Top 100 User Research Agencies in the United States
December 2023Looking for a top user research agency in the United States?
Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. While there are many advantages to user research, be wary of bad user research.
For example, when looking for a user experience agency to hire, ask about the role user research plays in its design process. A sign of good user research is when it occurs at the beginning of a project – throughout the discovery stages. User research is a tool to learn about user needs and challenges, not to validate an existing idea for a feature.
To assist you in your search for a partner, we’ve compiled this list of the top user research firm in United States. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best United States User Research Companies
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1
- $50,000+
- 10 - 49 employees
- Austin, TX
Guidea (A Theresa Neil Design Company), founded in 2005, is headquartered in Austin, Texas, with an additional office in San Francisco. The company solely provides UX/UI design services, and their team of 33 people works with mostly enterprise and mid-market businesses, but also with small businesses. The businesses they serve are mainly in the financial services, health care & medical, and consumer products & services industries.
Clients
- Adobe
- Amgen
- Bloomberg
- Bristol Meyer Squibb
Industries
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Guidea supported an enterprise software provider in their new product's UI/UX design. The team defined a design roadmap and delivered vision prototypes, high-fidelity screen designs, and a UI/UX kit on React.
"They were quickly engaged and effective at hitting milestones."
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2
- $25,000+
- 10 - 49 employees
- San Mateo, CA
Momentum Design Lab is based in Silicon Valley, with offices also located in New York City and London. The approximately 30-person company, which was founded in 2002, principally works on UX/CX for digital product design. Momentum assists by delivering digital product innovation, customer experience management, and digital transformation programs using their design thinking and technology-driven approaches. Momentum specializes in financial services, healthcare, high technology and software startups, and cx/ad/marketing technologies.
Clients
- Fiserv
- Intuit
- Dell EMC
- Walmart
Industries
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Momentum Design Lab redesigned the UI/UX of a cyber risk solution company's portal. The team provided user research, review and assessment, UX strategy, visual design, and usability testing.
"Their project management function was top notch."
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3
- $50,000+
- 10 - 49 employees
- Austin, TX
Slide UX, based in Austin, TX, is a UX/UI design company with about 15 employees. The company was founded in 2012. Slide UX provides wireframing, prototyping, and visual design services, though they also offer user research, persona creation, and information architecture. Their clientele includes companies of all sizes, from enterprise to startup.
Clients
- Motion Industries
- ICF Consulting
- Planview
- Sysco
Industries
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A healthcare platform has hired Slide UX for product strategy and planning. The team has created a roadmap with workflows, user testing, and the integration of an engineering team to create a solid product.
''They're extremely communicative and do great work.''
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4
- $10,000+
- 10 - 49 employees
- New York, NY
Uitop is an Austin, Texas-based user experience design agency. The small team specializes in ux/ui design, web design, product design, and graphic design and was founded in 2021.
Clients
- Slabstack 🇺🇸
- Valocore 🇺🇸
- Luxe Software 🇺🇸
- TrovBase 🇺🇸
Industries
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Uitop has provided UI/UX design services for a SaaS company. They have designed the MVP using Figma. They have also carried out user research, collected requirements, and created four new feature sets.
"Overall, I found them to be exceptionally organized and attentive to our project's demands."
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5
- $10,000+
- 10 - 49 employees
- New York, NY
Adam Fard UX Studio is a digital design agency headquartered in Berlin with offices in San Francisco. Since 2016, the 9-person team has provided UX/UI and web design services to small and midmarket businesses.
Clients
- Deutsche Telekom
- Samsung
- Red Bull
- Hubspot
Industries
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Adam Fard UX Studio designed a website for a design firm. The team created the site's UI/UX design and delivered wireframes, prototypes, and style guides.
"What we found unique about them was their impressive attention to detail and meticulousness."
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6
- $10,000+
- 10 - 49 employees
- Nashville, TN
Founded in 2012, DePalma is a UX/UI design and development shop headquartered in Nashville, Tenn. A team of 30+, DePalma is a veteran-owned small business (VOSB) with experience in industries including accounting and finance, electronics manufacturing, gas and oil, government, healthcare, insurance, music and entertainment, utilities, telecommunications, and transportation.
Clients
- Deloitte
- Abbott
- Unum
- Schneider Electric
Industries
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DePalma Studios has redesigned and redeveloped a website for a car sales company using React Native and Next.js. They’ve built the web UI in a JavaScript framework, and the site is hosted in Azure.
“Their design capabilities are the jewel of their company, and their development work is impressive.”
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7
- $25,000+
- 10 - 49 employees
- Raleigh, NC
Dreamten is a product design studio based in Raleigh, NC. Founded in 2001, they comprise of fewer than 10 employees that serve startups, mid-market, and enterprise businesses across several industries. They specialize in UX/UI design.
Clients
- AARP
- Adwerx
- Aiwyn
- Apple
Industries
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A stock portfolio analysis company hired Dreamten to design their new platform for their flagship product. The team produced high-fidelity designs and wireframes that had features such as stock report graphs.
"They have an extremely talented and dedicated team of designers and developers who went above and beyond."
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8
- $10,000+
- 10 - 49 employees
- Glen Allen, VA
Simple Thread is a development company that was founded in 2010 in Richmond, Va. It employs a team of 9 who specializes in web development, custom software development, mobile app development, and UX/UI design for mostly mid-sized companies.
Clients
- Dominion Energy
- University of Virginia
- Strategic Risk Associates
- Century Distribution Systems
Industries
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Simple Thread has supported an online farmer’s market with website development. They’ve used JavaScript, Ruby on Rails, and React to expand website functionality and execute other technical solutions.
"They’ve even responded to critical requests outside regular business hours, which has been helpful."
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9
- $25,000+
- 10 - 49 employees
- Los Angeles, CA
Goji Labs is a web and mobile app development company based in Los Angeles. Founded in 2014, they have a team of about 30 that helps launch products in numerous industries ranging from business services to education. They provide product strategy, UX/UI design, mobile app, web, and IoT development services to various clients including startups, corporations, and nonprofits.
Clients
- World Health Organization
- World Wildlife Fund
- USC
- UCLA
Industries
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A data and intelligence company has hired Goji Labs for website and UI/UX redesign using Figma. The project has included a discovery phase, wireframing revisions, design direction, and usability testing.
''Goji Labs brought their A-game to the table, and it's safe to say we made the right choice by teaming up with them.''
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10
- $25,000+
- 10 - 49 employees
- San Francisco, CA
Neuron is a San Francisco based digital design agency. They were founded in 2016 and have a team of 9 employees who specialize in user experience design, digital strategy, and front-end development.
Clients
- Vivint
- Vendr
- Rutter
- ThoughtSpot
Industries
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Neuron redesigned a customer-facing application for a software company. They modified the user flow and used Figma to create a new design system; the goal was to improve the customer experience.
“Neuron’s designs were high quality, and every design decision had a logical sense.”
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11
- $75,000+
- 250 - 999 employees
- Raleigh, NC
Dualboot Partners is a product design and software engineering company founded in Raleigh, N.C. in 2018 with over 50 professionals. They offer custom software development and application testing solutions for various clients.
Clients
- DebtBook
- PetScreening
- MyWorkChoice
- Elevation Church
Industries
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A legal training firm has hired Dualboot Partners to develop their existing software. The team's tasks include updating the UI/UX design, enhancing gamification elements, and providing maintenance and support.
"Overall, their project management is second to none."
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12
- $50,000+
- 50 - 249 employees
- New York, NY
XWP is a web agency founded in Chelsea, Australia in 2005 with over 50 employees. They offer web development, web design, and UX/UI design solutions to mid-market and enterprise-level clients in the fields of IT and media.
Clients
- News Corp
- Automattic
- Rolling Stone
Industries
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XWP has helped an EdTech startup create a professional blog to scale and increase their traffic. They've worked on achieving the client's requirements regarding the blog's home page, categories, and posts.
"XWP fills the WordPress gap we have on our development team."
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13
- $25,000+
- 50 - 249 employees
- Beverly Hills, CA
Swenson He is a mobile app development company headquartered in Marina del Rey, CA. Founded by two MIT alumni, the team of now 20+ engineers specializes in mobile app development and UX/UI design for iOS, Android, and hybrid mobile platforms.
Clients
- simplehuman
- Stanford Medicine
- Power Music
- Breaker
Industries
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Swenson He provides web design and development services for an AI company. The team has designed and developed a web application and the client's company. Swenson He assists with UI/UX design and development.
"They're attentive and supportive of our team's ambitions."
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14
- $10,000+
- 10 - 49 employees
- Carmichael, CA
QU'ARTE is a creative design studio based in London, with offices in New York, Chicago, San Francisco, and Lviv, Ukraine. The studio, founded in 2014, has more than 50 employees and provides UX/UI design services to small and larger-sized companies and institutions in various industries.
Clients
- Perforce
- Kroger Group
- MediaShout
- Walgreens
Industries
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QU'ARTE has been helping a digital marketing agency with various website redesign projects for end clients. They gather the project's requirements, analyze the brand books, present drafts, and apply feedback.
"They’re talented, creative, and hardworking. Sometimes, they come up with amazing ideas we immediately decide to use."
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15
- $25,000+
- 50 - 249 employees
- New York, NY
DOOR3 is a software development company headquartered in New York, NY. Founded in 2002, DOOR3 has grown to a team of about 60 employees that serves mostly enterprise and mid-market business. They provide software, web, and mobile app development, UX/UI design, and enterprise app modernization.
Clients
- Achievement Network
- AIG
- Alvin Ailey American Dance Theater
- American Museum of Natural History
Industries
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A software company hired DOOR3 to create a unified look and feel for their products with UI/UX design. After research, DOOR3 gave suggestions for design elements like color schemes, systems, and fonts.
“They had a great team, and we have nothing but praise for them.”
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16
- $100,000+
- 50 - 249 employees
- New York, NY
FROM is a midsize user experience agency. Headquartered in New York, New York, the company was launched in 2016. Their team provides ux/ui design, mobile app development, search engine optimization, web design, and more.Industries
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A media company tapped FROM: The Digital Transformation Agency to redesign their website. The team's tasks included customer research, UI testing, and competitive analysis.
"They completed all deliverables on time."
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17
- $25,000+
- 10 - 49 employees
- Los Angeles, CA
WANDR is a product strategy and UX design firm based in Los Angeles. Founded in 2016, the team of 14 specializes in UX/UI design. They work primarily with small and midmarket-level businesses, focusing on IT, business services, and healthcare and medical.
Clients
- U.S. Air Force
- WWF
- IBM
- Dollar Shave Club
Industries
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WANDR leveraged Figma and Adobe XD to redesign a retail solution company's marketplace. The business goal was to increase the client's conversion rate.
"Expect good results, high-quality expertise, and good project management."
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18
- $100,000+
- 250 - 999 employees
- New York, NY
Method is a strategic design firm based in New York with offices in London; Denver; Atlanta; Charlotte, N.C.; and San Jose, Calif. The firm, founded in 1999, has more than 130 employees and provides UX/UI design, custom software development, digital strategy, web development, and branding services. Method serves enterprise and mid-market companies in the financial services, IT, arts & entertainment, customer products & services, medical, and e-commerce industries.
Clients
- Ubisoft
- Manchester City
- Evry
- Clear
Industries
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Method is tasked with developing and implementing a design system for an insurance company. They help the company create a style guide and provide design and engineering support to handle its production.
"Their ability to communicate and their investment in the project is impressive."
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19
- $25,000+
- 50 - 249 employees
- New York, NY
Perpetual is a software product innovation and development company based in New York City. Founded in 2012, Perpetual's team of around 25 employees provides a wide range of services including UX/UI design, web design, mobile and custom software development, IT staff augmentation, product design, and more.
Clients
- Reuters
- Fox Sports
- HIMSS
- Colgate
Industries
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Perpetual has designed a website for a fintech startup and redesigned the client’s web app using Figma and Webflow and provides engineering support using JavaScript, TypeScript, React.js, and Next.js.
“Perpetual is a great partner to work with.”
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20
- $10,000+
- 50 - 249 employees
- Woodmere, NY
Founded in 2008, KrishaWeb is a full-service digital agency based in Montgomery Village, Md., with an office in Ahmedabad, India. Their team of 86 employees specializes in UX/UI design, digital strategy, and eCommerce development for clients of all sizes in the business services, healthcare, and education industries.
Clients
- HP
- Toshiba
- DELL
- America's Marijuana Farmers Market (A-MFM)
Industries
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KrishaWeb created a workflow to develop custom dashboards for a graphic design studio's customers. After learning the client's goals, the team developed a blueprint for checking meeting notes.
"Their team went to great lengths to learn about the parameters of the job."
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21
- $25,000+
- 50 - 249 employees
- Austin, TX
Since 2000, Praxent has launched over 300 unique software products. The team of 30+ is based in Austin, TX, and has experience working with small, mid-market, and large clients on their software development, web development, and mobile app development needs.
Clients
- NEWITY
- alooola
- Sage Equity Partners, LP
- Meriwest
Industries
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Praxent was hired by a payments and communications platform to design their product and create a prototype. The team's duties included UX design, user research, competitive analysis, and content audits.
"The team was always prompt and delivered on time."
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22
- $25,000+
- 10 - 49 employees
- Seattle, WA
Founded in 2000, UpTop specializes in UI/UX design but also shines in web and mobile app development. Their team of 50+ are passionate about solving complex problems and increasing revenue for their clients.
Clients
- Amazon
- Microsoft
- CenturyLink
- F5
Industries
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UpTop redesigned the UX/UI of a digital services company’s website, creating layouts that better met user persona needs. They created templates that standardized the overall visuals and wrote usage guidelines.
“It’s important to note how much our team universally accepted UpTop’s work.”
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23
- $5,000+
- 10 - 49 employees
- Wilmington, DE
Cadabra Studio is a digital design and development agency based in Dnipro, Ukraine. Founded in 2015, Cadabra has a staff of 25 specialists, most of whom are full-stack developers. Cadabra provides development for web and mobile applications, custom software, and UI/UX design.
Industries
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Cadabra Studio provided a backend developer to build an acceptance management system for an international freight agency. They focused on the architecture and UX design, following the client's specifications.
"The Cadabra Studio team has great attention to detail, is strong on communication, and furthermore very proactive."
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24
- $10,000+
- 2 - 9 employees
- Denver, CO
Usman Group is a Denver based digital strategy firm that provides the right mix of research, tactics and strategy for mid-sized clients. Their nimble team conducts primary UX research services like stakeholder interviews, analytics audits, qualitative surveys, focus groups and usability testing that inform and improve digital products and services.
Clients
- National Safety Council
- Priceline.com
- Robert W. Baird & Company
- Davita
Industries
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A nonprofit organization hired Usman Group for web development, UI/UX design, and SEO. They built a mobile-friendly WordPress site to allow users to learn about the client's organization and contact them.
''Working with them was a great experience.''
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25
- $75,000+
- 50 - 249 employees
- Louisville, KY
Slingshot is a software and app development company headquartered in Louisville, Ky. They were founded in 2005, and they have a team of over 25 people. The company mainly provides custom mobile app development, software development, and UX/UI design services.
Clients
- MetLife
- Churchill Downs
- Ann & Robert H. Lurie Children's Hospital of Chicago
- PetFirst
Industries
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Slingshot has provided UX/UI design and mobile app development services for a healthcare monitoring platform. They’ve used Figma and Xamarin to create the design and build the backend.
“Slingshot comes with a helpful perspective because they’re experts.”
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26
- $10,000+
- 50 - 249 employees
- Atlanta, GA
Intuitio Labs is a software development company. Launched in 2018, the midsize agency is based in Atlanta, Georgia. Their services include custom software development, mobile app development, media planning & buying, product design, and more.
Clients
- Tmro
Industries
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Intuitio Labs has developed a SaaS app and a website for a voice marketing platform. They team has also maintained the client's CMS, added functionalities, upgraded an app portal, and managed user accounts.
"They effectively delivered the project within the agreed-upon schedule."
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27
- $25,000+
- 250 - 999 employees
- Reston, VA
Modus Create is a consulting firm based in Reston, Va. that helps predominately enterprises and mid-market businesses transform for success in the digital future. Founded in 2011, they currently have about 164 employees located in Cluj-Napoca, Romania, Santa Ana, Costa Rica, and Los Angeles who provide time zone-aligned services to their clients. In addition to custom software and web development, they affect change through a collaborative engagement model that focuses on strategy, product design and build, UX, company culture, and process change.
Clients
- Audi
- Sephora
- UNIQLO
- AARP
Industries
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Originally looking to migrate servers, a financial services company hired Modus Create. The team suggested a cloud migration, which they handled entirely, working closely with the system administrator.
"They did a great job; I wouldn’t change anything."
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28
- $50,000+
- 10 - 49 employees
- Austin, TX
Located in Austin, Texas, Daito Design is a research and design firm that boasts a team of just under 20 employees. Since 2016, they've provided UX/UI design, enterprise app modernization, and IT strategy consulting services to predominantly enterprise-level businesses. Their experience spans the energy and natural resources sector as well as utilities.
Clients
- Shell
- EOG
- LCRA
- NTT
Industries
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Daito Design works as an energy company's design team. They continuously worked on the client's internal projects.
"We were very pleased with the talent that ended up helping the UX team in the long run."
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29
- $100,000+
- 50 - 249 employees
- Pleasanton, CA
UXReactor is a full-service UX design firm based in Pleasanton, Calif. with an office in Hyderabad, India. The firm was founded in 2014 and has a staff of more than 80 professionals who provide UX/UI design, digital strategy, and business consulting services to small businesses, mid-market companies, and large enterprises.
Clients
- CDW
- Citrix
- VMware
- Nokia
Industries
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UXReactor handled UX research and design for a data analytics company. They helped establish customer journey maps, personas, and need statements. Then, they designed the UI based on the findings and research.
"UXReactor is an expert in their field. They helped change the thought process we have at our organization."
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30
- $50,000+
- 10 - 49 employees
- Chicago, IL
Highland is a digital experience agency based in Chicago. Founded in 1999, the team of about 30 specializes in product strategy, UX/UI design, and custom software development. They work primarily with midmarket to enterprise clients, mainly in the healthcare, financial services, and nonprofit sectors.
Clients
- Thrivent Financial
- Make-A-Wish
- McGraw-Hill
- Northern Trust
Industries
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Highland provides market research, business consulting, and product design and development for a nonprofit. They’ve gone through two phases of research and are now prototyping solutions based on the results.
“Highland’s work has been invaluable to our organization.”
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