Top 100 User Research Companies
March 2023Looking for a top user research company?
User research is part of UX design. It involves collecting qualitative and quantitative data about a company's or product's users with the goal of understanding user needs and pain points. User researchers use this data to improve a product's user experience.
A core benefit of user research is defining the user story – needs and pain points – behind a product. Solid user research ensures design changes target outcomes and business goals instead of new features that may not be used.
That's why we've created this list of the best user research firms for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business.
List of the Best User Research Services
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211
- $50,000+
- 10 - 49 employees
- Kyiv, Ukraine
Alty is a full service software solutions agency based in Kiev, Ukraine. Founded in 2009, Alty's team of 24 employees has nearly a decade of experience in web development, mobile app development, and UI/UX strategy. The firm primarily works with small and mid-market business in the business services, financial services, and utility industries. The team also has some experience working with enterprise clients.
Clients
- VISA
- CBH Bank
- Monobank
- Raiffeisen International
Industries
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Due to an influx of new clients, a Cambodian bank wants to improve the UI/UX of their self-banking devices. The ultimate goal is to enhance the customer experience across all channels.
"Alty has a great team that demonstrates flexibility and full dedication to the task and quality."
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212
- $5,000+
- 10 - 49 employees
- Poznań, Poland
VisualPanda is a digital product agency based in Poznan, Poland. They have about 10 employees and were established in 2014. Their services include product design, web design, and UX/UI design, among other. They worked primarily with small and midmarket businesses in the consumer product, business services, and financial services industries.
Clients
- Recruitee
- DoubleMap (a Ford Smart Mobility Company)
- Findhotel
- Helium Healthcare (YCombinator S17 Winner)
Industries
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VisualPanda was hired by a custom print company to optimize their apparel customization tool and increase its conversion rate. They provided high-level market research and growth estimation services as well.
"They really care about the outcomes."
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213
- $50,000+
- 50 - 249 employees
- Los Angeles, CA
UruIT is a web and mobile app development firm based in Montevideo, Uruguay with offices in Miami and Medellin, Colombia. Their 50+ near-shore team has created thousands of empowering digital products since 2007.
Clients
- Corporate: Macmillan
- Bloomberg
- Microsoft
- Telefónica
Industries
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Uruit designed and developed mobile and web app prototypes for a financial planning SaaS platform. The team used technologies like Python, Flask, AWS, MongoDB, Amazon Cognito, and React Native for the project.
“They responded on time and always got us the information we asked for.”
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214
- $25,000+
- 50 - 249 employees
- General Roca, Argentina
Patagonian started out in 2013 as the garage tech project of two engineers that did not want to leave their hometown in Patagonia, and have since evolved into a multinational tech company with development centers in Argentina, Colombia and offices in the USA.
The region, with an untapped talent pool, top universities and a thriving economic ecosystem, is an ideal emplacement to develop the arcadian tech community we envision, with the perfect work life balance.
From there, Patagonian exports world class services to the US, EU and LATAM regions, to companies big and small in an eclectic array of industries.
Clients
- AWS
- PwC
- Sessame Street
- Messi
Industries
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Patagonian is continually adding new features into a nonprofit organization's website. The client had been looking to augment both frontend and backend developers for the project.
"Everyone at Patagonian has been an excellent communicator with no surprises in billing or delivery."
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215
- $1,000+
- 10 - 49 employees
- Bogotá, Colombia
BangLUXOR Agency is a creative firm specializing in brand consultancy and marketing based in Anaheim, California. Founded in 2017, their team of around 10-49 employees provides marketing and advertising services.
Clients
- Università della Svizzera italiana
- MantiK Store
- Istituto Scolastico Leonardo Da Vinci
- E&E Art
Industries
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A valuation company has engaged BangLUXOR Agency for web design. BangLUXOR Agency has created wireframes, a logo, and they are collaborating with the client on the backend to implement new features.
“The cost has been an excellent value for the services.”
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216
- $10,000+
- 10 - 49 employees
- Toronto, Canada
User experience company Craft Innovations was established in 2019. The firm specializes in ux/ui design, product design, market research, web design, and more and has a small team.
Industries
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Craft Innovations built a website for a digital marketing agency. Following a discovery phase, the team helped conceptualize and create the new web design and brand style, including the brand book and UI/UX.
"The job was done exactly how we wanted it."
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217
- $5,000+
- 10 - 49 employees
- Kyiv, Ukraine
PING Studio is a video production agency launched in 2020. The small team focuses on video production, ux/ui design, and graphic design. The agency is headquartered in Kyiv, Ukraine.
Clients
- Ryze
- eToro
- Strapi
Industries
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PING Studio produced technology videos of the three products of an air purifier brand. They created a style board, developed the story, prepared a sketch presentation, built a storyboard, and added animations.
"We were delighted with the results, which represented high quality at very reasonable rates."
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218
- $25,000+
- 2 - 9 employees
- London, United Kingdom
Super User Studio is a design consultancy headquartered in London, with an office in Bath, United Kingdom. Since 2008, their small team of 9 has been specializing in UX/UI design for mainly enterprise-level clients. They primarily serve clients in the business services and financial services industries.
Clients
- Capita
- Dunnhumby
- Gain Theory
- Acturis
Industries
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Super User Studio has designed the UI/UX of a software development company’s app. The team has also conducted discovery sessions and user interviews while creating wireframes to help develop the product.
“What they’ve brought to the table in terms of knowledge is hard for anyone else to match.”
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219
- $10,000+
- 10 - 49 employees
- Kraków, Poland
69pixels is a UX/UI agency based in Minsk, Belarus. Founded in 2017, 69pixels has a team of under 10 that specializes in providing web design services to primarily mid-market businesses.
Clients
- Teslasuit
- Hypervsn
- Wargaming
- MTBank
Industries
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69pixels designed a mobile app for a fashion company. They worked on high-fidelity prototypes, visual styles, and provided analytics. They also provided UI/UX design and assisted with marketing materials.
"We are happy with how 69pixels completed the design of the mobile app."
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220
- $10,000+
- 10 - 49 employees
- London, United Kingdom
Hiyield is a small website development firm located in St. Austell, United Kingdom. Launched in 2018, the team focuses on web development, custom software development, ux/ui design, application management & support, and more.
Industries
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Hiyield developed a website for a climate change think tank. They also provided support during a company event, ensuring the website was compatible with the correct server and technology.
"Hiyield excellently developed and managed the site."
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221
- $10,000+
- 10 - 49 employees
- Brooklyn, NY
L+R is an international design & technology studio and boutique strategy consulting firm founded in Brooklyn, New York City in 2012. The firm is made up of 25 skilled strategy, design and technology consultants, specializing in brand identity systems, go-to-market strategy consulting, technology strategy, UX/UI design, and next-generation mobile application development. They have offices in Brooklyn, Barcelona, Los Angeles and Milan and work with middle-market and Fortune 500 clients.
Clients
- Amazon Web Services
- The Estée Lauder Companies
- Hilton Worldwide
- Louis Vuitton
Industries
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An architectural lighting platform hired L+R to provide brand consulting, design services, and iOS engineering support on one of their major campaigns. The goal was to encourage engagement on the platform.
"We find L+R to be professional, reliable, but most of all creative."
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222
- $75,000+
- 10 - 49 employees
- London, United Kingdom
Glance Creative Ltd. is an app development firm founded in 2016. Based in London, the team of 10 specializes in mobile app development, UX/UI and wearable app development. They mainly serve small business and midmarket clients in the entertainment, media and consumer products industries.
Clients
- The Times
- The Sun
- Universal Music
- Lucozade
Industries
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Glance has helped a social networking platform develop the MVP of their iOS app. The team handles the UI/UX design and backend development efforts using various technologies: Golang, AWS, and Firebase.
"We’ve been extremely happy with their services."
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223
- Undisclosed
- 250 - 999 employees
- Suceava, Romania
ASSIST Software is a software development company. Established in 1992, the midsize agency is headquartered in Suceava, Romania. Their team offers custom software development, web development, ux/ui design, e-commerce development, and more.
Industries
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ASSIST Software has developed a playable game demo for a gaming studio startup using the Unity game engine. The team works on the graphical design of the game, which is intended for coding enthusiasts.
“The quality of the graphics they’ve delivered has been amazing.”
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224
- $5,000+
- 10 - 49 employees
- Jaipur, India
Founded in 2015, Helpful Insight Solutions Pvt Ltd is a website and mobile application development company based in Jaipur, India. They primarily work with small businesses in the advertising and marketing industry.
Clients
- Sound Aircraft Services, USA
- The National Herald (USA)
- ABN Tech
- Vanwin Garden
Industries
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Helpful Insight Pvt Ltd helped an astrology consulting company develop a video streaming application to discuss life problems in live sessions.
"They knew what we wanted."
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225
- $10,000+
- 10 - 49 employees
- Pune, India
Vrunik Solutions is a Pune, India-based UX design company. The small team provides ux/ui design and was established in 2008.
Industries
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Vrunik Solutions provided UI/UX design services for a software development company. The team worked from conceptualizing and creating wireframes and user flows to designing actual screens.
"They had the expertise and passion for creating beautiful and meaningful designs."
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226
- $25,000+
- 10 - 49 employees
- Santa Fe, Argentina
Since its founding in 2012, Moka has provided digital design and develoment to clients around the world. Their team of about 20 employees is based in Santa Fe, Argentina and Oslo, Norway and focuses on UX/UI design, branding, and web development.
Clients
- Lunaphore
- Basepaws
- Tomplay
- Yamo
Industries
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Moka is tasked with revamping a spatial biology company's WordPress site. They work on overhauling the site's look and feel and integrating it with the client's core marketing platforms.
"Their agility, subject-matter expertise, communication, and clean quality of work are impressive."
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227
- $50,000+
- 10 - 49 employees
- San Francisco, CA
Headquartered in Chicago, Illinois, Greensighter is an user experience agency. Founded in 2019, the small team specializes in ux/ui design and graphic design.
Clients
- Microsoft
- Lenovo
- 365DataScience
- Alcove
Industries
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Greensighter helped a mental fitness brand design their platform's UI/UX. The team also created mock-ups.
"We really enjoyed working with them, and they have amazing skills."
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228
- $25,000+
- 10 - 49 employees
- Grand Rapids, MI
Digital Industry Group (DIG), an user experience design company, was established in 2018. The small team focuses on ux/ui design, web design, web development, digital strategy, and more. The agency is in Grand Rapids, Michigan.
Industries
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Digital Industry Group (DIG) was hired by a management consulting company to handle a website refresh. Following a discovery phase, the team handled the site's redesign and provided technical support.
"They were able to really put themselves in the shoes of our clients to make a meaningful and lasting change."
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229
- $5,000+
- 250 - 999 employees
- San Francisco, CA
GeekyAnts is a mobile app development company that's headquartered in Bangalore, India; they also have a London office. They were founded in 2006 and have about 59 employees that provide services for mobile app development, web development, and UX/UI design services to clients of all sizes in a wide array of industries.
Clients
- Google LLC
- Siveco Romania
- ChildMind Institute
- Tellius
Industries
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GeekyAnts was hired by a publishing house to design and develop a social media app. They were hired for their high level of technical competence and expertise in the field of flutter.
"The end result is a visually stunning and user-friendly app that I am proud to share with my customers."
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230
- $5,000+
- 10 - 49 employees
- Berlin, Germany
Hallwil is a website design agency based in Kharkiv, Ukraine, with an office in Châtel-Saint-Denis, Switzerland. The agency, founded in 2016, has a team of more than ten that provides web design and development, mobile app development, and e-commerce development services to small and enterprise companies and institutions in the health care & medical, automotive, legal, manufacturing, and e-commerce industries.
Clients
- Nestlé
- Dynamysk
- Jenavalve
Industries
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Hallwil designed and developed a website from scratch using Webflow. They implemented several integrations and built a unique dashboard.
"The team handled any requests I had. If they couldn't, they were honest in recommending hiring an external resource."
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231
- $10,000+
- 10 - 49 employees
- Tallinn, Estonia
Founded in 2015, Demigos is an IT solutions company that offers UX/UI design, web development, and mobile app development to their small business clients in the retail, healthcare, and financial services industries. Their 50 employees are based out of Kyiv.
Clients
- GapNurse
- Wendy's Team
- Skylynx
- Social Boost
Industries
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Demigos has developed a Python-based mobile app for a healthcare firm. They’ve integrated various features into the app, such as electronic medical records, diagnostic services, and an e-prescription system.
“Demigos has shown courage and commitment to the project.”
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232
- $100,000+
- 50 - 249 employees
- Providence, RI
MojoTech is a full-service mobile, web, and custom software developer with headquarters in Providence, RI and offices in Boulder, New York, and Washington D.C. Since 2008, the 10+ team has offered clients of all sizes a comprehensive and results-driven approach to digital success.
Clients
- Aetna
- Amica
- Angi
- Blue Cross Blue Shield
Industries
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MojoTech works closely with a state association for the iteration of the organization's search engine product. The team handles the overall web development to get the client to their desired product spec.
"Mojo has always been able to deliver on the project level estimations for all of our engagements."
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233
- $5,000+
- 2 - 9 employees
- Kyiv, Ukraine
Web development company Depo Studio is based in Kyiv, Ukraine. The firm specializes in web development, web design, and e-commerce development and is small.The firm was founded in 2017.Clients
- Bubbleworld
- Orb Space
- Nuova Digital Agency
Industries
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Depo Studio developed a WordPress website for a language school. This involved conducting UX research and creating clickable wireframes, a sitemap, and a static design in Figma.
"I had not come across anyone who could provide me with a comparable level of service before."
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234
- $25,000+
- 10 - 49 employees
- Seattle, WA
Founded in 2000, UpTop specializes in UI/UX design but also shines in web and mobile app development. Their team of 50+ are passionate about solving complex problems and increasing revenue for their clients.
Clients
- Amazon
- Microsoft
- CenturyLink
- F5
Industries
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UpTop developed a client portal and ran project management for an arbitration and mediation firm. They tailored the platform to three audience groups, designed the frontend, and handled integrations.
"They came up to speed extremely quickly to understand this industry and design the portal would require."
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235
- $100,000+
- 10 - 49 employees
- New York, NY
Founded in 2009 in New York City, Small Planet is a mobile app development company that produces top quality mobile apps for both iOS and Android devices, including 25 App Store Category #1’s. The close-knit team works in Brooklyn, NY, offering user experience (UX) and design for mobile and web, smart device and touchscreen development, quality assurance and user testing, product management, and consulting services. They also recently started a Machine Learning Lab to work on some exciting AI-related projects.
Clients
- Aetna
- Boehringer Ingelheim
- Stoney Clover Lane
- Disney Publishing Worldwide
Industries
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Small Planet was hired to digitize a fashion brand's business components, such as their products, fonts, and other assets to create a better customer experience.
"They were able to adapt to our specific business model and requirements to create a product very unique to us!"
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236
- $10,000+
- 10 - 49 employees
- Tallinn, Estonia
SDA Company is a Kharkiv, Ukraine-based web development firm. The small team specializes in web development, custom software development, enterprise app modernization, application management & support, and more and was founded in 2019.
Clients
- Five App
- Rise
- LivUnity
Industries
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SDA handles the development of a mental healthcare company's web app. They manage everything in the project from kick-off meetings to development implementation. Four people work directly with the client.
"They want to help you and know how to do so without needing a ton of guidance."
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237
- $25,000+
- 10 - 49 employees
- Vancouver, Canada
The Digital Panda is a creative agency in Vancouver, Canada. Founded in 2012, they have about 25 employees that serve clients in a variety of sectors. Services include product design, UI/UX design, and custom software development.
Clients
- Cambrian Credit Union
- SPACE Metaverse
- Meridian Credit Union
- Motusbank
Industries
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The Digital Panda provided rebranding and web development and design services for a tech startup. The client wanted the deliverables to reflect their mission and vision and attract new potential customers.
"They delivered high-quality branding and a professional site in an extremely compressed timeframe."
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238
- $10,000+
- 10 - 49 employees
- Los Angeles, CA
Founded in 2018, Materialize is a development firm. Their team of around 5 employees is based in Los Angeles. They focus on web development, UI/UX design, and custom software development.
Industries
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Materialize built a custom online ordering system for a school meals company. The product allowed children at charter schools to order meals ahead of time and used data to streamline internal processes.
“Instead of prioritizing turning over the project, Materialize focused on delivering a clean product.”
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239
- $10,000+
- 10 - 49 employees
- Rotterdam, Netherlands
Lizard Global is a full-stack digital company based in Rotterdam, Netherlands, with an office in Kuala Lumpur, Malaysia. The company, founded in 2012, has a team of more than 20 that provides mobile app development, web development, UX/UI design, and business consulting services to small and larger-sized companies and institutions in the business services, education, financial services, and other industries.
Clients
- Heineken
- Nationale Nederlanden
- KFC
- SKOON
Industries
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Lizard Global helps an electric products distributor develop a mobile application. After a kick-off meeting, the team has created a new concept and conducted a workshop to validate digital and prototype ideas.
"They are knowledgeable in their expertise, and their customer service is top-notch."
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240
- $5,000+
- 10 - 49 employees
- Poznań, Poland
User experience agency and conversion optimization company Webmetric was founded in 2015. Their small team is headquartered in Poznań, Poland and London, United Kingdom. Their services include ux/ui design and conversion optimization.
Clients
- Czater.pl
Industries
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Webmetric was hired by a business automation tool to redesign their web app. They conducted industry research and designed the UX, which was then followed by the UI design for both desktop and mobile devices.
"The communication was efficient and it helped us complete the task on time."
Most Reviewed User Research Company
Connect with an User Research Company that received the most new reviews in the past 12 months.
User Research Company
- 11 15 new reviews
- 12 15 new reviews
- 13 14 new reviews
- 14 14 new reviews
- 15 13 new reviews
