unee's voice support agents provide outbound calls and booking over the phone. The team has considerably outperformed the client's original in-house efforts.

"I was paying a couple of people roughly $1,500 per month to do it previously and they were only spending maybe 10 hours in total a week to produce 2 to 4 leads. Now I pay roughly $2,000 for unknown hours with 15 to 20 leads. Invaluable!" — Owner, Colorado Bed and Breakfast

Octopus Tech Solutions provides inbound and outbound call center services in an outsourced capacity. They are supporting the e-commerce brand on an ongoing basis. 

“Octopus Tech Solutions is a small, skilled, agile team that always fulfills their commitments. ”

Vindaloo Softtech Pvt. Ltd. provides custom software development services for a telecommunications company. They have built an MVP of a web-based phone solution for the client's management system.

"Some things are not in the scope of their work, but they have found a great solution and have fixed it on time."

TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process.

"We truly value the customer service we receive from TechSpeed Inc."

During a 15-year engagement, ITCube Solutions has conducted numerous web-based projects, including system rebuilds, API connections, custom programming, QA, and a custom interface for licensed routing software.

"They truly understand our business and the goal of every project before they start work."

MattsenKumar LLC provides call center services to a financial firm. They respond to the phone calls, emails, and social media chats of customers. Overall, they answer complaints, requests, and queries.

"They’re ready to help me any time of the day."

A digital marketing company hired Cosmic Sounds for their transcription services. The team translated voiceovers into different languages. Their services are ongoing.

"The team delivers."

A consulting firm hired B2B Associates to generate leads and set appointments. They performed their duties per the specifications of the firm.

"They provided us with the leads we needed, which is why we’ve chosen to work with them again."

4D Global worked with an IT company to assist in a variety of different projects, from staff augmentation and billing to retirement and health insurance management. With their keen business understanding, they delivered a tailored experience, saving the client about $100,000 per month.

"Their quality of service is excellent." - IT Director, IT Company

A&N Sales Services Pvt. Ltd. provides marketing and research services for a laminated materials manufacturer. They also work on the firm's branding. Two teammates work directly with the client on this project.

"Their quality is excellent."

Tech Fi Technologies provided an employee to handle outsourced call center services. They also offered telemarketing, email support, and chat support. 

"They call every day and ask for feedback..."

CFT Consulting provides staff augmentation for an IT firm. Recently, the team found qualified project managers, SalesForce consultants, and Cloud developers to implement a digital transformation initiative.

"We had to build a team in a short time frame and we were ably assisted by CFT Consulting."

An IT services company partnered with Key Carrier Management Service(Key-CMS) for web development services. They also handled content creation to design needs. The team built the platform on PHP.

"They became our one-stop solution."

Salesify provided a technology firm with customer support and call center services. The client wanted to improve customer service and collect feedback from consumer interactions. The team at Salesify performed voice call services for the client. The firm collected and organized the data collected from the calls for the client. Salesify's efficiency particularly impressed the client. 

"They can handle lots of traffic from consumers without failure." – VP of IT, Technology Firm 

Nisos provided end-to-end development of a white-label email marketing system. This is a multiyear-project and the parntership is ongoing. 

“One other thing that was unique was that they used a very consultative approach.”

Ecosmob Technologies Pvt. Ltd. developed a native iOS and Android app for a travel service. The team also created a website and backend CMS. They provide ongoing maintenance support.

"Their service-oriented team performed well."

Call2Customers provides B2B telemarketing services and serve as an outsourced call center for a freight forwarding company. They do all staffing and handle various tasks.

“Call2Customers handles a lot of work, and they are very cooperative.”

Ekant Infotech Solution provided sales and lead generation for a TV provider. Besides that, the team is also responsible for cold calling and social media optimization (SMO).

“They’re one of the best service providers I’ve ever had.”

A trade events organizer hired StatByte Marketing Solutions to conduct telemarketing for an industry event. The team campaigned for online registration and in-person attendance while managing the database.

"Their determination in working towards the success of the campaign was impressive."

Tasks Expert- A Virtual Assistant Company provided a social media virtual assistant for a consulting company. They were tasked mainly with creating and designing graphics for Instagram, Facebook, and Twitter.

"They worked on our requests in their time zone and determined the perfect timing to connect with us easily."

A patron account services company hired VirtusaPolaris to build an answering service. VirtusaPolaris developed a fully automated answering machine that the client still uses to this day. The client was impressed with VirtusaPolaris's reliability and the success of the answering machine system.

"This is a dependable telephone system, and it's reliability is excellent. We haven’t encountered any downtime." – IT Manager, Patron Account Services Company

MyTasker worked with a business services firm to assist with client relations services, which includes managing client info, referrals, organizations statistics, marketing tools, website details, while operating its CRM functionalities. Their services have mitigated the amount of effort required to maintain client relationships while expanding the clients 

"[Their service] seems to always get better every time." – C-Level Business Development Executive, Business Services Company

A branding company hired TravelsBpo to provide BPO services. This involves inbound and outbound calls to get clients, provide travel and site management, along with travel bookings, among other efforts.

"Everything is good with them."

Athena BPO supplies a business service with payment processing capabilities, which includes handling general billing of claims and directing payments. Since engaging with Athena, the client has seen faster billing, and praises Athena BPO's competitive rates.

"They save me time and allow me to see more clients, saving me hundreds." - Director, Business Service