Info-X

Info-X has successfully partnered with Atlantic Pacific Lines, a technology-driven supply chain and transportation solutions company, to optimize visibility and streamline workflow automation across their operations. The challenge lay in improving shipment tracking, data accuracy, customer communication, and infrastructure scalability. Info-X tackled this by integrating multiple data sources into a single platform for consistent real-time data flow and deploying a visibility solution that provided milestone tracking, exception alerts, and shipment status updates. The corporation also automated key operational workflows and developed custom reporting tools for enhanced KPI tracking and decision-making. The quality and value of Info-X's service solidified an engagement that began in 1996 and is still ongoing.

Also, Info-X secured an engagement with NVO Container Line Inc, providing back office support and workflow coverage for the import-export firm. The partnership’s objectives included building trust and support with a budget-conscious and value-based approach. The Info-X team, consisting of 6-10 members, delivered upon these objectives by constructing a tailored operational platform with continual system maintenance and development. The team further facilitated 24/7 customer platform access, operational and financial back-office support, and advanced EDI connections, significantly enhancing their client’s performance.

Lastly, the feedback from both these projects has been overwhelmingly positive. Clients appreciate the comprehensive solutions provided by Info-X, from visibility optimization and data integration for Atlantic Pacific Lines to back-office support and workflow coverage for NVO Container Line Inc. The cost-effective, value-based service, paired with a client-centric approach underlined by trust, makes Info-X a preferred partner in its field. The company's consistent involvement and commitment to improvement in both engagements demonstrate its dedication to ensuring client success.