Top 100 User Research Companies
October 2023Looking for a top user research company?
User research is part of UX design. It involves collecting qualitative and quantitative data about a company's or product's users with the goal of understanding user needs and pain points. User researchers use this data to improve a product's user experience.
A core benefit of user research is defining the user story – needs and pain points – behind a product. Solid user research ensures design changes target outcomes and business goals instead of new features that may not be used.
That's why we've created this list of the best user research firms for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business.
List of the Best User Research Services
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1
- $10,000+
- 10 - 49 employees
- Irving, TX
Usability Sciences is a market research company. The Irving, Texas-based agency was founded in 1989. The small team specializes in market research, ux/ui design, product design, custom software development, and more.
Industries
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A tech company hired Usability Sciences to provide business consulting. They're helping the client address internal salesforce problems by going through a discovery process and other methodologies, like focus groups.
"I’m delighted with their work as a vendor."
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2
- $5,000+
- 10 - 49 employees
- Tallinn, Estonia
Angle2 is a UX/UI design agency based in Kyiv, Ukraine. The agency, founded in 2016, has a team of more than ten that provides UX/UI design and web design services to small and midmarket companies and institutions in the health care & medical, financial services, and other industries.
Clients
- NeoDeck
- Granter
- LPMS
- 4thewords
Industries
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Angle2 provided UI/UX design services for an enterprise software platform. They built a complex B2B business intelligence platform with continuous feature development and iteration.
"They had excellent communications and systems integration."
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3
- $50,000+
- 10 - 49 employees
- Austin, TX
Guidea (A Theresa Neil Design Company), founded in 2005, is headquartered in Austin, Texas, with an additional office in San Francisco. The company solely provides UX/UI design services, and their team of 33 people works with mostly enterprise and mid-market businesses, but also with small businesses. The businesses they serve are mainly in the financial services, health care & medical, and consumer products & services industries.
Clients
- Adobe
- Amgen
- Bloomberg
- Bristol Meyer Squibb
Industries
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Guidea supported an enterprise software provider in their new product's UI/UX design. The team defined a design roadmap and delivered vision prototypes, high-fidelity screen designs, and a UI/UX kit on React.
"They were quickly engaged and effective at hitting milestones."
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4
- $10,000+
- 50 - 249 employees
- London, United Kingdom
QubStudio, located in Lviv, Ukraine, focuses on UX/UI design. The company has about 25 employees on hand and more than 200 successful projects in its portfolio. The largest number of QubStudio's clients have been in information technology, but the company has also worked on advertising/marketing, business services, and consumer products projects. In addition, QubStudio provides customer support services.
Clients
- Oracle
- Scoutbee
- Go To-U
- AXA
Industries
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Qubstudio provides UI/UX design for a law firm. The team has improved the UX of the client's internal tracking and management system.
"They listened to our requirements and turned them into reality."
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5
- $10,000+
- 10 - 49 employees
- Santa Rosa, CA
LeverageUX Design Agency is a design agency founded in 2016 with more than 10 members. Based in Kyiv, Ukraine, they are experts in UX/UI design, product design, and web design for clients ranging from small firms to large businesses in various industries.
Industries
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LeverageUX Design House provides software UI/UX design services for a hardware and software firm. The team has worked on the client's device input channels and created designs for easier device configurations.
"LeverageUX has great designers at a highly competitive cost."
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6
- $25,000+
- 10 - 49 employees
- San Mateo, CA
Momentum Design Lab is based in Silicon Valley, with offices also located in New York City and London. The approximately 30-person company, which was founded in 2002, principally works on UX/CX for digital product design. Momentum assists by delivering digital product innovation, customer experience management, and digital transformation programs using their design thinking and technology-driven approaches. Momentum specializes in financial services, healthcare, high technology and software startups, and cx/ad/marketing technologies.
Clients
- Fiserv
- Intuit
- Dell EMC
- Walmart
Industries
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Momentum Design Lab designed the UX/UI for a sports and athletic company's mobile application. They learned about the client's business, narrowed down the target user personas, and conducted usability testing.
"They did a very good job understanding our company before we continued the process."
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7
- $25,000+
- 50 - 249 employees
- Hyderabad, India
Divami Design Labs is a user experience and user interface (UX/UI) agency in India. With nearly 90 employees, Divami Design Labs has the most experience with UX/UI design for WordPress and .NET content management systems. They were founded in 2008 and use a three-step sprint process to tackle projects: discover, design, and develop.
Clients
- Google LLC
- Blue Yonder (JDA)
- SAP
- Infosys (Edge Verve)
Industries
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Divami Design Labs designed the UI/UX of an education company's platform. Deliverables included wireframes, mock-ups, and interactive prototypes for the proposed design.
"Their expertise and knowledge were evident throughout the project."
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8
- $50,000+
- 10 - 49 employees
- Austin, TX
Slide UX, based in Austin, TX, is a UX/UI design company with about 15 employees. The company was founded in 2012. Slide UX provides wireframing, prototyping, and visual design services, though they also offer user research, persona creation, and information architecture. Their clientele includes companies of all sizes, from enterprise to startup.
Clients
- Motion Industries
- ICF Consulting
- Planview
- Sysco
Industries
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Slide UX provided UI/UX design services for a management consulting company. The team was responsible for user profiling and creating a strategic road map for a client's new product launch.
"Slide UX was proactive and available."
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9
- $5,000+
- 50 - 249 employees
- Warszawa, Poland
LLC Darly Solutions is a Kharkiv, Ukraine-based web development company. The small firm was established in 2017. Their services include web development, ux/ui design, and mobile app development.
Clients
- Newsletter
- Flowmingo
- Shala UG
- PSS AG
Industries
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LLC Darly Solutions has rebranded and redesigned the website of a software company. The team has also implemented payment, booking, and information systems and developed multiple dashboards for the client.
"They take time to understand the goals of the project before development."
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10
- $50,000+
- 1,000 - 9,999 employees
- San Francisco, CA
Robosoft Technologies is a full-service digital experiences agency offering digital advisory, design strategy, UX/UI services, application development & maintenance and expertise in emerging technologies such as AR, VR, blockchain, chatbots and more. Established in 1996 and headquartered in San Francisco, the team of 500+ has offices in Mumbai, Udupi, Bengaluru, Chicago, and New York.
Clients
- Retail: Walmart
- Target
- JCPenney
- Victoria's Secret
Industries
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A tech company has hired Robosoft Technologies to perform manual and automation testing. The team is also tasked with executing regression and ensuring the sanity of the production environment.
"They did deliver their tasks on time and without any issues."
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11
- $5,000+
- 10 - 49 employees
- Dnipro, Ukraine
Gapsy Studio is an UX design company founded in 2017. The agency focuses on ux/ui design, graphic design, logo, product design, and more and has a small team.
Industries
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Gapsy Studio provided rebranding for a recruiting and marketing solutions company. This included a new logo and brand identity for the client along with promotional materials like illustrations and animations.
"Overall, they are very communicative and creative!"
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12
- $50,000+
- 10 - 49 employees
- London, United Kingdom
Lighthouse is a specialist UX and UI design agency, founded in London but now working together from all over the globe.
Founded in 2008, the Lighthouse team use cutting edge design, collaboration and experience to solve the most complex problems. Lighthouse partner with both well-established enterprise businesses seeking to inject life into under-performing applications, and funded startups ready to progress their product. These are typically headed up by seasoned founders who love the process as well as the outcome.Clients
- Total
- John Lewis
- Red Bull
- PayPoint
Industries
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Lighthouse has provided design training and UX/UI design for a bank. They mentor designers with a range of experience levels, and they’ve worked on the client’s mobile app in Figma.
“Their high level of expertise distinguishes them from other agencies.”
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13
- $25,000+
- 1,000 - 9,999 employees
- Kraków, Poland
Ailleron S.A., a digital strategy company, is in Kraków, Poland. The midsize firm was established in 2014. Their team focuses on digital strategy, enterprise app modernization, mobile app development, custom software development, and more.
Industries
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Ailleron built a platform for a bank in three languages. They provided development and support using Vaadin, .NET, Angular, Kotlin, Swift, and Rabbit. Most recently, the team worked on a Vaadin update.
"They know their business, and working with them is a pleasure."
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14
- $5,000+
- 50 - 249 employees
- Budapest, Hungary
Based out of Budapest, Hungary, UX Studio is a 40-person digital design product company. It focuses on UX/UI design, but also offers mobile app development and branding services. Most of their clients are enterprise businesses, though they also work with midmarket and small businesses. UX Studio focuses on projects in business and financial services, among others.
Clients
- HBO
- BOSCH
- Netflix
- UN World Food
Industries
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UX studio was hired to create a design system and renew the user experience and interface of a website.
"They were professional and flexible. They deliver on time and in good quality."
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15
- $5,000+
- 50 - 249 employees
- Sharjah, United Arab Emirates
Halo Lab is a full-stack design and development agency located in Odessa, Ukraine. The 12-person team offers UX/UI design, web design, and logo services to small business and midmarket clients in the consumer products & services, advertising & marketing, and business services industries.
Clients
- Auth0
- Mobalytics
- Mighty Buildings
- Wave Video
Industries
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Halo Lab has redesigned a charity foundation's donors portal using Figma. The team has updated the client's portal with a new interface and made it compatible with desktop and mobile versions.
"Halo Lab keeps pivoting based on new ideas and brainstorms that we have throughout the project."
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16
- $5,000+
- 10 - 49 employees
- London, United Kingdom
Based in London, UK, Creative Navy's team of about 10 employees focuses entirely on UX/UI design. This agency works across a broad spectrum of industries, partnering with startups as well as established brands on mobile apps (iOS, Android, etc.), web and native apps (macOS, embedded, devices), and other projects.
Clients
- Jaguar
- Philips
- Bosch
- Discovery Channel
Industries
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Creative Navy provides UI/UX design for a consumer trends analysis company. The team primarily utilizes Figma to simplify the platform's visual and performance elements.
"Our partnership has been excellent, as it has been simple, straightforward, and concise."
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17
- $50,000+
- 1,000 - 9,999 employees
- New York, NY
Andersen is an international custom software development company that, among other things, specializes in healthcare software development. Since its founding in 2007, the company has opened more than ten development centers and about ten sales offices worldwide. More than 2700 highly qualified specialists work on developing, customizing corporate IT solutions, web applications, and mobile applications. Andersen has completed over 950 projects and received hundreds of positive reviews from clients worldwide. Today the company is working on over 250 projects. Our technology stack includes .NET, C#, Java, Python, PHP, Node.js, TypeScript, Golang, C++, JavaScript, Angular, React.js, Vue.js, HTML, CSS, Java (Android), Swift / Objective C (iOS), React Native, and more. We also offer manual and automated testing, business and data analysis, UI/UX design, DevOps services, IT security management, and L1, L2, L3 support.
Clients
- Samsung
- Johnson & Johnson
- GlobePayroll
- Siemens
Industries
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A ride-hailing company has hired Andersen Inc. to develop two new financial products. The team is responsible for front- and backend development, integrations, testing, and analytics set-up.
"The team is highly flexible and responsive to any business need in no time."
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18
- $25,000+
- 50 - 249 employees
- Bengaluru, India
NetBramha Studios is a UX and UI design studio based in Bangalore, India. Founded in 2008, they have 22 employees specializing in UI and UX studio crafting, digital strategy and design, analysis, research, and synthesis. They work predominantly for small businesses, midmarket companies and global enterprises, including billion-dollar startups.
Clients
- Microsoft
- Reliance
- McKinsey
Industries
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NetBramha Studios provided UI/UX design services for a fintech company. The team helped design a marketplace; they created a design system, built wireframes, and delivered high-fidelity designs on Figma.
“They never operated as an external team but as a partner.”
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19
- $1,000+
- 10 - 49 employees
- London, United Kingdom
UX Connections is a design agency founded in London in 2013 with fewer than 50 experts. They specialize in UX/UI design, market research, and digital strategy solutions for clients ranging from small firms to large companies.
Clients
- Immediate Media
- Ladbrokes
- ASOS
- News UK
Industries
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UX Connections redesigned the fundamental user journey across a PropTech company's platform. They conducted a discovery session and reviewed the client's platform before working on the new user journey.
"I was genuinely very happy with all they did."
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20
- $10,000+
- 10 - 49 employees
- Glen Allen, VA
Simple Thread is a development company that was founded in 2010 in Richmond, Va. It employs a team of 9 who specializes in web development, custom software development, mobile app development, and UX/UI design for mostly mid-sized companies.
Clients
- Dominion Energy
- University of Virginia
- Strategic Risk Associates
- Century Distribution Systems
Industries
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Simple Thread has supported an online farmer’s market with website development. They’ve used JavaScript, Ruby on Rails, and React to expand website functionality and execute other technical solutions.
"They’ve even responded to critical requests outside regular business hours, which has been helpful."
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21
- $25,000+
- 10 - 49 employees
- Los Angeles, CA
Goji Labs is a web and mobile app development company based in Los Angeles. Founded in 2014, they have a team of about 30 that helps launch products in numerous industries ranging from business services to education. They provide product strategy, UX/UI design, mobile app, web, and IoT development services to various clients including startups, corporations, and nonprofits.
Clients
- World Health Organization
- World Wildlife Fund
- USC
- UCLA
Industries
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A copper-clad laminate retailer has hired Goji Labs for web development. The team collaborates on a user-centric design for a site with a search and filter system for informative content.
''They demonstrated an excellent ability to accommodate my busy timeline, ultimately delivering the desired outcomes.''
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22
- $50,000+
- 1,000 - 9,999 employees
- Minneapolis, MN
From Minneapolis, Minn., MentorMate has expanded to Sweden and Bulgaria. Founded in 2001, MentorMate is a custom software development company that also has experience in strategic consulting, cloud services, and Internet of Things (IoT).
Clients
- AstraZeneca
- Cambria
- DTN
- Edmentum
Industries
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MentorMate was hired to develop iOS and Android development for a bicycle retailer. They're also tasked with helping them rebrand to complement their own infrastructure.
"Mentormate is responsive, with talented employees and a well-tuned communication and service model."
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23
- $25,000+
- 50 - 249 employees
- New York, NY
DOOR3 is a software development company headquartered in New York, NY. Founded in 2002, DOOR3 has grown to a team of about 60 employees that serves mostly enterprise and mid-market business. They provide software, web, and mobile app development, UX/UI design, and enterprise app modernization.
Clients
- Achievement Network
- AIG
- Alvin Ailey American Dance Theater
- American Museum of Natural History
Industries
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A software company hired DOOR3 to create a unified look and feel for their products with UI/UX design. After research, DOOR3 gave suggestions for design elements like color schemes, systems, and fonts.
“They had a great team, and we have nothing but praise for them.”
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24
- $25,000+
- 50 - 249 employees
- Beverly Hills, CA
Swenson He is a mobile app development company headquartered in Marina del Rey, CA. Founded by two MIT alumni, the team of now 20+ engineers specializes in mobile app development and UX/UI design for iOS, Android, and hybrid mobile platforms.
Clients
- simplehuman
- Stanford Medicine
- Power Music
- Breaker
Industries
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Swenson He provides web design and development services for an AI company. The team has designed and developed a web application and the client's company. Swenson He assists with UI/UX design and development.
"They're attentive and supportive of our team's ambitions."
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25
- $10,000+
- 2 - 9 employees
- New York, NY
Uitop is an Austin, Texas-based user experience design agency. The small team specializes in ux/ui design, web design, product design, and graphic design and was founded in 2021.
Clients
- Slabstack 🇺🇸
- Valocore 🇺🇸
- Luxe Software 🇺🇸
- TrovBase 🇺🇸
Industries
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A software company has hired Uitop for UX/UI design. The team from Uitop has primarily focused on improving the interface of a CMS, managing taxonomies, and connecting a translation management system.
“Overall, we’ve been impressed with their work ethic.”
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26
- $10,000+
- 10 - 49 employees
- Kyiv, Ukraine
League \ Design Agency is a design agency based in Kyiv, Ukraine. Since 2017, their team of 16 has offered their expertise in UX/UI, graphic, and web designs to clients such as startups or large enterprises, working in industries like information technology and business services.
Clients
- Skvot
- Cancer Treatment Centers of America (CTCA)
- Telescope Live
- Vivadogs
Industries
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League Design Agency has provided UI/UX design and mobile app development services for a cloud services company. The team is responsible for redesigning the client's software to align with the brand identity.
"Their exceptional combination of experience and professionalism were hallmarks of their work."
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27
- $25,000+
- 10 - 49 employees
- San Francisco, CA
Neuron is a San Francisco based digital design agency. They were founded in 2016 and have a team of 9 employees who specialize in user experience design, digital strategy, and front-end development.
Clients
- Vivint
- Vendr
- Rutter
- ThoughtSpot
Industries
Visit SiteNotable Project
Neuron provides UX/UI strategy for a coaching platform. The team holds workshops to define the product vision, objectives, and requirements and works with the client's engineers to identify constraints.
"Neuron has been fantastic to work with."
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28
- $25,000+
- 10 - 49 employees
- Raleigh, NC
Dreamten is a product design studio based in Raleigh, NC. Founded in 2001, they comprise of fewer than 10 employees that serve startups, mid-market, and enterprise businesses across several industries. They specialize in UX/UI design.
Clients
- AARP
- Adwerx
- Amped
- Anduin.ai
Industries
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A stock portfolio analysis company hired Dreamten to design their new platform for their flagship product. The team produced high-fidelity designs and wireframes that had features such as stock report graphs.
"They have an extremely talented and dedicated team of designers and developers who went above and beyond."
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29
- $10,000+
- 10 - 49 employees
- L'viv, Ukraine
Excited is a digital product design agency based in Lviv, Ukraine. Their team of 5 experts have offered UX/UI design solutions to small and midmarket businesses since 2018. Their user experience services revolve around usability testing, user research, and UX strategy.
Clients
- Milkstork
- Builddirect
- ClubReady
- Verida
Industries
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Excited helped an AI-driven email solutions company create the UI/UX designs for their platform using Figma. The team provided a lot of design suggestions throughout the project.
“Excited’s main strength was that they intuitively understood what I was looking for.”
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30
- $50,000+
- 1,000 - 9,999 employees
- McLean, VA
Founded in 2000, AgileEngine is a software development firm based in McLean, Va with offices in Kiev, Washington, DC, and Beunos Aires. They have more than 200 employees and offer custom software development, app development, and UX/UI design for midmarket clients.
Industries
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AgileEngine augmented a software firm's team to help them develop school administration software using C#, .Net, MS SQL, and AngularJS. They also supported the client in their shift to a SaaS business model.
"I was impressed by a number of aspects of AgileEngine, such as their vast global footprint."
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