Top 80 Utilities Answering Services

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Top 80 Utilities Answering Services

The Best of December 2024

Looking for a top utilities answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

List of the Best Utilities Answering Services Companies

  • 1
    (22 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 250 - 999 employees
    • San Pablo City, Philippines

    Call center company Big Outsource is in San Pablo City, Philippines. The midsize firm was founded in 2014. Their services include voice services and non-voice bpo/back office services.

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    Industries

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  • 2
    (10 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Jackson, MI

    AMBS Call Center provides voice services from its Jackson, Mich. headquarters and additional locations in Grand Rapids, Mich. and Tampa, Fla. Founded in 1932, they have about 27 employees that serve a variety of clients in a range of sectors. 

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    Clients

    • Cadillac
    • Michigan State University
    • Caterpillar
    • Macallister

    Industries

  • 3
    (10 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • București, Romania
    Valoris Center, a call center, is headquartered in București, Romania and Beograd, Serbia. The midsize company was founded in 2006. Their team focuses on Call Center Services, CRM consulting and SI, Back Office Outsourcing, and Customer Service Outsourcing.
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    Industries

  • 4
    (18 Reviews) 4.4
    • Timeliness

      3.6
    • Service Excellence

      4.4
    • Value

      3.6
    • Would Recommend

      4.5
    • Undisclosed
    • 1,000 - 9,999 employees
    • Edinburgh, Scotland

    AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries. 

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    Clients

    • GPS Technologies

    Industries

  • 5
    (5 Reviews) 4.7
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 250 - 999 employees
    • Petaling Jaya, Malaysia

    Launched in 2020, SummitNext Technologies Sdn. Bhd. Is a answering service. Their small team is headquartered in Petaling Jaya, Malaysia and specializes in call center services, customer service outsourcing, back office outsourcing, and sales outsourcing.

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    Industries

  • 6
    (4 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.6
    • Value

      5.0
    • Would Recommend

      4.6
    • $1,000+
    • 1,000 - 9,999 employees
    • London, England

    Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.

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    Clients

    • Just Park

    Industries

  • 7
    (10 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.7
    • Would Recommend

      4.9
    • Undisclosed
    • 10 - 49 employees
    • Lake Hallie, WI

    Gold Cross Answering Service is a live answering service company located in Chippewa Falls, Wis. They were founded in 1980. With about 9 employees, they provide voice services and non-voice back-office services to clients primarily in the real estate, healthcare, and medial industries.

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    Clients

    • GW Pumps & Purification

    Industries

  • 8
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Columbus, GA

    Voice Link of Columbus, Inc. Is a phone answering service. The small Columbus, Georgia-based firm was established in 1989. Their services include voice services.

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    Industries

  • 9
    (12 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      4.9
    • Value

      4.1
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Butler, NJ

    Anserve Inc. is a phone answering services provider based in Butler, N.J. The company, founded in 1969, has more than 50 employees and provides voice services to mid-market and small companies and institutions in the medical, consumer products & services, dental, government, legal, and utilities industries.

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    Clients

    • Aspen Medical Associates

    Industries

  • 10
    (2 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.3
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • Cape Town, South Africa

    Mango5 is a BPO Outsource Center based in Cape Town, South Africa. The Center, founded in 2005, has more than 250 employees who provide voice, non-voice BPO/back office, and direct marketing services to various companies. 

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    Clients

    • Talent:Inc.

    Industries

  • 11
    (1 Reviews) 5.0
    • Timeliness

      4.0
    • Service Excellence

      5.0
    • Value

      4.0
    • Would Recommend

      5.0
    • $1,000+
    • 10,000+ employees
    • Sofia, Bulgaria

    TELUS International is a BPO contact center headquartered in Sofia, Bulgaria. They also have offices in Bucharest, Romania, and Old Trafford, United Kingdom. Founded in 2004, they have about 1,092 employees that serve clients in the financial, gaming, and IT industries. They specialize in voice services.

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    Clients

    • Workplace Safety and Insurance Board

    Industries

  • 12
    (3 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • St. John's, Canada

    Telelink is a voice services and BPO company headquartered in St. John's, Canada. Founded in 1965, their team of over 50 serves small and midmarket businesses in industries such as real estate, utilities, and more.

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    Clients

    • Weatherford

    Industries

  • 13
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Stellenbosch, South Africa
    ARC Business Process Outsourcing is a sales outsourcing company. The midsize Cape Town, South Africa-based company was founded in 2020. Their team specializes in sales outsourcing, customer service outsourcing, call center services, and back office outsourcing.
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    Industries

  • 14
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Sydney, Australia

    Hammerjack, an accounting company, is based in Sydney, Australia. The midsize company was launched in 2015. Their services include accounting, non-voice bpo/back office services, voice services, Artificial Intelligence, and more.

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    Industries

  • 15
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.5
    • Would Recommend

      4.5
    • $1,000+
    • 10 - 49 employees

    VoiceStamps is a professional IVR hosting and design service provider based in Richardson, Texas. Founded in 1999, their now 2 person team specializes in voice services and transcription. VoiceStamps works with a variety of industries including business & financial services and healthcare.

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    Industries

  • 16
    (2 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.5
    • $250,000+
    • 1,000 - 9,999 employees
    • București, Romania

    Conectys is a București, Romania-based call center. The large team offers voice services, non-voice bpo/back office services, and enterprise app modernization and was launched in 2004.

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    Industries

  • 17
    (6 Reviews) 4.4
    • Timeliness

      4.3
    • Service Excellence

      4.4
    • Value

      4.1
    • Would Recommend

      4.4
    • Undisclosed
    • 50 - 249 employees
    • Willow Grove, PA

    Answer America is a voice services outsourcing firm headquartered in Willow Grove, Penn. with over 50 other locations in the United States. Established in 1998, they have over 400 employees and serves the business services, financial services, healthcare, media, and utilities industries. They mostly offer voice-based customer support, but they provide some back-office outsourcing options as well.

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    Industries

  • 18
    (1 Reviews) 5.0
    • Timeliness

      3.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      0.0
    • $1,000+
    • 50 - 249 employees

    InTouch is a call center solutions agency based in Martinsburg, West Virginia. Founded in 1995, they have over 200 employees for primarily the healthcare and real estate industries. Their services consist entirely of voice support, including inbound and outbound sales, conventional answering and switchboard solutions, and order processing.

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    Clients

    • Dan Ryan Builders

    Industries

  • 19
    (4 Reviews) 3.8
    • Timeliness

      3.9
    • Service Excellence

      4.1
    • Value

      3.3
    • Would Recommend

      4.0
    • $1,000+
    • 10,000+ employees
    • New York, NY

    EXL is an operations management and analytics company based in New York, with offices in New Delhi, Noida, and Bengaluru, India, and the Philippines. Founded in 1999, EXL's team of 15,148 employees provides non-voice BPO/back office services and voice services.

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    Industries

  • 20
    (3 Reviews) 4.7
    • Timeliness

      4.3
    • Service Excellence

      4.3
    • Value

      4.5
    • Would Recommend

      4.7
    • $250,000+
    • 250 - 999 employees
    • Miramar, FL

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

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    Industries

  • 21
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    Dialnest PTE LTD is an answering service company. They specialize in Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and Sales Outsourcing and were established in 2023. The agency is in Singapore, Singapore and Iloilo City, Philippines.
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    Industries

  • 22
    (1 Reviews) 4.0
    • Timeliness

      5.0
    • Service Excellence

      4.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • 6th Of October, Egypt

    Fusion Global Services (FGS) is a BPO company based in Giza, Egypt. The company, founded in 2016, has a core team of more than 20 that provides voice services, HR services, business consulting, non-voice BPO/back office services, and transcription services. FGS serves mid-market and other-sized companies in various industries that include business services, consumer products & services, and gaming.

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    Clients

    • Bosta

    Industries

  • 23
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • North Walsham, England
    Origin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
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    Industries

  • 24
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Henderson, NV
    Knoah is a Henderson, Nevada-based telephone answering service. Their services include Call Center Services.
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    Industries

  • 25
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10,000+ employees
    • Bengaluru, India
    Founded in 2002, Infosys BPO is a call center company. The large team specializes in Call Center Services and Back Office Outsourcing.
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    Clients

    • Cisco

    Industries

  • 26
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • El Paso, TX
    Datamark, a Finance & Accounting Outsourcing (FAO) company, was established in 1989. The agency provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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    Industries

  • 27
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Kolkata, India
    Bello Vista Tech is an answering service company. Their team is based in Kolkata, India. The firm provides Call Center Services.
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    Industries

  • 28
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10,000+ employees
    • Kingston, Jamaica
    Startek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
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    Industries

  • 29
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10,000+ employees
    • Cincinnati, OH

    Convergys is an outsourcing company of over 45,000 employees. They were established in 1998 in Cincinnati, Ohio. They offer voice services and non-voice BPO/back office services to companies in the financial, business, and healthcare industries.

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    Clients

    • Humana

    Industries

  • 30
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Glasgow , Scotland
    1Call Direct is an answering service. The firm is based in Glasgow , Scotland and Motherwell, Scotland. Their team focuses on Call Center Services.
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    Industries

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