RCC BPO

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Telephone answering service RCC BPO was launched in 2005. The agency specializes in Call Center Services, Customer Service Outsourcing, and Finance & Accounting Outsourcing (FAO) and has a large team. The agency is headquartered in Belize City, Belize and Norcross, Georgia.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

$200K-$999K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.5
1 Review

RCC BPO undertook a project with CMO Needs, a marketing and design company, to provide call center and customer support services for its BFSI clients. The project, which started in January 2025 and is still ongoing, involves managing customer inquiries and onboarding processes. RCC BPO was chosen for this project due to their high ratings, budget-friendly pricing, cultural fit, good value for cost, and strong network in LATAM. CMO Needs invested approximately $1.5 million in this project and works with a team of 127 from RCC BPO. The project resulted in a strong support team with bilingual capabilities and AI-based QA, which significantly reduced costs for CMO Needs' clients.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

4.5