Cogneesol

Cogneesol was hired by Click Insurance, an independent agency, to provide back-office support. The agency wanted to streamline its workflow and outsource time-consuming tasks, so they could focus on refining their business processes. Cogneesol's main tasks involved managing customer documents, overseeing policy renewals, issuing insurance documents, and updating policy premiums. The project was successful, with Cogneesol's support enabling the agency to become more efficient and focus on creating new business processes. The agency found Cogneesol's services helpful, which was reflected in the positive feedback they received.

In another project, Cogneesol was hired by a Child & Adult Care Food Program consulting company to provide BPO data processing services. The company was receiving thousands of records each month that needed to be reviewed, analyzed, and updated in their internal system. Cogneesol was selected for their professional and cost-effective services. The project involved processing client documents within tight deadlines, especially during peak processing periods. Cogneesol assigned a team manager and sufficient resources to meet the company's specific project needs. The company was satisfied with the reliable and accurate data processing services provided by Cogneesol, which enabled them to expand their client base and free up their internal staff for other tasks.