Top 100 Call Center Services in India

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Top 100 Call Center Services in India

August 2022

Looking for a top voice service and call center company in India?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in India. 

Jump to Most Reviewed Companies

List of the Best India Voice Services Providers

  • 1
    • $1,000+
    • 10,000+ employees
    • Kolkata, India

    Fusion BPO Services is a global business process outsourcing firm headquartered in Montreal, Canada, that was established in 2004. Their team of over 1000 employees offers voice BPO, non-voice BPO, and transcription services.

    Clients

    • PAYTM
    • TATA
    • SNAPDEAL
    • RELIANCE JIO

    Industries

    Notable Project

    Fusion BPO Services provides inbound and outbound calling services for a consulting company. They use MWP tools for agent access. 

    "There are almost everywhere, with such portfolios and clientele."

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  • 2
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Ghaziabad, India

    SalesAladin is a customer acquisition firm founded in 2016 in Ghaziabad, India. With a team of more than 40 employees, SalesAladin supplies clients in the IT, business services, and healthcare industries with content marketing, voice/call center services, and non-voice BPO/back office services.

    Clients

    • Comviva
    • Flytxt
    • Tecnotree
    • Algoworks

    Industries

    Notable Project

    SalesAladin is providing Salesforce consulting for an IT services company. They’re integrating the client’s systems and processes into Salesforce. 

    "Everything has been completed on time."

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  • 3
    • Scheduling

      4.5
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.6
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Pune, India

    Vsynergize is a global sales and marketing service provider that has offices in San Francisco, Westborough, Mass., and Pune, India. Founded in 2001, Vsynergize's team of about 300 employees has nearly two decades of experience specializing in call center services. The firm also extends back-office services to its clients in the financial services, telecommunications, and healthcare industries. 

    Industries

    Notable Project

    VSynergize offered sales and marketing support, including creating messaging for an email campaign, researching a target market, as well as conducting calls and scheduling appointments with a list of contacts.

    "They have an outstanding workflow — the process I have been through with this team has been seamless."

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  • 4
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Noida, India

    Go4Customer is a contact center outsourcing company that is based in Noida, India with other centers in Jaipur, Mumbai, Bengaluru, Chennai, Ahmedabad, and Bhopal, India, South Tiverton, UK, and Houston. Since 2004, their team of over 200 experts have been providing voice/call center services and BPO/back office services. Go4Customer works with different industries including information technology, financial services, and consumer products.

    Clients

    • MSME
    • BSNL
    • TIMEX
    • HudCo

    Industries

    Notable Project

    Go4Customer provides call center services.

    "The workflow was perfect."

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  • 5
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Bengaluru, India

    Invensis is an IT, BPO, and call center services company based in Bangalore, India, with an office in Wilmington, Del. Founded in 2000, Invensis's team of more than 350 employees offer non-voice BPO/back office services and call center services.

    Clients

    • Groupon
    • Sprint
    • Web2Carz
    • Wyndham

    Industries

    Notable Project

    A marketing firm wanted to handle more inbound phone calls. It hired Invensis to answer phone calls, process orders, and provide customer service. Invensis helped the firm's efficiency improve by 37%. The firm appreciated Invensis' customer service and time management, among other qualities.

    "They [Invensis] have turned our company around and helped make it the best it can be!" – HR Manager, Marketing Firm

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  • 6
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.

    Clients

    • Kern
    • Krohne
    • Cimatron Group
    • Jurat

    Industries

    Notable Project

    Unee Solutions provides voice lead generation for a luxury bed and breakfast in Colorado. The client wanted to stand out from crowded search results that prioritize large brands and partnered with Unee for a more distinct lead generation strategy. Unee's voice support agents provide outbound calls and booking over the phone. The team has considerably outperformed the client's original in-house efforts.

    "I was paying a couple of people roughly $1,500 per month to do it previously and they were only spending maybe 10 hours in total a week to produce 2 to 4 leads. Now I pay roughly $2,000 for unknown hours with 15 to 20 leads. Invaluable!" — Owner, Colorado Bed and Breakfast

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  • 7
    • $1,000+
    • 50 - 249 employees
    • Chandigarh, India

    Octopus Tech Solutions is a call center and voice services company based in Amritsar, India. Founded in 2011, they also have offices in Gurgram and Chandigargh, India. The company of 50+ employees provide non-voice BPO services and voice services to primarily midmarket businesses in the financial services sector. 

    Clients

    • Club Factory
    • Moneed
    • Stephen Udoff

    Industries

    Notable Project

    Octopus Tech Solutions developed a powerful BPO services solution for their e-commerce client, freeing them up to focus on expanding their brand. They designed a fully tailored voice package based on their client’s needs, garnering positive reviews as a result.

    "Although the partnership was short, they gave us a significant number of leads to process. We’re planning to start another project with Octopus Tech Solutions in the near future." – Project Manager, E-Commerce Company

     

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  • 8
    • $5,000+
    • 50 - 249 employees
    • Ahmedabad, India

    Vindaloo VoIP Solutions Pvt. Ltd., a software development company, is headquartered in Brooklyn, New York. The small team provides custom software development, voice services, mobile app development, and web development. The firm was launched in 2016.

    Industries

    Notable Project

    A telecommunications company has tapped Vindaloo Softtech Pvt. Ltd. to develop a PBX system that provides business-related features. They have also built an SMS inbox to send and receive SMS from the portal. 

    "Overall, I haven't had any major issues."

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  • 9
    • $25,000+
    • 250 - 999 employees
    • Pune, India

    ITCube Solutions is a technology service headquartered in Cincinnati, OH with a satellite office in Pune, India. Founded in 2003, the team of 600+ employees provides a host of services including custom software, web, and mobile app development. IT Cube Solutions also supports clients with application management and enterprise app modernization.

    Clients

    • Bridgestone
    • Cavotec
    • Shapoorji Pallonji
    • Compex

    Notable Project

    ITCube Solutions Pvt. Ltd. is collaborating with an internal team to deploy the latest version of SharePoint within a 5,000-person organization.

    “I appreciate their commitment to quality as well as their willingness to collaborate.”

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  • 10
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • Pune, India

    Lead Mint is a marketing firm based in New York with more than 10 members. Since 2019, they have provided market research, email marketing, and voice services for small and mid-market firms that work in the fields of health care, business, and financial services.

    Industries

    Notable Project

    A call center AI provider tapped Revnew to promote their software through webinars and outbound marketing, including appointment setting and email marketing consisting of multiple touchpoints.

    "They assigned a dedicated customer success manager for the project. It always felt like they were a phone call away."

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  • 11
    • $1,000+
    • 10 - 49 employees
    • Gurugram, India

    Tech Fi Technologies is an IT company founded in 2016 in Gurugram, India. With no more than 50 experts, they offer voice services, web development, and web design solutions for clients ranging from small firms to large companies in the fields of e-commerce and education.

    Industries

    Notable Project

    In need of a website, a law firm hired Tech Fi Technologies to showcase their services in a customized way.

    "They worked diligently to finish action items as quickly as possible."

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  • 12
    • $1,000+
    • 50 - 249 employees
    • Pune, India

    B2B Associates is a data science, market intelligence, and intent-driven marketing and sales support company founded in 2016 in Austin, Texas, and with a second location in Pune, India. Their team of over 50 employees provides voice services, content marketing, email marketing, and more to small and mid-sized companies in IT, advertising, and telecommunications.

    Clients

    • UBS
    • Adobe
    • IBM
    • Advantage Solutions

    Industries

    Notable Project

    B2B Associates took charge of a lead generation campaign for a financial services firm that needed BANT qualified leads to improve their sales. Thanks to their involvement, the client received a continuous stream of quality leads, improved sales effectiveness, and more insight into their target market.

    "We would also like to acknowledge the stringent QA policy that B2B Associates follow." – Associate Director, Financial Services Firm

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  • 13
    • $1,000+
    • 1,000 - 9,999 employees
    • Gurugram, India

    MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

    Industries

    Notable Project

    MattsenKumar was hired to take over the responsibility of answering this products firm's phone calls. Making up 25% of the client's employees' work, MattsenKumar has been able to fulfill its role by respecting deadlines and being able to solve customers' problems 90% of the time, with efficiency increasing with every month the company stays on.

    "Work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time." - Director, Products Firm

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  • 14
    • $1,000+
    • 50 - 249 employees
    • Ahmedabad, India

    Key Carrier Management Service(Key-CMS) is a call center located in Ahmedabad, India and Sheridan, Wyoming. The midsize team provides call center services, digital strategy, web development, back office outsourcing, and more. The agency was launched in 2019.

    Industries

    Notable Project

    An IT services company partnered with Key Carrier Management Service(Key-CMS) for web development services. They also handled content creation to design needs. The team built the platform on PHP.

    "They became our one-stop solution."

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  • 15
    • Scheduling

      4.7
    • Quality

      4.0
    • Cost

      4.3
    • NPS

      4.2
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Chennai, India

    4D Global is a medical billing company based in Chennai, India, with an office in Scottsdale, Ariz. Founded in 2015, the agency employs a team of over 50 to provide non-voice BPO/back office services and call center services to clients in the healthcare and medical industries.

    Industries

    Notable Project

    4D Global worked with an IT company to assist in a variety of different projects, from staff augmentation and billing to retirement and health insurance management. With their keen business understanding, they delivered a tailored experience, saving the client about $100,000 per month.

    "Their quality of service is excellent." - IT Director, IT Company

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  • 16
    • Scheduling

      4.2
    • Quality

      4.5
    • Cost

      3.7
    • NPS

      4.5
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Pune, India

    Salesify is an information technology firm that has offices in the United States, the Philippines, and India. Founded in 2005, Salesify's team of over 1,500 employees have over a decade of experience specializing in call center services. The firm also offers big data and back-office services to its clients. 

    Clients

    • Microsoft
    • IBM
    • Oracle
    • Cisco

    Industries

    Notable Project

    Salesify provided a technology firm with customer support and call center services. The client wanted to improve customer service and collect feedback from consumer interactions. The team at Salesify performed voice call services for the client. The firm collected and organized the data collected from the calls for the client. Salesify's efficiency particularly impressed the client. 

    "They can handle lots of traffic from consumers without failure." – VP of IT, Technology Firm 

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  • 17
    • $5,000+
    • 10 - 49 employees
    • Navi Mumbai, India

    Nisos Technologies is a digital innovation lab headquartered in Navi Mumbai, India with an office in Brooklyn, NY. Founded in 2012 and currently employing around 25 professionals, Nisos works primarily with small businesses in the health care and medical industries. The team specializes in web development and mobile app development services.

    Clients

    • Amazon
    • vFit Technologies
    • Gigaspaces
    • Mt Sinai Hospitals

    Industries

    Notable Project

    The client is an organic kitchen and grocer based in New York City. The client hired Nisos Technologies to develop their app and website, which needed to reflect inventory in real-time.

    "Nisos Technologies was knowledgeable and very quick to respond."

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  • 18
    • $1,000+
    • 10 - 49 employees
    • New Delhi, India

    With offices in Mumbai and New Delhi, India, Cosmic Sounds - Dubbing Voice Over is an audio & video localization and translation services company. Since 2008, their small team of six has been specializing in voice services and other digital marketing efforts for primarily small businesses. 

    Clients

    • DHIRA
    • WHO
    • Akshay Kumar
    • Bloodshot

    Industries

    Notable Project

    Cosmic Sounds - Dubbing Voice Over Company was hired by a digital marketing company for their voiceover work. The client needed voice overs translated into different languages. The engagement remains ongoing, as the team delivers quality work with no issues.

    "Their work is so good." – Senior Manager, Digital Marketing Company

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  • 19
    • $1,000+
    • 250 - 999 employees
    • New Delhi, India

    Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.

    Clients

    • BETA IT
    • TalkWire
    • Wealth Partner Australia
    • Verified Learning

    Industries

    Notable Project

    Call2Customers provides B2B telemarketing services and serve as an outsourced call center for a freight forwarding company. They do all staffing and handle various tasks.

    “Call2Customers handles a lot of work, and they are very cooperative.”

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  • 20

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    • $5,000+
    • 250 - 999 employees
    • Bengaluru, India
    Cimmons Integrated Services Private Limited is an answering service. The midsize Bengaluru, India-based agency was established in 2020. Their services include call center services, customer service outsourcing, and sales outsourcing.

    Clients

    • BOSCH | ASSETZ PROPERTY GROUP | SLICE PAY | ELECROOM | RAJALAKSHMI EDUVERSE | ADYPU | NOVA BENEFITS | BETTERHALF | AULAS | RELICELL | WDI | HOYSALA CAABZ | BRAIN TREE GAMES | BOSCH HONDA | QWIKCILVER

    Industries

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  • 21
    • $5,000+
    • 10 - 49 employees
    • Lucknow, India

    Ekant Infotech Solution is an answering service. Launched in 2016, the agency is in Lucknow, India. The small team offers voice services and custom software development.

    Industries

    Notable Project

    Ekant Infotech Solution provides sales services for a telecommunications company. They help them with the lead generation process, from making the connections to filling out the paperwork.

    "Ekant Infotech Solution has done everything great — they don’t need to change anything."

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  • 22
    • $1,000+
    • 1,000 - 9,999 employees
    • Ahmedabad, India

    Motif is a large call center service. Based in San Mateo, California; Ahmedabad, India; Ahmedabad, India and Quezon City, Philippines, the company was founded in 2000. Their services include voice services.

    Industries

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  • 23
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Kolkata, India

    Xplore-Tech is a BPO company founded in 2004 in Kolkata, India. Xplore-Tech looks to provide voice/call center services, non-voice BPO/back office services, and transcription capabilities to clients in Canada, the U.S., the Philippines, and India. The firm operates with a team of fewer than 10 employees. 

    Industries

    Notable Project

    Xplore-Tech was hired by an IT company to field its 500,000 inbound calls per day. The partnership began in 1995 and continues to this day. 

    "They have great service and speedy resources." — IT Manager, Technology Company

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  • 24
    • $1,000+
    • 50 - 249 employees
    • Navi Mumbai, India

    StatByte Marketing Solutions is a marketing firm based in Navi Mumbai, India, and founded in 2019. Their team of over 10 offers voice services, back-office services, and market research solutions for various clients. They work with small and mid-market firms.

    Clients

    • Gridlines LLP

    Industries

    Notable Project

    An acrhitectural company hired REVIT to help with finding new clientele and closining newer sales.

    "The team is effecient."

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  • 25
    • $1,000+
    • 1,000 - 9,999 employees
    • Chennai, India

    VirtusaPolaris is an international business consulting firm that offers a multitude of IT services ranging from web development and design to software development to IT consulting to business process outsourcing. With offices in Chennai, India, Westborough, MA, and New York, NY, VirtusaPolaris has been around since 1993 and is composed of an ever-growing team of nearly 3,000 employees.

    Clients

    • Pegasystems
    • JPMorgan
    • AIG

    Industries

    Notable Project

    A patron account services company hired VirtusaPolaris to build an answering service. VirtusaPolaris developed a fully automated answering machine that the client still uses to this day. The client was impressed with VirtusaPolaris's reliability and the success of the answering machine system.

    "This is a dependable telephone system, and it's reliability is excellent. We haven’t encountered any downtime." – IT Manager, Patron Account Services Company

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  • 26
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Kolkata, India

    MyTasker is an outsourced communications company based in Kolkata, India. Founded in 2012, MyTasker's team of 100+ employees provides non-voice BPO/back office services, voice/call center services, and transcription capabilities to a variety of clients in different industries around the world.

    Industries

    Notable Project

    MyTasker worked with a business services firm to assist with client relations services, which includes managing client info, referrals, organizations statistics, marketing tools, website details, while operating its CRM functionalities. Their services have mitigated the amount of effort required to maintain client relationships while expanding the clients 

    "[Their service] seems to always get better every time." – C-Level Business Development Executive, Business Services Company

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  • 27
    • Scheduling

      3.0
    • Quality

      3.0
    • Cost

      3.0
    • NPS

      3.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Mumbai, India

    Athena BPO is a domestic BPO based in Mumbai and Bangalore, India. Founded in 1990, Athena provides voice/call center services and non-voice BPO/back office services.

    Industries

    Notable Project

    Athena BPO supplies a business service with payment processing capabilities, which includes handling general billing of claims and directing payments. Since engaging with Athena, the client has seen faster billing, and praises Athena BPO's competitive rates.

    "They save me time and allow me to see more clients, saving me hundreds." - Director, Business Service

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  • 28
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • New Delhi, India

    TravelsBpo, a call center company and non-voice bpo/back office services company, is located in New Delhi, India. They focus on voice services and non-voice bpo/back office services and were launched in 2011.

    Industries

    Notable Project

    A branding company hired TravelsBpo to provide BPO services. This involves inbound and outbound calls to get clients, provide travel and site management, along with travel bookings, among other efforts.

    "Everything is good with them."

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  • 29
    • Scheduling

      4.8
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Bengaluru, India

    Cerebra LPO is a legal process outsourcing firm based in Bangalore, India with additional offices in Mumbai and Dubai. Founded in 1992, Cerebra LPO provides non-voice BPO/back office services and voice/call center services to primarily attorneys and law firms around the world.

    Clients

    • Bank of India
    • CMC Limited
    • ING
    • Siemens

    Industries

    Notable Project

    Cerebra LPO worked with a manufacturing company in managing its legal document processing. The team provides a balance of speed and reliability that allows the client's staff to avoid long hours and focus on other priorities.

    "I am totally satisfied with the service offered by this company." - Business Development Executive, Manufacturing Company

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  • 30
    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India

    Bangalore, India, Trupp Global is a BPO Company with a current team of 16. Founded in 2010, the agency provides non-voice BPO/back office services, voice/call center services, and transcription services to small and midmarket businesses.

    Industries

    Notable Project

    Trupp Global oversaw sourcing and indexing for a chemical management company by digitizing data. The team made outbound calls to the client's previous customers, requested documents, and cataloged them into the client's online system. Trupp Global proved capable of handling strict deadlines and were receptive to feedback.

    "[T]heir ability to resolve issues is the best we’ve seen." — Director, Chemicals Management Company

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