Top 50 User Research Agencies in Boston

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Top 50 User Research Agencies in Boston

September 2022

Looking for a top user research agency in Boston?

Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. 

List of the Best Boston User Research Companies

  • 1
    • $5,000+
    • 10 - 49 employees
    • Boston, MA

    THE STORY is an award-winning user experience & web development company. Serving startups and corporate clients from Germany, Switzerland, US, UK, and Poland. Focus: UX/UI Design based on Business Analysis, Product Design, Python, Django, and AWS.

     

    Clients

    • KCR Clinical Solutions
    • INVICTA
    • Aflofarm
    • PwC Poland

    Industries

    Notable Project

    The Story | UX Design + Web Development is developing a new platform for a build materials company. They’re using Figma and Zeplin for the UX/UI design, which they began after several onboarding workshops.

    "The platform's functionalities were designed according to the requirements and best practices."

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  • 2
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 2 - 9 employees
    • Cambridge, MA

    Established in 2018, Composite is a web design company. Located in Belmont, Massachusetts, their small team offers web design, search engine optimization, digital strategy, and web development.

    Clients

    • City of Cambridge
    • Town of Wallingford

    Industries

    Notable Project

    Composite - Branding & UI/UX Design was hired by a fintech company for their web development and design services. They helped revamp the client's one-page marketing website.

    "Overall, we were happy with the process and outcome."

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  • 3
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Boston, MA

    altr, which is based in Salem, Mass., creates digital products and constructs brand platforms for majority midmarket businesses. Many of the 10-person agency's clients are in healthcare and medical, though altr has also worked on business services, consumer products, and retail projects.

    Clients

    • athenahealth
    • at&t
    • Bamboo Rose
    • BD

    Industries

    Notable Project

    altr was hired by a technology company to design the UI/UX of their initial project management platform. They were also tasked with interviewing a group of potential users to get feedback on the platform.

    “altr has been the best group that we've worked with.”

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  • 4
    • $25,000+
    • 50 - 249 employees
    • Boston, MA

    Ballast Lane Applications is an app development company founded in 2011 and located in Marblehead, Mass. The team of fewer than 50 employees offers custom software development and mobile app development services. Their clientele comprises mostly small businesses.

    Clients

    • Reibus International
    • FreshAir Sensors
    • Annise
    • Logical Buildings

    Industries

    Notable Project

    Ballast Lane Applications built an Android/iOS mobile app and web app for a smoke monitoring system. Their team wrote solid code that enables their partners to create additional features.

    “They ensured that the project was implemented the way we wanted and everyone was happy with the end result.”

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  • 5
    • $25,000+
    • 10 - 49 employees
    • Boston, MA

    Rocket Farm Studios is a mobile app and custom software developer based in Boston, MA. Begun in 2008, their team of 10+ excels in mobile strategy, IoT, and digital product innovation for businesses of all sizes.

    Clients

    • Hydrow
    • Yankee Candle
    • The Hal Leonard Corporation
    • Yamaha Music

    Industries

    Notable Project

    Rocket Farm Solutions acted as the early design, development, and QA team for a fitness application. They worked in Sketch, Zeppelin, InVision, React Native, and various AWS resources.

    “They really understood our business. We didn’t have to reexplain anything, and the startup time was really fast.”

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  • 6
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.2
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 50 - 249 employees
    • Hingham, MA

    Founded in 2010, DockYard is a digital product agency in Boston that focuses on custom software, mobile and web app design and development. DockYard caters to startups, mid-market, and enterprise clients nationwide and also offer UX, staff augmentation, and training. Their 80-person team develops using Ember, Elixir, and Phoenix. 

    Clients

    • Netflix
    • Apple
    • Nasdaq
    • McGraw-Hill Education

    Industries

    Notable Project

    Using Elixir, DockYard supported the rebuild of an automotive marketing site. They wrote reusable code, designed a database, and built the architecture. They executed reporting abilities and AWS integrations.

    "It didn’t feel like their team was ever stumped, which struck me."

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  • 7
    • $50,000+
    • 10 - 49 employees
    • Boston, MA

    Create + Conquer is a digital agency that specializes in web design and development, as well as UX/UI design and digital strategy. Based in Boston, MA, Create + Conquer is composed of fewer than 10 employees and is committed to serving mostly mid-market businesses in the business services and non-profit industries.

    Clients

    • The MSPCA-Angell
    • National Geographic Learning
    • Curinos
    • Appalachian Mountain Club

    Industries

    Notable Project

    Create + Conquer built a new WordPress site for a publishing company. They offered strategies to present a diverse product list and improve support links before designing and developing the front- and backend.

    “The design of the site looks really great. Their team works well together and they kept the project well-organized.”

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  • 8
    • Scheduling

      4.6
    • Quality

      4.9
    • Cost

      4.3
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Somerville, MA

    Echo&Co is a primarily UX/UI agency headquartered in Somerville, Mass., with satellite offices in Louisiana, Virginia, Michigan, and British Columbia. It is a full service digital agency of about 20 employees. In addition to UX/UI, Echo&Co provides web development and product design services. The agency works primarily with midmarket businesses.

    Clients

    • ASPCA
    • BrightFocus Foundation
    • Climate Reality Project
    • Free Press

    Industries

    Notable Project

    Echo&Co worked on website redesign for a large nonprofit. Migrating the site to Drupal, they took the project from strategy to implementation, also optimizing the site’s content for SEO and social media.

    “[T]he site looked much more modern, had a fresh feel, and emphasized our advocacy work."

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  • 9
    • $75,000+
    • 50 - 249 employees
    • Somerville, MA

    OHO Interactive is an interactive agency that provides web development, web design, and digital strategy services located in Somerville, Mass. Founded in 1998, they have a team of about 70 employees who support midmarket clients in a few industries: education, healthcare and medical, and nonprofit. 

    Clients

    • Dartmouth College
    • Harvard University
    • Columbia Law School
    • Norwich University

    Industries

    Notable Project

    OHO Interactive redesigned and developed a website and CMS. They also provided branding support and created relevant materials to launch a new, specialized site. Their team supplies ongoing support.

    "They’re able to provide quality insights and guide us toward success."

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  • 10
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • Boston, MA

    ADK Group is a nation-wide digital product company founded in 2011. Since then, they've grown to more than 100 employees with offices distributed throughout the US, including Boston and Louisville, Ky. Over the last decade, they've designed, built, and launched technology for businesses of all sizes in the health care and medical, education, and financial services industries, among others. With the acquisition of Fresh Tilled Soil, they enhanced the UX/UI team. Services include UX/UI design, custom software development, and web development.

    Clients

    • Brigham & Women's Hospital
    • Santander
    • Firefly Health
    • Woodford Reserve

    Industries

    Notable Project

    After a thorough discovery phase involving user interviews, ADK Group (formerly Fresh Tilled Soil) produced wireframes, tested, and built a new website for a children's research nonprofit in order to reflect a new mission.

    "I truly felt like we achieved everything that we hoped, and even beyond that."

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  • 11
    • $10,000+
    • 10 - 49 employees
    • Boston, MA

    Headquartered in Boston, Image Conscious Studios is a branding agency that specializes in web design, digital strategy, and UX/UI design. Founded in 2004, they have about 8 employees works with a variety of clients in different industries including, healthcare, marketing, and hospitality & leisure. 

    Clients

    • Ginkgo Bioworks
    • E&TRADE

    Industries

    Notable Project

    A financial organization engaged Image Conscious Studios to refresh their brand message. The team also redesigned the client's platform to make it accessible and user-friendly to their prospective customers.

    "They worked as an extension of our internal team."

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  • 12
    • Scheduling

      4.7
    • Quality

      4.8
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Boston, MA

    Echobind is a mobile app and web development consultancy whose services include code audits, custom training, and digital strategy. Based in Boston, MA with an office in Louisville, KY, this team of 2-10 creates digital products that inspire users and empower businesses.

    Clients

    • Axios
    • Bose
    • Univision
    • Pear Therapeutics

    Industries

    Notable Project

    Echobind provided software development resources to work on coding projects in collaboration with the in-house staff. The team also worked on research and documentation.

    "They’re experts in their field."

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  • 13
    • $1,000+
    • 10 - 49 employees
    • Boston, MA

    Let's Design Your Site is a small web design company. The Salem, New Hampshire-based company was founded in 2018. Their team specializes in web design, search engine optimization, digital strategy, content marketing, and more.

    Industries

    Notable Project

    An air quality monitoring company hired Let's Design Your Site to provide web development. They created the site from scratch using Wix, which showcases the client's products and the articles they publish.

    ''We receive thousands of clicks on our site every month.''

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  • 14
    • $25,000+
    • 10 - 49 employees
    • Boston, MA

    SYNERGY Consulting is a development agency based in New York with more than 10 experts. Founded in 2006, they specialize in mobile app development, custom software development, and UX/UI design solutions for clients ranging from small companies to large firms.

    Clients

    • SummerTech
    • JLD Evaluations
    • Uplift

    Industries

    Notable Project

    SYNERGY Consulting provides app development services for a social startup. They work on design, development, and testing.

    “A lot of people talk a big game but SYNERGY delivers.”

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  • 15
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Boston, MA

    Revox is a small user experience company. Founded in 2015, the agency is based in Nugegoda, Sri Lanka. Their team specializes in ux/ui design, custom software development, blockchain, IoT development, and more.

    Industries

    Notable Project

    Revox has developed a website for a software company. The team was tasked with designing the website's UX and UI. The goals are to come up with a good MVP that can be used in the market as an additional source.

    "They are responsive, responsible, and friendly."

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  • 16
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $250,000+
    • 250 - 999 employees
    • Boston, MA

    Rightpoint, headquartered in Chicago, is a web and mobile app development firm. Founded in 2007, their team of about 450 employees services midmarket and enterprise clients across industries such as consumer products and services, IT, and retail. They also offer UX design services.

    Clients

    • Macy's
    • B&H Photo
    • Care.com
    • Rue La La

    Industries

    Notable Project

    Rightpoint redesigned and developed a web and mobile commerce experience that integrates with Oracle NetSuite ERP. Its features include 360-degree product videos, recommendations, and a finder wizard.

    "Their designs have been excellent; they completely transformed our website layout and functionality."

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  • 17
    • $10,000+
    • 10 - 49 employees
    • Brookline, MA

    Algert Sula is a creative direction and product design freelancer based in Boston. He offers branding, UI/UX design, web design, logo, print design, and video production services.

    Clients

    • PayPal
    • Drift
    • Putnam Investments
    • Datawire

    Industries

    Notable Project

    Algert - A Branding Agency is the creative partner of a B2B advertising solution company. Their scope has included web development and design, branding, graphic design, video production, photography, and more.

    “Working with Algert, we get assets that look very good in a short amount of time.”

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  • 18
    • Undisclosed
    • 10 - 49 employees
    • Boston, MA

    Launched in 2001, Essential Design is a product design company. Their small team is based in Boston, Massachusetts. Their team provides product design and ux/ui design.

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  • 19
    • $25,000+
    • 50 - 249 employees
    • Boston, MA

    Web design company Verndale is in Boston, Massachusetts. The agency focuses on web design, ux/ui design, digital strategy, and marketing strategy and is midsize.The agency was launched in 1998.

    Industries

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  • 20
    • $5,000+
    • 10 - 49 employees
    • Boston, MA

    IFactory, a web design agency, is located in Boston, Massachusetts and Providence, Rhode Island. The small firm was launched in 1992. Their team offers web design, ux/ui design, web development, branding, and more.

    Industries

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  • 21
    • $1,000+
    • 2 - 9 employees
    • Newton, MA

    Small UX design agency Umeita Design, is in Newton, Massachusetts. They specialize in ux/ui design, web design, web development, graphic design, and more and were launched in 2019.

    Industries

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  • 22
    • $10,000+
    • 2 - 9 employees
    • Boston, MA

    Fort Point Design, an user experience company, was launched in 2001. Their small team is headquartered in Boston, Massachusetts. Their services include ux/ui design, web development, digital strategy, mobile app development, and more.

    Industries

    Visit Site
  • 23
    • $1,000+
    • 10 - 49 employees
    • Cambridge, MA

    Avanti & Avanti is a Cambridge, Massachusetts-based UX company. The company offers ux/ui design, web design, e-commerce development, digital strategy, and more and is small.The company was established in 2016.

    Industries

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  • 24
    • $25,000+
    • 2 - 9 employees
    • Norwood, MA

    Sparky is a web design company. They are in Norwood, Massachusetts and have a small team. Their team offers web design, ux/ui design, conversion optimization, and digital strategy.

    Industries

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  • 25
    • $5,000+
    • 2 - 9 employees
    • Boston, MA
    Sparc Agency is a Mantua Township, New Jersey-based website development company. The company offers web development, mobile app development, ux/ui design, custom software development, and more and is small.The company was established in 2019.

    Notable Project

    Sparc Agency was tasked with upgrading a transit software company's full stack platform. 

    "Their work feels like it's designed by a transit professional while having the best practices of software development."

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  • 26
    • $25,000+
    • 10 - 49 employees
    • Westborough, MA

    Wakefly is a digital marketing agency founded in 2002 and headquartered in Marlborough, Mass. The team of nearly 50 employees supplies clients with personalized digital marketing programs. Taking a holistic approach to digital marketing, Wakefly blends design, development, and online marketing strategies such as web development and design, SEO, and PPC.

    Clients

    • Wakefly has designed and developed hundreds of websites across multiple content management systems
    • for many different industries. We take the time to make sure we understand your business goals and objectives when designing and developing your site
    • to make sure it will be functional for your customers
    • and easy for you to update and understand.

    Industries

    Notable Project

    Wakefly, Inc. developed a new WordPress website for an oncology practice from scratch, assessing the client’s former site to get ideas on how to improve its functionality.

    “Wakefly had a very strong and robust project management process.”

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  • 27
    • Scheduling

      4.8
    • Quality

      5.0
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Windham, NH

    Branding agency 36creative is located in Salem, New Hampshire. The small agency was established in 2004. Their services include branding, marketing strategy, web design, web development, and more.

    Clients

    • Timberland
    • Digital Federal Credit Union (DCU)
    • Cascade Lacrosse
    • HOOD

    Industries

    Notable Project

    36creative led a rebranding process for a telecommunications provider and designed an updated WordPress website. They led a discovery process before designing a new logo and developing a new branding strategy.

    "They care about and love what they do, which is reflected in their processes and deliverables."

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  • 28
    • $10,000+
    • 10 - 49 employees
    • Newburyport, MA

    Founded in 2021, Centric Park is an UX company. Their small team is located in Newburyport, Massachusetts and offers ux/ui design, product design, web design, mobile app development, and more.

    Industries

    Notable Project

    Centric Park redeveloped and rebranded a website for a wealth management firm. They held interviews, competitive analysis, and brainstorming sessions for new name options, name, logo, and visual identity.

    "The Centric Park team was collaborative, showing impressive expertise every step of the way."

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  • 29
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.3
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Providence, RI

    Oomph is a digital agency based in Providence, RI and founded in 2007. The team of about 25 employees specializes in web design and development for Drupal and WordPress and UI/UX design.

    Clients

    • Fidelity
    • Leica
    • Blue Cross Blue Shield
    • Outfront Media

    Industries

    Notable Project

    Oomph, Inc. was hired by a liberal arts college to redesign their website. They aim to improve their UX and increase their web traffic through the project. 

    "Oomph empowers our in-house team while providing us with tools to strengthen our own practice."

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  • 30
    • $10,000+
    • 2 - 9 employees
    • Clinton, MA

    MassMonopoly is a branding company. Established in 2000, the small firm is headquartered in Boston, Massachusetts. Their services include branding, digital strategy, social media marketing, video production, and more.

    Industries

    Visit Site

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