Top 100 User Research Companies
The Best of December 2024
Looking for a top user research company?
User research is part of UX design. It involves collecting qualitative and quantitative data about a company's or product's users with the goal of understanding user needs and pain points. User researchers use this data to improve a product's user experience.
A core benefit of user research is defining the user story – needs and pain points – behind a product. Solid user research ensures design changes target outcomes and business goals instead of new features that may not be used.
That's why we've created this list of the best user research firms for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business.
>List of the Best User Research Services
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31
- $10,000+
- 50 - 249 employees
- Dubai, United Arab Emirates
Halo Lab is a full-stack design and development agency located in Odessa, Ukraine. The 12-person team offers UX/UI design, web design, and logo services to small business and midmarket clients in the consumer products & services, advertising & marketing, and business services industries.
Clients
- Auth0
Industries
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32
- $50,000+
- 1,000 - 9,999 employees
- Hang Zhou Shi, China
Insigma Hengtian Software Ltd. Is a Hangzhou Shi, China-based custom software development firm. The firm provides custom software development, enterprise app modernization, ux/ui design, IT managed services, and more and is large.The firm was founded in 2004.
Clients
- State Street, Cisco, Nike, Dynabook, Honda, Alibaba, The Industrial and Commercial Bank of China, The China Foreign Exchange Trading System, China Re-insurance, Bank of Hangzhou, among many others
Industries
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33
- $100,000+
- 10 - 49 employees
- Vancouver, Canada
UX design company and product design company Polyform Studio is based in Vancouver, Canada. They specialize in ux/ui design and product design and were founded in 2019.
Industries
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34
- $5,000+
- 250 - 999 employees
- Palo Alto, CA
Founded in 2014, LITSLINK is a development company based in Kyiv, Ukraine with a satellite office in Kharkiv, Ukraine. With over 80 employees, LITSLINK provides web development, mobile app development and custom software development services. LITSLINK provides services to companies in the information technology, financial services and business services fields.
Clients
- Mush Limited
Industries
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35
- $25,000+
- 10 - 49 employees
- Pleasanton, CA
UXReactor is a full-service UX design firm based in Pleasanton, Calif. with an office in Hyderabad, India. The firm was founded in 2014 and has a staff of more than 80 professionals who provide UX/UI design, digital strategy, and business consulting services to small businesses, mid-market companies, and large enterprises.
Clients
- VMware
- ServiceNow
- Nokia
- Citrix
Industries
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36
- $10,000+
- 10 - 49 employees
- Kyiv, Ukraine
Uitop is a Kiev-based user experience design agency. The small team specializes in ux/ui design, saas design, product design, and web design; and was founded in 2021.
Clients
- Slabstack 🇺🇸
- Activate 🇺🇸
- WingWork 🇺🇸
- BoltWise 🇺🇸
Industries
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37
- $10,000+
- 50 - 249 employees
- Navi Mumbai, India
ProCreator is a global UI/UX design agency founded in 2016, specializing in crafting enhanced user experiences. With a team of over 50 creators, they offer expertise in industries like FinTech, HealthTech, and EdTech, partnering with top brands such as HCL and ZebPay. Their comprehensive services range from UX/UI design to web and mobile app development. ProCreator's dedication to quality and innovation has earned them accolades such as India's Best Design Award.
Clients
- HCL Inc.
Industries
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38
- $25,000+
- 50 - 249 employees
- New York, NY
Launched in 2002, DOOR3 is an UX design agency. The company offers UX/UI Design, Custom Software Development, and Web Development and has a midsize team.Read MoreClients
- Achievement Network
Industries
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39
- $10,000+
- 10 - 49 employees
- London, England
Founded in 2008, Browser London is an UX design company. Their small team is located in London, England and offers UX/UI Design, Web Design, Market Research, and Digital Strategy.Read MoreClients
- Mayor of London
Industries
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40
- $50,000+
- 50 - 249 employees
- Lisboa, Portugal
Tangivel is a Lisboa, Portugal-based user experience agency. The small team offers ux/ui design and business consulting. The company was established in 2004.
Clients
- Santander Bank
Industries
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41
- $25,000+
- 10 - 49 employees
- Los Angeles, CA
Goji Labs is a web and mobile app development company based in Los Angeles. Founded in 2014, they have a team of about 30 that helps launch products in numerous industries ranging from business services to education. They provide product strategy, UX/UI design, mobile app, web, and IoT development services to various clients including startups, corporations, and nonprofits.
Clients
- World Health Organization
Industries
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42
- $25,000+
- 10 - 49 employees
- San Francisco, CA
Neuron is a San Francisco based digital design agency. They were founded in 2016 and have a team of 9 employees who specialize in user experience design, digital strategy, and front-end development.
Industries
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43
- $25,000+
- 2 - 9 employees
- London, England
Lighthouse is a specialist UX and UI design agency, founded in London but now working together from all over the globe.
Founded in 2008, the Lighthouse team use cutting edge design, collaboration and experience to solve the most complex problems. Lighthouse partner with both well-established enterprise businesses seeking to inject life into under-performing applications, and funded startups ready to progress their product. These are typically headed up by seasoned founders who love the process as well as the outcome.Clients
- Total
Industries
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44
- $5,000+
- 10 - 49 employees
- Buenos Aires, Argentina
Since its founding in 2012, Moka has provided digital design and develoment to clients around the world. Their team of about 20 employees is based in Santa Fe, Argentina and Oslo, Norway and focuses on UX/UI design, branding, and web development.
Clients
- Lunaphore
Industries
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45
- $25,000+
- 50 - 249 employees
- Boston, MA
Ballast Lane Applications is an app development company founded in 2011 and located in Marblehead, Mass. The team of fewer than 50 employees offers custom software development and mobile app development services. Their clientele comprises mostly small businesses.
Clients
- Reibus International
Industries
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46
- $5,000+
- 10 - 49 employees
- Kebondalem, Purwokerto Lor, Indonesia
Fikri Studio is a product design company. Launched in 2018, the small company is based in Purwokerto, Indonesia. Their services include product design, web design, and ux/ui design.Read MoreClients
- IndiHome
- Qasir
- Moonhub.ai
- Commusoft
Industries
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47
- $25,000+
- 10 - 49 employees
- Raleigh, NC
Dreamten is a product design studio based in Raleigh, NC. Founded in 2001, they comprise of fewer than 10 employees that serve startups, mid-market, and enterprise businesses across several industries. They specialize in UX/UI design.
Clients
- AARP
- Apple
- Clari
- Coastal Credit Union
Industries
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48
- $5,000+
- 250 - 999 employees
- New Town, India
Capital Numbers is a digital production outsourcing company headquartered in Kolkata, India, with additional locations in Beerwah, Australia, Dover, Del., and the U.K. The company was founded in 2012, and has a team of nearly 300 people who provide web development, custom software development, mobile app development, and e-commerce development. They provide services mostly to mid-market businesses, but also to enterprise and small businesses. The businesses they serve are in different industries including the advertising & marketing, business services, and financial services industries.
Clients
- Consumer Reports
Industries
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49
- $1,000+
- 250 - 999 employees
- Kolkata, India
E-commerce development company Digital Aptech was launched in 2011. Their midsize team is headquartered in Kolkata, India and focuses on E-Commerce Development, Digital Strategy, UX/UI Design, IT staff augmentation, and more.Read MoreIndustries
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50
- $5,000+
- 250 - 999 employees
- Bengaluru, India
GeekyAnts is a mobile app development company that's headquartered in Bangalore, India; they also have a London office. They were founded in 2006 and have about 59 employees that provide services for mobile app development, web development, and UX/UI design services to clients of all sizes in a wide array of industries.
Clients
- Siveco Romania
- Olive Garden
- Darden
- KhataBook
Industries
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51
- $25,000+
- 250 - 999 employees
- São Paulo, Brazil
Luby Software is an artificial intelligence development company in São Paulo, Brazil; Miami, Florida; New York, New York and Atlanta, Georgia. The firm provides Artificial Intelligence, IT staff augmentation, Custom Software Development, UX/UI Design, and more and has a midsize team.The firm was established in 2002.Read MoreIndustries
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52
- $5,000+
- 10 - 49 employees
- Panaji, India
ScreenRoot is an India-based interactive design firm that specializes in UX/UI design. Founded in 2008, ScreenRoot works with both web platforms and mobile apps. The team of about about 25 employees is well-versed in SaaS platforms, kiosks, intranets, and e-commerce websites. T
Clients
- Karnataka Bank
- ICICI Bank
- ACT Fibernet
- Yes Bank
Industries
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53
- $1,000+
- 10 - 49 employees
UXbee is an UX company. The small team is based in Tallinn, Estonia. Their services include ux/ui design and product design.
Clients
- Mailinator
Industries
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54
- $5,000+
- 10 - 49 employees
- Oakland Park, FL
Founded in 2016, Outcrowd Agency is a digital agency. Their team of around 20 employees is based in Kharkiv, Ukraine. They focus on product design, UI/UX design, and web development.
Clients
- Red Bull
Industries
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55
- $5,000+
- 10 - 49 employees
- San Jose, CA
Slick is an user experience agency established in 2021. The small team focuses on UX/UI Design, Web Design, and Product Design. The company is based in San Jose, California; Warszawa, Poland; London, England and Dubai, United Arab Emirates.Read MoreIndustries
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56
- $1,000+
- 10 - 49 employees
- Wrocław, Poland
Ideacto is an e-commerce company based in Wroclaw, Poland, with a secondary location in Warszawa, Poland. Founded in 2008, this company has 13 employees. Services offered by Ideacto include conversion optimization, web design, and UI/UX design for small to midmarket companies.
Industries
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57
- $10,000+
- 10 - 49 employees
- Szczecin, Poland
Riotters is a web design agency located in Szczecin, Poland. They offer web design, ux/ui design, video production, branding, and more and were launched in 2015.
Industries
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58
- $10,000+
- 250 - 999 employees
- Hanoi, Vietnam
PowerGate Software, a mobile app development company, was established in 2011. The midsize team provides Mobile App Development, Web Development, UX/UI Design, Custom Software Development, and more. The agency is headquartered in Hanoi, Vietnam; Iowa City, Iowa; Birdham, England and Montréal, Canada.Read MoreClients
- Pitago, Beam, Ally.io
Industries
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59
- $5,000+
- 50 - 249 employees
- Budapest, Hungary
Based out of Budapest, Hungary, UX Studio is a 40-person digital design product company. It focuses on UX/UI design, but also offers mobile app development and branding services. Most of their clients are enterprise businesses, though they also work with midmarket and small businesses. UX Studio focuses on projects in business and financial services, among others.
Clients
- HBO
Industries
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60
- $50,000+
- 50 - 249 employees
- Bristol, England
Torchbox is a web design agency launched in 2000. The firm focuses on web design, web development, ux/ui design, pay per click, and more and has a midsize team.
Industries
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