Top 100 User Research Companies

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Top 100 User Research Companies

August 2022

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User research is part of UX design. It involves collecting qualitative and quantitative data about a company's or product's users with the goal of understanding user needs and pain points. 

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List of the Best User Research Services

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  • 2
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • Austin, TX

    Guidea (A Theresa Neil Design Company), founded in 2005, is headquartered in Austin, Texas, with an additional office in San Francisco. The company solely provides UX/UI design services, and their team of 33 people works with mostly enterprise and mid-market businesses, but also with small businesses. The businesses they serve are mainly in the financial services, health care & medical, and consumer products & services industries.
     

    Clients

    • Adobe
    • Amgen
    • Bloomberg
    • Bristol Meyer Squibb

    Industries

    Notable Project

    Guidea provided UX research and design services to a digital credit card company. They worked on several projects, including RITE studies, UX workflow design, and mobile app UI/UX design.

    “Other companies might make research part of what they do, but research is the center of what Guidea does.”

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  • 3
    • $10,000+
    • 50 - 249 employees
    • L'viv, Ukraine

    Software development company LinkUp Studio is based in Lviv, Ukraine and was founded in 2010. LinkUp Studio's team of about 25 specializes in UX/UI design, but also provides custom software development, web design, and mobile app development.

    Clients

    • Apartolino
    • Wisio
    • Snagshout
    • Wholesum Food Calculator

    Industries

    Notable Project

    LinkUp Studios has built a beauty company's platform and integrated the creator's unique, creative design. They're now working on a facial recognition app utilizing augmented reality features and technology.

    "LinkUp has been so good to me that I’ve stopped shopping around for other agencies." 

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  • 4
    • $25,000+
    • 50 - 249 employees
    • Hyderabad, India

    Divami Design Labs is a user experience and user interface (UX/UI) agency in India. With nearly 90 employees, Divami Design Labs has the most experience with UX/UI design for WordPress and .NET content management systems. They were founded in 2008 and use a three-step sprint process to tackle projects: discover, design, and develop.

    Clients

    • Google LLC
    • Blue Yonder (JDA)
    • SAP
    • Infosys (Edge Verve)

    Industries

    Notable Project

    Divami Design Labs provided UI/UX design services for a traveling platform. The team helped with conceptualization, mockup creation, and mockup execution. 

    "They helped me see many aspects of the UX which I wasn't aware of."

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  • 5
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • Austin, TX

    Slide UX, based in Austin, TX, is a UX/UI design company with about 15 employees. The company was founded in 2012. Slide UX provides wireframing, prototyping, and visual design services, though they also offer user research, persona creation, and information architecture. Their clientele includes companies of all sizes, from enterprise to startup.

    Clients

    • Motion Industries
    • ICF Consulting
    • Planview
    • Sysco

    Industries

    Notable Project

    Slide UX was hired by a risk management company to design the UI/UX of their app. They created design prototypes and incorporated client feedback and design options before arriving at a final design.

    "Slide definitely exceeded our expectations and we look forward to working with them in the future."

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  • 6
    • $5,000+
    • 1,000 - 9,999 employees
    • St. Petersburg, FL

    Innowise Group is a custom software development company based in Warsaw, Poland. With more than 1000 specialists on board and 600 projects completed, they use cutting-edge technologies to transform their client's businesses. They are experts in designing and developing tech solutions that will help your company enhance its processes and increase customer satisfaction, thanks to their 15+ years of experience and extensive expertise. They create custom software to fit your unique requirements in terms of timeline, budget, and use case. They handle every step of the development process, from product concept and development to testing, deployment, and support. In addition to building custom software, we also excel in UX/UI design, IT strategy consulting, and staff augmentation.

    Clients

    • Terraces.io
    • Voka
    • Belyagdar
    • Instatsport

    Industries

    Notable Project

    Innowise Group was hired to develop custom software for a gas manufacturing company. They are developing and designing the platform, creating wireframes and designs, and integrating custom modules.

    "They ensured the project was handled carefully and things were delivered on time."

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  • 7
    • $5,000+
    • 10 - 49 employees
    • London, United Kingdom

    Based in London, UK, Creative Navy's team of about 10 employees focuses entirely on UX/UI design. This agency works across a broad spectrum of industries, partnering with startups as well as established brands on mobile apps (iOS, Android, etc.), web and native apps (macOS, embedded, devices), and other projects.

    Clients

    • Jaguar
    • Philips
    • Bosch
    • Discovery Channel

    Industries

    Notable Project

    A manufacturing company partnered with Creative Navy to restructure their content production processes. The team designed a new UI that could streamline content management across the company's various websites.

    "Creative Navy was very transparent—always openly telling us what they were thinking without trying to impress us."

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  • 8
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • Montevideo, Uruguay

    Octobot is a software consultancy headquartered in Montevideo, Uruguay. Octobot was founded in 2014 with the objective of creating innovative digital solutions and transforming their client's ideas into products. They have a team of over 40 composed of designers, engineers, and innovators who specialize in mobile app development, web development, and custom software development for the healthcare, education, and business services industries. 

    Clients

    • VES-Artex
    • Turntide Technologies
    • Rover
    • Edquity

    Industries

    Notable Project

    A sustainable electrification company engaged Octobot to augment two of their full-time teams with data engineering consultants.

    “They’re very reliable. Working with them is like managing the already self-managed.”

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  • 9
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Raleigh, NC

    Dreamten is a product design studio based in Raleigh, NC. Founded in 2001, they comprise of fewer than 10 employees that serve startups, mid-market, and enterprise businesses across several industries. They specialize in UX/UI design.

    Clients

    • AARP
    • Adwerx
    • Amped
    • Anduin.ai

    Industries

    Notable Project

    Dreamten is tasked with redesigning a pet policy management software's UI/UX. They also provide designs for the company's marketing site, logos, brand guidelines, and event materials like shirts and banners.

    "They are dedicated, kind, and passionate about what they are doing."

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  • 10
    • $25,000+
    • 1,000 - 9,999 employees
    • New York, NY

    Andersen is an international custom software development company that, among other things, specializes in healthcare software development. Since its founding in 2007, the company has opened more than ten development centers and about ten sales offices worldwide. More than 2700 highly qualified specialists work on developing, customizing corporate IT solutions, web applications, and mobile applications. Andersen has completed over 950 projects and received hundreds of positive reviews from clients worldwide. Today the company is working on over 250 projects. Our technology stack includes .NET, C#, Java, Python, PHP, Node.js, TypeScript, Golang, C++, JavaScript, Angular, React.js, Vue.js, HTML, CSS, Java (Android), Swift / Objective C (iOS), React Native, and more. We also offer manual and automated testing, business and data analysis, UI/UX design, DevOps services, IT security management, and L1, L2, L3 support.

    Clients

    • Samsung
    • Johnson & Johnson
    • GlobePayroll
    • Siemens

    Industries

    Notable Project

    Andersen Inc. is providing software development services for a sound engineering company. They are deploying six software engineers for the project.

    "Working with them is easy and communication flies amazingly."

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  • 11
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • San Francisco, CA

    Neuron is a San Francisco based digital design agency. They were founded in 2016 and have a team of 9 employees who specialize in user experience design, digital strategy, and front-end development.

    Clients

    • Vivint
    • Intuit
    • LinkedIn
    • ThoughtSpot

    Industries

    Notable Project

    Neuron has redesigned the application for a creator economy startup. It’s a community-based app to connect creators with users, and they’ve rebuilt everything from scratch using Figma and React Native.

    "Their strong points are their personability and rigor in their implementation."

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  • 12
    • $25,000+
    • 10 - 49 employees
    • San Mateo, CA

    Momentum Design Lab is based in Silicon Valley, with offices also located in New York City and London. The approximately 30-person company, which was founded in 2002, principally works on UX/CX for digital product design. Momentum assists by delivering digital product innovation, customer experience management, and digital transformation programs using their design thinking and technology-driven approaches. Momentum specializes in financial services, healthcare, high technology and software startups, and cx/ad/marketing technologies.

    Clients

    • Fiserv
    • Intuit
    • Dell EMC
    • Walmart

    Industries

    Notable Project

    An automotive technology company was looking to optimize their platform, so they engaged with Momentum Design Lab for their UI/UX design. The team utilized Sigma and Adobe as their main design tools.

    "They were a very high-quality team that was dialed into our long-term success."

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  • 13
    • Scheduling

      4.8
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Los Angeles, CA

    Goji Labs is a web and mobile app development company based in Los Angeles. Founded in 2014, they have a team of about 30 that helps launch products in numerous industries ranging from business services to education. They provide product strategy, UX/UI design, mobile app, web, and IoT development services to various clients including startups, corporations, and nonprofits.

    Clients

    • World Health Organization
    • World Wildlife Fund
    • USC
    • UCLA

    Industries

    Notable Project

    Goji Labs has helped a technology startup design and develop their product’s MVP from scratch, using Ruby on Rails as the technology stack. They’ve also integrated a Stripe API for transactions.

    “They’ve taken the project into their own hands and done their own research to come back with recommendations.”

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  • 14
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • L'viv, Ukraine

    QubStudio, located in Lviv, Ukraine, focuses on UX/UI design. The company has about 25 employees on hand and more than 200 successful projects in its portfolio. The largest number of QubStudio's clients have been in information technology, but the company has also worked on advertising/marketing, business services, and consumer products projects. In addition, QubStudio provides customer support services.

    Clients

    • Oracle
    • Scoutbee
    • Go To-U
    • AXA

    Industries

    Notable Project

    Qubstudio was hired to rebuild a SaaS observability solution's brand, build a marketing website from scratch, and design additional marketing materials.

    "Everything was deliverable in the highest class."

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  • 15
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Los Angeles, CA

    WANDR is a product strategy and UX design firm based in Los Angeles. Founded in 2016, the team of 14 specializes in UX/UI design. They work primarily with small and midmarket-level businesses, focusing on IT, business services, and healthcare and medical.

     

    Clients

    • U.S. Air Force
    • WWF
    • IBM
    • Dollar Shave Club

    Industries

    Notable Project

    WANDR leveraged Figma and Adobe XD to redesign a retail solution company's marketplace. The business goal was to increase the client's conversion rate. 

    "Expect good results, high-quality expertise, and good project management." 

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  • 16
    • Scheduling

      4.7
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    ARTKAI is a full-cycle digital product development and consulting company with an emphasis on UX. Founded in 2014, they have about 100 employees and work with SME’s from the US and EU markets. Their team takes care of Web and Mobile Development, UX/UI Design, and Digital Transformation of Businesses from initial research to complete product.

    Clients

    • Huobi Global (Crypto exchange platfrom)
    • Nezha (Blockchain prediction market protocol)
    • CEX.io (Crypto exchange app)
    • Advanced Markets (Cryto Investments Consulting)

    Industries

    Notable Project

    Artkai has designed the UI/UX of a website for a finance platform, and they’re now building its frontend. The team used Figma and Miro boards for design and now uses React and a WordPress CMS for development.

    “They’ve been very responsive and proficient in their communication with us.”

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  • 17
    • Scheduling

      4.6
    • Quality

      4.7
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • L'viv, Ukraine

    OTAKOYI is a software development and design company located in Lviv, Ukraine. Since its establishment in 2011, it offers over 9 years of professional technical expertise and has grown up to 70 in-house specialists. The company’s services include UI/UX design, graphic design, and mobile and web development. 

    Clients

    • KIA
    • Phillip Morris
    • Emirates Development Bank
    • Stripe

    Industries

    Notable Project

    OTAKOYI continued the development of the website of a software development company's customer. They provided full stack development, and their tech stack includes React, Chakra UI, Node.js, and WebSocket.

    "It was a pleasure to work with the team."

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  • 18
    • Undisclosed
    • 1,000 - 9,999 employees
    • Denver, CO

    Spire Digital is a Denver, CO-based digital product development company. The team of more than 50 employees specializes in custom software development, UX/UI design, web development, and app development.

    Clients

    • Lockheed Martin
    • TomTom
    • US Navy
    • AT&T

    Industries

    Notable Project

    To further improve their client's efforts in helping their patients, a healthcare tech data company engaged with Spire Digital to develop a mobile app and design its UI/UX.

    "This partnership helped us understand what our next steps should be as a company moving forward."

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  • 19
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 250 - 999 employees
    • Zagreb, Croatia

    Q agency is a software development firm founded in 2013. Based in Zagreb, Croatia, the company has additional offices in Oslo, Zürich, Belfast, U.K., Toronto, and Los Angeles. With a team of 120+ employees, they specialize in web development, UX/UI, custom software development, and mobile app development. 

    Clients

    • The Times
    • CocaCola
    • BBC
    • Manpower

    Industries

    Notable Project

    Q agency developed the UX/UI to complement a startup’s medical device hardware. The client provided Arduino-based demo boards and branding elements to reference as they developed the UX/UI in Android Studio. 

    “Overall, as the key user, I was very satisfied with Q agency’s work.”

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  • 20
    • Scheduling

      4.7
    • Quality

      4.7
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • Noida, India

    Techugo is a mobile and web developer based in Noida, India with offices in the US and UAE. Established in 2015, their team of 120+ tackles iOS, Android, IoT (internet of things), and maintenance services.

    Clients

    • BMF- India's #1 Foreign Exchange Marketplace
    • Trailblazer- Godfrey Philips sales got boosted by 8%
    • Dhanuka - Leading Fertilizer Manufacturing Fortune 200 Company
    • Airtel – Leading Telecom Service Provider

    Industries

    Notable Project

    Techugo provides e-commerce development services for a kids’ products company. They’ve built a site from scratch where users can order products like toys. The team will also develop the client’s mobile app.

    “I’m impressed with Techugo’s communication and great quality of work.”

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  • 21
    • $25,000+
    • 50 - 249 employees
    • Bengaluru, India

    NetBramha Studios is a UX and UI design studio based in Bangalore, India. Founded in 2008, they have 22 employees specializing in UI and UX studio crafting, digital strategy and design, analysis, research, and synthesis. They work predominantly for small businesses, midmarket companies and global enterprises, including billion-dollar startups.

    Clients

    • Google
    • Microsoft
    • Reliance
    • McKinsey

    Industries

    Notable Project

    NetBramha Studios built user onboarding and dashboard screens for an app development company's data stack product. They also developed the UX and visual designs of the screens.

    "Every day, I got a progress update; during the weekly calls, I could see huge progress being made."

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  • 22
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Odesa, Ukraine

    Arounda is a digital product consulting and design agency based in Odessa, Ukraine, and founded in 2016. Their team of more than 10 provides human-centric product strategy, brand identity, UX/UI design, and web design services to small and mid-sized companies.

    Clients

    • WordPress
    • QTalent
    • Virtana
    • Metricly

    Industries

    Notable Project

    A mailing startup needed help with UX/UI design to develop a visual proof of concept they could show to investors and use as a base for their development team. They hired Arounda to deliver this work.

    "The best thing about them was their ability to work without being micromanaged."

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  • 23
    • $10,000+
    • 50 - 249 employees
    • Houston, TX

    December Labs is a software design and development company for custom mobile & web solutions, applications, services, and platforms, dedicated to introducing new solutions to user-centric business challenges. The firm is based in Houston, TX (US HQ), Montevideo, Uruguay (nearshore operative base), and San Francisco, CA (commercial office). Founded in 2014, they currently have a team of 100+, including PHD’s, architects, researchers, PM’s, strategists, developers and designers.

    Clients

    • Google
    • Accenture
    • IDB - Inter-American Development Bank
    • Pluralsight

    Industries

    Notable Project

    December Labs provides frontend resources to help a software firm design their website. They've provided a UI/UX designer and two frontend engineers to design a specific part of the client's site.

    "Their team is so quick in finding the right person to work on a specific project."

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  • 24
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Szczecin, Poland

    Riotters is a web design agency located in Szczecin, Poland. They offer web design, ux/ui design, video production, branding, and more and were launched in 2015.

    Notable Project

    A fintech firm hired Riotters to redesign their website. After a series of discovery calls, they devised strategies to proceed with the development process.

    "Their design knowledge was impressive, and their ability to deliver on deadline was excellent."

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  • 25
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Allentown, PA

    KDG is a leading tech provider working primarily with educational institutions, non-profits, and small to midsize family businesses. Headquartered in Allentown, Pa., with a satellite office in Washington, DC, KDG provides custom software development, CRM consulting, sales intelligence, and IT managed services. 

    Clients

    • Drexel University
    • Muhlenberg College
    • Pliant
    • Albright College

    Industries

    Notable Project

    KDG provides ongoing accounting services for an equipment and supply company. They help the client set up Zoho Books, migrate to Quickbooks, balance 2021 books, and fix system inventory issues.

    "They have met our expectations throughout our entire time of working together."

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  • 26
    • $10,000+
    • 10 - 49 employees
    • Mumbai, India

    ZEUX Innovation is a UX design firm in Mumbai. Founded in 2016, the team of 22 delivers UX strategy, testing, and user research for its clients.

    Clients

    • Discovery
    • HDFC Life
    • DBS Bank
    • Stanley Black & Decker

    Industries

    Notable Project

    ZEUX Innovation provided UX consulting services for a third party application. They aimed to make the application more comprehensive and easier to navigate.

    "They translated the problem with just the right solution we were looking for."

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  • 27
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 2 - 9 employees
    • Denver, CO

    Headquartered in Denver, Usman Group is a boutique digital strategy consultancy. Founded in 2006, the company of under 10 also has an office in Lincolnshire, Ill. They help organizations plan, research, and execute for mostly midmarket clients in advertising & marketing, business services, health care, and manufacturing industries. 

    Clients

    • National Safety Council
    • Priceline.com
    • Robert W. Baird & Company
    • Davita

    Industries

    Notable Project

    Usman Group provides consultancy for a stock exchange. They’ve helped define target audiences and documented functional requirements for website development. Now, they’re helping the client shop for providers.

    “They understand what we’re doing and give us what we need instead of just a product they’re trying to sell.”

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  • 28
    • Scheduling

      4.6
    • Quality

      4.8
    • Cost

      4.5
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • New York City, NY

    Infinum is a software development company in San Francisco, CA. The 50+ team has equal experience in mobile and web development. They work with clients from a variety of industries, including business and financial services and automotive.

    Clients

    • Philips
    • Nike
    • Porsche
    • Coca Cola

    Industries

    Notable Project

    Infinum developed an iOS and Android app that could enable an insurance company to provide financial and supplementary security services. The team used Flutter and built API backend integrations into the app.

    "The continuity of project activities is ensured despite changes in their team structure."

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  • 29
    • Scheduling

      4.6
    • Quality

      4.6
    • Cost

      4.6
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 250 - 999 employees
    • Minneapolis, MN

    From Minneapolis, Minn., MentorMate has expanded to Sweden and Bulgaria. Founded in 2001, MentorMate is a custom software development company that also has experience in strategic consulting, cloud services, and Internet of Things (IoT).

    Clients

    • AstraZeneca
    • Cambria
    • DTN
    • Edmentum

    Industries

    Notable Project

    MentorMate has developed a music streaming MVP for a music rights and permissions company. Their tasks involve creating a development strategy, improving the client's designs, and QA testing the final product.

    "They're a remarkable company and a rare gem."

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  • 30
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • London, United Kingdom

    Lighthouse is a specialist UX and UI design agency, founded in London but now working together from all over the globe.
    Founded in 2008, the Lighthouse team use cutting edge design, collaboration and experience to solve the most complex problems. Lighthouse partner with both well-established enterprise businesses seeking to inject life into under-performing applications, and funded startups ready to progress their product. These are typically headed up by seasoned founders who love the process as well as the outcome.

    Clients

    • Total
    • John Lewis
    • Red Bull
    • PayPoint

    Industries

    Notable Project

    Lighthouse provides mobile application development and UX/UI design services for a transportation and logistics company. They’ve redesigned the client’s apps and integrated them into a single code base.

    "Their most distinguishing quality is that they’re sincere, humble, and empathetic."

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