Top 100 User Research Companies

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Top 100 User Research Companies

January 2023

Looking for a top user research company?

User research is part of UX design. It involves collecting qualitative and quantitative data about a company's or product's users with the goal of understanding user needs and pain points. 

Jump to Most Reviewed Companies

List of the Best User Research Services

  • 3
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • Austin, TX

    Guidea (A Theresa Neil Design Company), founded in 2005, is headquartered in Austin, Texas, with an additional office in San Francisco. The company solely provides UX/UI design services, and their team of 33 people works with mostly enterprise and mid-market businesses, but also with small businesses. The businesses they serve are mainly in the financial services, health care & medical, and consumer products & services industries.
     

    Clients

    • Adobe
    • Amgen
    • Bloomberg
    • Bristol Meyer Squibb

    Industries

    Notable Project

    Guidea built a design language system and developed components and behaviors for creating digital and print assets, as well as a collateral library to house them and govern best practices.

    "I truly felt they cared about our relationship and were looking out for our best interests."

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  • 4
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • L'viv, Ukraine

    QubStudio, located in Lviv, Ukraine, focuses on UX/UI design. The company has about 25 employees on hand and more than 200 successful projects in its portfolio. The largest number of QubStudio's clients have been in information technology, but the company has also worked on advertising/marketing, business services, and consumer products projects. In addition, QubStudio provides customer support services.

    Clients

    • Oracle
    • Scoutbee
    • Go To-U
    • AXA

    Industries

    Notable Project

    Qubstudio provides UI/UX design support for a product development company. They work directly with the client's internal team, providing support across multiple work streams.

    "Their diligence and commitment to effective communication make them great partners to work with."

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  • 5
    • $25,000+
    • 50 - 249 employees
    • Hyderabad, India

    Divami Design Labs is a user experience and user interface (UX/UI) agency in India. With nearly 90 employees, Divami Design Labs has the most experience with UX/UI design for WordPress and .NET content management systems. They were founded in 2008 and use a three-step sprint process to tackle projects: discover, design, and develop.

    Clients

    • Google LLC
    • Blue Yonder (JDA)
    • SAP
    • Infosys (Edge Verve)

    Industries

    Notable Project

    Divami Design Labs provides UI/UX design services for a private fintech company. They’ve designed a fintech platform’s mobile app MVP using Figma. Next, the team will design new features for the app.

    “The team is very easy to work with and goes above and beyond to help us.”

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  • 6
    • $10,000+
    • 50 - 249 employees
    • L'viv, Ukraine

    Software development company LinkUp Studio is based in Lviv, Ukraine and was founded in 2010. LinkUp Studio's team of about 25 specializes in UX/UI design, but also provides custom software development, web design, and mobile app development.

    Clients

    • Bosch
    • Porshe
    • Impactive
    • Boba (OMG) Network

    Industries

    Notable Project

    An electronic research company has hired Linkup Studio to provide UI/UX design using Figma as the leading tool.

    ''Their communication and willingness to assist with whatever we need are great.''

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  • 7
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • Austin, TX

    Slide UX, based in Austin, TX, is a UX/UI design company with about 15 employees. The company was founded in 2012. Slide UX provides wireframing, prototyping, and visual design services, though they also offer user research, persona creation, and information architecture. Their clientele includes companies of all sizes, from enterprise to startup.

    Clients

    • Motion Industries
    • ICF Consulting
    • Planview
    • Sysco

    Industries

    Notable Project

    Slide UX completed a redesign of the client's outdated SaaS site. They were involved in information architecture, wireframe construction, design, and functionality.

    "It was very clear that they weren't just designers--they were UX experts."

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  • 8
    • $5,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    League \ Design Agency is a design agency based in Kyiv, Ukraine. Since 2017, their team of 16 has offered their expertise in UX/UI, graphic, and web designs to clients such as startups or large enterprises, working in industries like information technology and business services.

    Clients

    • Skvot
    • Cancer Treatment Centers of America (CTCA)
    • Telescope Live
    • Vivadogs

    Industries

    Notable Project

    League Design Agency improved the UX/UI design of an Architectural Engineering and Construction (AEC) consulting company's beta application, including competitor analysis, wireframes, prototyping, and feedback.

    "I loved their professionalism and how they thought outside the box to solve a problem."

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  • 9
    • Scheduling

      4.7
    • Quality

      4.8
    • Cost

      4.5
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 250 - 999 employees
    • Irvine, CA

    Vincit California is a software development company that has provided mobile app development, custom software development, and UX/UI design services to their clients since 2007. Their team of 1,000 employees is based out of Irvine, Calif. With another office in Helsinki.

    Clients

    • Splunk
    • Tommy Car Wash Systems
    • ScoutUS Pro
    • Logitech

    Industries

    Notable Project

    Vincit helped a technology startup develop the first version of their iOS and Android mobile app using GitHub and Google Cloud. Their scope included UI/UX design, API development, and app testing and support.

    “Vincit’s customer care and depth of knowledge were impressive.”

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  • 10
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • London, United Kingdom

    Lighthouse is a specialist UX and UI design agency, founded in London but now working together from all over the globe.
    Founded in 2008, the Lighthouse team use cutting edge design, collaboration and experience to solve the most complex problems. Lighthouse partner with both well-established enterprise businesses seeking to inject life into under-performing applications, and funded startups ready to progress their product. These are typically headed up by seasoned founders who love the process as well as the outcome.

    Clients

    • Total
    • John Lewis
    • Red Bull
    • PayPoint

    Industries

    Notable Project

    Lighthouse London did frontend development for a website re-launch, including WordPress integration and customization. The solution is in support.

    "They clearly understood our goals."

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  • 11
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Odesa, Ukraine

    Halo Lab is a full-stack design and development agency located in Odessa, Ukraine. The 12-person team offers UX/UI design, web design, and logo services to small business and midmarket clients in the consumer products & services, advertising & marketing, and business services industries.

    Clients

    • Auth0
    • Mobalytics
    • Mighty Buildings
    • Wave Video

    Industries

    Notable Project

    Halo Lab provided branding, graphic design, and UI/UX design services for a live-video speed dating platform. Using Figma, they created 30 logo variations, color palettes, typography, and many other assets.

    “Their project management was perfect.”

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  • 12
    • $5,000+
    • 10 - 49 employees
    • London, United Kingdom

    Based in London, UK, Creative Navy's team of about 10 employees focuses entirely on UX/UI design. This agency works across a broad spectrum of industries, partnering with startups as well as established brands on mobile apps (iOS, Android, etc.), web and native apps (macOS, embedded, devices), and other projects.

    Clients

    • Jaguar
    • Philips
    • Bosch
    • Discovery Channel

    Industries

    Notable Project

    With the end goal in mind to increase usage, Creative Navy improved the lead management system, re-designing the interface to make it easier to use, more intuitive, and kinder on the eyes.

    “I liked that we were partners in this and that Creative Navy didn’t act like a service provider.”

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  • 13
    • Scheduling

      4.8
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Los Angeles, CA

    Goji Labs is a web and mobile app development company based in Los Angeles. Founded in 2014, they have a team of about 30 that helps launch products in numerous industries ranging from business services to education. They provide product strategy, UX/UI design, mobile app, web, and IoT development services to various clients including startups, corporations, and nonprofits.

    Clients

    • World Health Organization
    • World Wildlife Fund
    • USC
    • UCLA

    Industries

    Notable Project

    Goji Labs built a mobile photography app. The project included discovery, wireframe and UI design, and backend development. 

    "Their thoughtful input changed our product for the better."

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  • 14
    • $25,000+
    • 10 - 49 employees
    • San Mateo, CA

    Momentum Design Lab is based in Silicon Valley, with offices also located in New York City and London. The approximately 30-person company, which was founded in 2002, principally works on UX/CX for digital product design. Momentum assists by delivering digital product innovation, customer experience management, and digital transformation programs using their design thinking and technology-driven approaches. Momentum specializes in financial services, healthcare, high technology and software startups, and cx/ad/marketing technologies.

    Clients

    • Fiserv
    • Intuit
    • Dell EMC
    • Walmart

    Industries

    Notable Project

    Momentum designed a digital display for social data. They produced the initial designs, mockups, layout, and user experience, and completed the front end coding.

    "I was very impressed with the quality of the result."

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  • 15
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Raleigh, NC

    Dreamten is a product design studio based in Raleigh, NC. Founded in 2001, they comprise of fewer than 10 employees that serve startups, mid-market, and enterprise businesses across several industries. They specialize in UX/UI design.

    Clients

    • AARP
    • Adwerx
    • Amped
    • Anduin.ai

    Industries

    Notable Project

    Dreamten is tasked with redesigning a pet policy management software's UI/UX. They also provide designs for the company's marketing site, logos, brand guidelines, and event materials like shirts and banners.

    "They are dedicated, kind, and passionate about what they are doing."

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  • 16
    • $25,000+
    • 1,000 - 9,999 employees
    • New York, NY

    Andersen is an international custom software development company that, among other things, specializes in healthcare software development. Since its founding in 2007, the company has opened more than ten development centers and about ten sales offices worldwide. More than 2700 highly qualified specialists work on developing, customizing corporate IT solutions, web applications, and mobile applications. Andersen has completed over 950 projects and received hundreds of positive reviews from clients worldwide. Today the company is working on over 250 projects. Our technology stack includes .NET, C#, Java, Python, PHP, Node.js, TypeScript, Golang, C++, JavaScript, Angular, React.js, Vue.js, HTML, CSS, Java (Android), Swift / Objective C (iOS), React Native, and more. We also offer manual and automated testing, business and data analysis, UI/UX design, DevOps services, IT security management, and L1, L2, L3 support.

    Clients

    • Samsung
    • Johnson & Johnson
    • GlobePayroll
    • Siemens

    Industries

    Notable Project

    Andersen augments a product developer's internal team during long-term, intensive projects. They provide full stack development and implementation for websites and cloud-based solutions.

    "They really try to find appropriate solutions for all of our requests."

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  • 17
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Buenos Aires, Argentina

    Gonni Agency is a UX and branding agency based in Buenos Aires, Argentina. Founded in 2012, their team of around 10 employees specializes in UI/UX design and branding.

    Clients

    • Just
    • Microsoft
    • Elysian Park Ventures
    • Vans

    Industries

    Notable Project

    GONNI was hired by a wellness products commercialization company to help develop a sales management app for iOS and Android. They're tasked with designing the app's UI/UX.

    “We’re most impressed with GONNI’s dedication to meeting our needs and bringing innovative solutions to the table.”

    Visit Site
  • 18
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • San Francisco, CA

    Neuron is a San Francisco based digital design agency. They were founded in 2016 and have a team of 9 employees who specialize in user experience design, digital strategy, and front-end development.

    Clients

    • Vivint
    • Vendr
    • Rutter
    • ThoughtSpot

    Industries

    Notable Project

    Neuron rebuilt a WordPress website to increase leads and draw in new students for a women's software engineering school. Their team developed the backend and customized a new user-friendly and modern design. 

    "I’ve worked with numerous digital design agencies and freelancers, but not anyone like Neuron."

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  • 19
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • L'viv, Ukraine

    Excited is a digital product design agency based in Lviv, Ukraine. Their team of 5 experts have offered UX/UI design solutions to small and midmarket businesses since 2018. Their user experience services revolve around usability testing, user research, and UX strategy.

    Clients

    • Milkstork
    • Builddirect
    • ClubReady
    • Verida

    Industries

    Notable Project

    Excited was tasked with an end-to-end redesign of an iPad app’s UX/UI. They focused on making each aspect intuitive to use on all 20 screens within the mobile game.

    “Excited was very quick to understand the challenges we faced and our desired outcomes.”

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  • 20
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • Montreal, Canada

    Osedea is a computer software company boasting a team of just over 40 employees that provide custom software and mobile app development, as well as AI services. From their headquarters in Montreal, Canada, they partner with enterprise and mid-market companies in the manufacturing, energy, and telecom sectors. 

    Industries

    Notable Project

    Osedea has worked on various development projects for an alternative lending company. They’ve developed a proof of concept and a new financing product using JavaScript, Angular, Spring Boot, and Kubernetes.

    “Osedea has done everything we needed, and they’ve done it exceptionally well. We’re happy with them.”

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  • 21
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • Chelsea, Australia

    XWP is a web agency founded in Chelsea, Australia in 2005 with over 50 employees. They offer web development, web design, and UX/UI design solutions to mid-market and enterprise-level clients in the fields of IT and media.

    Clients

    • Google
    • News Corp
    • Automattic
    • Rolling Stone

    Industries

    Notable Project

    XWP has rebuilt the WordPress website from scratch for a financial services company. They’ve migrated the design and features to develop the site again but making it faster, easier to use, and more secure.

    “We have a true partnership with them; we work on and solve problems together.”

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  • 22
    • $5,000+
    • 10 - 49 employees
    • Wilmington, DE

    Cadabra Studio is a digital design and development agency based in Dnipro, Ukraine. Founded in 2015, Cadabra has a staff of 25 specialists, most of whom are full-stack developers. Cadabra provides development for web and mobile applications, custom software, and UI/UX design.

    Industries

    Notable Project

    Cadabra Studio was hired by an education platform to design the UI/UX of their educational app. The team delivered an MVP app as well as a design mock-up for the app's final version.

    “Cadabra Studio’s ability to deliver an MVP based on just a concept was very impressive.”

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  • 23
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Los Angeles, CA

    WANDR is a product strategy and UX design firm based in Los Angeles. Founded in 2016, the team of 14 specializes in UX/UI design. They work primarily with small and midmarket-level businesses, focusing on IT, business services, and healthcare and medical.

     

    Clients

    • U.S. Air Force
    • WWF
    • IBM
    • Dollar Shave Club

    Industries

    Notable Project

    WANDR redesigned a website to create a more professional appearance and well-developed brand. The platform is WordPress-based and is easily managed to track subscription plans and other e-commerce options.

    "With a more visually appealing website, visitors are on my site longer and learn more about what my business does."

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  • 24
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • New York, NY

    Design agency Selecto has offices in Lviv and Rivne, Ukraine. The agency was founded in 2014 and has a team of about 45. Selecto specializes in web design and development, mobile app development, and UX/UI design. Most of the agency's clients are midmarket businesses.

    Clients

    • Abbott
    • Vodacom TV
    • DVL Express
    • Vezeeta

    Industries

    Notable Project

    Selecto has provided UI/UX designs for a payment platform. The design sprint has then been turned into a product requirement document.

    "The quality of Selecto's work makes them the best agency we worked with to date."

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  • 25
    • $5,000+
    • 10 - 49 employees
    • Warszawa, Poland

    THE STORY is an award-winning user experience & web development company. Serving startups and corporate clients from Germany, Switzerland, US, UK, and Poland. Focus: UX/UI Design based on Business Analysis, Product Design, Python, Django, and AWS.

     

    Clients

    • KCR Clinical Solutions
    • INVICTA
    • Aflofarm
    • PwC Poland

    Industries

    Notable Project

    The Story | UX Design + Web Development created a web app for a clinical development solutions firm. They also worked on the product's design. The key technologies used included Python, React, AWS, and Lambda. 

    "They keep in mind that even the most demanding project has to be well-designed."

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  • 26
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 250 - 999 employees
    • Zagreb, Croatia

    Q agency is a software development firm founded in 2013. Based in Zagreb, Croatia, the company has additional offices in Oslo, Zürich, Belfast, U.K., Toronto, and Los Angeles. With a team of 120+ employees, they specialize in web development, UX/UI, custom software development, and mobile app development. 

    Clients

    • The Times
    • CocaCola
    • BBC
    • Manpower

    Industries

    Notable Project

    Q Software is building a web platform with a Symfony backend and Angular frontend. They augmented the system—which is about to begin beta testing—with native iOS and Android apps.

    "They have an amazing number of people with outstanding knowledge of digital trends."

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  • 27
    • Scheduling

      4.6
    • Quality

      4.8
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • New York, NY

    Infinum is a software development company in San Francisco, CA. The 50+ team has equal experience in mobile and web development. They work with clients from a variety of industries, including business and financial services and automotive.

    Clients

    • Philips
    • Nike
    • Porsche
    • Coca Cola

    Industries

    Notable Project

    Infinum has been hired by a sound design and music software company to create a standalone solution for their diverse user base. They've built an iPadOS app that handles complex signal paths in real-time.

    "Infinum had a well-realized way of work that we were able to onboard and blend with our existing tools."

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  • 28
    • $10,000+
    • 10 - 49 employees
    • Dublin, Ireland
    Frontend.com is an UX design agency established in 1998. Their small team is headquartered in Dublin, Ireland. Their services include ux/ui design and digital strategy.

    Industries

    Notable Project

    Frontend.com used their expertise in e-commerce and UX design to develop a website for a tourism agency. Along with research and UI development, they helped implement the agency’s designs. 

    "They’re UI code is the best we’ve seen delivered by a design company ever."

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  • 29
    • $10,000+
    • 50 - 249 employees
    • Houston, TX

    December Labs is a software design and development company for custom mobile & web solutions, applications, services, and platforms, dedicated to introducing new solutions to user-centric business challenges. The firm is based in Houston, TX (US HQ), Montevideo, Uruguay (nearshore operative base), and San Francisco, CA (commercial office). Founded in 2014, they currently have a team of 100+, including PHD’s, architects, researchers, PM’s, strategists, developers and designers.

    Clients

    • Google
    • Accenture
    • IDB - Inter-American Development Bank
    • Pluralsight

    Industries

    Notable Project

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    "Quote."

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  • 30
    • Scheduling

      4.6
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • L'viv, Ukraine

    OTAKOYI is a software development and design company located in Lviv, Ukraine. Since its establishment in 2011, it offers over 9 years of professional technical expertise and has grown up to 70 in-house specialists. The company’s services include UI/UX design, graphic design, and mobile and web development. 

    Clients

    • KIA
    • Phillip Morris
    • Emirates Development Bank
    • Stripe

    Industries

    Notable Project

    OTAKOYI was hired by an economic development consulting firm to design a new logo, letterhead, and templates for RFP proposals and presentations.

    "It is a genuine pleasure to work with them."

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