Top 100 User Research Companies

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Top 100 User Research Companies

November 2022

Looking for a top user research company?

User research is part of UX design. It involves collecting qualitative and quantitative data about a company's or product's users with the goal of understanding user needs and pain points. 

Jump to Most Reviewed Companies

List of the Best User Research Services

  • 181
    • Scheduling

      5.0
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Tallinn, Estonia

    Founded in 2015, Demigos is an IT solutions company that offers UX/UI design, web development, and mobile app development to their small business clients in the retail, healthcare, and financial services industries. Their 50 employees are based out of Kyiv.  

    Clients

    • GapNurse
    • Wendy's Team
    • Skylynx
    • Social Boost

    Industries

    Notable Project

    Demigos developed the MVP of an iOS app along with a peer-to-peer web platform that connects caregivers to seniors. The solutions feature appointment bookings, payment integrations, and account management.

    “I was impressed with their responsiveness, pragmatism, and ability to make a highly customized software.”

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  • 182
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 2 - 9 employees
    • Cambridge, MA

    Established in 2018, Composite is a web design company. Located in Belmont, Massachusetts, their small team offers web design, search engine optimization, digital strategy, and web development.

    Clients

    • City of Cambridge
    • Town of Wallingford

    Industries

    Notable Project

    Composite - Branding & UI/UX Design was hired by a fintech company for their web development and design services. They helped revamp the client's one-page marketing website.

    "Overall, we were happy with the process and outcome."

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  • 183
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    User experience company Craft Innovations was established in 2019. The firm specializes in ux/ui design, product design, market research, web design, and more and has a small team.

    Industries

    Notable Project

    Craft Innovations conducted market research for a consulting business. The team offered a research strategy and provided reports on customer behavior, pain points, and other recommendations to help the client.

    "They are business-oriented and very professional."

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  • 184
    • $25,000+
    • 50 - 249 employees
    • Düsseldorf, Germany

    Artjoker Software is a development company based in Kharkiv, Ukraine with additional offices in Los Angeles and New York City. Since 2006, their team of 107 has been specializing in web development, mobile app development, conversion optimization, and marketing strategy for small businesses.

    Clients

    • Panasonic
    • Unesco
    • FC Shakhtar
    • Wargaming

    Industries

    Notable Project

    Artjoker Software has developed an Android and iOS mobile app for a mobile app development company. Their work entails front- and backend, wireframes, logos and images, designs, and admin panel. 

    "I can't say enough about their professionalism, communication, and organization skills."

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  • 185
    • Scheduling

      4.4
    • Quality

      4.7
    • Cost

      4.6
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $75,000+
    • 10 - 49 employees
    • London, United Kingdom

    Glance Creative Ltd. is an app development firm founded in 2016. Based in London, the team of 10 specializes in mobile app development, UX/UI and wearable app development. They mainly serve small business and midmarket clients in the entertainment, media and consumer products industries. 

    Clients

    • The Times
    • The Sun
    • Universal Music
    • Lucozade

    Industries

    Notable Project

    Glance was hired by a logistics company to develop a website and mobile app for sales, booking, and supplier management. After discussing the client's demands and needs, the team commenced with the development. 

    "The early days were great, but everything went downhill once the first payment was made."

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  • 186
    • $10,000+
    • 10 - 49 employees
    • Berlin, Germany

    Founded in 2018, Bonanza Design is a web development company that offers UX/UI design, digital strategy, and web design services to their small business, mid-market, and enterprise clients. Their 10 employees are based out of Berlin.

    Clients

    • We've previously worked with Volvo
    • Zalando
    • Siemens
    • OrgOS

    Industries

    Notable Project

    Bonanza Design was hired to develop and design the MVP of a SaaS platform. This involved road mapping, UI/UX design work, competitive research, prototyping, concept development, and more.

    "We were blown away by their work process."

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  • 187
    • $10,000+
    • 10 - 49 employees
    • Vancouver, Canada

    Skyrocket Digital is a digital marketing company that was founded in 2011 and offers 20 employees at its Vancouver, Canada headquarters. This firm provides branding, digital strategy, and web design services to clients in industries such as business services, education, and financial services.

    Clients

    • YYoga
    • Obakki Foundation
    • Bluzelle
    • Sexy Hair

    Industries

    Notable Project

    Tasked with refreshing an existing site, Skyrocket Digital developed a brand and messaging strategy for a pet health products company. They conducted user research to inform their redesigns of the website.

    "They were incredibly responsive to adapting to our needs as we moved through the engagement."

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  • 188
    • $10,000+
    • 10 - 49 employees
    • New York, NY

    Top Notch Dezigns is a web design and digital marketing agency from New York. It was founded in 2004 and now has a team of 26 that does web design and development, mobile apps, SEO, SEM, and more for clients across a variety of industries, from business services to consumer products. 

    Clients

    • Meadowbrook Financial Mortgage Bankers
    • Brick Education
    • Long Island University
    • Wolo Manufacturing Corporation

    Industries

    Notable Project

    Top Notch Dezigns redesigned a website, adding a corporate video and improving the layout. The new website allows customers to search for loan officers, see client testimonials, and view reviews.

    "They're proud of their work and want to make their clients happy."

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  • 189
    • Scheduling

      4.7
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 250 - 999 employees
    • Thiruvananthapuram, India

    InApp was founded in 2000 and currently has 300+ employees. Headquartered in Trivandrum, India, their services include web development, custom software development, and mobile app development. They also have another location in Palo Alto, Calif.

    Industries

    Notable Project

    A fintech company partnered with InApp to develop a mobile wallet application. The team implemented the client’s UI designs on the product’s frontend.

    "InApp is one of the best teams I’ve ever worked with. They’re very detail-oriented and engaged with the group."

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  • 190
    • $25,000+
    • 10 - 49 employees
    • Budapest, Hungary

    Mindtech Apps is a mobile application and web development firm based in Budapest, Hungary. Founded in 2015, they have 20 employees who provide mobile app development, website creation, UX and UI design, and technology solutions. They work for various small, midmarket and international businesses.

    Clients

    • KPMG
    • Isobar
    • Wien Energie
    • Sziget Festival

    Industries

    Notable Project

    Mindtech Apps developed an MVP of a mobile healthcare app. Features included user authentication, a calendar, notifications, data management, and offline access.

    "They are enthusiastic developers with an astonishingly proactive attitude."

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  • 191
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Seattle, WA

    Founded in 2000, UpTop specializes in UI/UX design but also shines in web and mobile app development. Their team of 50+ are passionate about solving complex problems and increasing revenue for their clients.

    Clients

    • Amazon
    • Microsoft
    • CenturyLink
    • F5

    Industries

    Notable Project

    UpTop is a long-term strategic partner for a Fortune 500 company. Two major projects were a website redesign, and a web-based tool to streamline internal communications. UpTop always favors functionality over aesthetics.

    "UpTop is focused properly on solving the business need even if it's a very seemingly pedestrian solution."

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  • 192
    • Scheduling

      4.6
    • Quality

      4.8
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • Los Angeles, CA

    UruIT is a web and mobile app development firm based in Montevideo, Uruguay with offices in Miami and Medellin, Colombia. Their 50+ near-shore team has created thousands of empowering digital products since 2007.

    Clients

    • Corporate: Macmillan
    • Bloomberg
    • Microsoft
    • Telefónica

    Industries

    Notable Project

    UruIT provided development services during the creation of an online reporting tool. The work required Microsoft’s .NET technology, SQL server, and SQL Analytic server.

    "UruIT is very interested in grasping the business problem and providing a custom solution."

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  • 193
    • $5,000+
    • 10 - 49 employees
    • Philadelphia, PA

    Eastern Standard, an user experience design agency, was established in 2014. They are located in Philadelphia, Pennsylvania and Boston, and have a small team. Their services include ux/ui design, branding, digital strategy, web design, and more.

    Industries

    Notable Project

    Eastern Standard provided consistent branding and design services for a nonprofit art organization. They helped design the print collateral to establish and resonate with the client's brand.

    "They provided design templates that matched the look and feel of our organization, providing flexibility to the project."

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  • 194
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • Frisco, TX

    Founded in 2008, Five Pack Creative is a mobile development company based in Frisco, Texas. Their nationwide team of developers helps clients with mobile app development, UX/UI design, and application testing. Across 100s of successful projects, they have helped clients across the U.S. achieve breakthrough results by providing thoughtful and creative solutions. 

    Clients

    • American Airlines
    • Match
    • GoDaddy
    • Entertainment Partners

    Industries

    Notable Project

    Five Pack is building a deer hunting app for an outdoor-related media firm. They've revamped the client's existing app by streamlining its processes, adding a new mapping feature, and modifying other elements.

    "They are very timely and always help us run down a hotfix."

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  • 195
    • $25,000+
    • 10 - 49 employees
    • Vancouver, Canada

    The Digital Panda is a creative agency in Vancouver, Canada. Founded in 2012, they have about 8 employees that serve clients in a variety of sectors. Services include product design, UI/UX design, and custom software development.

    Clients

    • Cambrian Credit Union
    • SPACE Metaverse
    • Meridian Credit Union
    • Motusbank

    Industries

    Notable Project

    The Digital Panda provided rebranding and web development and design services for a tech startup. The client wanted the deliverables to reflect their mission and vision and attract new potential customers.

    "They delivered high-quality branding and a professional site in an extremely compressed timeframe."

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  • 196
    • $50,000+
    • 10 - 49 employees
    • Edmonton, Canada

    Lift Interactive is a creative agency that is located in Edmonton, Canada. Founded in 2002, they have over 20 employees who specialize in web design, digital strategy, and branding. Most clients are small and midmarket businesses in the nonprofit, hospitality, and consumer products sectors. 

    Clients

    • USAFActs.org
    • Tourism Jasper
    • Amplifier Giving
    • Business in Vancouver

    Industries

    Notable Project

    Lift Interactive Inc. was tasked with marketing strategies for a tourism company. They had to adapt to the client’s internal challenges to create tactics for Google, Facebook, and Instagram, among other channels.

    ''They made us work more as a client rather than making things easier for us.''

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  • 197
    • $50,000+
    • 50 - 249 employees
    • Toronto, Canada

    JetRuby Agency LTD. is a research and development agency headquartered in San Francisco with offices in Krasnodar, Russia, Lviv and Ukraine. Since 2010, its team of over 100 has been specializing in e-commerce, web, mobile app and custom software development. JetRuby Agency LTD. focuses on clients in the real estate, consumer products, and financial industries.

    Clients

    • OSRAM
    • Financial Times
    • Universum
    • GoPro

    Industries

    Notable Project

    JetRuby Agency was hired to develop a web application utilizing both Ruby on Rails and JavaScript. This website's intention was to be used in collaboration with thei iOS app.

    "They are experts in Ruby."

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  • 198
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      5.0
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Santa Fe, Argentina

    Since its founding in 2012, Moka has provided digital design and develoment to clients around the world. Their team of about 20 employees is based in Santa Fe, Argentina and Oslo, Norway and focuses on UX/UI design, branding, and web development.

    Clients

    • Lunaphore
    • Basepaws
    • Tomplay
    • Yamo

    Industries

    Notable Project

    Moka provided web development services for a research innovation forum. Their work included one main website for their client and another for a conference.

    “They’re always quite accommodating in finding solutions.”

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  • 199
    • $50,000+
    • 50 - 249 employees
    • York, United Kingdom

    Netsells is an app development agency based in York, UK. The agency was founded in 2009 and now employs a team of about 30. Netsells specializes in mobile app development, but also provides web development and UX/UI design services. Most of Netsell's clients are small to midmarket businesses.

    Clients

    • Hiscox
    • Uber
    • Trainline
    • Warburtons

    Industries

    Notable Project

    Netsells designed and developed the client’s website and integrated their existing booking management system. The agency also provides SEO marketing services.

    "With Netsells, you get a lot of added value you get beyond what you pay for.. Netsells is very collaborative."

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  • 200
    • $25,000+
    • 10 - 49 employees
    • San Francisco, CA

    Pepper Square Inc. is a design and development company based in San Francisco, with additional offices in Bangalore, India. Founded in 2002, their team of fewer than 50 employees services businesses of all sizes across a range of industries. Services include UX/UI design, mobile app development, and web development.

    Clients

    • Honeywell
    • Abbott
    • AXA
    • HP

    Industries

    Notable Project

    Pepper Square Inc. developed custom software for an IT service company. The team was responsible for UI architecture, design, content management, and development services

    "Their ability to visualize the problem and solution from multiple perspectives impressed us."

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  • 201
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • Łódź, Poland

    Liki Mobile Solutions is an international software house based in Łódź, Poland, and founded in 2013. Their team of 42 employees specializes in web development, custom software development, and UX/UI design for clients in the telecommunications, IT, and advertising industries.

    Clients

    • Orange Polska
    • Knowde
    • Epicurean Butter
    • EC1 Łódź

    Industries

    Notable Project

    Liki (formerly Matsuu)  provided the technical resources to develop a mobile application for the client to better connect with their customers.

    "Liki's (formerly Matsuu) team was helpful and willing to discuss the work with us."

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  • 202
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • Poznań, Poland

    tonik is a UX design studio located in Poznan, Poland. It was founded in 2007 and has a team of 33 web design and development, UX/UI design, and branding specialists. Their work leverages aesthetically pleasing interfaces to improve conversion rates and engage users.

    Clients

    • Segment
    • ChiliPiper
    • Wildfires
    • Liefergrün

    Notable Project

    tonik provided design services for a FinTech company. The team designed the client's website and created UX designs, brand identity, a logo, a color scheme, and more.

    "The quality, the spirit, and the friendliness of the people working at tonik impressed us."

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  • 203
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Brooklyn, NY

    L+R is an international design & technology studio and boutique strategy consulting firm founded in Brooklyn, New York City in 2012. The firm is made up of 25 skilled strategy, design and technology consultants, specializing in brand identity systems, go-to-market strategy consulting, technology strategy, UX/UI design, and next-generation mobile application development. They have offices in Brooklyn, Barcelona, Los Angeles and Milan and work with middle-market and Fortune 500 clients.

    Clients

    • Amazon Web Services
    • The Estée Lauder Companies
    • Hilton Worldwide
    • Louis Vuitton

    Industries

    Notable Project

    L+R created a mobile app that promotes social activism. Once licensed to a client organization, the solution awards points to users who participate in calls to action such as signing petitions and taking polls.

    “They take great pride in their work and are willing to think through the UX.”

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  • 204
    • Scheduling

      4.7
    • Quality

      4.7
    • Cost

      4.6
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • Warszawa, Poland

    EL Passion is a web and software development company that also provides UX and UI design and app development services. Based in Warsaw, Poland, EL Passion has more than 9 years of experience and more than 50 experts on the team. They deliver end-to-end solutions but also can assist companies at every step of the product development process. They delivered more than 300 projects for startups, scale-ups, and midmarket companies across industries like healthcare, B2B services, finance, entertainment and travel.

    Clients

    • EY (Financial Services)
    • Polaroid Originals (Art&Photography)
    • Varner (Ecommerce)
    • Millward Brown (Productivity)

    Industries

    Notable Project

    With the need for a rich, simple, and effective graphic, the client hired El Passion to gain an understanding of their desired product and produce an appropriate design.

    "I think what makes EL Passion stand out is their understanding of design and their speed. With both projects, they hit it right on the point."

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  • 205
    • $10,000+
    • 2 - 9 employees
    • London, United Kingdom

    Browser London is a digital product agency based in London, United Kingdom. This company has 11 employees and was founded in 2008. Services offered by Browser London include UI/UX design, web design, and custom software development for companies of all sizes.

    Clients

    • Mayor of London
    • Lightning API
    • Shell
    • NHS

    Industries

    Notable Project

    A technology company hired Browser London for frontend development. They built an interface using PHP to connect with an Elasticsearch backend, allowing a graphical visualization of analytics from the frontend.

    "They involved us in their systems from the get-go — it was quite refreshing."

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  • 206
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Warszawa, Poland

    Brights is a digital production agency that's headquartered in Kyiv, Ukraine; they also have an office in Warsaw, Poland. Founded in 2011, Brights has about 43 employees that do web development, mobile app development, and UX/UI design. They serve a range of clients, notably midmarket clients and businesses in the IT, advertising, and e-commerce sectors.  

    Clients

    • Philip Morris
    • Intel
    • Microsoft
    • Coca-Cola

    Industries

    Notable Project

    Outsourced resources from Brights built the backend and frontend of a website using ASP.NET and Microsoft Azure. They also helped with QA testing.

    “They had good project management skills, which helped us avoid risks.”

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  • 207
    • $1,000+
    • 10 - 49 employees
    • Miami Beach, FL

    BangLUXOR Agency is a creative firm specializing in brand consultancy and marketing based in Anaheim, California. Founded in 2017, their team of around 10-49 employees provides marketing and advertising services.

    Clients

    • Università della Svizzera italiana
    • MantiK Store
    • Istituto Scolastico Leonardo Da Vinci
    • E&E Art

    Industries

    Notable Project

    BangLUXOR Agency helped increase the online presence of a decor shop. They built out a new feature on the website, and they’re now assisting with marketing. 

    "Their communication is impressive."

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  • 208
    • Scheduling

      4.9
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Takoma Park, MD

    Founded in 2015, 45RPM is a full-service digital marketing agency in Washington, D.C. and Mexico City that works with small, midmarket, and enterprise companies. The team of 50 works to provide clients with branding, web development, content marketing, and web design for clients in the IT and business services industries.

    Clients

    • Appian
    • Nebia
    • National Geographic
    • AARP

    Industries

    Notable Project

    45RPM executed a tech startup's B2B and B2C digital acquisition campaigns across multiple platforms. They submitted a proposal outlining the deliverables and key performance metrics they planned to achieve.

    "45RPM made themselves available to the point where it felt like they were an in-house team."

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  • 209
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Poznań, Poland

    Established in 2016, Adchitects creates websites, mobile app designs, shops and brands. Its team of around 10 is based in Poznan, Poland and specializes in web design, web development, and branding services for clients of all sizes across a variety of industries.

    Clients

    • Apollo Scooters
    • The Explorers Club
    • SENECA NYC
    • Huddly

    Industries

    Notable Project

    Adchitects is a permanent graphic design partner for a communications agency, providing professional design and brand development services for a range of large spirits brands.

    "Adchitects puts a lot of heart in their projects. They have a great taste in design."

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  • 210
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 2 - 9 employees
    • Marina del Rey, CA

    Wire Media is a branding and design firm based in Marina del Rey, California, that was established in 2012. Their team of fewer than 10 employees offers UX/UI design, web design, and graphic design services.

    Clients

    • NONPROFITS: Box Inc
    • Climate Access
    • CREDO
    • Environmental Defense Fund

    Industries

    Notable Project

    Wire Media has designed and developed an environmental nonprofit’s website. This involves fixing problems on the site’s backend to improve its functionality and guiding the content creation process of the firm.

    “Wire Media’s services are personalized; they don’t have a cookie-cutter approach, and they truly listen to us.”

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