ROORA ML PRIVATE LIMITED

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ROORA ML PRIVATE LIMITED is a back office outsourcing company. They are headquartered in Bengaluru, India and have a midsize team. Their services include back office outsourcing, customer service outsourcing, and other IT consulting and SI.

Client Insights

Industry Expertise

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Client Size Distribution

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Common Project Size

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Clients

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Highlights from Recent Projects

Overall Rating

5.0
1 Review

ROORA ML PRIVATE LIMITED was engaged by Marine Logistics Services Est, a premier logistics provider located in Jeddah, Saudi Arabia. The company sought the expertise of ROORA ML for professional outsourcing services. The team from ROORA ML, consisting of 6 to 10 employees, was tasked with handling a variety of responsibilities. These included data entry and documentation management, customer support and communication, freight tracking and reporting, invoice processing and billing support, and performance analytics. They processed and digitized shipping documents, handled customer queries, monitored cargo status, verified freight invoices, and prepared operational performance dashboards among other tasks. The decision to hire ROORA ML was based on their high ratings, budget-friendly pricing, and a referral.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0