Acepeak

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Acepeak is an answering service located in Singapore, Singapore. The midsize agency was established in 2011. Their team provides Call Center Services, Customer Service Outsourcing, Social Media Marketing, and Content Marketing.

Client Insights

Industry Expertise

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Client Size Distribution

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Common Project Size

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Clients

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Highlights from Recent Projects

Overall Rating

5.0
1 Review

Acepeak undertook a project for a telecommunications company aiming to enhance call connectivity, minimize communication costs, and streamline customer interactions. The company's digital marketing executive explained that Acepeak integrated a customer engagement platform, established workflow automation, and offered continuous technical support. They set up automated lead routing, configured email and SMS campaigns, and integrated the platform with the company's CRM for improved tracking. The collaboration, which took place from September to December 2024, was initiated after the telecommunications company found Acepeak through an online search and decided to engage with them due to their affordable pricing.

Timeliness

5.0

Service Excellence

4.5

Value

4.5

Would Recommend

5.0