Top 100 Inbound Call Centers in India
September 2023Looking for a top inbound call center in India?
Inbound call centers can make all the difference to your business.
To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in India. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best India Inbound Call Center Companies
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1
- $1,000+
- 1,000 - 9,999 employees
- Bengaluru, India
Invensis is an IT, BPO, and call center services company based in Bangalore, India, with an office in Wilmington, Del. Founded in 2000, Invensis's team of more than 350 employees offer non-voice BPO/back office services and call center services.
Clients
- Groupon
- Sprint
- Web2Carz
- Wyndham
Industries
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A marketing firm wanted to handle more inbound phone calls. It hired Invensis to answer phone calls, process orders, and provide customer service. Invensis helped the firm's efficiency improve by 37%. The firm appreciated Invensis' customer service and time management, among other qualities.
"They [Invensis] have turned our company around and helped make it the best it can be!" – HR Manager, Marketing Firm
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2
- $1,000+
- 1,000 - 9,999 employees
- Pune, India
Vsynergize is a global sales and marketing service provider that has offices in San Francisco, Westborough, Mass., and Pune, India. Founded in 2001, Vsynergize's team of about 300 employees has nearly two decades of experience specializing in call center services. The firm also extends back-office services to its clients in the financial services, telecommunications, and healthcare industries.
Industries
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To acquire more leads, a consulting firm hired VSynergize for their sales outsourcing and call center services. The team reached out to potential customers, handled customer inquiries, and provided support.
"We were impressed with their dedication to understanding our business inside and out."
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3
- $1,000+
- 1,000 - 9,999 employees
- New Delhi, India
SunTec India is a multi-process IT outsourcing company based in New Delhi, India with an additional office in Laguna Beach, Calif. Founded in 1999, SunTec India boasts a team of over 968 employees who provide non-voice BPO/back office services and voice/call center services.
Clients
- Nielsen
- Bose
- Honda
- Pepsico
Industries
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SunTec India was hired by a publishing company to convert a PDF book manuscript into a digital e-book version.
"Their customer service was great."
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4
- $1,000+
- 1,000 - 9,999 employees
- Noida, India
Go4Customer is a contact center outsourcing company that is based in Noida, India with other centers in Jaipur, Mumbai, Bengaluru, Chennai, Ahmedabad, and Bhopal, India, South Tiverton, UK, and Houston. Since 2004, their team of over 200 experts have been providing voice/call center services and BPO/back office services. Go4Customer works with different industries including information technology, financial services, and consumer products.
Clients
- MSME
- BSNL
- TIMEX
- HudCo
Industries
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A digital marketing and IT company hired Go4Customer to handle their inbound calls from potential and existing customers. Go4Customer also created call analytics and tracking tools to assess call performance.
"The most impressive and unique aspect of Go4Customer is their unwavering commitment to customer satisfaction."
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5
- $1,000+
- 1,000 - 9,999 employees
- Gurugram, India
MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.
Industries
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MattsenKumar LLC provides call center services to a financial firm. They respond to the phone calls, emails, and social media chats of customers. Overall, they answer complaints, requests, and queries.
"They’re ready to help me any time of the day."
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6
- $1,000+
- 1,000 - 9,999 employees
- Bengaluru, India
Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. Founded in 2006, they have a team of over 750 employees. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. Their Clients mostly work in manufacturing, education, and healthcare industries.
Clients
- MSN
- Korchina
- Fujitsu
- Yale School of Management
Industries
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Flatworld Solutions developed a website for a tax and business consulting company.
"They were extremely detailed in their work and a pleasure to work with."
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7
- $1,000+
- 50 - 249 employees
- Chandigarh, India
Octopus Tech Solutions is a call center and voice services company based in Amritsar, India. Founded in 2011, they also have offices in Gurgram and Chandigargh, India. The company of 50+ employees provide non-voice BPO services and voice services to primarily midmarket businesses in the financial services sector.
Clients
- Club Factory
- Moneed
- Stephen Udoff
Industries
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Octopus Tech Solutions provides inbound and outbound call center services in an outsourced capacity. They are supporting the e-commerce brand on an ongoing basis.
“Octopus Tech Solutions is a small, skilled, agile team that always fulfills their commitments. ”
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8
- $1,000+
- 50 - 249 employees
- Bengaluru, India
Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.
Clients
- Kern
- Krohne
- Cimatron Group
- Jurat
Industries
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Unee Solutions provides voice lead generation for a luxury bed and breakfast in Colorado. The client wanted to stand out from crowded search results that prioritize large brands and partnered with Unee for a more distinct lead generation strategy. Unee's voice support agents provide outbound calls and booking over the phone. The team has considerably outperformed the client's original in-house efforts.
"I was paying a couple of people roughly $1,500 per month to do it previously and they were only spending maybe 10 hours in total a week to produce 2 to 4 leads. Now I pay roughly $2,000 for unknown hours with 15 to 20 leads. Invaluable!" — Owner, Colorado Bed and Breakfast
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9
- $5,000+
- 10 - 49 employees
- Kalyan, India
Tasks Expert is a social media marketing agency located in Killeen, Texas and Kalyan, India. The firm focuses on social media marketing and has a small team.The firm was founded in 2017.
Industries
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Tasks Expert- A Virtual Assistant Company provides accounting, bookkeeping, and tax services for a bookkeeping company. They give weekly reports on the client's profit margin, income statement, and cash flow.
"I was blown away by their financial expertise."
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10
- $25,000+
- 250 - 999 employees
- Pune, India
ITCube Solutions is a technology service headquartered in Cincinnati, OH with a satellite office in Pune, India. Founded in 2003, the team of 600+ employees provides a host of services including custom software, web, and mobile app development. IT Cube Solutions also supports clients with application management and enterprise app modernization.
Clients
- Bridgestone
- Cavotec
- Shapoorji Pallonji
- Compex
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During a 15-year engagement, ITCube Solutions has conducted numerous web-based projects, including system rebuilds, API connections, custom programming, QA, and a custom interface for licensed routing software.
"They truly understand our business and the goal of every project before they start work."
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11
- $1,000+
- 50 - 249 employees
- Pune, India
TechSpeed Inc. is a data outsourcing company based in Portland, Ore. and founded in 2002. Their team of over 100 employees specialize in A.I./machine learning support, non-voice BPO, market research, and web development for small business and mid-market firms.
Clients
- Bank of America
- Merrill Lynch
- Taxpayer Association of Oregon
- C2 Financial Corp.
Industries
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TechSpeed Inc was hired by a semiconductor equipment retailer to help them expand their client base. After understanding the client's objectives, the team executed a smooth process to gather the data needed.
"I feel they went above and beyond expectations."
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12
- $1,000+
- 250 - 999 employees
- New Delhi, India
Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.
Clients
- BETA IT
- TalkWire
- Wealth Partner Australia
- Verified Learning
Industries
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Call2Customers provides B2B telemarketing services and serve as an outsourced call center for a freight forwarding company. They do all staffing and handle various tasks.
“Call2Customers handles a lot of work, and they are very cooperative.”
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13
- $5,000+
- 10 - 49 employees
- Patna, India
Technosys IT Management Pvt. Ltd. is an IT firm founded in 2015 with more than 10 employees. Based in Patna, India, they offer back-office services, voice services, and business consulting solutions for small firms and mid-market businesses alike.
Clients
- Mclinic Healthtech
- Nestiva Hospital
- Helibenz Tech Solutions
- Fillip Technologies
Industries
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Technosys IT Management Pvt. Ltd. offered customer support, including a chat service. This involved connecting customers with doctors, explaining health concepts, and booking appointments.
"I was impressed by their problem-solving techniques, helpful nature, customer services, and effectiveness."
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14
- $1,000+
- 10 - 49 employees
- Gurugram, India
Tech Fi Technologies is an IT company founded in 2016 in Gurugram, India. With no more than 50 experts, they offer voice services, web development, and web design solutions for clients ranging from small firms to large companies in the fields of e-commerce and education.
Industries
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In need of a website, a law firm hired Tech Fi Technologies to showcase their services in a customized way.
"They worked diligently to finish action items as quickly as possible."
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15
- $1,000+
- 250 - 999 employees
- Bengaluru, India
Bangalore, India, Trupp Global is a BPO Company with a current team of 16. Founded in 2010, the agency provides non-voice BPO/back office services, voice/call center services, and transcription services to small and midmarket businesses.
Industries
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Trupp Global provides data abstraction services for a software technology company, supporting the work of other data-providing agencies, manually abstracting 40 to 50 data points.
“We give them work, they jump on it and do it in a timely manner.”
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16
- Undisclosed
- 50 - 249 employees
- Noida, India
Acelerar Technologies is a KPO firm based in Noida, India. Founded in 2010, Acelerar's team of 270+ employees provides non-voice BPO/back office services and voice/call center services to clients around the world.
Clients
- RCI
- PROLIME
Industries
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QUESTIONABLE
"They provide great quality."
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17
- $1,000+
- 10 - 49 employees
- New Delhi, India
With offices in Mumbai and New Delhi, India, Cosmic Sounds - Dubbing Voice Over is an audio & video localization and translation services company. Since 2008, their small team of six has been specializing in voice services and other digital marketing efforts for primarily small businesses.
Clients
- DHIRA
- WHO
- Akshay Kumar
- Bloodshot
Industries
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A digital marketing company hired Cosmic Sounds for their transcription services. The team translated voiceovers into different languages. Their services are ongoing.
"The team delivers."
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18
- Undisclosed
- 10 - 49 employees
- Gurugram, India
RIOT Enterprise is a customer service outsourcing company launched in 2017. The small Gurugram, India-based team focuses on customer service outsourcing and call center services.
Industries
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Riot Enterprise provides call center services for an indoor air quality solution company. They respond to incoming emails and chats on App Store, Google Play, and social media accounts for 44 hours in 6 days.
"I like their theoretical and technical knowledge of the product."
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19
- $1,000+
- 2 - 9 employees
- Jamshedpur, India
Digital Jockey is a digital agency in Jamshedpur, India. Founded in 2018, they have about 5 employees that serve small-business and midmarket clients in the advertising, manufacturing, and education sectors. Services include social media marketing, PPC, and voice services.
Clients
- Citrusberry
- CDMC
- USA Real Estate
- E-commerce MDT USA
Industries
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Digital Jockey is conducting leads filtering and prospecting for an earthing manufacturing company. Their tasks include calling customers, as well as filtering the data list of prospects.
"Digital Jockey is a very effective marketing partner especially when you have large data."
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20
- $5,000+
- 10 - 49 employees
- Navi Mumbai, India
Nisos Technologies is a digital innovation lab headquartered in Navi Mumbai, India with an office in Brooklyn, NY. Founded in 2012 and currently employing around 25 professionals, Nisos works primarily with small businesses in the health care and medical industries. The team specializes in web development and mobile app development services.
Clients
- Amazon
- vFit Technologies
- Gigaspaces
- Mt Sinai Hospitals
Industries
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The client is an organic kitchen and grocer based in New York City. The client hired Nisos Technologies to develop their app and website, which needed to reflect inventory in real-time.
"Nisos Technologies was knowledgeable and very quick to respond."
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21
- $1,000+
- 10 - 49 employees
- Coimbatore, India
Stepping EDGE is a marketing firm founded in 2018 with fewer than 10 members. Based in Coimbatore, India, they are experts in social media marketing, mobile and app marketing, and PPC ads for small businesses in industries such as e-commerce, gaming, and arts.
Clients
- Caitec
- ESG Securities
- Solutionz
Industries
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Stepping EDGE developed an e-commerce site and various integrations for a pet products retailer. They also migrated the platform from WooCommerce to Shopify.
"They were very efficient and had a diverse team with broad knowledge."
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22
- $1,000+
- 50 - 249 employees
- Noida, India
Plaxonic Technologies is a BI firm based in Noida, India. Founded in 2013, their team of 60 serves clients in the auto repair sector. Services include e-commerce and mobile app development.
Industries
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Plaxonic Technologies provided web development services for an auto paint repair company. Their work included a four-page site along with content creation.
“My new site was only up one week before I started getting leads.”
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23
- $1,000+
- 50 - 249 employees
- New Delhi, India
TravelsBpo, a call center company and non-voice bpo/back office services company, is located in New Delhi, India. They focus on voice services and non-voice bpo/back office services and were launched in 2011.
Industries
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A branding company hired TravelsBpo to provide BPO services. This involves inbound and outbound calls to get clients, provide travel and site management, along with travel bookings, among other efforts.
"Everything is good with them."
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24
- $1,000+
- 50 - 249 employees
- Ahmedabad, India
Key Carrier Management Service(Key-CMS) is a call center located in Ahmedabad, India and Sheridan, Wyoming. The midsize team provides call center services, digital strategy, web development, back office outsourcing, and more. The agency was launched in 2019.
Industries
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An IT services company partnered with Key Carrier Management Service(Key-CMS) for web development services. They also handled content creation to design needs. The team built the platform on PHP.
"They became our one-stop solution."
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25
- $5,000+
- 10 - 49 employees
- Lucknow, India
Ekant Infotech Solution is an answering service. Launched in 2016, the agency is in Lucknow, India. The small team offers voice services and custom software development.
Industries
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Ekant Infotech Solution provides sales services for a telecommunications company. They help with the lead generation process, from making the connections to filling out the paperwork.
"Ekant Infotech Solution has done an excellent job and has helped us generate leads."
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26
- Undisclosed
- 1,000 - 9,999 employees
- Pune, India
CFT Consulting is an RPO and sales training business founded in 2016 and located in Kalyan, India. They have a team of fewer than 250 individuals who offer IT staff augmentation, IT strategy consulting, and business consulting services. Their client base comprises small and midmarket businesses in the business services and IT industries.
Clients
- Codism
Industries
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CFT Consulting provides IT staffing services for a professional services company. They work on end client projects and provide support according to those requirements.
"They’re excellent; we’re happy with their support."
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27
- $1,000+
- 10 - 49 employees
- Gurugram, India
Growup Technologies is a remote employee service provider based in Gurgaon, India. The company, founded in 2018, has more than 200 employees who provide, among others, non-voice BPO and back office services, HR services, and other digital marketing services to enterprise-level companies.
Clients
- Vatika Group
- ClearMedi Hospitals
- Bonjour Socks
- Ferns N Petals
Industries
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Growup Technologies was responsible for providing web development for an international education company. They focused on creating a client-facing interface that's appealing and user-friendly.
"They are a dedicated team with expert opinions and implementation."
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28
- $5,000+
- 250 - 999 employees
- Bengaluru, India
Cimmons Integrated Services Private Limited is an answering service. The midsize Bengaluru, India-based agency was established in 2020. Their services include call center services, customer service outsourcing, and sales outsourcing.
Visit SiteClients
- BOSCH | ASSETZ PROPERTY GROUP | SLICE PAY | ELECROOM | RAJALAKSHMI EDUVERSE | ADYPU | NOVA BENEFITS | BETTERHALF | AULAS | RELICELL | WDI | HOYSALA CAABZ | BRAIN TREE GAMES | BOSCH HONDA | QWIKCILVER
Industries
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29
- Undisclosed
- 10 - 49 employees
- Pune, India
Strong Vision Data Processing is a professional data management firm based in Pune, India, and founded in 2016. Their team of 4 employees specializes in non-voice BPO, bookkeeping, and finance and account outsourcing.
Clients
- 82 CLASSIC
- University of Chicago
- Sportex Safety
- K-Ratio
Industries
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Strong Vision Data Processing was tasked with monthly statement reporting and providing accounting services to a financial services company. The client needed a quick turnaround for statements with no errors.
"They are very thorough and make sure they know all the details for any project they work on."
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30
- $5,000+
- 50 - 249 employees
- Ahmedabad, India
PeopleTree Knowledge Services is a growth acceleration company based in New York City, with an office in Ahmedabad, India. Founded in 2014, they have fewer than 10 employees that service mostly small and mid-market businesses. They provide non-voice BPO/back office services, voice services, content marketing, IT managed services, and cloud consulting services.
Industries
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PeopleTree Knowledge Services provides database development services for a technology solutions provider. They have optimized queries, stored procedures, and migrated certain databases to AWS.
"They showed transparency at all times."
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