Top 100 User Research Companies

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Top 100 User Research Companies

September 2022

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User research is part of UX design. It involves collecting qualitative and quantitative data about a company's or product's users with the goal of understanding user needs and pain points. 

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List of the Best User Research Services

  • 31
    • Scheduling

      4.6
    • Quality

      4.7
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • L'viv, Ukraine

    OTAKOYI is a software development and design company located in Lviv, Ukraine. Since its establishment in 2011, it offers over 9 years of professional technical expertise and has grown up to 70 in-house specialists. The company’s services include UI/UX design, graphic design, and mobile and web development. 

    Clients

    • KIA
    • Phillip Morris
    • Emirates Development Bank
    • Stripe

    Industries

    Notable Project

    OTAKOYI continued the development of the website of a software development company's customer. They provided full stack development, and their tech stack includes React, Chakra UI, Node.js, and WebSocket.

    "It was a pleasure to work with the team."

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  • 32
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Allentown, PA

    KDG is a leading tech provider working primarily with educational institutions, non-profits, and small to midsize family businesses. Headquartered in Allentown, Pa., with a satellite office in Washington, DC, KDG provides custom software development, CRM consulting, sales intelligence, and IT managed services. 

    Clients

    • Drexel University
    • Muhlenberg College
    • Pliant
    • Albright College

    Industries

    Notable Project

    KDG provides ongoing accounting services for an equipment and supply company. They help the client set up Zoho Books, migrate to Quickbooks, balance 2021 books, and fix system inventory issues.

    "They have met our expectations throughout our entire time of working together."

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  • 33
    • Scheduling

      4.8
    • Quality

      4.7
    • Cost

      4.6
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Szczecin, Poland

    Riotters is a web design agency located in Szczecin, Poland. They offer web design, ux/ui design, video production, branding, and more and were launched in 2015.

    Notable Project

    Riotters designed and developed a website for a blockchain platform. Following an initial discovery phase, they collaborated with the internal team on the development process.

    "Riotters was always available, flexible, and in touch."

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  • 34
    • $10,000+
    • 10 - 49 employees
    • Glen Allen, VA

    Simple Thread is a development company that was founded in 2010 in Richmond, Va. It employs a team of 9 who specializes in web development, custom software development, mobile app development, and UX/UI design for mostly mid-sized companies.

    Clients

    • Dominion Energy
    • University of Virginia
    • Strategic Risk Associates
    • Century Distribution Systems

    Industries

    Notable Project

    Simple Thread is developing a web app with a cloud database for a solar energy company. They’ve leveraged Figma to create the UI/UX designs and a prototype of the tool.

    “They’re very good at understanding how users interact with the tools they create.”

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  • 35
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • London, United Kingdom

    Lighthouse is a specialist UX and UI design agency, founded in London but now working together from all over the globe.
    Founded in 2008, the Lighthouse team use cutting edge design, collaboration and experience to solve the most complex problems. Lighthouse partner with both well-established enterprise businesses seeking to inject life into under-performing applications, and funded startups ready to progress their product. These are typically headed up by seasoned founders who love the process as well as the outcome.

    Clients

    • Total
    • John Lewis
    • Red Bull
    • PayPoint

    Industries

    Notable Project

    Lighthouse provides mobile application development and UX/UI design services for a transportation and logistics company. They’ve redesigned the client’s apps and integrated them into a single code base.

    "Their most distinguishing quality is that they’re sincere, humble, and empathetic."

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  • 36
    • Scheduling

      4.6
    • Quality

      4.7
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • Poznań, Poland

    Apptension is a creative product studio with almost a decade of experience and 70+ specialists on board. Their bread and butter is pushing the envelope of what innovative digital experiences can look, feel and work like.
    Working with founders, investors, and top creative agencies, they bring out-of-the-box thinking, great design, and plenty of technical competence. From an early-stage startup to Uber, they serve clients of various needs and sizes.

    Clients

    • Netflix
    • Uber
    • Heineken
    • Unit9

    Industries

    Notable Project

    Apptension developed a home management mobile app for a consulting company. The app had three main submodels and a marketplace for home services. The technologies used include Python, React, and React Native. 

    "The dedicated team was professional, responsive, and proactive with the solutions they offered for our project."

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  • 37
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • L'viv, Ukraine

    Excited is a digital product design agency based in Lviv, Ukraine. Their team of 5 experts have offered UX/UI design solutions to small and midmarket businesses since 2018. Their user experience services revolve around usability testing, user research, and UX strategy.

    Clients

    • Milkstork
    • Builddirect
    • ClubReady
    • Verida

    Industries

    Notable Project

    Excited redesigned the website of a tourism e-commerce company, designed to be more applicable to consumer behavior. The client anticipated circling back after implementation to hold AB testing.

    "They were easy to work with and fun to talk to."

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  • 38
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    WeSoftYou is a web and mobile development company of 50 employees. Their headquarters is in Kiev, Ukraine, with a secondary location in Santa Monica, Calif. Founded in 2016, they offer web development, mobile app development, and custom software development. They primarily serve small and midmarket businesses in the healthcare, education, IT, and real estate industries.
     

    Clients

    • Audi
    • eToro
    • Living Security
    • Combyne

    Industries

    Notable Project

    WeSoftYou was hired by a tax compliance platform to develop a custom software MVP. The solution streamlines the client's internal processes by reducing management time and increasing productivity.

    "We are very satisfied with the work that WeSoftYou delivers, and I'd be glad to recommend them to anyone."

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  • 39
    • $25,000+
    • 250 - 999 employees
    • Reston, VA

    Modus Create is a consulting firm based in Reston, Va. that helps predominately enterprises and mid-market businesses transform for success in the digital future. Founded in 2011, they currently have about 164 employees located in Cluj-Napoca, Romania, Santa Ana, Costa Rica, and Los Angeles who provide time zone-aligned services to their clients. In addition to custom software and web development, they affect change through a collaborative engagement model that focuses on strategy, product design and build, UX, company culture, and process change. 

    Clients

    • Audi
    • UNIQLO
    • AARP
    • Hobsons Education

    Industries

    Notable Project

    Originally looking to migrate servers, a financial services company hired Modus Create. The team suggested a cloud migration, which they handled entirely, working closely with the system administrator.

    "They did a great job; I wouldn’t change anything."

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  • 40
    • Scheduling

      4.8
    • Quality

      4.7
    • Cost

      4.6
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • Austin, TX

    Since 2000, Praxent has launched over 300 unique software products. The team of 30+ is based in Austin, TX, and has experience working with small, mid-market, and large clients on their software development, web development, and mobile app development needs.

    Clients

    • NEWITY
    • alooola
    • Sage Equity Partners, LP
    • Meriwest

    Industries

    Notable Project

    Praxent designed seven demo prototypes for a cybersecurity company using Figma. The prototypes allow the client to show consumers how their API products work in a real-world context.

    “I’m not easily impressed, but Praxent has been a fantastic partner, and we’ve had a great experience.”

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  • 41
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 250 - 999 employees
    • Irvine, CA

    Vincit California is a software development company that has provided mobile app development, custom software development, and UX/UI design services to their clients since 2007. Their team of 1,000 employees is based out of Irvine, Calif. With another office in Helsinki.

    Clients

    • Logitech
    • Nokia
    • Yamaha
    • Stich & Tie

    Industries

    Notable Project

    Vincit created a botanical knowledge base solution that supports scientists in their R&D efforts. They handled the design, prototype, and development before shifting into a maintenance agreement.

    “They’re professional and develop the best products for their clients based on project needs.”

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  • 42
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • Chelsea, Australia

    XWP is a web agency founded in Chelsea, Australia in 2005 with over 50 employees. They offer web development, web design, and UX/UI design solutions to mid-market and enterprise-level clients in the fields of IT and media.

    Clients

    • Google
    • News Corp
    • Automattic
    • Rolling Stone

    Industries

    Notable Project

    XWP is helping a multinational technology company come up with a custom WordPress plug-in from scratch. The team handles both the development and design process using various technologies, such as React.

    "We’re impressed with their ability to ask the right questions and create a working plan."

    Visit Site
  • 43
    • Scheduling

      4.6
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • Portland, OR

    EMERGE is a digital service agency based in Portland, OR. Founded in 1998 and with a team of about 30, Emerge uses its world-class expertise to create innovative apps, digital products, and web pages.

    Clients

    • Nike
    • Splunk
    • GAP
    • Cambia

    Industries

    Notable Project

    EMERGE is building a digital B2B marketplace. They first helped the client fine-tune their proposition and identify the app's features. The team has designed and developed the app and is now creating a logo.

    "EMERGE has been true to their word — they deliver by their promised dates and always hit on their benchmarks."

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  • 44
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Lazarev., a product design company, is based in Kyiv, Ukraine. Launched in 2015, the small team specializes in product design and ux/ui design.

    Clients

    • Hewlett - Packard
    • Pattern Trader
    • Accern
    • Abu - Dhabi University

    Industries

    Notable Project

    Lazarev. provided UI/UX design services for an energy management consulting company. This involved developing wireframes, mood boards, the user flow, and a clickable prototype.

    "We were very happy with the quality of their work."

    Visit Site
  • 45
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 50 - 249 employees
    • San Francisco, CA

    ArcTouch was founded in 2008 and has offices in San Francisco, Calif., New York, and Florianópolis, Brazil. They excel at app development, blockchain, and UX/UI design. They guide their enterprise clients through the app building process by defining a strategy for the best user experience, planning the visual design, developing and testing the prototype, and ensuring optimization and growth.

    Industries

    Notable Project

    ArcTouch was directly involved in creating a mobile app for a luxury electric vehicle automaker. They aimed to integrate their products with IoT assistants such as Apple Watch, Siri, and Google assistant. 

    "They also cared about their work quality and often gave great suggestions on improving our UX."

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  • 46
    • Scheduling

      4.8
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Buenos Aires, Argentina

    Gonni Agency is a UX and branding agency based in Buenos Aires, Argentina. Founded in 2012, their team of around 10 employees specializes in UI/UX design and branding.

    Clients

    • Just
    • Microsoft
    • Elysian Park Ventures
    • Vans

    Industries

    Notable Project

    GONNI Agency provided website redesign services. Their team also optimized the site for mobile and tablet usage. 

    "They understood what we wanted."

    Visit Site
  • 47
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • Prague, Czech Republic

    Ackee is a mobile app and web development company based in Prague. Founded in 2012, its team of fewer than 50 specializes in web development, mobile & app marketing, and AR/VR development.

    Clients

    • German Bundestag
    • Livesport
    • J&T Bank
    • CME

    Industries

    Notable Project

    Ackee has developed a customizable mobile app for a travel solutions provider. The app covers features for various HR onboarding processes and other functionalities required by the client.

    "The speed of the cooperation and deployment was really impressive."

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  • 48
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Warszawa, Poland

    Ceiden is a digital product design agency founded in 2016 and located in Lviv, Ukraine. The team of 9 focuses on the strategic and visual elements of UX/UI design, graphic design, product design, and video production. They mainly partner with small- and mid-sized businesses in a variety of industries.

    Clients

    • Blizzard
    • Gridics
    • Exceeders
    • Sensority

    Industries

    Notable Project

    Cieden provided UI/UX design support for a healthcare company. They were tasked with developing the UI/UX of the client's healthcare platform.

    "We were impressed with their responsiveness and quick turnaround time."

    Visit Site
  • 49
    • $10,000+
    • 10 - 49 employees
    • Kharkiv, Ukraine

    Spaceberry Studio is a studio based in Kharkiv, Ukraine, and founded in 2020. With over 10 employees, they provide UX/UI design solutions to small and mid-market agencies in the fields of e-commerce and business services.

    Clients

    • BitcoinWide - Global
    • SPUD - Canada
    • Morrison Financial - Canada
    • Farm.One - NY USA

    Industries

    Notable Project

    A dating app company hired Spaceberry Studio to design their app. Working from scratch, they designed the app's UI/UX.

    "Regarding the problem we had, the CEO of the company was diligent and kind to resolve the situation."

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  • 50
    • Scheduling

      4.7
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • München, Germany

    COBE Tech is a design and development agency with offices in Munich, Germany, and Osijek, Croatia. Founded in 2013, they have 17 employees experienced in UX and UI design, web and mobile app development, and digital solutions. They work with a range of companies around the world.

    Notable Project

    COBE provides a multi-partner loyalty program with website and cross-platform mobile application development support. They've helped the client implement agile processes and advise on UX/UI design improvements. 

    "They're more or less part of our in-house team, not just an outsourced service provider." 

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  • 51
    • $10,000+
    • 50 - 249 employees
    • Pune, India

    Aubergine Solutions is an end-to-end Web, Mobile, and Enterprise Applications UX Design and Development company. Founded in 2013 in Ahmedabad, India. we’ve built over 150+ products that made us known for impactful design and development. Our solutions include B2B and B2C products in FinTech, Education, Medical, Blockchain, Business Intelligence, HR, Health, Learning Management Systems, Marketing, Legal, Management, and more. 

    Clients

    • ezDI Inc.
    • OmniMD
    • Fitness Cubed
    • Digital Cues

    Industries

    Notable Project

    A B2B software company was looking to improve their customer engagement efforts, so they hired Aubergine Solutions to provide them with UI/UX design through Figma.

    "I’m quite satisfied with our partnership with Aubergine Solutions and the products they delivered."

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  • 52
    • $50,000+
    • 50 - 249 employees
    • Conshohocken, PA

    Think Company is an experience design company based in Philadelphia. Founded in 2007, Think Company's team of designers, developers, and strategists specializes in UX/UI design and development, digital strategy, digital product design and development, and web design and development. Think Company works primarily with large, enterprise clients, but also with well-funded startups and nonprofits.

    Clients

    • ADP
    • AmerisourceBergen
    • Arch Capital
    • ASTM

    Industries

    Notable Project

    A textiles and materials company hired Think Company to lead a user insights project by conducting research and client interviews. They collected user feedback across a spectrum of audience types.

    "This project flowed effortlessly, thanks to the detailed planning of the team."

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  • 53
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 1,000 - 9,999 employees
    • Boston, MA

    Dept is a web development firm that was founded in 2016. They have a team of over 1,300 employees, spread out over four offices in Boston, Amsterdam, Berlin, and Manchester, U.K. They offer web development, UX/UI design, and web design to midmarket and enterprise companies across the globe.
     

    Clients

    • Tesla
    • Sony
    • Adidas
    • Triumph Motorcycles

    Industries

    Notable Project

    DEPT (formerly Rocket Insights) took this client's database and provided a user interface and experience design that would make the data more easily accessible.

    "They work using design sprints which have been really helpful for us to advance our design quickly ..."

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  • 54
    • $75,000+
    • 10 - 49 employees
    • Morristown, NJ

    eDesign Interactive is a digital experience agency headquartered in Morristown, NJ. Founded in 2004 with a team of 30+, they create websites, digital strategy, and interactive campaigns across multiple industries.

    Clients

    • Turner Construction
    • AP Content Services
    • Wimpy Kid
    • LaserNetUS

    Industries

    Notable Project

    eDesign Interactive provides marketing services for a community college. They create content and ads for the group’s social media and website, along with an extensive digital campaign for recruiting students.

    “They’ve helped us learn — we’re a better institution now because of their inputs.”

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  • 55
    • $50,000+
    • 1,000 - 9,999 employees
    • San Francisco, CA

    Robosoft Technologies is a full-service digital experiences agency offering digital advisory, design strategy, UX/UI services, application development & maintenance and expertise in emerging technologies such as AR, VR, blockchain, chatbots and more. Established in 1996 and headquartered in San Francisco, the team of 500+ has offices in Mumbai, Udupi, Bengaluru, Chicago, and New York.

     

     

     

    Clients

    • Retail: Walmart
    • Target
    • JCPenney
    • Victoria's Secret

    Industries

    Notable Project

    Robosoft Technologies provides development services to a photo software company. They manage the overall architecture of the client's apps in both Mac OS and iOS.

    "They are skilled developers that are flexible and friendly to work with."

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  • 56
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • Noida, India

    Nickelfox is a user experience company based in Noida, India. Founded in 2015, their team of 51 employees provides mobile app development, UX design, and e-commerce development services.

    Clients

    • General Electric Aviation The New York Times Generali General Insurance Lily AI: See your customers as they see themselves ScopeWorker: Procure-Manage-Pay of field services between buyer
    • supplier and worker. Inito App: Know your most fertile days to get pregnant MyGov App Kora Pay App: Simplified payments for smarter businesses

    Industries

    Notable Project

    Nickelfox provided staff augmentation for the development of a train ticket booking platform. They were responsible for building the iOS app through Swift and integrating AWS and Python as their main tools.

    "They made good use of the project management tools and communicated openly to ensure transparency."

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  • 57
    • Scheduling

      4.6
    • Quality

      4.6
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 1,000 - 9,999 employees
    • Reston, VA

    Kellton Tech Solutions is a global IT outsourcing firm headquartered in New Brunswick, New Jersey, and has development and technical centers in McLean, Va. Gurgaon, India, and Hyderabad, India. Founded in 1993, they have over 850 employees. Their specialties include, custom software development, ERP, IT strategy, and IT managed services.

    Clients

    • FINANCIAL SERVICES
    • BNP Paribas
    • Paytm
    • Clix Capital

    Industries

    Notable Project

    Kellton helped a software company develop a robust, automated, and scalable system in Python, Java, and Lavarel. They offered an action plan, ran set of scripts and algorithms, and supported AWS architecture. 

    "They had an incredibly deep bench of resources with broad skills."

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  • 58
    • $100,000+
    • 250 - 999 employees
    • Atlanta, GA

    Started in 2001, Big Nerd Ranch is a 50+ web and mobile app development firm headquartered in Atlanta. While not creating apps for the world’s leading brands, their team leads immersive coding boot camps.

    Clients

    • airbnb
    • Amazon
    • Etsy
    • Facebook

    Industries

    Notable Project

    Big Nerd Ranch used Agile development, a Ruby on Rails backend, and Ember.JS frontend with a PostgreSQL database to build an MVP for an online marketplace, while also providing business development services.

    "What we ended up with was an industry best solution. … it was a solution built to scale and grow quickly."

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  • 59
    • $75,000+
    • 50 - 249 employees
    • Atlanta, GA

    HatchWorks is an Atlanta-based software development and UX/UI design company with extensive nearshore delivery centers in Latin America. Founded in 2016, HatchWorks core purpose is to design and build software solutions your customers and business will love. HatchWorks provides custom software development, experience design, analytics, AI/ML, big data, and cloud services through their integrated US and Nearshore Agile teams.

    Clients

    • AT&T
    • Diebold Nixdorf
    • TrueBlue (PeopleScout & PeopleReady)
    • Advent Health

    Industries

    Notable Project

    HatchWorks designed and developed an online and mobile software platform for a financial services company. The delivered solution has received overwhelmingly positive feedback from both clients and representatives, specifically praising the software’s intuitiveness, design, and interactive capabilities. HatchWorks’ personal investment and project management has helped guarantee future engagement.

     

    "It was the personal touch that will keep us coming back to HatchWorks."

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  • 60
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Redwood City, CA

    Staylime is a Magento development company from Redwood City, Calif., founded in 2010. They provide full-cycle development services for small businesses and large enterprises both in the U.S. and around the world. Their Magento services include UX/UI design, custom development, migration, theme development, integration, maintenance & support, performance optimization, extension development, and SEO.
     

    Clients

    • Kitco Metals
    • Accenture
    • Mageworx
    • Strapworks

    Industries

    Notable Project

    Staylime provided multiple Magento2 core extensions to improve an e-commerce platform's global visibility and ordering process. They integrated tax computations for the amounts displayed in the shopping cart.

    "I feel comfortable leaving them to get on with the job in hand."

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