Top 100 User Research Companies
March 2023Looking for a top user research company?
User research is part of UX design. It involves collecting qualitative and quantitative data about a company's or product's users with the goal of understanding user needs and pain points. User researchers use this data to improve a product's user experience.
A core benefit of user research is defining the user story – needs and pain points – behind a product. Solid user research ensures design changes target outcomes and business goals instead of new features that may not be used.
That's why we've created this list of the best user research firms for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business.
List of the Best User Research Services
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241
- $5,000+
- 10 - 49 employees
- Poznań, Poland
User experience agency and conversion optimization company Webmetric was founded in 2015. Their small team is headquartered in Poznań, Poland and London, United Kingdom. Their services include ux/ui design and conversion optimization.
Clients
- Czater.pl
Industries
Visit SiteNotable Project
Webmetric was hired by a business automation tool to redesign their web app. They conducted industry research and designed the UX, which was then followed by the UI design for both desktop and mobile devices.
"The communication was efficient and it helped us complete the task on time."
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242
- $10,000+
- 10 - 49 employees
- Poznań, Poland
Established in 2016, Adchitects creates websites, mobile app designs, shops and brands. Its team of around 10 is based in Poznan, Poland and specializes in web design, web development, and branding services for clients of all sizes across a variety of industries.
Clients
- Apollo Scooters
- The Explorers Club
- SENECA NYC
- Huddly
Industries
Visit SiteNotable Project
Adchitects designed the UI/UX of a website’s landing page for a mobile broker-dealer app using Figma. The project included a series of workshops to define user personas and mood boards.
“Adchitects’ level of care and personalized approach were outstanding.”
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243
- $5,000+
- 10 - 49 employees
- Irvine, CA
CreateApe is a digital creative agency based in Irvine, Calif. Founded in 2014, the team of 2 specializes in UX/UI design, conversion optimization, web development and more.
Industries
Visit SiteNotable Project
Create Ape provided animation services to a medical device manufacturer. They put together a series of animated screens for the client to implement in their existing device’s software workflow.
“I was impressed with their responsiveness and eagerness to move the project forward.“
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244
- $25,000+
- 50 - 249 employees
- New York, NY
Arctic Grey, Ltd. is a creative firm founded in 2015 and located in New York. With a team of fewer than 50 employees, they offer e-commerce development, web development, and content marketing services. They serve mostly small businesses in the e-commerce, business services, and government industry.
Clients
- Harvard University
- Peanuts | Snoopy & Charlie Brown
- Royce Chocolate
- The Smurfs
Industries
Visit SiteNotable Project
Arctic Grey, Ltd. is supporting the maintenance needs of an outdoor cooker manufacturer's Shopify Plus website.
"Their efficiency, transparency, and response time are impressive!"
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245
- $10,000+
- 50 - 249 employees
- Frisco, TX
Founded in 2008, Five Pack Creative is a mobile development company based in Frisco, Texas. Their nationwide team of developers helps clients with mobile app development, UX/UI design, and application testing. Across 100s of successful projects, they have helped clients across the U.S. achieve breakthrough results by providing thoughtful and creative solutions.
Clients
- American Airlines
- Match
- GoDaddy
- Entertainment Partners
Industries
Visit SiteNotable Project
Five Pack is developing custom software for a sports travel agency. The tool will connect the end customers to the vendors through automation, enabling them to better manage rosters, trips, and itineraries.
"You can tell it's a tight team, and they genuinely care about the product they are putting together."
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246
- $5,000+
- 10 - 49 employees
- L'viv, Ukraine
Gram is a design agency Lviv, Ukraine with a team of 7 professionals. Founded in 2011, the company specializes in branding and UX/UI design, with a branding focus on product branding and corporate identity, and user experience services revolving around user research and UX strategy.
Clients
- CopeCart
- Como
- Andcards
- Feedbe
Industries
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Efficy provided UI/UX design services for a software development company. The team designed the client's mobile app for fintech solution and their website as well.
"They fully satisfied our requirements!"
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247
- $50,000+
- 50 - 249 employees
- Toronto, Canada
JetRuby Agency LTD. is a research and development agency headquartered in San Francisco with offices in Krasnodar, Russia, Lviv and Ukraine. Since 2010, its team of over 100 has been specializing in e-commerce, web, mobile app and custom software development. JetRuby Agency LTD. focuses on clients in the real estate, consumer products, and financial industries.
Clients
- OSRAM
- Financial Times
- Universum
- GoPro
Industries
Visit SiteNotable Project
JetRuby Agency has designed the web app prototype of a utility service provider. Upon completing the app design, they've built the product's proof of concept and proceeded with its development.
"They put a lot of effort into making sure that everything works to my satisfaction."
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248
- $25,000+
- 10 - 49 employees
- Lisboa, Portugal
Flatstudio is a small Lisboa, Portugal-based web development firm. The team provides web development, branding, AR/VR development, and content marketing.
Clients
- Azuro.org
- Bookmaker.xyz
- Stavka TV
- Scores24
Industries
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Flatstudio is developing a tipster social network's mobile app and promo materials. They use Abstract and Figma to develop their design after choosing between multiple options.
"Flatstudio is always very affable and deeply interested in success of our project."
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249
- $10,000+
- 50 - 249 employees
- L'viv, Ukraine
Leobit is a web and mobile application development company based in Lviv, Ukraine. Founded in 2014, their team of 114 specializes in IT staff augmentation beyond their development capabilities. They work with mid market and enterprise companies in the information technology, hospitality, health care, and e-commerce industries.
Clients
- KEMET Corporation
- Antourage
- VismoX
- Imnoo
Industries
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Leobit helped the client build and develop a new mobile platform embedded with cloud-based solutions through the utilization of Flutter.
"Communication with the project manager was easy and accessible."
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250
- $5,000+
- 50 - 249 employees
- Santa Clara, CA
A product engineering services company located in Indore, Madhya Pradesh, India, 47Billion works frequently with small businesses, middle-market companies, and enterprises. The company focuses on industries such as information technology, advertising, gaming, and consumer products and has 76 employees. Established in 2014, 47Billion specializes in BI & Big Data consulting, UX/UI design, mobile app development, and cloud consulting.
Clients
- Cisco
- Nazara Games
- Personagraph
- Appsalar
Industries
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47Billion augments an internal development team to complete multiple cloud-based software projects for web, Android, and iOS platforms. They mainly utilize PHP, HTML, Flash, and JavaScript.
"The quality of work is paramount and the integrity of the team and the owner is phenomenal."
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251
- $10,000+
- 10 - 49 employees
- New York, NY
Top Notch Dezigns is a web design and digital marketing agency from New York. It was founded in 2004 and now has a team of 26 that does web design and development, mobile apps, SEO, SEM, and more for clients across a variety of industries, from business services to consumer products.
Clients
- Meadowbrook Financial Mortgage Bankers
- Brick Education
- Long Island University
- Wolo Manufacturing Corporation
Industries
Visit SiteNotable Project
Top Notch Dezigns has developed a modular building provider’s WordPress website, showcasing the client’s products and services. They’re currently providing digital marketing support.
"They take our problem seriously and see the project’s whole scope."
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252
- $50,000+
- 2 - 9 employees
- Marina del Rey, CA
Wire Media is a branding and design firm based in Marina del Rey, California, that was established in 2012. Their team of fewer than 10 employees offers UX/UI design, web design, and graphic design services.
Clients
- NONPROFITS: Box Inc
- Climate Access
- CREDO
- Environmental Defense Fund
Industries
Visit SiteNotable Project
Wire Media designed the website for a nonprofit education organization. They carried out a discovery process to look into UX aspects, gave SEO recommendations, and did some branding.
"We had a great team and a collaborative vibe going on."
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253
- $25,000+
- 10 - 49 employees
- Seattle, WA
Zazz is a Seattle-based mobile app development company founded in 2011. They have an additional office in San Francisco. Their team of approximately 50 employees serves clients of all sizes and industries. In addition to app development, they also specialize in enterprise app modernization and UX/UI design.
Clients
- Inclose
- Ideal Smart
- Sparehandz
Industries
Visit SiteNotable Project
Zazz has designed a mobile application for an employee wellness and fitness company. They’ve used Figma for the design, and they’re currently working on development using React Native, MongoDB, and Node.js.
“We like that Zazz cares about the details. They’re great at explaining everything they’re doing.”
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254
- $100,000+
- 1,000 - 9,999 employees
- Boston, MA
Dept is a web development firm that was founded in 2016. They have a team of over 1,300 employees, spread out over four offices in Boston, Amsterdam, Berlin, and Manchester, U.K. They offer web development, UX/UI design, and web design to midmarket and enterprise companies across the globe.
Clients
- Tesla
- Sony
- Adidas
- Triumph Motorcycles
Industries
Visit SiteNotable Project
DEPT® (formerly Devetry) is making enhancements and fixing issues on a software that they originally developed for a renewable energy lab. They tend to user requests through GitHub and continuously improve the tool's code and UI.
"Their expert, carefully developed solutions differentiate them from other providers that we’ve worked with."
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255
- $10,000+
- 10 - 49 employees
- Kakkanad, India
WowMakers is a specialized User Experience design agency. We design apps and websites used and loved by millions, enterprise software that doesn't suck, and delightful digital experiences that drives growth. In the last 10 years, we've worked with organizations of all shapes and sizes- from startups and small businesses to Fortune 100 companies, from governments and NGOs to mom-and-pop stores.
Clients
- Microsoft
- Citibank
- Mercedes
- Vodafone
Industries
Visit SiteNotable Project
WowMakers redeveloped and updated a website for a tech software services company. The project steps involved stakeholder workshops, competitor analysis, card sorting, and creating wireframes.
"They had a great sense of design that brought a unique and standout outcome."
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256
- $5,000+
- 2 - 9 employees
- Sarasota, FL
Captivation Agency is a small video production company. The Sarasota, Florida-based company was founded in 2004. Their services include video production, graphic design, and web development.
Industries
Visit SiteNotable Project
Captivation Agency provided digital media production services for a marketing and advertising company. The project included layout, design, mapping, and assembly for multiple advertising campaigns.
"They were creative and always eager to take on more challenges."
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257
- $5,000+
- 2 - 9 employees
- Brașov, Romania
High Contrast is a full-service interactive agency located in Brasov, Romania. The agency was founded in 2002 and now has a team of 16 that offers web design, web development, UX/UI design, and branding services. They serve a variety of clients.
Clients
- Zitec
- French Revolution
- Hospice
- Tiriac Auto
Industries
Visit SiteNotable Project
High Contrast created a new visual identity for a cloud migration and support company. They were tasked with reconstructing the company webpage, designing a logo, and setting up a Facebook account.
"Their efforts successfully translated into deliverables."
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258
- $25,000+
- 10 - 49 employees
- Westborough, MA
Wakefly is a digital marketing agency founded in 2002 and headquartered in Marlborough, Mass. The team of nearly 50 employees supplies clients with personalized digital marketing programs. Taking a holistic approach to digital marketing, Wakefly blends design, development, and online marketing strategies such as web development and design, SEO, and PPC.
Clients
- Wakefly has designed and developed hundreds of websites across multiple content management systems
- for many different industries. We take the time to make sure we understand your business goals and objectives when designing and developing your site
- to make sure it will be functional for your customers
- and easy for you to update and understand.
Industries
Visit SiteNotable Project
Wakefly provides web development services. They code the front- and backend, in many languages, to create unique pages, features, portals, and interfaces.
"Their exceptional customer service is why we're still working with them—even after eight years."
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259
- $25,000+
- 10 - 49 employees
- Tallinn, Estonia
ANODA Mobile Development Agency is a Kharkiv, Ukraine based app developer. They were founded in 2013 and have a team of 32 employees. Along with mobile app development, they also specialize in UX/UI design and application testing. They mostly work with small businesses in health care, utilities, and consumer products industries.
Clients
- Stop, Breathe & Think
- Balboa Water Group
- Communify Health
- Communify Health
Industries
Visit SiteNotable Project
ANODA Web & Mobile Development Agency is developing a SaaS platform for an IT service company's end client. The service includes HIPAA-compliant user data storing and AWS development, as well.
"We finished the project earlier than planned with good quality."
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260
- $25,000+
- 2 - 9 employees
- Plymouth, United Kingdom
Elixel is an UX design company. Their small team is in Plymouth, United Kingdom. Their services include ux/ui design, mobile app development, web design, and web development. The company was established in 2012.
Industries
Visit SiteNotable Project
Elixel designed interactive wireframes for a palletized goods distributor. These wireframes served as a UI/UX design prototype for the development of an Android and iOS mobile app for signature collection.
“Elixel showed an impressive keenness to understand our business to ensure that what they were doing fit our purpose.”
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261
- $50,000+
- 10 - 49 employees
- Edmonton, Canada
Lift Interactive is a creative agency that is located in Edmonton, Canada. Founded in 2002, they have over 20 employees who specialize in web design, digital strategy, and branding. Most clients are small and midmarket businesses in the nonprofit, hospitality, and consumer products sectors.
Clients
- USAFActs.org
- Tourism Jasper
- Amplifier Giving
- Business in Vancouver
Industries
Visit SiteNotable Project
Lift Interactive built two office software systems. One centralizes appointment bookings and distributes work orders, while the other posts results and notifications.
"The atmosphere in the organization itself is really productive and attractive."
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262
- $50,000+
- 2 - 9 employees
- London, United Kingdom
Digiruu is a digital firm founded in 2016 run by a team of fewer than 10 professionals. Based in London, the company lends their expertise in mobile app development, UX/UI design, and web design to clients ranging from startups to large enterprises, working in various industries such as consumer products, advertising, and media.
Clients
- Pretty Lavish
- ByErim
- The Climate Week NYC
- Subconsciously
Industries
Visit SiteNotable Project
A parenting app provider hired Digiruu to develop a prototype and website they could use to pitch their ideas to investors. They explored the HLRs, designed the app, and built the prototype and website.
"Digiruu were a total delight to work with — their knowledge, expertise, commitment, and service were faultless."
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263
- $10,000+
- 10 - 49 employees
- Chorzów, Poland
Headquartered in Gliwice, Poland, CHALLENGE Studio is a creative agency. Serving mostly small to midmarket businesses across a variety of industries, their team of fewer than 10 employees offers branding, UX/UI design, web design, and packaging design services. They were founded in 2013.
Clients
- Amazon Poland
- Techland
- SalesViewer GmbH
- Nubilaria srl
Industries
Visit SiteNotable Project
A marketing consultancy has hired CHALLENGE Studio to design and build a catalog for their end customer. The team led a design thinking process with workshops for the design. Next, they’ll build a website.
“Their approach lets us easily see how the project is developing and what step they’re in.”
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264
- $25,000+
- 10 - 49 employees
- Providence, RI
Oomph is a digital agency based in Providence, RI and founded in 2007. The team of about 25 employees specializes in web design and development for Drupal and WordPress and UI/UX design.
Clients
- Fidelity
- Leica
- Blue Cross Blue Shield
- Outfront Media
Industries
Visit SiteNotable Project
A nonprofit organization partnered with Oomph, Inc. to develop a web app that would attract their target audience and allow them to donate, lend money to the organization, and apply for a loan in real-time.
"There were times when they were challenged. But they never shied away from the challenge and provided solid solutions."
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265
- $5,000+
- 50 - 249 employees
- Bengaluru, India
Reckonsys is a software development firm headquartered in Bangalore, India. The company was founded in 2015 and currently has 39 employees. They specialize in blockchain, AI, and custom software development.
Industries
Visit SiteNotable Project
Reckonsys is helping a pharmaceutical company develop a custom application, including an iOS and Android version. Key technologies being used are: Django, JavaScript, CSS3, JWT, HTML5, AWS, Docker, and more.
"Their developers are a class apart in terms of learning and execution."
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266
- $10,000+
- 2 - 9 employees
- Cádiz, Spain
The Branx, a startup branding agency, is headquartered in Cádiz, Spain. They provide logo, branding, web design, web development, and more and were launched in 2019.
Industries
Visit SiteNotable Project
The Branx created a new logo and brand identity for an IT labs platform. They designed three mobile-responsive logos to signal the company’s core values and gamification approach.
"They truly care about our business and our needs. We are impressed by their creative work."
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267
- $100,000+
- 10 - 49 employees
- San Francisco, CA
WLCM App Studio is a software development firm launched in 2011. The small San Francisco, California-based team specializes in custom software development, mobile app development, ux/ui design, application testing, and more.
Industries
Visit SiteNotable Project
WLCM App Studio has provided custom development services for a community tech startup. They’ve built a web application and a networking platform from scratch, working on wireframes and UX/UI design as well.
“Their attitude around accountability is vital for us. They act as an extended part of our team.”
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268
- $5,000+
- 2 - 9 employees
- Madrid, Spain
TeaCup Lab is a UI/UX firm based in Madrid, Spain. Founded in 2016, their team of 8 serves clients in the finance and automotive sectors. Services include market research and usability testing.
Clients
- Banco Santander
- HBO
Industries
Visit SiteNotable Project
TeaCup Lab provided user research services to a UX consultancy. They conducted user tests for one of the client's European end customers and assisted in hiring users.
"They always deliver great quality."
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269
- $50,000+
- 50 - 249 employees
- Zagreb, Croatia
We are an award-winning, full-service software delivery agency. As one of Central Europe’s fastest-growing companies, our work spans many industries.
Agency04 is a 100+ strong team that builds Mobile apps, Web apps & Enterprise backends. You can level-up your productivity with our Test automation, BPM systems & Agile coaching.
Clients
- STRABAG
- AMPLEXOR International
- ELCA - Independent Swiss IT company supporting digital transformations
- SPOTSIE
Industries
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Agency04 is the chosen developer of a digital goods marketplace for a sports company. The team handles the backend and native mobile applications frontend of the product. They utilize Java, ReactJS, and more.
"Every person involved is very dedicated to the product they are building for us."
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270
- $10,000+
- 2 - 9 employees
- Brooklyn, NY
Suits & Sandals is a brand communications agency that was founded in 2011. Headquartered in Brooklyn, N.Y., the company consists of 11 employees. They specialize in branding, digital strategy, and web design. They primarily serve midmarket companies in the nonprofit, IT, and media industries.
Clients
- Trialbee
- Vault Health
- Interchecks
- Bayer G4A
Industries
Visit SiteNotable Project
Suits & Sandals provided a suite of brand strategy services for a construction firm. Along with a complete website redesign, the team also created a new logo, style sheets, and branding guidelines.
"It's not just a contract. They really are looking to build relationships."
Most Reviewed User Research Company
Connect with an User Research Company that received the most new reviews in the past 12 months.
User Research Company
- 11 15 new reviews
- 12 14 new reviews
- 13 14 new reviews
- 14 14 new reviews
- 15 14 new reviews
