Top 100 Business Processes Outsourcing (BPO) Companies in India

A marketing firm wanted to handle more inbound phone calls. It hired Invensis to answer phone calls, process orders, and provide customer service. Invensis helped the firm's efficiency improve by 37%. The firm appreciated Invensis' customer service and time management, among other qualities.

"They [Invensis] have turned our company around and helped make it the best it can be!" – HR Manager, Marketing Firm

To acquire more leads, a consulting firm hired VSynergize for their sales outsourcing and call center services. The team reached out to potential customers, handled customer inquiries, and provided support.

"We were impressed with their dedication to understanding our business inside and out."

A digital marketing and IT company hired Go4Customer to handle their inbound calls from potential and existing customers. Go4Customer also created call analytics and tracking tools to assess call performance.

"The most impressive and unique aspect of Go4Customer is their unwavering commitment to customer satisfaction."

MattsenKumar LLC provides call center services to a financial firm. They respond to the phone calls, emails, and social media chats of customers. Overall, they answer complaints, requests, and queries.

"They’re ready to help me any time of the day."

Unee Solutions provides voice lead generation for a luxury bed and breakfast in Colorado. The client wanted to stand out from crowded search results that prioritize large brands and partnered with Unee for a more distinct lead generation strategy. Unee's voice support agents provide outbound calls and booking over the phone. The team has considerably outperformed the client's original in-house efforts.

"I was paying a couple of people roughly $1,500 per month to do it previously and they were only spending maybe 10 hours in total a week to produce 2 to 4 leads. Now I pay roughly $2,000 for unknown hours with 15 to 20 leads. Invaluable!" — Owner, Colorado Bed and Breakfast

Flatworld Solutions developed a website for a tax and business consulting company.

"They were extremely detailed in their work and a pleasure to work with."

Fusion Business Solutions (P) Limited provides back-office support to an insurance agency. Their work includes downloading transactions, renewing insurance policies, updating customer files, and filing claims.

"They're highly motivated to create value for our business."

A software company hired TransForm Solutions for contact selection support. They’re tasked with selecting 100 contacts daily from the selected companies to support business partners. 

"The team's consistency is impressive."

Call2Customers provides B2B telemarketing services and serve as an outsourced call center for a freight forwarding company. They do all staffing and handle various tasks.

“Call2Customers handles a lot of work, and they are very cooperative.”

Octopus Tech Solutions provides inbound and outbound call center services in an outsourced capacity. They are supporting the e-commerce brand on an ongoing basis. 

“Octopus Tech Solutions is a small, skilled, agile team that always fulfills their commitments. ”

TechSpeed Inc was hired by a semiconductor equipment retailer to help them expand their client base. After understanding the client's objectives, the team executed a smooth process to gather the data needed.

"I feel they went above and beyond expectations."

SunTec India was hired by a publishing company to convert a PDF book manuscript into a digital e-book version.

"Their customer service was great."

4D Global was hired by a revenue cycle management (RCM) company to provide data entry, tracking, and accounts receivable services. They are responsible for report generation and accounts receivable follow-up.

"The relationship has been a very positive one."

Trupp Global provides data abstraction services for a software technology company, supporting the work of other data-providing agencies, manually abstracting 40 to 50 data points.

“We give them work, they jump on it and do it in a timely manner.”

SalesAladin was hired by a SaaS company to generate demo appointments for their products. They've helped define target audiences, write email and LinkedIn templates, and build targeted contact lists.

"We like their targeted approach and quick demo meetings with our target audience."

Leadle Consulting provided lead generation services to an employee engagement firm. They developed lead generation campaigns, created content, set up appointments, and updated the campaigns as needed.

"They created robust systems to ensure work output was documented."

Technosys IT Management Pvt. Ltd. offered customer support, including a chat service. This involved connecting customers with doctors, explaining health concepts, and booking appointments.

"I was impressed by their problem-solving techniques, helpful nature, customer services, and effectiveness."

Datainox - Online Data Entry Services adds and modifies product listings on an e-commerce website. 

"Working with them is a great experience."

QUESTIONABLE

"They provide great quality."

Intellect Outsource is developing a Magento 2 e-commerce site for a furniture manufacturing company. They've installed several extensions and managed the client's product and order data.

"The team always gets back to us quickly, and most projects are resolved within a short timeframe."

Uniquesdata provided BPO services to a data collection company to help them with their global data collection efforts during high-demand periods. When the demand was low, the resources focused on new projects.

"They really care and work hard."

Growup Technologies was responsible for providing web development for an international education company. They focused on creating a client-facing interface that's appealing and user-friendly. 

"They are a dedicated team with expert opinions and implementation."

Riot Enterprise provides call center services for an indoor air quality solution company. They respond to incoming emails and chats on App Store, Google Play, and social media accounts for 44 hours in 6 days. 

"I like their theoretical and technical knowledge of the product."

Meru Accounting provides accounting services to a technology services provider. They're responsible for bookkeeping, taxation, and preparation of annual tax returns.

"They deliver on time and are quite responsive."

Tasks Expert- A Virtual Assistant Company provides accounting, bookkeeping, and tax services for a bookkeeping company. They give weekly reports on the client's profit margin, income statement, and cash flow.

"I was blown away by their financial expertise."

Task Virtual wrote sales descriptions for online courses and developed promotional strategies to convert prospects into clients.

"They persevered until the work was completed." 

MindSpace Outsourcing Services Pvt. Ltd. was hired to optimize the client's internal processes and enhance efficiencies in their processes, such as data entry, data management, and documentation.

"We had a very good overall experience with MindSpace Outsourcing."

A branding company hired TravelsBpo to provide BPO services. This involves inbound and outbound calls to get clients, provide travel and site management, along with travel bookings, among other efforts.

"Everything is good with them."

A telecommunications company has tapped Vindaloo Softtech Pvt. Ltd. to develop a PBX system that provides business-related features. They have also built an SMS inbox to send and receive SMS from the portal. 

"Overall, I haven't had any major issues."

A real estate company hired eDataIndia to expand and maintain their database.

"I'm highly impressed with their work!"