Top 100 Call Center Services in India

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Top 100 Call Center Services in India

September 2022

Looking for a top voice service and call center company in India?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in India. 

List of the Best India Voice Services Providers

  • 31
    • Scheduling

      4.5
    • Quality

      4.8
    • Cost

      4.2
    • NPS

      4.5
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Kolkata, India

    VA Talks is a virtual assistance company based in Kolkata, India. Founded in 2015, VA Talks has a team of about 30 and provides non-voice BPO/back office services, voice/call center services, and transcription capabilities to a variety of companies across different industries.

    Clients

    • Bias Media
    • VonHayden Security
    • Natasha Brown
    • Avalon Risk Management

    Industries

    Notable Project

    VA Talks supplied virtual assistance services and customer service work to a retail company. Scope included data entry and customer relations help that saves the client money and allows them to avoid hiring more full-time staff. 

    "It is easy, quick, and self-sufficient." - Owner, Retail Company

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  • 32
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 250 - 999 employees
    • Noida, India

    Max BPO is a call center agency headquartered in Nanaimo, Canada, with offices in Noida, India, and Takoma Park, Md. Since 1997, their team of 52 has provided clients with voice services, non-voice BPO/back-office services, and finance & accounting outsourcing expertise. Their call center services focus on B2C telemarketing, answering services, and virtual receptionist services, among others.

    Clients

    • Digiperform
    • Bisnode Central Europe

    Notable Project

    MAX BPO provided outsourced call center services for a digital marketing agency's international clients. They handle inbound and outbound calls.

    "The project is progressing well and we are getting good results."

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  • 33
    • Scheduling

      3.5
    • Quality

      4.0
    • Cost

      4.0
    • NPS

      4.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Mumbai, India

    Based in Mumbai, India, Exactus is a legal process outsourcing services firm founded in 1995. The team of 34 specializes in non-voice BPO/back office services, voice service, and translation. They serve clients in the legal industry. 

    Industries

    Notable Project

    Exactus worked on legal process outsourcing for a financial services firm. The client was impressed with the team's work. 

    "They do a great job." — Finance Associate, Financial Services Organization

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  • 34
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • New Delhi, India

    Wishup is a virtual executive assistant provider based in New York, with offices in New Delhi, London, and Amsterdam. Founded in 2015, Wishup's team of about 30 employees specializes in non-voice BPO/back office services but provides a wide range of other capabilities such as SEO, social media marketing, and bookkeeping.

    Industries

    Notable Project

    Wishup created and managed digital content for a gaming website to boost their online presence. They additionally provide industry research to supplement their digital content. The client praises their willingness to learn more about their industry.

    "I'm very happy with their service as it stands, and I hope to both increase their workload and add an additional rep soon." — Founder, Gaming Website

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  • 35
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Datascribe LPO is a legal services and solutions provider based in Charlotte, NC with satellite offices in Whitby, Canada, and Bangalore, India. Founded in 2005, Datascribe and its sole proprietor provide non-voice BPO/back office services and voice/call center services to attorneys and law firms in the USA, Canada, and India.

    Industries

    Notable Project

    Datascribe assisted a healthcare provider with medical processing services. Their work resulted in a 10% decrease in employee workload and client savings of $600 per month. Having introduced more systems, Datascribe also provides the client more accuracy in medical billings.

    "They compare well to others" - Manager, Healthcare Provider

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  • 36
    • $1,000+
    • 10 - 49 employees
    • Coimbatore, India

    Stepping EDGE is a marketing firm founded in 2018 with fewer than 10 members. Based in Coimbatore, India, they are experts in social media marketing, mobile and app marketing, and PPC ads for small businesses in industries such as e-commerce, gaming, and arts.

    Clients

    • Blive

    Industries

    Notable Project

    Stepping EDGE provided mobile application and social advertisements.

    "Very easy to communicate."

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  • 37
    • $1,000+
    • 50 - 249 employees
    • New Delhi, India

    Intrust Global is a BPO services provider based founded in 2005 in New Delhi, India, with a secondary office in Bangalore, India. With a team of more than 50 employees, Intrust Global provides non-voice BPO/back office services and voice/call center services to a variety of different industries. 

    Industries

    Notable Project

    Intrust Global provided financial and IT services to an educational organization. Intrust took over the client's accounts, payroll, credit, record taking, IT, and client transactions, saving the client 100 hours and around $100,000 per month.

    "They are experts who are highly skilled in their fields." — Finance President, Education Organization

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  • 38
    • $5,000+
    • 2 - 9 employees
    • Chennai, India

    Contique Global is a business process outsourcing company located in Chennai, India. Founded in 2017, they employ seven staff who provide voice services, digital strategy, back-office services, and e-commerce solutions. They work with a range of companies primarily in business services, advertising, and e-commerce.

    Industries

    Notable Project

    Contique Global provided back-office support for an organic cosmetic retailer, handling customer queries and feedback. Engaging with third-party vendors, they also managed the company’s supply chain. Contique Global has handled the client’s customer support, navigating queries and feedback.

    “They provide creative and innovative solutions for customers. If they don’t know what to do, they’ll transfer the calls ASAP. That process has worked really well for us so far.” – Business Development Manager, Organic Cosmetic Retailer

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  • 39
    • $1,000+
    • 50 - 249 employees
    • Noida, India
    Digital Corn is an application management & support company based in Noida, India. The firm provides application management & support, mobile app development, search engine optimization, web design, and more and has a midsize team.The firm was established in 2007.

    Industries

    Notable Project

    Digital Corn developed a digital marketing strategy to help a steel barrel manufacturer attract more users and improve their search engine rankings. They established key techniques to reach the client's goals.

    "They were a fantastic partner in digital marketing."

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  • 40
    • $1,000+
    • 10 - 49 employees
    • New Delhi, India

    Established in 2018, Enuncia Global is a translation company. The company focuses on translation, transcription, broadcast video, voice services, and more and has a small team.

    Notable Project

    Enuncia Global was tasked to translate a content management company's content from Indian to Bolivian. They charged 1,000 words in length in four batches.

    "Everything was done as committed and the deliveries were error free."

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  • 41
    • $1,000+
    • 2 - 9 employees
    • Coimbatore, India

    Skyrand Technologies is a web and mobile app development company based in Coimbatore, India. The company, founded in 2018, has a team of around ten that provides, among others, custom software development, mobile app development, and social media marketing services to various companies and institutions.

    Clients

    • Banyan Pan Industries
    • Float Technologies
    • Manju Exports

    Notable Project

    Skyrand Technologies was hired by a Healthcare Agency to build UX/UI backend development for some workflows on its app to reduce the number of steps to complete tasks. Users now have access to information within two steps from five steps. Consolidation and delivery of content, as well as database management, were all done well.

    "The mobile application had improved user interaction with us by a significant number." - CEO, Healthcare Agency

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  • 42
    • $5,000+
    • 50 - 249 employees
    • Ahmedabad, India

    PeopleTree Knowledge Services is a growth acceleration company based in New York City, with an office in Ahmedabad, India. Founded in 2014, they have fewer than 10 employees that service mostly small and mid-market businesses. They provide non-voice BPO/back office services, voice services, content marketing, IT managed services, and cloud consulting services.

    Industries

    Notable Project

    PeopleTree Knowledge Services is integrating APIs for a recruitment agency. They integrated a host of other software and products that are critical to the client's customers.

    "Worked on agile methodology - which aligns ell with our internal project management process."

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  • 43
    • $1,000+
    • 2 - 9 employees
    • Jamshedpur, India

    Digital Jockey is a digital agency in Jamshedpur, India. Founded in 2018, they have about 5 employees that serve small-business and midmarket clients in the advertising, manufacturing, and education sectors. Services include social media marketing, PPC, and voice services.

    Clients

    • Citrusberry
    • CDMC
    • USA Real Estate
    • E-commerce MDT USA

    Industries

    Notable Project

    Digital Jockey provided voice services and digital strategy efforts for a SaaS company. Their team helped form the partner's sales pitch utilizing specific keywords as well as cold-called potential customers. Their efforts earned numerous leads for the partner.

    "They were very good with deadlines and did everything they promised." –Co-Founder & CEO, SaaS Platform

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  • 44
    • Undisclosed
    • 50 - 249 employees
    • Noida, India
    Volans Infomatics Pvt. Ltd. Is a call center located in Noida, India and Clearwater, Florida. Established in 2019, the midsize team focuses on call center services, back office outsourcing, finance & accounting outsourcing (FAO), and customer service outsourcing.

    Industries

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  • 45
    • Undisclosed
    • 50 - 249 employees
    • Noida, India

    Acelerar Technologies is a KPO firm based in Noida, India. Founded in 2010, Acelerar's team of 270+ employees provides non-voice BPO/back office services and voice/call center services to clients around the world.

    Clients

    • RCI
    • PROLIME

    Notable Project

    Acelerar Technologies worked with an IT company to assist with payment processing and facilitate the sales process for customers. The client reports that Acelerar is well organized with competitive prices and an emphasis on communication. Acelerar saves the client up to 12% of what it would spend with other companies.

    "[Acelerar gives us] savings in plans and services, excellent communication at all times, and well-protected data." - Senior Adminstration Manager, IT Company

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  • 46
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 2 - 9 employees
    • Faridabad, India

    INNOSOLS  is a custom software development firm based in Faridabad, India. Founded in 2011, their team of 8  serves clients in the marketing and advertising sectors. Services include web development and business consulting.

    Notable Project

    INNOSOLS developed an ERP solution that allowed the internal marketing team to better manage their resources. They delivered an initial prototype before creating the final build in three-week sprints. 

    “They did their job well. They were very responsive and highly skilled.”

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  • 47
    • $1,000+
    • 10 - 49 employees
    • Ahmedabad, India

    Atheva Services is an HR company based in Ahmedabad, India with more than 10 employees. Founded in 2020, they specialize in back-office services, HR services, and voice services for small and mid-market firms in the fields of health care and IT.

    Industries

    Notable Project

    Atheva Talent Solutions provides human resources services for a medical recruitment firm. Their work included uploading jobs to the CRM, mailing, and candidate outreach. They also do administrative tasks. 

    “They truly work to understand the way we work as a company and what we want.”

     

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  • 48
    • $100,000+
    • 1,000 - 9,999 employees
    • Mumbai, India

    Firstsource Solutions is a large call center company headquartered in London , United Kingdom; Louisville, Kentucky; Mumbai, India and Muntinlupa City, Philippines. The team offers voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), and business consulting.

    Industries

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  • 49
    • $50,000+
    • 1,000 - 9,999 employees
    • Mangalore, India

    GlowTouch Technologies is a development agency that was founded in 2002. They're headquartered in Louisville, Ky. with an additional location in India. Their 400+ person team works with a variety of mid-market and enterprise clients and focuses on web development, mobile app development, cloud consulting and SI, web design, custom software development, UX/UI design, and back-office services.

    Notable Project

    GlowTouch has provided full-service customer support for a growing business over the course of a 15+ year engagement. Specific services have included live chat support and hosting. Notably, GlowTouch implemented upsell and cross-sell techniques that have yielded a 177% ROI month-over-month.

     

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  • 50
    • $1,000+
    • 10,000+ employees
    • Bengaluru, India

    Infosys is a BPO subsidiary of Infosys Ltd. With over 10,000 employees, they were established in 2002 in Bengaluru, India. They offer voice services, non-voice BPO/back office services, and HR consulting to clients in the financial, healthcare, and telecommunication industries.

    Clients

    • Cisco
    • Broadspectrum
    • Edelweiss Group
    • TP Vision

    Industries

    Notable Project

    Infosys BPO used robotic process automation (RPA) to drive higher transaction volumes and improve turnaround time for a multinational mining corporation. They integrated the client’s relevant functions onto a single platform, then automated transactional processes. The client saw significant transformations as a result, including a 36% improvement in efficiency and an overall reduction of cycle time.

     

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  • 51
    • $1,000+
    • 1,000 - 9,999 employees
    • Gandhinagar, India

    Etech is a large call center company. Launched in 1997, the company is in St. James, Jamaica; Nacogdoches, Texas; Lufkin, Texas and Dallas, Texas. Their services include voice services and non-voice bpo/back office services.

    Industries

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  • 52
    • $1,000+
    • 50 - 249 employees
    • Hyderabad, India

    Grow Your Staff is a Hyderabad, India-based business consulting company. Launched in 2017, the midsize team focuses on business consulting, non-voice bpo/back office services, and voice services.

    Industries

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  • 53
    • $1,000+
    • 1,000 - 9,999 employees
    • Hyderabad, India

    Answering service Knoah is based in Henderson, Nevada; Tegucigalpa, Honduras and Hyderabad, India. They specialize in voice services and were established in 2001.

    Industries

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  • 54
    • Undisclosed
    • 10 - 49 employees
    • Noida, India
    Vertage is a call center. They are based in Noida, India and have a small team that specializes in call center services. The agency was launched in 2014.
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  • 55
    • $10,000+
    • 50 - 249 employees
    • Hyderabad, India

    Ozonetel Communications is a call center service. They are in Milpitas, California and have a midsize team. Their services include voice services, CRM consulting and SI, unified communications consulting & SI, and other IT consulting and SI.

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  • 56
    • $1,000+
    • 10,000+ employees
    • Thane, India
    Business consulting company EOSGlobe is based in Thane, India and Lewes, Delaware. The large company was founded in 2003. Their team focuses on business consulting, call center services, robotics process automation, and back office outsourcing.

    Industries

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  • 57
    • $1,000+
    • 1,000 - 9,999 employees
    • Noida, India

    Pacific Global is an answering service company founded in 2001. In Wilmington, Delaware; Noida, India; Noida, India and Vadavalli, India, their large team focuses on voice services, non-voice bpo/back office services, and transcription.

    Industries

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  • 58
    • $1,000+
    • 50 - 249 employees
    • Mumbai, India

    Excel Infoways, Ltd. Is a midsize Mumbai, India-based non-voice bpo/back office services and phone answering service. The team provides non-voice bpo/back office services and voice services.

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  • 59
    • $10,000+
    • 1,000 - 9,999 employees
    • Kakkanad, India
    Aabasoft, a telephone answering service, is based in Kakkanad, India. They focus on call center services, web design, ux/ui design, IT managed services, and more and were established in 2002.

    Industries

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  • 60
    • Undisclosed
    • 50 - 249 employees
    • Kothaguda, India

    Founded in 2020, FunnL is a. Their midsize team is located in Kothaguda, India. Their services include.

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