Top 100 User Research Companies

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Top 100 User Research Companies

February 2023

Looking for a top user research company?

User research is part of UX design. It involves collecting qualitative and quantitative data about a company's or product's users with the goal of understanding user needs and pain points. 

Jump to Most Reviewed Companies

List of the Best User Research Services

  • 31
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 250 - 999 employees
    • Zagreb, Croatia

    Q agency is a software development firm founded in 2013. Based in Zagreb, Croatia, the company has additional offices in Oslo, Zürich, Belfast, U.K., Toronto, and Los Angeles. With a team of 120+ employees, they specialize in web development, UX/UI, custom software development, and mobile app development. 

    Clients

    • The Times
    • CocaCola
    • BBC
    • Manpower

    Industries

    Notable Project

    Q Software is building a web platform with a Symfony backend and Angular frontend. They augmented the system—which is about to begin beta testing—with native iOS and Android apps.

    "They have an amazing number of people with outstanding knowledge of digital trends."

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  • 32
    • $10,000+
    • 10 - 49 employees
    • Dublin, Ireland
    Frontend.com is an UX design agency established in 1998. Their small team is headquartered in Dublin, Ireland. Their services include ux/ui design and digital strategy.

    Industries

    Notable Project

    Frontend.com used their expertise in e-commerce and UX design to develop a website for a tourism agency. Along with research and UI development, they helped implement the agency’s designs. 

    "They’re UI code is the best we’ve seen delivered by a design company ever."

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  • 33
    • $10,000+
    • 10 - 49 employees
    • Glen Allen, VA

    Simple Thread is a development company that was founded in 2010 in Richmond, Va. It employs a team of 9 who specializes in web development, custom software development, mobile app development, and UX/UI design for mostly mid-sized companies.

    Clients

    • Dominion Energy
    • University of Virginia
    • Strategic Risk Associates
    • Century Distribution Systems

    Industries

    Notable Project

    Simple Thread developed a software that integrated patient medical data and a billing model.

    “They're honest, reliable, and highly skilled in their field of work.”

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  • 34
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Buenos Aires, Argentina

    Gonni Agency is a UX and branding agency based in Buenos Aires, Argentina. Founded in 2012, their team of around 10 employees specializes in UI/UX design and branding.

    Clients

    • Just
    • Microsoft
    • Elysian Park Ventures
    • Vans

    Industries

    Notable Project

    GONNI was hired by a wellness products commercialization company to help develop a sales management app for iOS and Android. They're tasked with designing the app's UI/UX.

    “We’re most impressed with GONNI’s dedication to meeting our needs and bringing innovative solutions to the table.”

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  • 35
    • $10,000+
    • 10 - 49 employees
    • Mumbai, India

    ZEUX Innovation is a UX design firm in Mumbai. Founded in 2016, the team of almost 50 delivers UX strategy, testing, and user research for its clients.

    Clients

    • Discovery
    • HDFC Life
    • DBS Bank
    • Stanley Black & Decker

    Industries

    Notable Project

    ZEUX Innovation improved a website's UX for a micro-location system solutions provider. They gathered detailed data about the product, market, and user personas and assembled a framework.

    "They were a highly qualified and professional team well versed in designing UX."

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  • 36
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 2 - 9 employees
    • Denver, CO

    Usman Group is a Denver based digital strategy firm that provides the right mix of research, tactics and strategy for mid-sized clients. Their nimble team conducts primary UX research services like stakeholder interviews, analytics audits, qualitative surveys, focus groups and usability testing that inform and improve digital products and services.

    Clients

    • National Safety Council
    • Priceline.com
    • Robert W. Baird & Company
    • Davita

    Industries

    Notable Project

    Usman Group, Inc. collaborated with a computer software firm on a complex web development project. The team redesigned the client's website, improved its UX, implemented a CMS, optimized its content, and more.

    "There were a couple of problems along the way, but their team resolved them quickly."

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  • 37
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    ARTKAI is a full-cycle digital product development and consulting company with an emphasis on UX. Founded in 2014, they have about 100 employees and work with SME’s from the US and EU markets. Their team takes care of Web and Mobile Development, UX/UI Design, and Digital Transformation of Businesses from initial research to complete product.

    Clients

    • Huobi Global (Crypto exchange platfrom)
    • Nezha (Blockchain prediction market protocol)
    • CEX.io (Crypto exchange app)
    • Advanced Markets (Cryto Investments Consulting)

    Industries

    Notable Project

    Artkai developed a website for an IT outstaffing company. The team built the client's site and provided end-to-end development services. They also designed the UX using CJM and JTBD approaches.

    "It was great to see them in action."

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  • 38
    • Scheduling

      4.6
    • Quality

      4.7
    • Cost

      4.5
    • NPS

      4.6
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 1,000 - 9,999 employees
    • Minneapolis, MN

    From Minneapolis, Minn., MentorMate has expanded to Sweden and Bulgaria. Founded in 2001, MentorMate is a custom software development company that also has experience in strategic consulting, cloud services, and Internet of Things (IoT).

    Clients

    • AstraZeneca
    • Cambria
    • DTN
    • Edmentum

    Industries

    Notable Project

    MentorMate assisted with the development of a quickly-scalable mobile news application. The project has been long-term and large scope.

    "They are a great group of people [who] produce excellent results."

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  • 39
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • Montevideo, Uruguay

    Octobot is a software consultancy headquartered in Montevideo, Uruguay. Octobot was founded in 2014 with the objective of creating innovative digital solutions and transforming their client's ideas into products. They have a team of over 40 composed of designers, engineers, and innovators who specialize in mobile app development, web development, and custom software development for the healthcare, education, and business services industries. 

    Clients

    • Rover
    • Bell
    • Dept
    • VES-Artex

    Industries

    Notable Project

    Octobot was hired to develop a medical surveying platform aimed at helping physicians improve patient treatments. The project remains ongoing.

    "If I'd gotten a US shop to develop our tool, we would have spent at least three times more, considering how robust it is."

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  • 40
    • Undisclosed
    • 1,000 - 9,999 employees
    • Denver, CO

    Spire Digital is a Denver, CO-based digital product development company. The team of more than 50 employees specializes in custom software development, UX/UI design, web development, and app development.

    Clients

    • Lockheed Martin
    • TomTom
    • US Navy
    • AT&T

    Industries

    Notable Project

    Spire Digital led a multiparty web development project to optimize navigation. Market research informed UX/UI design, which complemented existing branding strategies. The site launched in February 2018.

    "Spire not only had the technical capability, but also understood how we wanted to connect with our audience."

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  • 41
    • $25,000+
    • 50 - 249 employees
    • Bengaluru, India

    NetBramha Studios is a UX and UI design studio based in Bangalore, India. Founded in 2008, they have 22 employees specializing in UI and UX studio crafting, digital strategy and design, analysis, research, and synthesis. They work predominantly for small businesses, midmarket companies and global enterprises, including billion-dollar startups.

    Clients

    • Google
    • Microsoft
    • Reliance
    • McKinsey

    Industries

    Notable Project

    NetBramha Studios provided website design and UI/UX for a learning platform. Their team built out the platform and included an e-commerce portal. They handled information architecture and wireframes. 

    "They had a very strong internal review process in place."

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  • 42
    • $10,000+
    • 50 - 249 employees
    • Pune, India

    Aubergine Solutions is an end-to-end Web, Mobile, and Enterprise Applications UX Design and Development company. Founded in 2013 in Ahmedabad, India. we’ve built over 150+ products that made us known for impactful design and development. Our solutions include B2B and B2C products in FinTech, Education, Medical, Blockchain, Business Intelligence, HR, Health, Learning Management Systems, Marketing, Legal, Management, and more. 

    Clients

    • ezDI Inc.
    • OmniMD
    • Fitness Cubed
    • Digital Cues

    Industries

    Notable Project

    A wellness and fitness services company has hired Aubergine Solutions to provide mobile app development. They design, build, and maintain iOS and Android fitness apps using Swift, Figma, Redshift, and AWS.

    ''I’m delighted with them as a partner.''

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  • 43
    • Scheduling

      4.6
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • Poznań, Poland

    Apptension is a creative product studio with almost a decade of experience and 70+ specialists on board. Their bread and butter is pushing the envelope of what innovative digital experiences can look, feel and work like.
    Working with founders, investors, and top creative agencies, they bring out-of-the-box thinking, great design, and plenty of technical competence. From an early-stage startup to Uber, they serve clients of various needs and sizes.

    Clients

    • Netflix
    • Uber
    • Heineken
    • Unit9

    Industries

    Notable Project

    Apptension developed the MVP of a web platform, using Django on the backend and React on the frontend.  

    “The code and the work were good quality and were really what we were looking for.”

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  • 44
    • $50,000+
    • 10 - 49 employees
    • Austin, TX

    Located in Austin, Texas, Daito Design is a research and design firm that boasts a team of just under 20 employees. Since 2016, they've provided UX/UI design, enterprise app modernization, and IT strategy consulting services to predominantly enterprise-level businesses. Their experience spans the energy and natural resources sector as well as utilities.

    Clients

    • Shell
    • EOG
    • LCRA
    • NTT

    Industries

    Notable Project

    Daito Design works as an energy company's design team. They continuously worked on the client's internal projects. 

    "We were very pleased with the talent that ended up helping the UX team in the long run."

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  • 45
    • Scheduling

      4.6
    • Quality

      4.7
    • Cost

      4.2
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 250 - 999 employees
    • Reston, VA

    Modus Create is a consulting firm based in Reston, Va. that helps predominately enterprises and mid-market businesses transform for success in the digital future. Founded in 2011, they currently have about 164 employees located in Cluj-Napoca, Romania, Santa Ana, Costa Rica, and Los Angeles who provide time zone-aligned services to their clients. In addition to custom software and web development, they affect change through a collaborative engagement model that focuses on strategy, product design and build, UX, company culture, and process change. 

    Clients

    • Audi
    • Sephora
    • UNIQLO
    • AARP

    Industries

    Notable Project

    Using Ruby on Rails, Modus Create (formerly Promptworks) developed a functional prototype of a talent management product. Their team supplemented core developers during front- and back-end development.

    "As we received more demand from clients, they made sure that we'd have the resources we needed."

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  • 46
    • $10,000+
    • 10 - 49 employees
    • Kharkiv, Ukraine

    Spaceberry Studio is a studio based in Kharkiv, Ukraine, and founded in 2020. With over 10 employees, they provide UX/UI design solutions to small and mid-market agencies in the fields of e-commerce and business services.

    Clients

    • BitcoinWide - Global
    • SPUD - Canada
    • Morrison Financial - Canada
    • Farm.One - NY USA

    Industries

    Notable Project

    Spaceberry Studio helped a Minecraft launcher company develop and design a new version of their application. They conducted research about competitors, similar products, and user feedback.

    "They had pretty strong UI and UX skills."

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  • 47
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • Austin, TX

    Since 2000, Praxent has launched over 300 unique software products. The team of 30+ is based in Austin, TX, and has experience working with small, mid-market, and large clients on their software development, web development, and mobile app development needs.

    Clients

    • NEWITY
    • alooola
    • Sage Equity Partners, LP
    • Meriwest

    Industries

    Notable Project

    Praxent developed a registration portal for a youth sporting league, completely replacing their manual process with an automated one. The engagement now involves feature development/updates.

    "With Praxent, I always knew what would be done for the next 2 weeks."

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  • 48
    • $10,000+
    • 250 - 999 employees
    • Toronto, Canada

    Founded almost 20 years ago in 2000, Net Solutions develops web, mobile, and e-commerce platforms. The team of nearly 800 employees is headquartered in Chandigarh, India but has offices in London, UK and Toronto, Canada as well. They also offer cloud services and UX design.

    Clients

    • Microsoft
    • Xerox
    • IMG
    • Yahoo

    Industries

    Notable Project

    Net Solutions provides custom software development services for a communications data company. They work on releases with the internal team adding features and capabilities to their B2B enterprise products.

    “We have a good partnership with Net Solutions; there haven’t been issues so far.”

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  • 49
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • New York, NY

    DOOR3 is a software development company headquartered in New York, NY. Founded in 2002, DOOR3 has grown to a team of about 60 employees that serves mostly enterprise and mid-market business. They provide software, web, and mobile app development, UX/UI design, and enterprise app modernization.

    Clients

    • Achievement Network
    • AIG
    • Alvin Ailey American Dance Theater
    • American Museum of Natural History

    Industries

    Notable Project

    A software company hired DOOR3 to create a unified look and feel for their products with UI/UX design. After research, DOOR3 gave suggestions for design elements like color schemes, systems, and fonts. 

    “They had a great team, and we have nothing but praise for them.”

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  • 50
    • $10,000+
    • 50 - 249 employees
    • Warszawa, Poland

    Flying Bisons is an experience design consultancy that specializes in UX/UI design, web design, and product design. Founded in 2016, the consultancy is comprised of fewer than 50 employees. The team is based in Warsaw, Poland, and works with businesses across a variety of industries.

    Clients

    • KFC
    • IKEA
    • PwC
    • Booksy

    Industries

    Notable Project

    Flying Bisons helped a wellness and fitness company develop a mobile application by conducting UX research to verify customers' needs. The team prepared all documents and materials and presented the results. 

    "Their deep understanding of our business and comprehensive final presentation was impressive."

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  • 51
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 2 - 9 employees
    • Kyiv, Ukraine

    Uitop is an Austin, Texas-based user experience design agency. The small team specializes in ux/ui design, web design, product design, and graphic design and was founded in 2021.

    Clients

    • Kenjo 🇩🇪
    • ResHub 🇮🇪
    • FocusED 🇺🇸
    • Cicada 🇺🇸

    Industries

    Notable Project

    A software company has hired Uitop for UX/UI design. The team from Uitop has primarily focused on improving the interface of a CMS, managing taxonomies, and connecting a translation management system.

    “Overall, we’ve been impressed with their work ethic.”

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  • 52
    • Scheduling

      4.7
    • Quality

      4.8
    • Cost

      4.5
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Allentown, PA

    KDG is a leading tech provider working primarily with educational institutions, non-profits, and small to midsize family businesses. Headquartered in Allentown, Pa., with a satellite office in Washington, DC, KDG provides custom software development, CRM consulting, sales intelligence, and IT managed services. 

    Clients

    • Drexel University
    • Muhlenberg College
    • Pliant
    • Albright College

    Industries

    Notable Project

    KDG was hired by a pool construction and cleaning business for help in migrating their business systems to the Zoho platform. They assured the client that the project was aligned with their core competencies.

    "Everything on which we were sold about KDG was never displayed."

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  • 53
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    WeSoftYou is a web and mobile development company of 50 employees. Their headquarters is in Kiev, Ukraine, with a secondary location in Santa Monica, Calif. Founded in 2016, they offer web development, mobile app development, and custom software development. They primarily serve small and midmarket businesses in the healthcare, education, IT, and real estate industries.
     

    Clients

    • Audi
    • eToro
    • Living Security
    • Combyne

    Industries

    Notable Project

    WeSoftYou is developing a financial services web app with multiple user types. Customers can create their own custom experience and craft their own notification settings. There’s also a backend admin area.

    "They’re the first outsourced team I’ve seen that puts such care into their work." 

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  • 54
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • San Francisco, CA

    Aspirity is a development agency with a representative office in San Francisco CA. Founded in 2011, they provide professional teams for extension startup and midmarket companies. Their services include full stack web and mobile development, UI\UX and product design.

    Clients

    • Schibsted Media Group
    • Arctic Group
    • Shoreline.io

    Industries

    Notable Project

    By providing focused frontend and UX design expertise, Aspirity is assisting with the development of a team creation platform. Early work consists of a mock system for funding and sales efforts.

    "I have appreciated their dedication in assisting me."

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  • 55
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • Noida, India

    Nickelfox is a user experience company based in Noida, India. Founded in 2015, their team of 51 employees provides mobile app development, UX design, and e-commerce development services.

    Clients

    • General Electric Aviation The New York Times Generali General Insurance Lily AI: See your customers as they see themselves ScopeWorker: Procure-Manage-Pay of field services between buyer
    • supplier and worker. Inito App: Know your most fertile days to get pregnant MyGov App Kora Pay App: Simplified payments for smarter businesses

    Industries

    Notable Project

    Nickelfox developed a SaaS issue reporting and tracking tool for an IT consulting company. The platform also allowed technicians, managers, and other staff members to develop a mobile app.

    "Nickelfox is very cooperative and always ready to listen to our concerns."

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  • 56
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • San Francisco, CA

    Clay is a top UI/UX and web design agency based in San Francisco. They specialize in strategy, user experience design, brand identity, and development of digital products. Founded in 2009, Clay is now a team of over 30 people working with leading brands and startups.
     

    Clients

    • Google
    • Facebook
    • Coinbase
    • Slack

    Industries

    Notable Project

    Clay initially redeveloped an Android app’s UX to integrate its iOS counterpart’s visual design. They’ve since worked on global designs for upcoming apps (e.g. conceptualizing, wireframing, UX design).

    “The level of initiative they take in creating their own solutions consistently impresses me.”

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  • 57
    • Scheduling

      4.6
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • Portland, OR

    EMERGE is a digital service agency based in Portland, OR. Founded in 1998 and with a team of about 30, Emerge uses its world-class expertise to create innovative apps, digital products, and web pages.

    Clients

    • Nike
    • Splunk
    • GAP
    • Cambia

    Industries

    Notable Project

    Emerge Interactive first developed a digital platform to showcase a top university’s environmental institute and were then contracted for a variety of additional sites, each with its own complexity.

    "Emerge Interactive is just as strong in technology as they are in design and content."

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  • 58
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Uptech is a web and mobile app development company based in Kyiv, Ukraine. They were founded in 2016 and have a team of about 75 employees. Along with mobile app development and web development, they also specialize in UX/UI design. They mainly serve midmarket and small business clients in the eCommerce, health care, and financial services industries.

    Clients

    • Unilever(DSC)
    • Drone Base
    • Aspiration
    • Yaza

    Industries

    Notable Project

    The Uptech was hired to develop an Android version of the client's existing iOS application. They redesigned a few features to make the new app more intuitive for Android users.

    "All around, I've been very satisfied and very happy with the work that they [Uptech] have done."

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  • 59
    • $50,000+
    • 2 - 9 employees
    • Irvine, CA

    Product design company Topflight Apps is based in Irvine, Calif. with a second location in Las Vegas. Since 2015, their team of 17 has specialized in mobile app development, web development, UX/UI design, and more. They work for small and midmarket businesses alike in the healthcare, ecommerce, consumer products, and financial industries.

    Clients

    • Allheartz: computer vision for remote physiotherapy and sports care (SaaS platform + mobile apps)
    • Walker Tracker: a SaaS platform for employee wellbeing programs backed by an award-winning mobile app (acquired by Terryberry in 2022, 3-year partnership)
    • Dedica: a SaaS platform for remote patient monitoring (the client landed their first RPM SaaS client valued at $300k annually, ROI positive in 2022, 2-year partnership)
    • Rockemath: an online math app (helped them launch a new online math game that has reached 320k students in 2022, 4-year partnership)

    Industries

    Notable Project

    A survey platform hired Topflight Apps for web portal development. The portal allows users to take surveys and redeem points for rewards. Topflight Apps is also assisting with a website revamp and maintenance.

    “Topflight Apps acts as a one-stop shop for us.”

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  • 60
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Warszawa, Poland

    Ceiden is a digital product design agency founded in 2016 and located in Lviv, Ukraine. The team of 9 focuses on the strategic and visual elements of UX/UI design, graphic design, product design, and video production. They mainly partner with small- and mid-sized businesses in a variety of industries.

    Clients

    • Blizzard
    • Gridics
    • Exceeders
    • Sensority

    Industries

    Notable Project

    Cieden provides ongoing, iterative development support for a real estate software startup. They do UI and UX design for a variety of products for different needs within the industry.

    “They are extremely adaptive, responsive, and are a pleasure to work with.”

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