Top 100 User Research Companies
April 2023Looking for a top user research company?
User research is part of UX design. It involves collecting qualitative and quantitative data about a company's or product's users with the goal of understanding user needs and pain points. User researchers use this data to improve a product's user experience.
A core benefit of user research is defining the user story – needs and pain points – behind a product. Solid user research ensures design changes target outcomes and business goals instead of new features that may not be used.
That's why we've created this list of the best user research firms for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business.
List of the Best User Research Services
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181
- $25,000+
- 50 - 249 employees
- Bangkok, Thailand
Morphosis is a digital consultancy in Bangkok, Thailand. Founded in 2014, they have about 46 employees that serve mostly enterprise and midmarket clients in the financial, healthcare, and business sectors. Services include web development, mobile app development, and UI/UX design.
Clients
- Morphosis has worked with over 200+ of Asia’s leading organizations across BFSI
- healthcare
- hospitality and retail. Select clients include Mastercard
- Omise
Industries
Visit SiteNotable Project
Morphosis provided SEO services for a fintech startup. They provided an SEO website audit, created landing pages, advised on technical issues, and performed on-page optimization.
"Their level of professionalism and overall knowledge within the industry stands out."
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182
- $5,000+
- 50 - 249 employees
- Bengaluru, India
GoodWorkLabs is a software development firm based in Bangalore, India with additional offices in Fremont, Calif. Founded in 2013, GoodWorkLabs has around 70 employees, and offers a wide range of development services for a diverse client base. Their solutions include mobile, web, and custom software development, UI/UX design, and software integrations for small and mid-market clients in a variety of industries.
Clients
- Mercedes-Benz
- SAP
- Unilever
- OLX
Industries
Visit SiteNotable Project
GoodWorkLabs was hired by a digital advertising agency to develop an internal software tool. Their UI/UX design team also helped build a dashboard with a clickable prototype using Figma.
"Their team was adaptable and highly knowledgeable."
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183
- $10,000+
- 2 - 9 employees
- Boulder, CO
Fuego UX is a design agency founded in Boulder, Colo. in 2020. With no more than 10 experts, they offer UX/UI design, branding, and market research solutions to clients in the fields of arts, business, and financial services.
Industries
Visit SiteNotable Project
Fuego UX was hired by a retail company to develop their wireframes and UX design.
"They have an excellent workflow."
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184
- $25,000+
- 10 - 49 employees
- Tysons, VA
Fuselab Creative is a McLean, Virginia-based user experience company. The small team provides ux/ui design and was founded in 2017.
Industries
Visit SiteNotable Project
Fuselab Creative is providing UI/UX design services for an app development company's MVP. The team has created wireframes and is currently working on further modifications for the MVP's UI/UX.
"What makes them stand out is that they care about the people and the product they are bringing to life."
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185
- $50,000+
- 10 - 49 employees
- New York, NY
noformat is a strategic design agency based in New York City. The agency, founded in 2001, has a team of more than 15 that provides web design, UX/UI design, web development, mobile app development, graphic design, logo, print design, and packaging design services. noformat serves mid-market and other-sized companies in various industries that include advertising & marketing, arts & entertainment, and business services.
Clients
- Coca-Cola
- Heineken
- Capital One
- Grand Marnier
Industries
Visit SiteNotable Project
A bitcoin mining company hired noformat to redesign their website and provide ongoing development and improvements, as well as bring them to full compliance with accessibility codes.
"They are exceptionally willing to overcome any obstacles to meet our demands."
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186
- $50,000+
- 10 - 49 employees
- London, United Kingdom
NEVERBLAND is a web development firm. They provide web development, web design, ux/ui design, custom software development, and more and were launched in 2010. Their small team is London, United Kingdom-based.
Clients
- Togetherall
- Lick
- MyTrees
- Bulb
Industries
Visit SiteNotable Project
NEVERBLAND has developed a mobile app for a pharmaceutical collaborative strategic platform. They’ve worked on the UX/UI design and started building the product for iPhone, iPad, and desktop devices.
“Their interpretation of our needs and the design are exceptional.”
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187
- $10,000+
- 50 - 249 employees
- Bengaluru, India
GoProtoz is a UX/UI design and innovation company based in Bengaluru, India, with offices in Dallas and Hamburg, Germany. The company, founded in 2015, has a team of more than 20 that provides UX/UI design services to enterprise and smaller-sized companies and institutions in the education, financial services, health care & medical, e-commerce, business services, and transportation industries.
Clients
- SONY
- Nissan
- Paytm Money
- Jockey
Industries
Visit SiteNotable Project
GoProtoz developed a WordPress website for a nonprofit organization. They held a discovery session, worked on wireframes, and provided UI/UX designs. They also conducted QA testing.
"The team went above and beyond to fulfill our requirements. "
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188
- $5,000+
- 50 - 249 employees
- Cleveland, OH
Robots & Pencils is a web design company. Their midsize team is in Calgary, California. The agency specializes in web design, Artificial Intelligence, and mobile app development.
Industries
Visit SiteNotable Project
Robots & Pencils has integrated Salesforce into a transportation services company's management system. They have gathered the requirements and presented the project's design using Figma.
"Their ability to adapt to changes is impressive."
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189
- $10,000+
- 10 - 49 employees
- Vancouver, Canada
Skyrocket Digital is a digital marketing company that was founded in 2011 and offers 20 employees at its Vancouver, Canada headquarters. This firm provides branding, digital strategy, and web design services to clients in industries such as business services, education, and financial services.
Clients
- YYoga
- Obakki Foundation
- Bluzelle
- Sexy Hair
Industries
Visit SiteNotable Project
Tasked with refreshing an existing site, Skyrocket Digital developed a brand and messaging strategy for a pet health products company. They conducted user research to inform their redesigns of the website.
"They were incredibly responsive to adapting to our needs as we moved through the engagement."
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190
- $10,000+
- 10 - 49 employees
- Randburg, South Africa
CubeZoo is a web development company. The small team is headquartered in Randburg, South Africa. Their services include web development, mobile app development, and enterprise app modernization.
Clients
- Allegra
- BMW
- Investec
- Vodacom
Industries
Visit SiteNotable Project
CubeZoo helped a healthcare company overhaul an existing mobile application. After a series of project meetings, the team handled the entire process, from code review and adjustments to integrations.
"The team had a variety of options around UX design."
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191
- $10,000+
- 50 - 249 employees
- Kyiv, Ukraine
itjet is a software company based in Kyiv, Ukraine, and founded in 2019. With more than 10 employees, they specialize in web and mobile app development solutions for small and medium-sized businesses alike.
Clients
- Lumio
- Scale Development
- NOBAL Technologies
- Clockout
Industries
Visit SiteNotable Project
itjet provided React and Node.js developers for a digital meetings company. The developers joined the client's internal team. Two teammates worked directly with the client on this engagement.
"They do a great job."
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192
- $5,000+
- 10 - 49 employees
- Miami, FL
Mentores Digital, an UX agency, was established in 2010. Their small team is in Windham, New Hampshire and Curitiba, Brazil and focuses on ux/ui design, web development, mobile app development, branding, and more.
Clients
- ABC - Arab Banking Corporation
- Furukawa Electric
- Boticario Group
- Philco
Industries
Visit SiteNotable Project
Mentores Digital provides UI/UX design services to a healthcare startup. They help the client design their product workflows and identify opportunities to improve the UX.
“We have great chemistry and an excellent working relationship with Mentores.”
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193
- $10,000+
- 10 - 49 employees
- Berlin, Germany
Founded in 2018, Bonanza Design is a web development company that offers UX/UI design, digital strategy, and web design services to their small business, mid-market, and enterprise clients. Their 10 employees are based out of Berlin.
Clients
- We've previously worked with Volvo
- Zalando
- Siemens
- OrgOS
Industries
Visit SiteNotable Project
Bonanza Design was hired by a gifting-as-a-service platform to develop their branding and website structure. The client wanted a new branding structure that aligned with their existing branding.
"The team is wonderful! We'll definitely come back in the future for further projects."
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194
- $100,000+
- 50 - 249 employees
- Pleasanton, CA
UXReactor is a full-service UX design firm based in Pleasanton, Calif. with an office in Hyderabad, India. The firm was founded in 2014 and has a staff of more than 80 professionals who provide UX/UI design, digital strategy, and business consulting services to small businesses, mid-market companies, and large enterprises.
Clients
- CDW
- Citrix
- VMware
- Nokia
Industries
Visit SiteNotable Project
UXReactor handled UX research and design for a data analytics company. They helped establish customer journey maps, personas, and need statements. Then, they designed the UI based on the findings and research.
"UXReactor is an expert in their field. They helped change the thought process we have at our organization."
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195
- $10,000+
- 2 - 9 employees
- London, United Kingdom
Precode, an user experience design company, was established in 2018. They are in London, United Kingdom and have a small team. Their services include ux/ui design.
Clients
- Aviva
- Apple
- Audi
- AXA
Industries
Visit SiteNotable Project
Precode designed and developed a company website for a strategic engagement agency. They conducted a team member training on using backend for uploading content.
"The team was very knowledgeable, providing guidance on creating the best site for us."
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196
- $75,000+
- 10 - 49 employees
- Baton Rouge, LA
ThreeSixtyEight is a full-service digital agency founded in 2011 and based in Baton Rouge, LA. Their small team of 18 employees creates unique digital experiences using its expertise in SEO, web design, branding, and social media.
Clients
- Rakuten
- AsBuilt
- Louisiana Economic Development
- CenturyLink
Industries
Visit SiteNotable Project
ThreeSixtyEight is a data solutions company’s branding partner. They’ve created the client’s brand style guide and communication strategy. They’re currently executing various marketing campaigns.
"Our relationship with ThreeSixtyEight has been very casual, so working with them has been very easy."
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197
- $25,000+
- 2 - 9 employees
- Cooper City, FL
Founded in 2000, The Skins Factory is a UI/UX design studio. They're located in Fort Lauderdale, Fla., and have fewer than 10 employees. Their work has landed them a number of large clients despite their size, but they work with firms of varying sizes and sectors. Other services include brand identity and logo design.
Clients
- Microsoft
- Disney
- Intel
- Bank of America
Industries
Visit SiteNotable Project
The Skins Factory handled the UI/UX design of a health management company’s app. They worked on graphic designs for the app’s images and icons. The goal was to make the app easy to use and look professional.
“The design they delivered was incredibly well done; it was visually awesome.”
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198
- $10,000+
- 50 - 249 employees
- Poznań, Poland
tonik is a UX design studio located in Poznan, Poland. It was founded in 2007 and has a team of 33 web design and development, UX/UI design, and branding specialists. Their work leverages aesthetically pleasing interfaces to improve conversion rates and engage users.
Clients
- Segment
- ChiliPiper
- Wildfires
- Liefergrün
Visit SiteNotable Project
tonik developed a website for a customer engagement platform. The team was responsible for full stack development and infrastructure support.
"Tonik does everything right."
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199
- $10,000+
- 10 - 49 employees
- Kraków, Poland
69pixels is a UX/UI agency based in Minsk, Belarus. Founded in 2017, 69pixels has a team of under 10 that specializes in providing web design services to primarily mid-market businesses.
Clients
- Teslasuit
- Hypervsn
- Wargaming
- MTBank
Industries
Visit SiteNotable Project
69pixels was hired by a learning platform to design their mobile app. They've led a discovery phase, created design concepts and templates, and designed the app's screens.
"They have a very solid team that's come up with interesting design proposals."
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200
- $50,000+
- 2 - 9 employees
- Marina del Rey, CA
Wildebeest is a California-based agency that specializes in app development, software development, and web design. With less than 50 members on staff, the agency delivers custom web and software solutions for their clients.
Clients
- PepsiCo
- Toyota
- Microsoft
Industries
Visit SiteNotable Project
Wildebeest led the game development and design operations of an AI company. The team delivered an interactive, mobile- and web-friendly platform that aimed to get the word out about the client's business.
"Their work ethic was truly pivotal in our project’s success."
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201
- $5,000+
- 2 - 9 employees
- Kyiv, Ukraine
Web development company Depo Studio is based in Kyiv, Ukraine. The firm specializes in web development, web design, and e-commerce development and is small.The firm was founded in 2017.
Clients
- Bubbleworld
- Orb Space
- Nuova Digital Agency
- Dima Kutsenko
Industries
Visit SiteNotable Project
Depo Studio developed a WordPress website for a language school. This involved conducting UX research and creating clickable wireframes, a sitemap, and a static design in Figma.
"I had not come across anyone who could provide me with a comparable level of service before."
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202
- $10,000+
- 10 - 49 employees
- Tallinn, Estonia
Founded in 2015, Demigos is an IT solutions company that offers UX/UI design, web development, and mobile app development to their small business clients in the retail, healthcare, and financial services industries. Their 50 employees are based out of Kyiv.
Clients
- GapNurse
- Wendy's Team
- Skylynx
- Social Boost
Industries
Visit SiteNotable Project
A marketing and development agency partners with Demigos to support them with various complex development projects for their clients.
"We like their style and professionalism and have worked with them ever since."
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203
- $25,000+
- 2 - 9 employees
- Austin, TX
Standard Beagle Studio is an user experience company. The small Austin, Texas-based agency was established in 2012. Their team offers ux/ui design, web development, custom software development, and web design.
Industries
Visit SiteNotable Project
Standard Beagle Studio built a website for a restaurant chain's nonprofit foundation. They implemented a complex application for assistance form as well as a donation functionality into the site.
"They were easy to work with, creative, and talented."
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204
- $10,000+
- 10 - 49 employees
- Montréal, Canada
Signifly is a digital design and development agency headquartered in Montreal, Canada, with an office in Copenhagen. Since 2010, their team of about 30 has expertise in digital strategy, UX/UI design, and e-commerce development.
Clients
- BMO - Bank of Montreal
- Diva Cup
- GE Current
Industries
Visit SiteNotable Project
A B2B business hired Signifly to design and develop a new website. The team also created a new brand identity, along with a new brand guidelines, for the client.
“I’m in love with Signifly’s team.”
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205
- $1,000+
- 10 - 49 employees
- Warrington, United Kingdom
Atomic Digital Marketing is a digital marketing agency headquartered in Stretton Warrington, United Kingdom. Founded in 2016, their team of 4 provides SEO, web design, PPC management, and social media marketing. Their specialties are WordPress development and Facebook advertising.
Clients
- Rocambolesque
- Enbi Global Inc
- Savants UK
- The Student Lawyer
Industries
Visit SiteNotable Project
Atomic Digital Marketing provided web development for a Facebook and Instagram advertising company. The team rebranded the client's website, including updating the domain with a name change.
"Communication was very prompt and helpful."
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206
- $25,000+
- 10 - 49 employees
- Washington, DC
Teal Media is a full-service creative agency that was founded in 2008. With offices in Washington, DC and Royal Oak, MI, Teal Media, and its team of 10 employees, is skilled in web and UI/UX design, branding, and web development. They primarily serve nonprofits and advocacy organizations.
Clients
- AFL-CIO CARE USA
- Council on Foreign Relations
- Equal Justice Works
- Equal Rights Advocates
Industries
Visit SiteNotable Project
Teal Media developed a microsite for a nonprofit, using their Archie platform. They had a kick-off meeting to discuss the project goals before building the site featuring data from a research project.
"They are an incredibly talented team who does what they say they will do."
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207
- $10,000+
- 10 - 49 employees
- Austin, TX
Pushstart Creative is a small product design company. They focus on product design, custom software development, branding, packaging design, and more and were established in 2011.
Clients
- General Electric
- Dell
- Friedrich
- PepsiCo
Industries
Visit SiteNotable Project
Pushstart Creative provides UI/UX design services for a manufacturing company. The team is responsible for concept exploration, wireframes, UX mapping, prototyping, user research, and more.
"Their range of skillsets and speed of execution was impressive."
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208
- $5,000+
- 2 - 9 employees
- London, United Kingdom
Burst Digital is a web design company in London, United Kingdom. They offer web design, graphic design, web development, digital strategy, and more and were launched in 2018.
Clients
- Vivienne Westwood - The Vivienne Foundation
- Lucinda Green
- Clean Kitchen
- Verity Bowditch
Industries
Visit SiteNotable Project
A business consultancy firm was looking to rebrand their company, so they engaged with Burst Digital for their rebranding, WordPress web development, marketing strategies, and maintenance and support.
"I found the team very knowledgeable, and they essentially served as a one-stop shop for all my needs."
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209
- $25,000+
- 50 - 249 employees
- Kansas City, MO
Crema is a digital agency with offices in Kansas City, Mo., and Lafayette, IN. Since 2009, the agency and its team of more than 25 has specialized in web design and development, custom software development, UX/UI design, and mobile app development. The agency works in several industries, including non-profits, business services, and consumer products.
Clients
- Lockton Companies
- Black & Veatch
- Worksmart.ai
- SBI
Industries
Visit SiteNotable Project
Crema is developing a custom HubSpot database to help the client with data analysis and tracking. After creating prototypes and getting feedback, the team developed the MVP. They're now finalizing the product.
"They deliver on time and meet all of our standards for success."
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210
- $1,000+
- 50 - 249 employees
- Noida, India
Founded in 2012, DJ Interactive Solutions is an AR/VR development company. The agency provides AR/VR development, web development, ux/ui design, IoT development, and more and has a midsize team. The agency is headquartered in Noida, India.
Industries
Visit SiteNotable Project
Digital Jalebi created an AR app for a development consultation firm. The platform aimed to showcase their customer-based event and how they overcame their challenges.
"They brought new ideas beyond our scope."
Most Reviewed User Research Company
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