Top 100 Business Processes Outsourcing (BPO) Companies

Founded in 1999, Alorica is a large non-voice bpo/back office services and call center. Their services include non-voice bpo/back office services and voice services. The firm is headquartered in Irvine, California.

NexRep is an answering service. The midsize Portland, Maine-based company was established in 2009. Their services include voice services.

Rust Omni, a non-voice bpo/back office services company, was launched in 1970. They are headquartered in Los Angeles, California and have a midsize team. Their services include non-voice bpo/back office services, voice services, and web design.

SYKES is a digital marketing, customer service and technical support provider founded in 1977. Based in Tampa, Fla., with an office in Chicago, they have a team of over 15,000 employees. They specialize in voice services, non-voice BPO/back office services, and social media marketing. 

HighPower is a phone answering service. Established in 2015, the company is headquartered in Los Angeles, California. The midsize team provides voice services and non-voice bpo/back office services.

Telephone answering service CallCentersNow was founded in 2015. The midsize team provides voice services. The firm is in Los Angeles, California.

Sitel is a large Miami, Florida-based non-voice bpo/back office services and call center company. Founded in 1985, the team specializes in non-voice bpo/back office services and voice services.

Headquartered in Detroit, Michigan, Rock Connections is a midsize non-voice bpo/back office services and answering service. They specialize in non-voice bpo/back office services and voice services and were founded in 2012.

Customer Elation, a call center service, was founded in 1993. The firm focuses on voice services and has a midsize team. The firm is headquartered in Bloomington, Minnesota; Sioux Falls, South Dakota and St. Cloud, Minnesota.

PerformTel is an answering service company. They are located in Hopkins, Minnesota and have a midsize team that provides voice services and non-voice bpo/back office services. The firm was established in 2009.

Telephone answering service Skybridge Americas was founded in 1953. Their midsize team is in Rockford, Minnesota and Winnipeg, Canada. Skybridge Americas focuses on voice services and non-voice bpo/back office services.

Call center company Direct Interactions was established in 2005. Their midsize team is headquartered in Seattle, Washington and provides voice services.

In London, United Kingdom; Napoli, Italy and Tirana, Albania, FIBER Group is a telephone answering service. The company offers voice services, HR services, non-voice bpo/back office services, custom software development, and more and is midsize.The company was established in 2011.

Five Star Call Centers is a call center service launched in 1986. The midsize team offers voice services, non-voice bpo/back office services, and HR services. The company is located in Sioux Falls, South Dakota; Fargo, North Dakota and Wichita, Kansas.

OKIN BPS is a non-voice bpo/back office services company. They are headquartered in Ostrava, Czech Republic and have a midsize team. Their services include non-voice bpo/back office services.

Blue Point Telecom is a Bucharest, -based call center service. The midsize company was established in 2007. Their team provides voice services, non-voice bpo/back office services, and IT managed services.

Euroanswer is a non-voice bpo/back office services company located in București, Romania. The midsize team focuses on non-voice bpo/back office services, voice services, and IT managed services. The agency was established in 2004.

Competence Call Center is a global supplier of voice support and phone services headquartered in Bucharest, Romania, with another Romanian location in Brasov. The company was founded in 1998 and has grown to 651 employees who provide clients with voice/call center services, non-voice BPO/back office services, and social media marketing 

Located in Beograd, Serbia, TMF Group is a large non-voice bpo/back office services company. They focus on non-voice bpo/back office services and were launched in 1988.

Answering service company Sixty K Ltd is based in Sofia, Bulgaria and Plovdiv, Bulgaria. Launched in 2008, the large team offers voice services and non-voice bpo/back office services.

Altea 365 is a large non-voice bpo/back office services company headquartered in Lainate, Italy. Launched in 1993, the team focuses on non-voice bpo/back office services, advertising, and social media marketing.

Webhelp, a call center company, is located in Rīga, Latvia. The small firm was founded in 2000. Their team offers voice services and non-voice bpo/back office services.