Looking for a top inbound call center in India?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in India. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.

List of the Best India Inbound Call Center Companies

  • 31
    $1,000+
    10 - 49 Employees
    Kolkata India

    Xplore-Tech is a BPO company founded in 2004 in Kolkata, India. Xplore-Tech looks to provide voice/call center services, non-voice BPO/back office services, and transcription capabilities to clients in Canada, the U.S., the Philippines, and India. The firm operates with a team of fewer than 10 employees. 

    Industries
    Notable Project

    Xplore-Tech was hired by an IT company to field its 500,000 inbound calls per day. The partnership began in 1995 and continues to this day. 

    "They have great service and speedy resources." — IT Manager, Technology Company

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  • 32
    $1,000+
    10 - 49 Employees
    New Delhi India

    Wishup is a virtual executive assistant provider based in New York, with offices in New Delhi, London, and Amsterdam. Founded in 2015, Wishup's team of about 30 employees specializes in non-voice BPO/back office services but provides a wide range of other capabilities such as SEO, social media marketing, and bookkeeping.

    Industries
    Notable Project

    Wishup created and managed digital content for a gaming website to boost their online presence. They additionally provide industry research to supplement their digital content. The client praises their willingness to learn more about their industry.

    "I'm very happy with their service as it stands, and I hope to both increase their workload and add an additional rep soon." — Founder, Gaming Website

  • 33
    $1,000+
    50 - 249 Employees
    Mumbai India

    Based in Mumbai, India, Exactus is a legal process outsourcing services firm founded in 1995. The team of 34 specializes in non-voice BPO/back office services, voice service, and translation. They serve clients in the legal industry. 

    Industries
    Notable Project

    Exactus worked on legal process outsourcing for a financial services firm. The client was impressed with the team's work. 

    "They do a great job." — Finance Associate, Financial Services Organization

  • 34
    $10,000+
    10 - 49 Employees
    Hyderabad India

    Covent Informatics is a software agency founded in 2015 with fewer than 50 experts. Based in Hyderabad, India, they offer web design, UX/UI design, and custom software development services for small businesses in the fields of advertising, arts, and business services.

    Clients
    Shanmugha Fibres and Coirs
    Shanmugha Organics
    Industries
    Notable Project

    Covent Informatics developed an inventory management system for a coconut coir factory. The system was meant to help supervise inventory, sales, and warehouse operations. The system now helps reduce paperwork for the factory.

    “Cost effective : 40% less than the other competitive products.” - Managing Director, Coconut Coir Factory

  • 35
    $1,000+
    50 - 249 Employees
    New Delhi India

    Intrust Global is a BPO services provider based founded in 2005 in New Delhi, India, with a secondary office in Bangalore, India. With a team of more than 50 employees, Intrust Global provides non-voice BPO/back office services and voice/call center services to a variety of different industries. 

    Industries
    Notable Project

    Intrust Global provided financial and IT services to an educational organization. Intrust took over the client's accounts, payroll, credit, record taking, IT, and client transactions, saving the client 100 hours and around $100,000 per month.

    "They are experts who are highly skilled in their fields." — Finance President, Education Organization

  • 36
    $5,000+
    10 - 49 Employees
    Lucknow India

    Ekant Infotech Solution is an answering service. Launched in 2016, the agency is in Lucknow, India. The small team offers voice services and custom software development.

    Industries
    Notable Project

    Ekant Infotech Solution provides sales services for a telecommunications company. They help them with the lead generation process, from making the connections to filling out the paperwork.

    "Ekant Infotech Solution has done everything great — they don’t need to change anything."

  • 37
    $1,000+
    10 - 49 Employees
    Ahmedabad India

    Atheva Services is an HR company based in Ahmedabad, India with more than 10 employees. Founded in 2020, they specialize in back-office services, HR services, and voice services for small and mid-market firms in the fields of health care and IT.

    Industries
    Notable Project

    Atheva Services provided outsourcing assistance for a medical recruitment firm. The firm was looking to outsource work for their operations. Atheva Services has helped drastically reduce the firm’s lead times.

    “They’re loyal and hardworking. Go out and visit the team.” - Commercial & Operations Director, Medical Recruitment Firm

  • 38
    $1,000+
    10,000+ Employees
    Bengaluru India

    Infosys is a BPO subsidiary of Infosys Ltd. With over 10,000 employees, they were established in 2002 in Bengaluru, India. They offer voice services, non-voice BPO/back office services, and HR consulting to clients in the financial, healthcare, and telecommunication industries.

    Clients
    Cisco
    Broadspectrum
    Edelweiss Group
    TP Vision
    Industries
    Notable Project

    Infosys BPO used robotic process automation (RPA) to drive higher transaction volumes and improve turnaround time for a multinational mining corporation. They integrated the client’s relevant functions onto a single platform, then automated transactional processes. The client saw significant transformations as a result, including a 36% improvement in efficiency and an overall reduction of cycle time.

     

  • 39
    $100,000+
    1,000 - 9,999 Employees
    Mumbai India
    Firstsource Solutions is a large call center company headquartered in London , United Kingdom; Louisville, Kentucky; Mumbai, India and Muntinlupa City, Philippines. The team offers voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), and business consulting.
    Industries
  • 40
    $1,000+
    250 - 999 Employees
    Bhopal India
    XtraNet Tech is a call center service. They are based in Bhopal, India; Bhopal, India and Navi Mumbai, India and have a midsize team that provides voice services, HR services, and non-voice bpo/back office services. The agency was founded in 2002.
    Industries
  • 41
    $1,000+
    50 - 249 Employees
    Noida India
    Based in Noida, India and Bengaluru, India, GA Technocare is a non-voice bpo/back office services company. The midsize team provides non-voice bpo/back office services, HR services, and voice services and was launched in 2011.
    Industries
  • 43
    $1,000+
    1,000 - 9,999 Employees
    Noida India
    Pacific Global is an answering service company founded in 2001. In Wilmington, Delaware; Noida, India; Noida, India and Vadavalli, India, their large team focuses on voice services, non-voice bpo/back office services, and transcription.
    Industries
  • 44
    $1,000+
    250 - 999 Employees
    Noida India

    Noida Exim Private Limited is a call center outsourcing services provider based in Noida, India. The company, founded in 2009, has more than 250 employees and provides voice services and non-voice BPO/back office services to companies in various industries.

    Clients
    AISIN
    Bangon Udan Enterprise Pvt. Ltd.
    Blueair
    Forever New
    Industries
    Notable Project

    A business solutions company hired Noida Exim Private Limited to provide call center services to resolve customer queries quickly. The tech support team that Noida Exim Private Limited provided performed up to the expectations of the company.

    "They offer the good and reliable support team." - Project Manager, Business Solutions Company

  • 45
    $1,000+
    250 - 999 Employees
    P N Palayam India
    Non-voice bpo/back office services company Velan was established in 2007. Their midsize team is headquartered in P N Palayam, India and Uppilipalayam, India and focuses on non-voice bpo/back office services and voice services.
    Industries
  • 46
    $1,000+
    50 - 249 Employees
    Kochi India
    Non-voice bpo/back office services company Data Entry India BPO is headquartered in Kochi, India and Schaumburg, Illinois. The midsize team offers non-voice bpo/back office services, voice services, and transcription and was founded in 2013.
    Industries
  • 47
    $1,000+
    50 - 249 Employees
    Coimbatore India
    Seyyone is a non-voice bpo/back office services company. The midsize Coimbatore, India-based agency was founded in 1999. Their services include non-voice bpo/back office services, voice services, and transcription.
    Industries
  • 48
    $1,000+
    50 - 249 Employees
    Bengaluru India
    VMG BPO, a non-voice bpo/back office services company, is headquartered in Bengaluru, India and San Francisco, California. The midsize firm was established in 2005. Their team provides non-voice bpo/back office services and voice services.
    Industries
  • 50
    $1,000+
    250 - 999 Employees
    Pune India
    Rely Services Inc is a midsize non-voice bpo/back office services company. Headquartered in Schaumburg, Illinois; Miami, Florida; Kennesaw, Georgia and Cincinnati, Ohio, the company was founded in 1997. Their team specializes in non-voice bpo/back office services, HR services, voice services, digital strategy, and more.
    Industries
  • 51
    $1,000+
    50 - 249 Employees
    Kolkata India
    Midsize call center company Skylink Dealtrade, is in Kolkata, India. The team provides voice services, HR services, and non-voice bpo/back office services.
    Industries
  • 52
    $1,000+
    1,000 - 9,999 Employees
    Bengaluru India
    AthenaHealth is a non-voice bpo/back office services company. They are in Watertown, Massachusetts; San Francisco, California; Princeton, New Jersey and Belfast, Maine and have a large team that focuses on non-voice bpo/back office services and voice services. The agency was founded in 1997.
    Industries
  • 53
    $1,000+
    1,000 - 9,999 Employees
    Mumbai India

    Integreon is a legal services company founded in 1998. Their headquarters is in New York, with multiple offices worldwide in Mumbai, India, Beijing, China, Johannesburg, South Africa, Makati, Philippines and London. Their team of over 1,000 employees offers non-voice BPO/back office services, voice services, and transcription. They primarily work with clients in the financial, business, and legal industries.

    Clients
    Microsoft
    Cognizant Technology Solutions
    Industries
    Notable Project

    Integreon helped a global financial services firm to comply with new regulatory requirements. They led the adoption and implementation of new data visualization tools. This reduced the time and resources spent on the client.

  • 54
    $1,000+
    50 - 249 Employees
    Gorakhpur India

    Zrima Edutech Pvt Ltd is a technology-based business solutions company based in Gorakhpur, India, with an office in Kushinagar, India. The company, founded in 2018, has more than 250 employees and provides, among others, social media marketing, voice, and non-voice BPO/back office services to small and midmarket companies and institutions in the financial services, manufacturing, health care & medical, real estate, and retail industries.

    Clients
    Ziva Industries
    Zosyc Technologies
    Industries
    Notable Project

    A higher education institution hired Zrima Edutech to provide data entry and inbound call center services. Through the engagement, the institution saw a significant increase in its digital presence and lead conversion, which translated into growth.

    "Each team member had a strong work ethic, delivering to a high standard of work each day." - Marketing Manager, Higher Education Institution  

  • 55
    $10,000+
    50 - 249 Employees
    Pune India

    Telephone answering service Tru Performance is in Huntington, New York and Pune, India. They provide voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), and accounting and were launched in 2021.

    Industries
    Notable Project

    Tru Performance provides accounting services for a software company. They are overseeing the client's accounting processes and bookkeeping.

    "They consistently produced what we wanted and built up our confidence in them even more so than it already had before."

  • 56
    $1,000+
    50 - 249 Employees
    Thenhipalam India
    IPIX BPO, a human resources agency, was launched in 2008. They are located in Thenhipalam, India; Kochi, India; Bengaluru, India and Dubai, United Arab Emirates and have a midsize team. IPIX BPO specializes in HR services, non-voice bpo/back office services, voice services, and transcription.
    Industries
  • 57
    $5,000+
    50 - 249 Employees
    New Delhi India
    Medphine is a New Delhi, India-based answering service company. The company provides voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), business consulting, and more and is midsize.The company was launched in 2013.
    Industries
  • 58
    $1,000+
    2 - 9 Employees
    Chennai India
    Tekplant Infotech, a small non-voice bpo/back office services company, is headquartered in Hamilton Township, New Jersey and Chennai, India. The team focuses on non-voice bpo/back office services, voice services, and transcription.
    Industries
  • 59
    $50,000+
    1,000 - 9,999 Employees
    Mangalore India

    GlowTouch Technologies is a development agency that was founded in 2002. They're headquartered in Louisville, Ky. with an additional location in India. Their 400+ person team works with a variety of mid-market and enterprise clients and focuses on web development, mobile app development, cloud consulting and SI, web design, custom software development, UX/UI design, and back-office services.

    Clients
    SiteLock
    BaseKit
    Stonewood
    KIPDA
    Notable Project

    GlowTouch has provided full-service customer support for a growing business over the course of a 15+ year engagement. Specific services have included live chat support and hosting. Notably, GlowTouch implemented upsell and cross-sell techniques that have yielded a 177% ROI month-over-month.

     

  • 60
    $1,000+
    1,000 - 9,999 Employees
    Gandhinagar India
    Etech is a large call center company. Launched in 1997, the company is in St. James, Jamaica; Nacogdoches, Texas; Lufkin, Texas and Dallas, Texas. Their services include voice services and non-voice bpo/back office services.
    Industries
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT