Echo&Co

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Echo&Co is a primarily UX/UI agency headquartered in Somerville, Mass., with satellite offices in Louisiana, Virginia, Michigan, and British Columbia. It is a full service digital agency of about 20 employees. In addition to UX/UI, Echo&Co provides web development and product design services. The agency works primarily with midmarket businesses.

Client Insights

Industry Expertise

Non-profit

40%

Education

20%

Arts, entertainment & music

10%

Government

10%

Media

10%

Medical

10%

Client Size Distribution

Small Business (<$10M) 10%

Midmarket ($10M - $1B) 80%

Enterprise (>$1B) 10%

Common Project Size

$50K-$199K 6 projects

$200K-$999K 3 projects

Clients

  • ASPCA

Highlights from Recent Projects

Overall Rating

4.8
10 Reviews

Echo&Co worked with the Museum of Fine Arts Boston to streamline and improve the user experience for membership, ticketing, and online giving. The project involved defining personas, use cases, and a vision for the new customer experience. Echo&Co conducted a technical evaluation of the museum's e-commerce system and developed a prototype based on feedback from working sessions and user research. The final product was a detailed implementation roadmap and definition scope that the museum could use to develop a request for proposals (RFP) for the implementation of the recommendations. The project took place between March and November 2018 and cost between $100,000 and $150,000.

Echo&Co partnered with a nonprofit housing organization to consolidate web assets and build a single website following a merger. The project involved strategizing the company's identity and audience identity, developing personas, and guiding the client through the process of website development. Echo&Co helped the client prioritize site features within a limited budget and chose Drupal as the platform for the new site. The project began in January 2017 and is ongoing, with an investment of about $200,000 so far.

Echo&Co was engaged by JCHE, an organization providing affordable housing for low-income seniors, to rebrand the organization. The project involved a discovery process, stakeholder interviews, audience analysis, and market research. Echo&Co developed a new name and logo for the organization and presented four potential design paths. The final design incorporated feedback from JCHE and the project is ongoing, with plans to develop a new website. The project has cost approximately $70,000 to date.

Timeliness

4.6

Service Excellence

4.8

Value

4.3

Would Recommend

5.0