Top 80 User Research Agencies in Boston
The Best of December 2024
Looking for a top user research agency in Boston?
Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. While there are many advantages to user research, be wary of bad user research.
For example, when looking for a user experience agency to hire, ask about the role user research plays in its design process. A sign of good user research is when it occurs at the beginning of a project – throughout the discovery stages. User research is a tool to learn about user needs and challenges, not to validate an existing idea for a feature.
To assist you in your search for a partner, we’ve compiled this list of the top user research firm in Boston. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Boston User Research Companies
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1
- $25,000+
- 50 - 249 employees
- Boston, MA
Read MoreBallast Lane Applications is an app development company founded in 2011 and located in Marblehead, Mass. The team of fewer than 50 employees offers custom software development and mobile app development services. Their clientele comprises mostly small businesses.
Clients
- Reibus International
Industries
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2
- $25,000+
- 50 - 249 employees
- Boston, MA
Read MoreRayn Studios, an user experience design company, was launched in 2020. Their midsize team is headquartered in Islamabad, Pakistan. The company focuses on ux/ui design, product design, digital strategy, and graphic design.
Clients
- Tradelens
Industries
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3
- $50,000+
- 50 - 249 employees
- Boston, MA
Read Morealtr, which is based in Salem, Mass., creates digital products and constructs brand platforms for majority midmarket businesses. Many of the 10-person agency's clients are in healthcare and medical, though altr has also worked on business services, consumer products, and retail projects.
Clients
- athenahealth
Industries
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4
- $5,000+
- 10 - 49 employees
- Boston, MA
Read MoreAn'n'Bo - Interface Studio is a studio founded in Rivne, Ukraine in 2017 with no more than 10 experts. They specialize in UX/UI, product, and web design solutions for small and mid-market firms in the fields of IT, consumer products, and business services.
Clients
- OLX
Industries
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5
- $100,000+
- 1,000 - 9,999 employees
- Boston, MA
Read MoreDept is a web development firm that was founded in 2016. They have a team of over 1,300 employees, spread out over four offices in Boston, Amsterdam, Berlin, and Manchester, U.K. They offer web development, UX/UI design, and web design to midmarket and enterprise companies across the globe.
Clients
- Tesla
Industries
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6
- $5,000+
- 50 - 249 employees
- Boston, MA
UPQODE is a web design agency based in Nashville, Tennessee; New York, New York; Tampa, Florida and Seattle, Washington. They focus on Web Design, Web Development, UX/UI Design, Custom Software Development, and more and were launched in 2015.Read MoreClients
- Think Tank Team - Samsung Research America
Industries
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7
- $10,000+
- 50 - 249 employees
- Westwood, MA
Read MoreINNOVANT is a Westwood, Massachusetts-based software development company. The midsize team provides custom software development, IT staff augmentation, ux/ui design, web development, and more and was established in 2011.
Industries
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8
- $250,000+
- 250 - 999 employees
- Boston, MA
Read MoreRightpoint, headquartered in Chicago, is a web and mobile app development firm. Founded in 2007, their team of about 450 employees services midmarket and enterprise clients across industries such as consumer products and services, IT, and retail. They also offer UX design services.
Clients
- Macy's
Industries
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9
- $25,000+
- 50 - 249 employees
- Hingham, MA
Read MoreFounded in 2010, DockYard is a digital product agency in Boston that focuses on custom software, mobile and web app design and development. DockYard caters to startups, mid-market, and enterprise clients nationwide and also offer UX, staff augmentation, and training. Their 80-person team develops using Ember, Elixir, and Phoenix.
Clients
- Apple
Industries
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10
- $25,000+
- 10 - 49 employees
- Boston, MA
Read MoreForge Worldwide is a 20+ employee branding and marketing agency in Boston. Founded in 2004, Forge is driven to help organizations and teams who do meaningful work in the world grow so that they can do even more of it. The company specializes in content marketing, branding, advertising, and digital strategy for mid-sized and enterprise clients across a variety of industries, including healthcare, higher education, finance, and technology.
Industries
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11
- $25,000+
- 50 - 249 employees
- Boston, MA
Read MoreThird & Grove is a web development firm headquartered in Boston with an additional office in San Francisco. Founded in 2013, they have 34 employees and have worked with well-known brands in sectors such as food & beverage and financial services. Third & Grove provides web design and development, e-commerce development, UI/UX design, and digital strategy for primarily midmarket-sized clients.
Clients
- King Arthur Baking Company
Industries
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12
- $25,000+
- 10 - 49 employees
- Somerville, MA
Read MoreEcho&Co is a primarily UX/UI agency headquartered in Somerville, Mass., with satellite offices in Louisiana, Virginia, Michigan, and British Columbia. It is a full service digital agency of about 20 employees. In addition to UX/UI, Echo&Co provides web development and product design services. The agency works primarily with midmarket businesses.
Clients
- ASPCA
Industries
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13
- $75,000+
- 50 - 249 employees
- Somerville, MA
Read MoreOHO Interactive is an interactive agency that provides web development, web design, and digital strategy services located in Somerville, Mass. Founded in 1998, they have a team of about 70 employees who support midmarket clients in a few industries: education, healthcare and medical, and nonprofit.
Clients
- Dartmouth College
Industries
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14
- $25,000+
- 10 - 49 employees
- Needham, MA
Rocket Farm Studios, an app development firm, was launched in 2008. In Needham, Massachusetts; Needham, Massachusetts and Providence, Rhode Island, their small team focuses on Mobile App Development, AI Consulting, Mobile & App Marketing, UX/UI Design, and more.Read MoreClients
- Hydrow
Industries
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15
- $1,000+
- 10 - 49 employees
- Boston, MA
Read MoreSeahawk Media is a web design and development company based in Boston, but with offices around the world. Founded in 2015, they also provide SEO, branding, and UX/UI design services. They're also a GoDaddy partner.
Industries
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16
- $25,000+
- 2 - 9 employees
- Boston, MA
Academy is a small user experience company. The Boston, Massachusetts-based firm was launched in 2017. Their services include UX/UI Design, Product Design, Application Testing, Branding, and more.Read MoreClients
- InVision
Industries
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17
- $250,000+
- 1,000 - 9,999 employees
- Boston, MA
Read MoreMobile application development company WillowTree, Inc. was founded in 2007. With headquarters in Charlottesville, Va., and offices in New York and Durham, N.C., WillowTree has a team of 200+. They offer full-service development for both iOS and Android platforms, including mobile strategy, user experience design, testing, launching, and maintenance.
Clients
- Synchrony Financial
Industries
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18
- $10,000+
- 10 - 49 employees
- Boston, MA
Read MoreHeadquartered in Boston, Image Conscious Studios is a branding agency that specializes in web design, digital strategy, and UX/UI design. Founded in 2004, they have about 8 employees works with a variety of clients in different industries including, healthcare, marketing, and hospitality & leisure.
Clients
- Ginkgo Bioworks
Industries
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19
- $10,000+
- 10 - 49 employees
- Brookline, MA
Read MoreAlgert Sula is a creative direction and product design freelancer based in Boston. He offers branding, UI/UX design, web design, logo, print design, and video production services.
Clients
- PayPal
Industries
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20
- $25,000+
- 50 - 249 employees
- Boston, MA
Read MoreSumatoSoft is a web and mobile app development company that's located in Minsk, Belarus. Founded in 2012, they serve a variety of small and midmarket businesses. Services include web development, IoT development, and mobile app development. They have about 55 employees.
Clients
- The World Bank
- Beiersdorf
- Toyota
- Dexai Robotics
Industries
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21
- $5,000+
- 50 - 249 employees
- Boston, MA
Read MoreOrangeLoops is a software development company headquartered in Boston, with an additional office in Montevideo, Uruguay. The company, founded in 2015, has a team of 22 people who exclusively provide mobile app development and web development services. They work with mid-market businesses that are mostly in the advertising & marketing, health care & medical, and retail industries.
Clients
- Grubhub
Industries
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22
- $50,000+
- 10 - 49 employees
- Norwood, MA
Read MoreSparky is a web design company. They are in Norwood, Massachusetts and have a small team. Their team offers web design, ux/ui design, conversion optimization, and digital strategy.
Industries
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23
- Undisclosed
- 2 - 9 employees
- Boston, MA
Read MoreEast Coast Catalyst is a Boston-based digital marketing agency that was founded in 2010. East Coast Catalyst's team of 7 offers SEO, UX/UI design, branding, PPC, digital strategy, and public relations services.
Clients
- Apperian
Industries
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24
- $1,000+
- 2 - 9 employees
- Boston, MA
Read MoreLet's Design Your Site is a small web design company. The Salem, New Hampshire-based company was founded in 2018. Their team specializes in web design, search engine optimization, digital strategy, content marketing, and more.
Industries
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25
- $25,000+
- 10 - 49 employees
- Boston, MA
Read MoreSYNERGY Consulting is a development agency based in New York with more than 10 experts. Founded in 2006, they specialize in mobile app development, custom software development, and UX/UI design solutions for clients ranging from small companies to large firms.
Clients
- SummerTech
Industries
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26
- $5,000+
- 2 - 9 employees
- Braintree, MA
Read MoreImaginaction Studios is a branding and UX/UI design company. Located in Dedham, Mass. with under 10 employees, they strive to connect companies with the appropriate design solutions to achieve their goals.
Clients
- Reliatrace
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27
- $10,000+
- 10 - 49 employees
- Boston, MA
Read MoreRevox is a small user experience company. Founded in 2015, the agency is based in Nugegoda, Sri Lanka. Their team specializes in ux/ui design, custom software development, blockchain, IoT development, and more.
Industries
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28
- $25,000+
- 250 - 999 employees
- Boston, MA
Located in Boston, Massachusetts and Quito, Ecuador, Verndale is a web design company. Established in 1998, the team offers Web Design and UX/UI Design.Read MoreIndustries
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29
- $25,000+
- 50 - 249 employees
- Boston, MA
Read MoreHeadquartered in West Palm Beach, Florida; Farmington, Connecticut; Boston, Massachusetts and New York, New York, Primacy is a web development firm. The midsize team specializes in web development, media planning & buying, custom software development, digital strategy, and more. The company was launched in 1994.
Industries
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30
- $5,000+
- 10 - 49 employees
- Boston, MA
Read MoreConsensus Interactive is a Boston based creative agency. They have 11 employees and were founded in 2011. Their team focuses on web design, UX/UI design, and content marketing. Their clientele primarily operate in the healthcare, IT, and education sectors.
Clients
- U.S. Pharmacopeia
Industries
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