What is a call center company?

A call center typically handles inbound and outbound calls on behalf of the company. Services can range from telemarketing and lead generation to customer service and technical support. By partnering with an experienced call center, you can ensure that your company gets access to trained teams that know the best practices for resolving concerns and maximizing state-of-the-art tools to streamline operations. Ultimately, they are dedicated to helping businesses succeed by providing professional, quick, and emphatic customer service.

What are the benefits of working with a call center agency?

Working with a call center agency provides businesses access to professionals who understand the latest strategies and techniques for handling various customer communications. Call center companies typically offer multichannel support 24/7 to ensure customer needs are promptly met. Additionally, they can contribute to improving customer satisfaction and customer retention. Ultimately, these companies strive to help businesses scale and focus on their core competencies while they handle customer interactions.

Top 100 Call Center Services in India

The Best of December 2024

Call center services are essential to managing customer communication channels, handling inquiries and complaints, and providing customer technical support. Traditionally, it operates through phones, but over the years, call center services have evolved and expanded their scope to include emails, social media, and other messaging platforms.

Jump to Most Reviewed Companies

List of the Best India Voice Services Providers

Featured providers
- SupportYourApp
  (58 Reviews) 4.9
  - Timeliness
    4.9
  - Service Excellence
    4.9
  - Value
    4.7
  - Would Recommend
    5.0
  - $1,000+
  - 1,000 - 9,999 employees
  - Wilmington, DE
  Customer Service Outsourcing company SupportYourApp was launched in 2010. They are located in Wilmington, Delaware; Beograd, Serbia and DSR, Argentina and have a large team. SupportYourApp focuses on Customer Service Outsourcing, Back Office Outsourcing, and Call Center Services.
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- A-SALES AB
  (27 Reviews) 4.9
  - Timeliness
    5.0
  - Service Excellence
    4.9
  - Value
    5.0
  - Would Recommend
    4.9
  - $1,000+
  - 50 - 249 employees
  - Ed, Sweden
  A-SALES AB is a sales outsourcing company founded in 2023. Their small team is headquartered in Ed, Sweden. The agency provides sales outsourcing, email marketing, content marketing, CRM consulting and SI, and more.
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- XACT
  (31 Reviews) 4.7
  - Timeliness
    4.1
  - Service Excellence
    4.0
  - Value
    3.9
  - Would Recommend
    4.8
  - $1,000+
  - 250 - 999 employees
  - Orlando, FL
  XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.
  
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1

Leadle Consulting
(14 Reviews) 4.8
- Timeliness
  4.8
- Service Excellence
  4.8
- Value
  4.5
- Would Recommend
  4.8
- $1,000+
- 10 - 49 employees
- Chennai, India
Email marketing company Leadle Consulting was established in 2016. The agency specializes in email marketing, business consulting, and social media marketing and has a small team. The agency is in Chennai, India.

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2

SalesAladin
(16 Reviews) 4.9
- Timeliness
  5.0
- Service Excellence
  4.9
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 10 - 49 employees
- Ghaziabad, India
SalesAladin is a customer acquisition firm founded in 2016 in Ghaziabad, India. With a team of more than 40 employees, SalesAladin supplies clients in the IT, business services, and healthcare industries with content marketing, voice/call center services, and non-voice BPO/back office services.

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Clients
- Comviva
Industries
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Featured provider
- Hugo
  (25 Reviews) 5.0
  - Timeliness
    4.9
  - Service Excellence
    5.0
  - Value
    4.7
  - Would Recommend
    5.0
  - $1,000+
  - 1,000 - 9,999 employees
  - Chicago, IL
  Hugo is a back office outsourcing company. They focus on back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, sales outsourcing, and more and were founded in 2017. Their large team is Chicago, Illinois-based.
  
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3

Tasks Expert- A Virtual Assistant Company
(22 Reviews) 5.0
- Timeliness
  4.9
- Service Excellence
  4.9
- Value
  4.9
- Would Recommend
  5.0
- $5,000+
- 250 - 999 employees
- Kalyan, India
Tasks Expert is a social media marketing agency located in Killeen, Texas and Kalyan, India. The firm focuses on social media marketing and has a small team.The firm was founded in 2017.

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Industries
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4

MattsenKumar LLC
(6 Reviews) 4.2
- Timeliness
  4.3
- Service Excellence
  4.3
- Value
  4.3
- Would Recommend
  4.4
- $1,000+
- 1,000 - 9,999 employees
- Gurugram, India
MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

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5

Flatworld Solutions
(23 Reviews) 4.7
- Timeliness
  4.8
- Service Excellence
  4.7
- Value
  4.6
- Would Recommend
  4.7
- $1,000+
- 1,000 - 9,999 employees
- Bengaluru, India
Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. Founded in 2006, they have a team of over 750 employees. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. Their Clients mostly work in manufacturing, education, and healthcare industries.

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Clients
- MSN
Industries
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6

LeadStrategus
(6 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  4.8
- Would Recommend
  5.0
- $5,000+
- 10 - 49 employees
- Bengaluru, India
Established in 2017, LeadStrategus is a small sales outsourcing company based in Bengaluru, India. Their services include sales outsourcing, market research, marketing strategy, social media marketing, and more.

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7

Octopus Tech Solutions
(5 Reviews) 4.9
- Timeliness
  4.9
- Service Excellence
  4.6
- Value
  4.6
- Would Recommend
  4.8
- $1,000+
- 50 - 249 employees
- Chandigarh, India
Octopus Tech Solutions is a call center and voice services company based in Amritsar, India. Founded in 2011, they also have offices in Gurgram and Chandigargh, India. The company of 50+ employees provide non-voice BPO services and voice services to primarily midmarket businesses in the financial services sector.

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Clients
- Club Factory
Industries
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8

Go4customer
(4 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  4.8
- Would Recommend
  5.0
- Undisclosed
- 1,000 - 9,999 employees
- Noida, India
Go4Customer is a contact center outsourcing company that is based in Noida, India with other centers in Jaipur, Mumbai, Bengaluru, Chennai, Ahmedabad, and Bhopal, India, South Tiverton, UK, and Houston. Since 2004, their team of over 200 experts have been providing voice/call center services and BPO/back office services. Go4Customer works with different industries including information technology, financial services, and consumer products.

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Clients
- MSME
Industries
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9

Unee Solutions
(1 Reviews) 5.0
- Timeliness
  4.5
- Service Excellence
  5.0
- Value
  4.5
- Would Recommend
  5.0
- $1,000+
- 50 - 249 employees
- Bengaluru, India
Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.

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Clients
- Kern
Industries
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10

Tech Fi Technologies
(12 Reviews) 4.9
- Timeliness
  4.7
- Service Excellence
  4.8
- Value
  4.9
- Would Recommend
  5.0
- $1,000+
- 50 - 249 employees
- Gurugram, India
Tech Fi Technologies is an IT company founded in 2016 in Gurugram, India. With no more than 50 experts, they offer voice services, web development, and web design solutions for clients ranging from small firms to large companies in the fields of e-commerce and education.

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11

4D Global
(6 Reviews) 4.8
- Timeliness
  4.7
- Service Excellence
  4.5
- Value
  4.5
- Would Recommend
  4.6
- $1,000+
- 250 - 999 employees
- Chennai, India
4D Global is a medical billing company based in Chennai, India, with an office in Scottsdale, Ariz. Founded in 2015, the agency employs a team of over 50 to provide non-voice BPO/back office services and call center services to clients in the healthcare and medical industries.

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12

Call2Customers
(5 Reviews) 4.5
- Timeliness
  4.5
- Service Excellence
  4.5
- Value
  4.8
- Would Recommend
  4.6
- $1,000+
- 250 - 999 employees
- New Delhi, India
Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.

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Clients
- BETA IT
Industries
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13

Invensis Inc
(4 Reviews) 4.8
- Timeliness
  4.8
- Service Excellence
  4.9
- Value
  4.6
- Would Recommend
  4.9
- $1,000+
- 1,000 - 9,999 employees
- Bengaluru, India
Invensis is an IT, BPO, and call center services company based in Bangalore, India, with an office in Wilmington, Del. Founded in 2000, Invensis's team of more than 350 employees offer non-voice BPO/back office services and call center services.

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Clients
- Groupon
Industries
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14

Vindaloo Softtech Pvt. Ltd.
(5 Reviews) 5.0
- Timeliness
  4.9
- Service Excellence
  4.9
- Value
  5.0
- Would Recommend
  5.0
- $5,000+
- 50 - 249 employees
- Ahmedabad, India
Vindaloo VoIP Solutions Pvt. Ltd., a software development company, is headquartered in Brooklyn, New York. The small team provides custom software development, voice services, mobile app development, and web development. The firm was launched in 2016.

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15

Ekant Infotech Solution
(2 Reviews) 4.8
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  4.8
- Would Recommend
  5.0
- $5,000+
- 10 - 49 employees
- Lucknow, India
Ekant Infotech Solution is an answering service. Launched in 2016, the agency is in Lucknow, India. The small team offers voice services and custom software development.

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16

ITCube Solutions Pvt. Ltd.
(8 Reviews) 4.7
- Timeliness
  4.8
- Service Excellence
  4.8
- Value
  4.8
- Would Recommend
  4.8
- $25,000+
- 250 - 999 employees
- Pune, India
ITCube Solutions is a technology service headquartered in Cincinnati, OH with a satellite office in Pune, India. Founded in 2003, the team of 600+ employees provides a host of services including custom software, web, and mobile app development. IT Cube Solutions also supports clients with application management and enterprise app modernization.

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Clients
- Bridgestone
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17

RND Softech
(4 Reviews) 5.0
- Timeliness
  4.9
- Service Excellence
  4.8
- Value
  4.9
- Would Recommend
  4.8
- $1,000+
- 1,000 - 9,999 employees
- Coimbatore, India
Call center RND Softech is located in Coimbatore, India. The large team focuses on call center services, IT managed services, custom software development, back office outsourcing, and more and was established in 1999.

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18

A&N Sales Services Pvt. Ltd.
(6 Reviews) 4.6
- Timeliness
  4.8
- Service Excellence
  4.7
- Value
  4.5
- Would Recommend
  4.7
- $1,000+
- 2 - 9 employees
- नवी मुंबई, India
A&N Sales Services Pvt. Ltd., a sales outsourcing company, was established in 2022. They are based in नवी मुंबई, India and have a small team. Their services include sales outsourcing, market research, and business consulting.

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19

Growup Technologies
(2 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  4.8
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 10 - 49 employees
- Gurugram, India
Growup Technologies is a remote employee service provider based in Gurgaon, India. The company, founded in 2018, has more than 200 employees who provide, among others, non-voice BPO and back office services, HR services, and other digital marketing services to enterprise-level companies.

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Clients
- Vatika Group
Industries
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20

TECHSPEED INC
(13 Reviews) 4.9
- Timeliness
  4.9
- Service Excellence
  4.9
- Value
  4.9
- Would Recommend
  4.9
- $1,000+
- 50 - 249 employees
- Pune, India
TechSpeed Inc. is a data outsourcing company based in Portland, Ore. and founded in 2002. Their team of over 100 employees specialize in A.I./machine learning support, non-voice BPO, market research, and web development for small business and mid-market firms.

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Clients
- Bank of America
- Berg Electric
- WACOM
- US NAVY
Industries
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21

CFT Consulting
(13 Reviews) 4.9
- Timeliness
  4.8
- Service Excellence
  5.0
- Value
  4.9
- Would Recommend
  5.0
- Undisclosed
- 1,000 - 9,999 employees
- Pune, India
CFT Consulting is an RPO and sales training business founded in 2016 and located in Kalyan, India. They have a team of fewer than 250 individuals who offer IT staff augmentation, IT strategy consulting, and business consulting services. Their client base comprises small and midmarket businesses in the business services and IT industries.

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Clients
- Codism
Industries
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22

Key Carrier Management Service(Key-CMS)
(5 Reviews) 4.3
- Timeliness
  4.6
- Service Excellence
  4.3
- Value
  4.0
- Would Recommend
  4.3
- $10,000+
- 50 - 249 employees
- Ahmedabad, India
Key Carrier Management Service(Key-CMS) is a call center located in Ahmedabad, India and Sheridan, Wyoming. The midsize team provides call center services, digital strategy, web development, back office outsourcing, and more. The agency was launched in 2019.

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23

Westshore Bpo Pvt Ltd
(11 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $25,000+
- 50 - 249 employees
- Bengaluru, India
Founded in 2018, Westshore Bpo Pvt Ltd is a call center company. Their midsize team is located in Bengaluru, India. Their team offers voice services, business consulting, and non-voice bpo/back office services.
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24

Technosys IT Management Pvt. Ltd.
(1 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $5,000+
- 10 - 49 employees
- Patna, India
Technosys IT Management Pvt. Ltd. is an IT firm founded in 2015 with more than 10 employees. Based in Patna, India, they offer back-office services, voice services, and business consulting solutions for small firms and mid-market businesses alike.

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Clients
- Mclinic Healthtech
Industries
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25

Contique Global
(1 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  4.5
- Value
  5.0
- Would Recommend
  5.0
- $5,000+
- 2 - 9 employees
- Chennai, India
Contique Global is a business process outsourcing company located in Chennai, India. Founded in 2017, they employ seven staff who provide voice services, digital strategy, back-office services, and e-commerce solutions. They work with a range of companies primarily in business services, advertising, and e-commerce.

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26

Stepping EDGE
(10 Reviews) 4.9
- Timeliness
  4.9
- Service Excellence
  4.8
- Value
  5.0
- Would Recommend
  4.9
- $1,000+
- 10 - 49 employees
- Coimbatore, India
Stepping EDGE is a marketing firm founded in 2018 with fewer than 10 members. Based in Coimbatore, India, they are experts in social media marketing, mobile and app marketing, and PPC ads for small businesses in industries such as e-commerce, gaming, and arts.

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Clients
- Caitec
Industries
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27

Staybright Design Private Limited
(2 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- Undisclosed
- 10 - 49 employees
- Kolkata, India
Staybright Design Private Limited is a call center service founded in 2020. The small team specializes in call center services, search engine optimization, back office outsourcing, sales outsourcing, and more. The firm is in Kolkata, India and Kolkata, India.
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28

VoPro
(2 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  4.8
- Value
  4.8
- Would Recommend
  5.0
- Undisclosed
- 50 - 249 employees
- Jalandhar, India
Recruiting company VoPro was launched in 2013. Their midsize team is in Jalandhar, India and Bengaluru, India and provides recruiting.
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29

Cimmons Integrated Services Private Limited

(0 Reviews)

Not yet reviewed.
- $5,000+
- 250 - 999 employees
- Bengaluru, India
Cimmons Integrated Services Private Limited is a call center. The Bengaluru, India-based firm was established in 2020. Their services include Call Center Services and Customer Service Outsourcing.
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Clients
- BOSCH | ASSETZ PROPERTY GROUP | SLICE PAY | ELECROOM | RAJALAKSHMI EDUVERSE | ADYPU | NOVA BENEFITS | BETTERHALF | AULAS | RELICELL | WDI | HOYSALA CAABZ | BRAIN TREE GAMES | BOSCH HONDA | QWIKCILVER
Industries
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30

Trupp Global
(3 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 250 - 999 employees
- Bengaluru, India
Bangalore, India, Trupp Global is a BPO Company with a current team of 16. Founded in 2010, the agency provides non-voice BPO/back office services, voice/call center services, and transcription services to small and midmarket businesses.

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