Top 100 User Research Companies
September 2022Looking for a top user research company?
User research is part of UX design. It involves collecting qualitative and quantitative data about a company's or product's users with the goal of understanding user needs and pain points. User researchers use this data to improve a product's user experience.
A core benefit of user research is defining the user story – needs and pain points – behind a product. Solid user research ensures design changes target outcomes and business goals instead of new features that may not be used.
That's why we've created this list of the best user research firms for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business. (And, if you want personalized recommendations, tell us about your project.)
List of the Best User Research Services
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91
- $25,000+
- 50 - 249 employees
- New York, NY
Red Collar is a midsize website development firm. Launched in 2011, the firm is located in New York, New York. Their services include web development, web design, ux/ui design, product design, and more.
Industries
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A nutrition company hired Red Collar to provide web development. They created a platform according to the client's wants and needs, took care of the graphic design, and added the text content that the team wanted.
"I’m delighted with their work."
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92
- $25,000+
- 10 - 49 employees
- San Francisco, CA
Aspirity is a development agency with a representative office in San Francisco CA. Founded in 2011, they provide professional teams for extension startup and midmarket companies. Their services include full stack web and mobile development, UI\UX and product design.
Clients
- Schibsted Media Group
- Arctic Group
- Shoreline.io
Industries
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Aspirity provided custom software designs for a production company's landing page. They designed a clickable prototype on Figma that matched the company's branding.
" The people we worked with at Aspirity were simply awesome and I was really grateful to have found them."
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93
- $25,000+
- 10 - 49 employees
- Washington, DC
Social Driver is a digital agency founded in 2011 with a team of over 10 members. Based in Washington, DC, they offer web design, social media marketing, and digital strategy solutions for clients ranging from small firms to large businesses in the fields of health care and nonprofit, among others.
Clients
- American Nurses Association
- The Education Trust
- Elizabeth Dole Foundation
- Goodwill Industries International
Industries
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Social Driver produced two videos for a nonprofit affordable housing organization. They handled all of the audio, video editing, mixing, voiceovers, and scriptwriting. Another deliverable was an infographic.
"I give them high marks for listening and understanding what we were trying to produce."
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94
- $5,000+
- 10 - 49 employees
- Tallinn, Estonia
Northell is a UI/UX design and web development agency based in Ivano-Frankivsk, Ukraine. The agency, founded in 2019, has a team of more than ten that provides product design, UX/UI design, and web development services to various companies.
Clients
- KickStarter
- Government Of Dubai
- Vodafone
- AWSM Bank
Industries
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Northell provided web design services for a business services firm. They helped improve the client's curent website, revamping its UI/UX design and workflows.
"They were very reactive and processed, and they communicated in a very clean way."
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95
- $10,000+
- 10 - 49 employees
- L'viv, Ukraine
Phenomenon Studio is a design and development firm based in Kharkiv, Ukraine, and founded in 2018. With no more than 10 members, they specialize in UX/UI design, web development, and mobile app development solutions for small and mid-market firms alike.
Clients
- AirPortr
- Polyform Studio
- Copper Rock
Industries
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Phenomenon Studio is conducting UX research for an e-learning project. The team studies competitors, creates user personas, and roadmaps to arrive at a clear vision of the e-learning market.
"I was surprised by how fast the research was delivered and how good it was."
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96
- $10,000+
- 2 - 9 employees
- Surry Hills, Australia
Human Digital is a digital strategy firm based in Auckland, New Zealand. Founded in 2018, their team of 7 serves clients in the finance and consumer products sectors. Services include web design and HR services.
Clients
- ABB
- Deloitte
- IAG
Industries
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Human Digital is a technology company’s digital marketing partner. They handle all aspects of implementation and advise how to optimize campaigns. They also manage the client’s social media and PPC accounts.
"They nurture us, hold our hands when we need explanations, and work hard to hit our targets."
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97
- $10,000+
- 50 - 249 employees
- Perth, Australia
WEBO Digital, a web design company, is headquartered in Perth, Australia; Melbourne, Australia; Ultimo, Australia and Canberra, Australia. Founded in 2015, the small team specializes in web design, web development, custom software development, and mobile app development.
Clients
- Chamber of Commerce and Industry of Western Australia
- Astris PME
- Coerco
- Chill
Industries
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WEBO Digital was hired to develop a textiles manufacturer's shopping cart features.
"They have excellent, fast service."
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98
- $25,000+
- 10 - 49 employees
- Ridgewood, NJ
Paper Tiger is a digital design agency headquartered in Ridgewood, N.J. The company, founded in 2008, specializes in UX/UI design, web design, and web development. The 13-person company works with small, mid-market, and enterprise businesses.
Clients
- PBS
- Crestron
- Marketplace (APM)
- Britax
Industries
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Paper Tiger provided rebranding and web development services for an executive search firm. The key deliverables were the wireframe for the website, overall messaging, brand look, logos, colors, and imagery.
"Their creative writing ability was amazing."
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99
- $10,000+
- 10 - 49 employees
- London, United Kingdom
Limeup is a Product Design Studio headquartered in London, United Kingdom. It was founded in 2019 and has since grown to over 20 employees and helped over 50 companies create stellar designs for their products. They primarily serve clients from Fintech and Gambling industries.
Clients
- Connect44
- Nexte
- Pokerhouse
- Koto English
Industries
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Limeup provided UX design services for a financial services company. They performed UX research and eventually utilized mockups to create an application's interface.
"Their approach was methodical and consecutive."
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100
- $10,000+
- 50 - 249 employees
- Bengaluru, India
GoProtoz is a UX/UI design and innovation company based in Bengaluru, India, with offices in Dallas and Hamburg, Germany. The company, founded in 2015, has a team of more than 20 that provides UX/UI design services to enterprise and smaller-sized companies and institutions in the education, financial services, health care & medical, e-commerce, business services, and transportation industries.
Clients
- SONY
- Nissan
- Paytm Money
- Jockey
Industries
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A real estate development company hired GoProtoz to design an advanced UI/UX for their website and mobile apps. They worked in three phases: research, information designing, and visual and prototype designing.
"The project was very easy to track, and the team was transparent in sharing the progress of the work."
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101
- $50,000+
- 10 - 49 employees
- San Francisco, CA
Founded in 2015, Geekbears is a Web and Mobile Design & Development company based in California. They have served 200+ customers, and the list is growing. They worked with clients like Samsung, Harvard, and Indeed. From ideation to launching a digital product, Geekbears walk its clients through the entire process. Their main focus is to help businesses create stunning web and mobile applications to help make the world a more productive one.
Clients
- Samsung
- Harvard Medical School
- Indeed
- UC Berkeley
Industries
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Geekbears is providing UI/UX design services for a rental marketplace startup. They've assisted the client in doing market research and designing the UI/UX of their solution, among other projects.
"We really appreciate their professionalism and kindness."
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102
- $50,000+
- 50 - 249 employees
- New York, NY
Omega-R is a full-service digital agency headquartered in New York City. Founded in 2011 in Yoshkar-Ola, Russia, their 55 employees provide development and creative services for both start-ups and Fortune 500 companies. Omega-R offers web and mobile development, UI/UX design, branding, digital strategy, and AR/VR development.
Clients
- Disney
- Clinique
- World Gym
- CompTIA
Industries
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Omega-R provides ongoing development support for the existing mobile application of a social media company. Their work includes design tweaks and backend support for messaging, custom emojis, and filters.
“Their management’s ability to take our ideas and bring them to life has been truly critical to our work.”
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103
- $1,000+
- 250 - 999 employees
- Tinley Park, IL
Exemplary Marketing is an app development company based in Tinley Park, Ill. The company, founded in 2015, has more than 50 employees and provides mobile app development and UX/UI design services to enterprise and small companies and institutions in advertising & marketing, arts & entertainment, business services, and e-commerce industries.
Clients
- University of illinois at chicago
- Loyola university
- Sharks Fish and Chicken
- Boeing
Industries
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Exemplary Marketing LLC provides mobile app dev for an online dating platform. The team needs to follow specific requirements they need to implement in the product.
"I hope they follow the contract and be honest with their business handling of situations."
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104
- $1,000+
- 10 - 49 employees
- Kyiv, Ukraine
PING Studio is a video production agency launched in 2020. The small team focuses on video production, ux/ui design, and graphic design. The agency is headquartered in Kyiv, Ukraine.Clients
- Ryze
- eToro
- Strapi
Industries
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PING Studio produced motion design videos for a software development company. They designed the storyboard and created the animation to complete the videos, demonstrating the client's products.
"They have an incredible sense of design, and their videos are very dynamic."
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105
- $5,000+
- 50 - 249 employees
- Jaipur, India
Konstant Infosolutions is a mobile app and web developer that focuses on global technology and innovation. Founded in 2003 and headquartered in Jaipur, Rajasthan, their 170+ professionals are leaders in software solutions and cutting-edge technologies.
Clients
- Del Monte
- Volkswagen
- ThomasVille
- RawBank
Industries
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Konstant Infosolutions has developed a tech startup's platform. The scope of the work is to refactor the client's current portal platform to include more robust integration with third party tools.
"They are all very amazing people to work with."
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106
- $25,000+
- 50 - 249 employees
- Sydney, Australia
EB Pearls is a mobile app development company headquartered in Sydney, Australia with offices in Melbourne, Australia and Lalitpur, Nepal. EB Pearls is comprised of 132 employees that specializes in e-commerce development, UX/UI design, mobile app development, and web development. Founded in 2005, the company works with enterprises, small businesses, and middle-market companies across industries such as retail, telecommunications, business services, arts, entertainment, and music, government, and non-profit.
Clients
- WWF
- NSW Education
- NSW Health
- Austrade
Industries
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Frasers developed an application for a spiritual writing platform. The development team built the app's wireframe screens and began QA testing once the work was completed.
"They were always considerate in scheduling meetings on short notice, and their correspondence was always prompt."
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107
- $1,000+
- 50 - 249 employees
- Noida, India
Founded in 2012, DJ Interactive Solutions is an AR/VR development company. The agency provides AR/VR development, web development, ux/ui design, IoT development, and more and has a midsize team. The agency is headquartered in Noida, India.
Industries
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Digital Jalebi created an AR app for a development consultation firm. The platform aimed to showcase their customer-based event and how they overcame their challenges.
"They brought new ideas beyond our scope."
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108
- $10,000+
- 10 - 49 employees
- Brooklyn, NY
Humbleteam is a digital design firm founded in 2015 in Prague. The firm features a team of more than 10 employees and offers services in UX/UI design, web design, and product design.
Clients
- NASA
- Nexar
- Scentbird
- Marcel
Industries
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Humbleteam works as a supply chain SaaS platform's IT consulting team. Their main focus is to adopt Material Design 3 into their platform.
"Humbleteam was very gracious to give us as much time as we needed for the consultations."
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109
- $25,000+
- 2 - 9 employees
- Singapore, Singapore
Lift Agency is a design team founded in 2015 with fewer than 10 members. They offer UX/UI and web design solutions from their office in Singapore. They work with clients ranging from startups to enterprises in the fields of healthcare, financial services, and e-commerce.
Clients
- Bertelsmann
- Movistar
- Relias
- Clinical Ink
Industries
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LIFT Agency designed a software for an adherence management system. After an iterative ideation phase, they finalized the designs for the UX/UI and analytics.
"They delivered high-quality and thoughtful work and their designs were outstanding."
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110
- $10,000+
- 250 - 999 employees
- Raleigh, NC
Successive Technologies is an IT Services and Solutions company that was founded in 2010. They have offices in Noida, India, Magnor, Norway, and Raleigh, N.C. Their team of 100+ provide custom software development, web development, and mobile app development.
Clients
- Nokia
- Paloalto
- Acl a Sinch Company
- Dentsu Inc.
Industries
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Successive Technologies provides custom software development for an IT e-commerce company. They’re building a data analysis tool that includes prepackaged and customizable operational reports.
“The team members get involved and are very skilled. Our collaboration is excellent.”
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111
- $25,000+
- 50 - 249 employees
- L'viv, Ukraine
Lionwood Software is a software development agency located in Lviv, Ukraine. Since 2017, their team of 24 has been specializing in custom software, web, and e-commerce development for primarily small businesses.
Clients
- Digital agencies
- small and medium-sized businesses
- YouTeam
- Shyft
Industries
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Lionwood.software is tasked by a media production platform with expanding their web app on WordPress. The client aimed to develop a new admin dashboard to create an update online and offline events.
"They aren't just developers but also a team of professionals who can consult, give advice, and deliver."
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112
- $5,000+
- 50 - 249 employees
- BEV, Argentina
DHNN Creative Agency is a digital agency located in Buenos Aires with an additional location in Vicente Lopez, Argentina. The company was founded in 2007 and has a team of 31 specialists that provide UX/UI design, branding, web development, graphic design, and web design services.
Clients
- IBM Global
- AVON Global
- YPF
- Itau Bank
Industries
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A startup began working with the DHNN Creative Agency for many years working together many times before. The team was in charge of developing a social media strategy and an internal communication campaign.
"We deal with several partners of different services and DHNN is the best mix between results, cost and commitment."
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113
- $10,000+
- 50 - 249 employees
- London, United Kingdom
APPLIFY is a mobile app and custom software development firm known for its efficiency, reliability, and award-winning apps. Founded in 2014, their 10+ team headquarters in Mohali, India, and works from offices in London, Dubai, Singapore, and San Francisco.
Clients
- MetLife
- Coco-Cola
- Nielsen
- Carrefour
Industries
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APPLIFY has been hired by a mobile game company to assist in developing a mobile prediction game. The goal was to develop an MVP of the game, and the client has used their UX/UI design for the development.
"They are willing to listen to the client and understand how a startup works."
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114
- $10,000+
- 10 - 49 employees
- Kyiv, Ukraine
In Kyiv, Ukraine, Merge Development is a small UX design agency. Established in 2018, the team offers ux/ui design, product design, and mobile app development.
Industries
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Merge Development built a web app for a software development firm's product and incorporated their new branding into its UI. They worked with the client to refine user flow, create web design, and implement it.
"We were impressed by the quality of their designs. They also worked very fast."
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115
- $25,000+
- 10 - 49 employees
- Chicago, IL
Fuzzy Math is a Chicago, IL user experience company with around 15 employees. The company, which was founded in 2009, has a user-centered design approach to drawing up interactive applications and devices for enterprise and midmarket businesses. Their clients are primarily in the healthcare industry, as well as consumer products, financial services, education, and others.
Clients
- BlueCross BlueShield
- Allstate
- SAP Fieldglass
- GE Healthcare
Industries
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A healthcare non profit engaged Fuzzy Math to provide UX/UI support. After conducting user interviews and research, the team designed wireframes for the iOS and Android mobile app.
"As our relationship with Fuzzy Math has matured, it’s continued to be extremely positive."
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116
- $10,000+
- 50 - 249 employees
- Warszawa, Poland
Intent (formerly inFullMobile) is a Warsaw, Poland based app and software development firm that was founded in 2008. They have 35 employees and their team focuses on mobile app development, UX/UI design, and custom software development. They mostly work with enterprise clients in the consumer products, information technology, and business services industries.
Clients
- P&G
- Samsung
- Conde Nast
- Nike
Industries
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intent has helped an events customizable platform design their web-based product and build an MPV. They’ve implemented several features and used React.js, Typescript, and Firebase for development.
"intent offers an optimal combination of speed of work, quality, and pricing."
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117
- $5,000+
- 10 - 49 employees
- Tallinn, Estonia
LeverageUX Design Agency is a design agency founded in 2016 with more than 10 members. Based in Kyiv, Ukraine, they are experts in UX/UI design, product design, and web design for clients ranging from small firms to large businesses in various industries.
Clients
- Zenni Optical
- SGS Digicomply
- Waites
- BrokerEngine
Industries
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LeverageUX Design Agency is helping a renewable energy startup improve their platform’s UI/UX design. The process has included customer interviews to define the user personas and assess their needs.
“I like LeverageUX’s team, as well as how organized they are.”
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118
- $50,000+
- 50 - 249 employees
- Miami, FL
ORIL is a web and mobile application development company headquartered in Brooklyn, N.Y. with an additional location in Kyiv, Ukraine. They were founded in 2014 and currently have about 32 employees. Their services include software development for predominately small businesses and midmarket firms in real estate, business services, and financial services.
Clients
- LACED
- Loans Automatic
- Hanover Research
Industries
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A financial services company has engaged with ORIL to develop custom software. The team has provided multiple roadmap sheets to precisely build the solution and its features.
"They quickly understand a foreign industry, which is incredible."
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119
- $75,000+
- 10 - 49 employees
- Baton Rouge, LA
ThreeSixtyEight is a full-service digital agency founded in 2011 and based in Baton Rouge, LA. Their small team of 18 employees creates unique digital experiences using its expertise in SEO, web design, branding, and social media.
Clients
- Rakuten
- AsBuilt
- Louisiana Economic Development
- CenturyLink
Industries
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ThreeSixtyEight is a data solutions company’s branding partner. They’ve created the client’s brand style guide and communication strategy. They’re currently executing various marketing campaigns.
"Our relationship with ThreeSixtyEight has been very casual, so working with them has been very easy."
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120
- $25,000+
- 2 - 9 employees
- London, United Kingdom
Super User Studio is a design consultancy headquartered in London, with an office in Bath, United Kingdom. Since 2008, their small team of 9 has been specializing in UX/UI design for mainly enterprise-level clients. They primarily serve clients in the business services and financial services industries.
Clients
- Capita
- Dunnhumby
- Gain Theory
- Acturis
Industries
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Super User Studio has designed the UI/UX of a software development company’s app. The team has also conducted discovery sessions and user interviews while creating wireframes to help develop the product.
“What they’ve brought to the table in terms of knowledge is hard for anyone else to match.”
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