Top 100 User Research Companies

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Top 100 User Research Companies

November 2022

Looking for a top user research company?

User research is part of UX design. It involves collecting qualitative and quantitative data about a company's or product's users with the goal of understanding user needs and pain points. 

Jump to Most Reviewed Companies

List of the Best User Research Services

  • 61
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • Bengaluru, India

    GoProtoz is a UX/UI design and innovation company based in Bengaluru, India, with offices in Dallas and Hamburg, Germany. The company, founded in 2015, has a team of more than 20 that provides UX/UI design services to enterprise and smaller-sized companies and institutions in the education, financial services, health care & medical, e-commerce, business services, and transportation industries.

    Clients

    • SONY
    • Nissan
    • Paytm Money
    • Jockey

    Industries

    Notable Project

    GoProtoz designed and developed an app for a health company from scratch using hybrid intelligence. The app tracks user heart rate and physical activity and presents ayurvedic solutions based on their goals.

    "GoProtoz nailed the project by chalking out the best framework to meet our needs with a result-driven approach."

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  • 62
    • $10,000+
    • 50 - 249 employees
    • Warszawa, Poland

    Flying Bisons is an experience design consultancy that specializes in UX/UI design, web design, and product design. Founded in 2016, the consultancy is comprised of fewer than 50 employees. The team is based in Warsaw, Poland, and works with businesses across a variety of industries.

    Clients

    • KFC
    • IKEA
    • PwC
    • Booksy

    Industries

    Notable Project

    Flying Bisons helped a wellness and fitness company develop a mobile application by conducting UX research to verify customers' needs. The team prepared all documents and materials and presented the results. 

    "Their deep understanding of our business and comprehensive final presentation was impressive."

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  • 63
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    Idea Theorem is a Toronto-based UX/UI design and development agency. Founded in 2016, the team of 5 specializes in UX/UI design. They work with small businesses, midmarket businesses, and enterprises, focusing on financial services, business services, and consumer products and services.  

    Clients

    • LifeLabs
    • Aviva
    • City of Toronto
    • Woodbine Racetrack

    Industries

    Notable Project

    Idea Theorem was hired to develop and design the healthcare portal of a laboratory services provider. The team worked on the platform's UI/UX and implemented 12 different modules according to priority.

    "The quality of the design and development work was really great."

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  • 64
    • $25,000+
    • 10 - 49 employees
    • San Mateo, CA

    Momentum Design Lab is based in Silicon Valley, with offices also located in New York City and London. The approximately 30-person company, which was founded in 2002, principally works on UX/CX for digital product design. Momentum assists by delivering digital product innovation, customer experience management, and digital transformation programs using their design thinking and technology-driven approaches. Momentum specializes in financial services, healthcare, high technology and software startups, and cx/ad/marketing technologies.

    Clients

    • Fiserv
    • Intuit
    • Dell EMC
    • Walmart

    Industries

    Notable Project

    Momentum provided a complete redesign of the client's user interface. They assisted with gathering user information and identifying the target market.

    "Momentum was the only one that actually had the breadth of experience I was seeking."

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  • 65
    • Scheduling

      4.7
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • München, Germany

    COBE Tech is a design and development agency with offices in Munich, Germany, and Osijek, Croatia. Founded in 2013, they have 17 employees experienced in UX and UI design, web and mobile app development, and digital solutions. They work with a range of companies around the world.

    Notable Project

    COBE provides a multi-partner loyalty program with website and cross-platform mobile application development support. They've helped the client implement agile processes and advise on UX/UI design improvements. 

    "They're more or less part of our in-house team, not just an outsourced service provider." 

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  • 66
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Gdańsk, Poland

    Widelab is a design studio based in Gdansk, Poland. Founded in 2018, they have eight employees experienced with UX and UI design, business analysis, project management, and web and mobile app design and development. They work for small, midmarket and global companies, typically in the business services and finance industries.

    Clients

    • Hopin Ltd.
    • HERE Technologies
    • WeWork
    • WalkMe

    Industries

    Notable Project

    Widelab oversees multiple design projects, managing UX/UI design for existing software and new products. They work collaboratively with an in-house team and use Sketch and InVision to share designs.

    “They understand all of our requirements and do high-quality work.”

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  • 67
    • Scheduling

      4.7
    • Quality

      4.5
    • Cost

      4.4
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • BEV, Argentina

    DHNN Creative Agency is a digital agency located in Buenos Aires with an additional location in Vicente Lopez, Argentina. The company was founded in 2007 and has a team of 31 specialists that provide UX/UI design, branding, web development, graphic design, and web design services.

    Clients

    • IBM Global
    • AVON Global
    • YPF
    • Itau Bank

    Industries

    Notable Project

    DHNN Creative Agency updated an old website and provided new designs for brochures. They worked closely with the internal team to incorporate suggestions and build the desired product.

    “DHNN Creative Agency modernized our website and gave it a much better UX/UI.”

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  • 68
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Brooklyn, NY

    Humbleteam is a digital design firm founded in 2015 in Prague. The firm features a team of more than 10 employees and offers services in UX/UI design, web design, and product design. 

    Clients

    • NASA
    • Nexar
    • Scentbird
    • Marcel

    Industries

    Notable Project

    Humbleteam works as a supply chain SaaS platform's IT consulting team. Their main focus is to adopt Material Design 3 into their platform.

    "Humbleteam was very gracious to give us as much time as we needed for the consultations."

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  • 69
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • Montevideo, Uruguay

    Xmartlabs is a software product development firm based in Montevideo, Uruguay with a US office in San Francisco. Established in 2012, the company employs about 30 employees that focus on developing operations management and business applications. Their services include mobile development for Android and iOS, web app development, and UI/UX design.

    Clients

    • CipherHealth
    • Albumii
    • Chefsfeed
    • Nobly

    Industries

    Notable Project

    Xmartlabs are developing an SDK for AR, which includes a full-stack iOS app. The challenging process has involved Unity 3D assets, backend work, and the potential for social integration.

    "They independently and creatively come up with solutions to technical problems that might happen down the road."

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  • 70
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • New York, NY

    Perpetual is a software product innovation and development company based in New York City. Founded in 2012, Perpetual's team of around 25 employees provides a wide range of services including UX/UI design, web design, mobile and custom software development, IT staff augmentation, product design, and more.

    Clients

    • Reuters
    • Fox Sports
    • HIMSS
    • Colgate

    Industries

    Notable Project

    An international development company wanted to build a web and mobile application to manage their field projects. Perpetual did the UX/UI design using Figma and Miro for the frontend.

    “They had a solid project management team — they were flexible and adaptable to what we were doing.”

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  • 71
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Washington, DC

    Teal Media is a full-service creative agency that was founded in 2008. With offices in Washington, DC and Royal Oak, MI, Teal Media, and its team of 10 employees, is skilled in web and UI/UX design, branding, and web development. They primarily serve nonprofits and advocacy organizations.

    Clients

    • AFL-CIO CARE USA
    • Council on Foreign Relations
    • Equal Justice Works
    • Equal Rights Advocates

    Industries

    Notable Project

    Teal Media was hired by a nonprofit organization to migrate their site from Webflow CMS to WordPress. They're also tasked with developing new pages for the site and handling their SEO efforts.

    “Just knowing that they’re always willing and able to adjust to our needs is an integral part of our relationship."

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  • 72
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • Cluj-Napoca, Romania

    Mobile app development company Tapptitude has offices in Romania, the US, and London. The team of 100+ employees specializes in iOS and Android app development and offers UX/UI design, IT strategy consulting, and web development. Founded in 2013, Tapptitude mainly works with small businesses and startups in the real estate, automotive, and arts and entertainment industries.

    Clients

    • Tenor
    • Glorify
    • Wellory
    • Ontapp

    Industries

    Notable Project

    Tapptitude has helped a parking management solution company design and develop their software product from scratch, and they’re now working on updating the product on an ongoing basis.

    “We’ve been very impressed with Tapptitude’s ability to deliver on what they say they would.”

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  • 73
    • Scheduling

      4.7
    • Quality

      4.5
    • Cost

      4.5
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 1,000 - 9,999 employees
    • Reston, VA

    Kellton Tech Solutions is a global IT outsourcing firm headquartered in New Brunswick, New Jersey, and has development and technical centers in McLean, Va. Gurgaon, India, and Hyderabad, India. Founded in 1993, they have over 850 employees. Their specialties include, custom software development, ERP, IT strategy, and IT managed services.

    Clients

    • FINANCIAL SERVICES
    • BNP Paribas
    • Paytm
    • Clix Capital

    Industries

    Notable Project

    Kellton Tech Solutions is upgrading the client's corporate website to Drupal and will soon be building a mobile application. They have also built an iOS and Android app for the client's annual leadership event.

    "Kellton Tech has been very good at letting us know what we can and cannot do and in working through changes with us."

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  • 74
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Redwood City, CA

    Staylime is a Magento development company from Redwood City, Calif., founded in 2010. They provide full-cycle development services for small businesses and large enterprises both in the U.S. and around the world. Their Magento services include UX/UI design, custom development, migration, theme development, integration, maintenance & support, performance optimization, extension development, and SEO.
     

    Clients

    • Kitco Metals
    • Accenture
    • Mageworx
    • Strapworks

    Industries

    Notable Project

    Staylime developed a Magento 2 extension based on a working prototype.

    "They were excellent communicators and focused on building a great product and making their customers happy." 

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  • 75
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • Wrocław, Poland

    nomtek is an award-winning app development company of more than 50 based in Wroclaw, Poland with offices in London and Berlin. Founded in 2009, their team has created numerous chart-topping apps and employs the lean startup methodology.

    Clients

    • PONS
    • Ricardo.ch
    • Gebraucht.de
    • Switch & Co

    Industries

    Notable Project

    Nomtek has worked on multiple projects for a client service agency, creating both native and hybrid apps. The team works on an as-needed basis in an ongoing partnership. 

    "They certainly exceeded our expectations in terms of not just being a vendor, but being a partner."

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  • 76
    • Scheduling

      4.5
    • Quality

      4.8
    • Cost

      4.5
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Milano, Italy

    Fifth Beat is a software company based in Milano, Italy, and founded in 2014. With more than 10 employees, they offer UX/UI design, business consulting, and mobile app development solutions for clients ranging from startups to large firms.

    Clients

    • ECMWF
    • World Food Programme
    • Silversea
    • Teamsystem

    Industries

    Notable Project

    Fifth Beat provided UX design and development consulting services for an educational services company. The team helps the client ideate and design their platform, ensuring the needs of the users are met.

    "Thanks to Fifth Beat, my company has adopted a more user-centric philosophy."

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  • 77
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $75,000+
    • 50 - 249 employees
    • Louisville, KY

    Slingshot is a software and app development company headquartered in Louisville, Ky. They were founded in 2005, and they have a team of over 25 people. The company mainly provides custom mobile app development, software development, and UX/UI design services.
     

    Clients

    • MetLife
    • Churchill Downs
    • Ann & Robert H. Lurie Children's Hospital of Chicago
    • PetFirst

    Industries

    Notable Project

    Slingshot develops software and mobile apps to serve the research efforts of a pediatric organization. They have coordinated HIPAA-compliant platforms that collect and display rich data sets.  

    "They are more concerned with what you’re trying to accomplish than with forcing their own ideas."

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  • 78
    • Scheduling

      4.7
    • Quality

      4.8
    • Cost

      4.5
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 50 - 249 employees
    • Prague, Czech Republic

    STRV is a software design and engineering team of 200+ experts. The company provides mobile app and web development, UX/UI, app and web design services. Here since 2004, they’ve delivered mobile and web solutions for partners ranging from startups to enterprises, including Porsche, Microsoft, Autodesk, Barnes & Noble, ClassDojo, The Athletic, Barry’s and more.

    Clients

    • Porsche
    • Microsoft
    • Autodesk
    • Tinder

    Industries

    Notable Project

    STRV built the original MVP to support a Kickstarter campaign. The project team then focused on developing the final product, a smart fragrance device controllable via iOS/Android apps. 

    "With other companies, we were waiting on them, [whereas], with STRV, they’re waiting on us."

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  • 79
    • $50,000+
    • 50 - 249 employees
    • Vancouver, Canada

    UX design company and product design company Polyform Studio is based in Vancouver, Canada. They specialize in ux/ui design and product design and were founded in 2019.

    Industries

    Notable Project

    Polyform Studio redesigned the UI/UX of a financial management app for creators. They’ve also helped the client improve their branding by tweaking their logo, colors, and visual aesthetic.

    “They’re very willing to work with startups they believe in, offering a low-cost service.”

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  • 80
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    Eleken is a design company in Kiev, Ukraine. Founded in 2014, their 16 employees provide UX design services for their mostly enterprise and midmarket clients.

    Clients

    • Hotspot Shield
    • TextMagic
    • Gamaya
    • Kwebbl

    Industries

    Notable Project

    Eleken redesigned an informational website with a WordPress framework, incorporating functionalities for communicating with clients. They also produced corresponding marketing materials.

    "...Eleken created a site that’s both informative and reflective of our position as a reputable technology security firm."

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  • 81
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • San Francisco, CA

    Aspirity is a development agency with a representative office in San Francisco CA. Founded in 2011, they provide professional teams for extension startup and midmarket companies. Their services include full stack web and mobile development, UI\UX and product design.

    Clients

    • Schibsted Media Group
    • Arctic Group
    • Shoreline.io

    Industries

    Notable Project

    By providing focused frontend and UX design expertise, Aspirity is assisting with the development of a team creation platform. Early work consists of a mock system for funding and sales efforts.

    "I have appreciated their dedication in assisting me."

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  • 82
    • $10,000+
    • 50 - 249 employees
    • Chicago, IL

    Promet Source is an interactive development firm that based in Chicago with an additional office in the Philippines. Founded in 2003, the team of about 45 employees provides web design and development, e-commerce development, mobile app development and more for larger clients in a variety of industries.

    Clients

    • GAO
    • SDNY
    • Orange County
    • Marin County

    Industries

    Notable Project

    Promet Source has been hired by a pool manufacturer to create a tool, enabling their partners to add product content to their websites. The tool must also allow the client to track the usage of the content.

    "They are experts in what they do."

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  • 83
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    Lazarev., a product design company, is based in Kyiv, Ukraine. Launched in 2015, the small team specializes in product design and ux/ui design.

    Clients

    • Hewlett - Packard
    • Pattern Trader
    • Accern
    • Abu - Dhabi University

    Industries

    Notable Project

    A blockchain company wanted to update their five-year-old website and align it with their new branding, so they hired Lazarev. to get the job done. The team also added new features to the site.

    "They had excellent design and animation skills and were able to deliver a first-class site."

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  • 84
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • Austin, TX

    Launched in 2019, Outliant is a digital strategy company. Their midsize team is based in Wilmington, Delaware and focuses on digital strategy, web design, ux/ui design, web development, and more.

    Industries

    Notable Project

    Outliant was hired by a solar company to integrate their solar installation process with their current CRM. They're tasked with designing and developing a solution for creating custom workflow templates.

    "Every team member is excellent at contributing to the growth strategy of the project."

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  • 85
    • $10,000+
    • 10 - 49 employees
    • Chorzów, Poland

    Headquartered in Gliwice, Poland, CHALLENGE Studio is a creative agency. Serving mostly small to midmarket businesses across a variety of industries, their team of fewer than 10 employees offers branding, UX/UI design, web design, and packaging design services. They were founded in 2013.

    Clients

    • Amazon Poland
    • Techland
    • SalesViewer GmbH
    • Nubilaria srl

    Industries

    Notable Project

    After completing the wireframes, CHALLENGE Studio developed the design for a WordPress site that promotes wheelchair accessories. The design incorporated animations to show off the products.

    “Their team came up with several great ideas.”

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  • 86
    • $10,000+
    • 10 - 49 employees
    • Ciudad de México, Mexico

    Inflexion Software is a custom software design and development company based in Palo Alto, Calif., with an office in Mexico City. The company, founded in 2011, has a team of more than 20 that provides UX/UI design, product design, custom software development, and mobile app development services to enterprise and smaller-sized companies in various industries that include advertising & marketing, financial services, and business services.

    Clients

    • Abbott
    • HSBC
    • BBVA
    • Telefonica

    Industries

    Notable Project

    Inflexion Software developed an initial MVP release. They lead the development from refining the idea and designing primary business flows from the data provided.

    "They were very clear, understandable, and complete."

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  • 87
    • Scheduling

      4.7
    • Quality

      4.7
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • Miraflores, Peru

    Tekton Labs is a software development company based in Mexico City, with offices in ElkGrove, Calif., and Lima, Peru. Founded in 2007, Tekton Labs' team of around 50 employees specializes in providing web development, mobile app development, and custom software development to enterprise and mid-market business in a variety of industries including, IT, advertising, and media, among others. 

    Clients

    • MD Interconnect
    • Sports Venting
    • Interbank
    • Pacifico Seguros

    Industries

    Notable Project

    Tekton Labs developed a CRM to interact with a Peru call center, allowing the U.S. office to receive, update, and input accurate data. The team continues to provide maintenance and technical support.

    "[We] are very happy with the work they've done, and I've referred other clients to Tekton since then."

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  • 88
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Sisak, Croatia

    EuroArt93 is a digital agency in Sisak, Croatia. Founded in 1993, EuroArt93 has about 40 employees that do UX/UI design, web design, and development & branding. They serve a range of clients in a variety of industries, mainly focusing on financial services, telecommunications, business services, and hospitality & leisure.

    Clients

    • A1 Croatia (Telco)
    • Telenor (Telco)
    • Airtel Tigo (Telco)
    • Coca Cola (F&B)

    Industries

    Notable Project

    EuroART93 provides branding and web page design services for an independent automotive network. They initially discussed the requirements, then finalized the plans and steps needed.

    "They truly are unique in the design market."

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  • 89
    • $25,000+
    • 50 - 249 employees
    • New York, NY

    Halcyon Mobile is a full-service mobile app development company headquartered in Cluj Napoca, Romania. With a team of more than 100 employees, Halcyon Mobile has created award-winning apps since opening its doors in 2005. The team also specializes in UX/UI and product design, web development, and artificial intelligence. They mostly work with small and mid-market businesses in the consumer products and services, financial services, and arts and entertainment industries.

    Clients

    • LEGO Systems A/S
    • Red Bull Media House
    • Steelcase
    • Wunderman Thompson

    Industries

    Notable Project

    After the successful development of an Android app, Halcyon Mobile's engagement grew to an internal mobile development team. The team primarily designs the client set applications and finishing details.

    "I can't say enough great things about that company, and the excellent work they do."

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  • 90
    • $10,000+
    • 50 - 249 employees
    • Gurugram, India

    onething.design is a digital design studio based in Gurugram, India. Founded in 2015, the 22-person team specializes in UX/UI design.

    Clients

    • Eicher Motors
    • Noise
    • Airtel
    • TVS

    Industries

    Notable Project

    Onething Design developed and designed a mobile app for a scoreboard platform, 

    "The team grasped the problem statement and delivered solutions through a design process."

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