Top 100 User Research Companies

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Top 100 User Research Companies

September 2022

Looking for a top user research company?

User research is part of UX design. It involves collecting qualitative and quantitative data about a company's or product's users with the goal of understanding user needs and pain points. 

Jump to Most Reviewed Companies

List of the Best User Research Services

  • 151
    • $25,000+
    • 10 - 49 employees
    • Westborough, MA

    Wakefly is a digital marketing agency founded in 2002 and headquartered in Marlborough, Mass. The team of nearly 50 employees supplies clients with personalized digital marketing programs. Taking a holistic approach to digital marketing, Wakefly blends design, development, and online marketing strategies such as web development and design, SEO, and PPC.

    Clients

    • Wakefly has designed and developed hundreds of websites across multiple content management systems
    • for many different industries. We take the time to make sure we understand your business goals and objectives when designing and developing your site
    • to make sure it will be functional for your customers
    • and easy for you to update and understand.

    Industries

    Notable Project

    Wakefly, Inc. developed a new WordPress website for an oncology practice from scratch, assessing the client’s former site to get ideas on how to improve its functionality.

    “Wakefly had a very strong and robust project management process.”

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  • 152
    • $10,000+
    • 10 - 49 employees
    • Nashville, TN

    Founded in 2012, DePalma is a UX/UI design and development shop headquartered in Nashville, Tenn. A team of 30+, DePalma is a veteran-owned small business (VOSB) with experience in industries including accounting and finance, electronics manufacturing, gas and oil, government, healthcare, insurance, music and entertainment, utilities, telecommunications, and transportation.

    Clients

    • Deloitte
    • Abbott
    • Unum
    • Schneider Electric

    Industries

    Notable Project

    DePalma Studios provided full-stack web-engineering support to optimize a multi-industry firm's WooCommerce website on AWS. They troubleshot critical performance issues and delivered DevOps solutions.

    "I was impressed with their attitude."

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  • 153
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 2 - 9 employees
    • Cambridge, MA

    Established in 2018, Composite is a web design company. Located in Belmont, Massachusetts, their small team offers web design, search engine optimization, digital strategy, and web development.

    Clients

    • City of Cambridge
    • Town of Wallingford

    Industries

    Notable Project

    Composite - Branding & UI/UX Design was hired by a fintech company for their web development and design services. They helped revamp the client's one-page marketing website.

    "Overall, we were happy with the process and outcome."

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  • 154
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    User experience company Craft Innovations was established in 2019. The firm specializes in ux/ui design, product design, market research, web design, and more and has a small team.

    Industries

    Notable Project

    Craft Innovations helped a software company develop a website to provide a Web3 experience, expand the company's user base, and intensify their gaming experience. The team handled visual designs and prototypes.

    "They were always thoughtful in their questions and feedback, and it was clear that they cared about the project."

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  • 155
    • $25,000+
    • 10 - 49 employees
    • Budapest, Hungary

    Mindtech Apps is a mobile application and web development firm based in Budapest, Hungary. Founded in 2015, they have 20 employees who provide mobile app development, website creation, UX and UI design, and technology solutions. They work for various small, midmarket and international businesses.

    Clients

    • KPMG
    • Isobar
    • Wien Energie
    • Sziget Festival

    Industries

    Notable Project

    Mindtech Apps developed a cross-platform mobile app for an online book seller. The app was compatible with iOS, Android, and Huawei.

    "They were extremely patient with us."

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  • 156
    • Undisclosed
    • 250 - 999 employees
    • Suceava, Romania

    ASSIST Software is a software development company. Established in 1992, the midsize agency is headquartered in Suceava, Romania. Their team offers custom software development, web development, ux/ui design, e-commerce development, and more.

    Industries

    Notable Project

    A tech solution company hired ASSIST Software for software development. The team has developed apps for Android, iOS, Windows, and Mac. They’ve also developed an Apple Watch app using Swift.

    "They're at all of our meetings, tap directly into our ecosystem, and always hit our deadlines."

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  • 157
    • Scheduling

      4.4
    • Quality

      4.5
    • Cost

      4.3
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • Pune, India

    YUJ Designs was founded in 2009 with a vision to help businesses create value through UX design. They have locations in Sunnyvale, Calif. as well as Bangalore and Pune, India. YUJ Designs has a team of more than 100 employees who have successfully crafted user experiences for more than 150 international clients, many of them Fortune 500 companies. Their clients come from numerous industries including retail, financial services, and hospitality and leisure. 

    Clients

    • Tata Motors
    • CDK Global
    • SonicWall
    • Reflexis

    Industries

    Notable Project

    YUJ Designs provided UI/UX design for an automotive company. The team was hired to complete the design and front-end customer interface, channel partner interface, and company interface.

    "The team was able to bring about customer pain points well and was able to design a solution around the same."

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  • 158
    • $1,000+
    • 10 - 49 employees
    • London, United Kingdom

    UX Connections is a design agency founded in London in 2013 with fewer than 50 experts. They specialize in UX/UI design, market research, and digital strategy solutions for clients ranging from small firms to large companies.

    Clients

    • Immediate Media
    • Ladbrokes
    • ASOS
    • News UK

    Industries

    Notable Project

    UX Connections provided video production support for a global creative agency. They produced a two-minute video within just a month for a third-party client.

    "They were excellent to work with."

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  • 159
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      5.0
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Santa Fe, Argentina

    Since its founding in 2012, Moka has provided digital design and develoment to clients around the world. Their team of about 20 employees is based in Santa Fe, Argentina and Oslo, Norway and focuses on UX/UI design, branding, and web development.

    Clients

    • Lunaphore
    • Basepaws
    • Tomplay
    • Yamo

    Industries

    Notable Project

    Moka is tasked with revamping a spatial biology company's WordPress site. They work on overhauling the site's look and feel and integrating it with the client's core marketing platforms.

    "Their agility, subject-matter expertise, communication, and clean quality of work are impressive."

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  • 160
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 250 - 999 employees
    • San Francisco, CA

    GeekyAnts is a mobile app development company that's headquartered in Bangalore, India; they also have a London office. They were founded in 2006 and have about 59 employees that provide services for mobile app development, web development, and UX/UI design services to clients of all sizes in a wide array of industries. 

    Clients

    • Google LLC
    • Siveco Romania
    • ChildMind Institute
    • Tellius

    Industries

    Notable Project

    GeekyAnts developed an admin website for a product development firm. They built the website from scratch, developing both front- and backend using Flutter, Node.js, and TypeScript.

    "Our clients loved our new website."

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  • 161
    • $25,000+
    • 50 - 249 employees
    • Düsseldorf, Germany

    Artjoker Software is a development company based in Kharkiv, Ukraine with additional offices in Los Angeles and New York City. Since 2006, their team of 107 has been specializing in web development, mobile app development, conversion optimization, and marketing strategy for small businesses.

    Clients

    • Panasonic
    • Unesco
    • FC Shakhtar
    • Wargaming

    Industries

    Notable Project

    Artjoker Software has developed an Android and iOS mobile app for a mobile app development company. Their work entails front- and backend, wireframes, logos and images, designs, and admin panel. 

    "I can't say enough about their professionalism, communication, and organization skills."

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  • 162
    • $50,000+
    • 50 - 249 employees
    • Toronto, Canada

    JetRuby Agency LTD. is a research and development agency headquartered in San Francisco with offices in Krasnodar, Russia, Lviv and Ukraine. Since 2010, its team of over 100 has been specializing in e-commerce, web, mobile app and custom software development. JetRuby Agency LTD. focuses on clients in the real estate, consumer products, and financial industries.

    Clients

    • OSRAM
    • Financial Times
    • Universum
    • GoPro

    Industries

    Notable Project

    A software development company hired JetRuby Agency to build a mobile app MVP. They're tasked with conceptualizing the MVP's features and user flow, designing its UI, and adding more features.

    "JetRuby Agency is one of the best agencies I've worked with. They're extremely professional."

    Visit Site
  • 163
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Bengaluru, India

    Userfacet is a design agency founded in 2009 and located in Bangalore, India. The team of fewer than 50 employees provides UX/UI design services to enterprises in the IT, financial services, energy and natural resources, and business services industries.

    Clients

    • Hewlett Packard Enterprise
    • Infosys
    • Oracle
    • Ford

    Industries

    Notable Project

    Userfacet developed sales experience demos for two product lines of a product company. The demos were showcased at several forums and were used for demand generation throughout the client's digital channels. 

    "They are very well-versed with technology, and working with the team was a breeze."

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  • 164
    • $10,000+
    • 10 - 49 employees
    • L'viv, Ukraine

    Devima Solutions is a development company in Lviv, Ukraine, and Vilnius, Lithuania. Founded in 2018, they have about 5 employees that serve small businesses in the advertising, business, and education sectors. Services include web and mobile app development.

    Clients

    • Alariss Global
    • SYLVA
    • Versured
    • TimeOne

    Industries

    Notable Project

    Devima Solutions has developed the backend of a Web3 assets marketplace that allows artists to create and auction NFTs. Now, they’re helping design an engine that creates collectibles from a set of designs.

    “Devima Solutions is extremely committed, and they’ve delivered on time.”

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  • 165
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Boston, MA

    altr, which is based in Salem, Mass., creates digital products and constructs brand platforms for majority midmarket businesses. Many of the 10-person agency's clients are in healthcare and medical, though altr has also worked on business services, consumer products, and retail projects.

    Clients

    • athenahealth
    • at&t
    • Bamboo Rose
    • BD

    Industries

    Notable Project

    altr was hired by a technology company to design the UI/UX of their initial project management platform. They were also tasked with interviewing a group of potential users to get feedback on the platform.

    “altr has been the best group that we've worked with.”

    Visit Site
  • 166
    • $10,000+
    • 10 - 49 employees
    • Vancouver, Canada

    Skyrocket Digital is a digital marketing company that was founded in 2011 and offers 20 employees at its Vancouver, Canada headquarters. This firm provides branding, digital strategy, and web design services to clients in industries such as business services, education, and financial services.

    Clients

    • YYoga
    • Obakki Foundation
    • Bluzelle
    • Sexy Hair

    Industries

    Notable Project

    Tasked with refreshing an existing site, Skyrocket Digital developed a brand and messaging strategy for a pet health products company. They conducted user research to inform their redesigns of the website.

    "They were incredibly responsive to adapting to our needs as we moved through the engagement."

    Visit Site
  • 167
    • $25,000+
    • 2 - 9 employees
    • Long Island City, NY

    Studio Simpatico is a design and digital studio based in New York City. Founded in 2017, the small team of 4 specializes in UX/UI design, branding, web design, and more. They primarily work with small businesses, focusing on advertising and media, financial services, and media.

     

    Clients

    • Fireblocks
    • Blockdaemon
    • AmpleHarvest.org
    • M.M.LaFleur

    Industries

    Notable Project

    A food waste nonprofit hired Studio Simpatico to revamp an 11-year-old website. They designed and developed a site with the client’s audience in mind. The team currently provides site maintenance and support.

    "They’ve managed our expectations well and kept to the budget."

    Visit Site
  • 168
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • T'bilisi, Georgia

    Redberry is a custom software development company. The T'bilisi, Georgia-based company was founded in 2014. The midsize team specializes in custom software development, ux/ui design, IT staff augmentation, web development, and more.

    Clients

    • Zara
    • McDonald's
    • Huawei
    • Lenovo

    Industries

    Notable Project

    Redberry helps a startup company with the development of their Laravel-based SaaS platform. The team is collaborating with the client in creating a toolkit to help small businesses with their operations.

    “Redberry offers good support and delivers quality work.”

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  • 169
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Toronto, Canada

    Founded in 2019, Brand Vision is a web design company. Their small team is in Toronto, Canada. Their services include web design, social media marketing, branding, market research, and more.

    Clients

    • Winona Park Towns
    • ForestHill Brokerage
    • Diamond Realty Developers
    • Quick Consols

    Industries

    Notable Project

    Brand Vision provided web development services to an accessories company. After learning the client’s needs and collecting content, they developed the website from scratch.

    “I was most impressed by their ability to deliver what I asked for within my desired time frame.”

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  • 170
    • Scheduling

      4.7
    • Quality

      4.7
    • Cost

      4.6
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • Warszawa, Poland

    EL Passion is a web and software development company that also provides UX and UI design and app development services. Based in Warsaw, Poland, EL Passion has more than 9 years of experience and more than 50 experts on the team. They deliver end-to-end solutions but also can assist companies at every step of the product development process. They delivered more than 300 projects for startups, scale-ups, and midmarket companies across industries like healthcare, B2B services, finance, entertainment and travel.

    Clients

    • EY (Financial Services)
    • Polaroid Originals (Art&Photography)
    • Varner (Ecommerce)
    • Millward Brown (Productivity)

    Industries

    Notable Project

    EL Passion developed the prototype of an EdTech startup's mobile app. They designed the UI/UX based on the client's business concept, created the wireframes, and made the actual design interactive.

    "They always came well prepared and swiftly handled all my questions and the necessary adjustments."

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  • 171
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • Łódź, Poland

    Liki Mobile Solutions is an international software house based in Łódź, Poland, and founded in 2013. Their team of 42 employees specializes in web development, custom software development, and UX/UI design for clients in the telecommunications, IT, and advertising industries.

    Clients

    • Orange Polska
    • Knowde
    • Epicurean Butter
    • EC1 Łódź

    Industries

    Notable Project

    Liki's developers augmented a video streaming platform's team to help them build a web app using Redux on React Native. They also provided maintenance support for the client's existing web app.

    "Despite the remote mode, we had no problems in communication."

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  • 172
    • $10,000+
    • 10 - 49 employees
    • New York, NY

    Top Notch Dezigns is a web design and digital marketing agency from New York. It was founded in 2004 and now has a team of 26 that does web design and development, mobile apps, SEO, SEM, and more for clients across a variety of industries, from business services to consumer products. 

    Clients

    • Meadowbrook Financial Mortgage Bankers
    • Brick Education
    • Long Island University
    • Wolo Manufacturing Corporation

    Industries

    Notable Project

    Top Notch Dezigns has developed a modular building provider’s WordPress website, showcasing the client’s products and services. They’re currently providing digital marketing support. 

    "They take our problem seriously and see the project’s whole scope."

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  • 173
    • Scheduling

      4.7
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 250 - 999 employees
    • Thiruvananthapuram, India

    InApp was founded in 2000 and currently has 300+ employees. Headquartered in Trivandrum, India, their services include web development, custom software development, and mobile app development. They also have another location in Palo Alto, Calif.

    Industries

    Notable Project

    A fintech company partnered with InApp to develop a mobile wallet application. The team implemented the client’s UI designs on the product’s frontend.

    "InApp is one of the best teams I’ve ever worked with. They’re very detail-oriented and engaged with the group."

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  • 174
    • $5,000+
    • 10 - 49 employees
    • Philadelphia, PA

    Eastern Standard, an user experience design agency, was established in 2014. They are located in Philadelphia, Pennsylvania and Boston, and have a small team. Their services include ux/ui design, branding, digital strategy, web design, and more.

    Industries

    Notable Project

    Eastern Standard provided consistent branding and design services for a nonprofit art organization. They helped design the print collateral to establish and resonate with the client's brand.

    "They provided design templates that matched the look and feel of our organization, providing flexibility to the project."

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  • 175
    • $1,000+
    • 10 - 49 employees
    • Miami Beach, FL

    BangLUXOR Agency is a creative firm specializing in brand consultancy and marketing based in Anaheim, California. Founded in 2017, their team of around 10-49 employees provides marketing and advertising services.

    Clients

    • Università della Svizzera italiana
    • MantiK Store
    • Istituto Scolastico Leonardo Da Vinci
    • E&E Art

    Industries

    Notable Project

    BangLUXOR Agency designed a new website for a technology enablement company from scratch. They also implemented on-site SEO strategies, migrated content, and guided the client through best practices.

    “BangLUXOR really listened to my feedback and understood what I was trying to accomplish.”

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  • 176
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Randburg, South Africa

    CubeZoo is a web development company. The small team is headquartered in Randburg, South Africa. Their services include web development, mobile app development, and enterprise app modernization.

    Clients

    • Allegra
    • BMW
    • Investec
    • Vodacom

    Industries

    Notable Project

    CubeZoo is developing an API tool for a financial services company. The solution extracts data from accounting software programs and transforms those into reports and graphics. 

    "Their team goes out of their way to ensure that the product is of superior quality."

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  • 177
    • $5,000+
    • 50 - 249 employees
    • Ahmedabad, India

    Zealous System is a global web and mobile app development company. They were founded in 2008 and have offices around the world in locations such as India, Canada, and New Zealand. Zealous System employs a team of 100 to tackle projects in mobile app, web development, custom software, and enterprise app development, as well as IoT. They mostly work with small and mid-size companies.

    Clients

    • Neil Patel Digital
    • Metropolitan College of New York
    • New Zealand Tertiary College
    • Civica

    Industries

    Notable Project

    Zealous System is developing a SaaS platform for an IT consultant's end client. The partners are working on a web app that shows chemical analyses using JavaScript, Angular, and more.

    "They understand requirements - delivery is quick and easy."

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  • 178
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • Frisco, TX

    Founded in 2008, Five Pack Creative is a mobile development company based in Frisco, Texas. Their nationwide team of developers helps clients with mobile app development, UX/UI design, and application testing. Across 100s of successful projects, they have helped clients across the U.S. achieve breakthrough results by providing thoughtful and creative solutions. 

    Clients

    • American Airlines
    • Match
    • GoDaddy
    • Entertainment Partners

    Industries

    Notable Project

    Five Pack is building a deer hunting app for an outdoor-related media firm. They've revamped the client's existing app by streamlining its processes, adding a new mapping feature, and modifying other elements.

    "They are very timely and always help us run down a hotfix."

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  • 179
    • Scheduling

      4.8
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 2 - 9 employees
    • Odessa, Ukraine

    MakeING is a team of about 4 located in Odessa, Ukraine that provides web development, conversion optimization, and UX/UI design services. The company was founded in 2012. They cater their service offerings to mid-market and small businesses in the automotive, business services, and financial services industries.

    Clients

    • SNAPWIRE
    • AVYAY
    • YUMA
    • JIJYUN

    Industries

    Notable Project

    MakeING has developed a customized landing page for a real estate investment DAO that includes information about the client and custom-made 3D elements. Moving forward, they’ll help with further development.

    “If you need a very custom website, go with MakeING; they’re a very capable and skilled group.”

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  • 180
    • $25,000+
    • 10 - 49 employees
    • San Francisco, CA

    Pepper Square Inc. is a design and development company based in San Francisco, with additional offices in Bangalore, India. Founded in 2002, their team of fewer than 50 employees services businesses of all sizes across a range of industries. Services include UX/UI design, mobile app development, and web development.

    Clients

    • Honeywell
    • Abbott
    • AXA
    • HP

    Industries

    Notable Project

    Pepper Square Inc. developed custom software for an IT service company. The team was responsible for UI architecture, design, content management, and development services

    "Their ability to visualize the problem and solution from multiple perspectives impressed us."

    Visit Site

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