Top 100 User Research Agencies in the United States

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Top 100 User Research Agencies in the United States

The Best of December 2024

Looking for a top user research agency in the United States?

Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. 

Jump to Most Reviewed Companies

List of the Best United States User Research Companies

  • 1
    (90 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      4.9
    • $25,000+
    • 10 - 49 employees
    • San Mateo, CA

    Momentum Design Lab is based in Silicon Valley, with offices also located in New York City and London. The approximately 30-person company, which was founded in 2002, principally works on UX/CX for digital product design. Momentum assists by delivering digital product innovation, customer experience management, and digital transformation programs using their design thinking and technology-driven approaches. Momentum specializes in financial services, healthcare, high technology and software startups, and cx/ad/marketing technologies.

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    Clients

    • Fiserv
    • Vestmark
    • ELM
    • Bitstamp

    Industries

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  • 2
    (67 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Austin, TX

    Slide UX, based in Austin, TX, is a UX/UI design company with about 15 employees. The company was founded in 2012. Slide UX provides wireframing, prototyping, and visual design services, though they also offer user research, persona creation, and information architecture. Their clientele includes companies of all sizes, from enterprise to startup.

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    Clients

    • Motion Industries

    Industries

  • 3
    (22 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • Carmichael, CA

    QU'ARTE is a creative design studio based in London, with offices in New York, Chicago, San Francisco, and Lviv, Ukraine. The studio, founded in 2014, has more than 50 employees and provides UX/UI design services to small and larger-sized companies and institutions in various industries.

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    Clients

    • Perforce

    Industries

  • 4
    (31 Reviews) 4.7
    • Timeliness

      4.5
    • Service Excellence

      4.6
    • Value

      4.3
    • Would Recommend

      4.7
    • $10,000+
    • 10 - 49 employees
    • Franklin, TN

    Founded in 2012, DePalma is a UX/UI design and development shop headquartered in Nashville, Tenn. A team of 30+, DePalma is a veteran-owned small business (VOSB) with experience in industries including accounting and finance, electronics manufacturing, gas and oil, government, healthcare, insurance, music and entertainment, utilities, telecommunications, and transportation.

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    Clients

    • Deloitte

    Industries

  • 5
    (9 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.7
    • Would Recommend

      4.9
    • $50,000+
    • 10 - 49 employees
    • New York, NY
    Cake & Arrow is a web design company founded in 2002. The firm focuses on web design, web development, mobile app development, and e-commerce development and has a midsize team.
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    Clients

    • Chubb

    Industries

  • 6
    (11 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.9
    • $25,000+
    • 10 - 49 employees
    • Pleasanton, CA

    UXReactor is a full-service UX design firm based in Pleasanton, Calif. with an office in Hyderabad, India. The firm was founded in 2014 and has a staff of more than 80 professionals who provide UX/UI design, digital strategy,  and business consulting services to small businesses, mid-market companies, and large enterprises.

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    Clients

    • VMware
    • ServiceNow
    • Nokia
    • Citrix

    Industries

  • 7
    (39 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      4.9
    • $25,000+
    • 50 - 249 employees
    • New York, NY
    Launched in 2002, DOOR3 is an UX design agency. The company offers UX/UI Design, Custom Software Development, and Web Development and has a midsize team.
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    Clients

    • Achievement Network

    Industries

  • 8
    (73 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • $25,000+
    • 10 - 49 employees
    • Los Angeles, CA

    Goji Labs is a web and mobile app development company based in Los Angeles. Founded in 2014, they have a team of about 30 that helps launch products in numerous industries ranging from business services to education. They provide product strategy, UX/UI design, mobile app, web, and IoT development services to various clients including startups, corporations, and nonprofits.

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    Clients

    • World Health Organization

    Industries

  • 9
    (46 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      5.0
    • $25,000+
    • 10 - 49 employees
    • San Francisco, CA

    Neuron is a San Francisco based digital design agency. They were founded in 2016 and have a team of 9 employees who specialize in user experience design, digital strategy, and front-end development.

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    Industries

  • 10
    (41 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $25,000+
    • 10 - 49 employees
    • Raleigh, NC

    Dreamten is a product design studio based in Raleigh, NC. Founded in 2001, they comprise of fewer than 10 employees that serve startups, mid-market, and enterprise businesses across several industries. They specialize in UX/UI design.

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    Clients

    • AARP
    • Apple
    • Clari
    • Coastal Credit Union

    Industries

  • 11
    (72 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Oakland Park, FL

    Founded in 2016, Outcrowd Agency is a digital agency. Their team of around 20 employees is based in Kharkiv, Ukraine. They focus on product design, UI/UX design, and web development.

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    Clients

    • Red Bull

    Industries

  • 12
    (14 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.4
    • Would Recommend

      5.0
    • $25,000+
    • 10 - 49 employees
    • Seattle, WA
    UpTop is a small UX company. Founded in 2000, the team offers UX/UI Design, Custom Software Development, and Mobile App Development. The firm is based in Seattle, Washington.
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    Clients

    • Amazon
    • F5
    • SAP Concur
    • Logitix

    Industries

  • 13
    (29 Reviews) 4.7
    • Timeliness

      4.7
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.7
    • $50,000+
    • 10 - 49 employees
    • San Francisco, CA

    Clay is a top UI/UX and web design agency based in San Francisco. They specialize in strategy, user experience design, brand identity, and development of digital products. Founded in 2009, Clay is now a team of over 30 people working with leading brands and startups.
     

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    Clients

    • Meta
    • Google
    • Discover
    • Stripe

    Industries

  • 14
    (4 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      5.0
    • Would Recommend

      5.0
    • $50,000+
    • 10 - 49 employees
    • Austin, TX

    Located in Austin, Texas, Daito Design is a research and design firm that boasts a team of just under 20 employees. Since 2016, they've provided UX/UI design, enterprise app modernization, and IT strategy consulting services to predominantly enterprise-level businesses. Their experience spans the energy and natural resources sector as well as utilities.

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    Clients

    • Shell

    Industries

  • 15
    (8 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • New York, NY

    Stacknet is a Siemianowice Śląskie, Poland-based UX design company. The small team provides ux/ui design, product design, web development, web design, and more and was launched in 2023.

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    Clients

    • Alfie

    Industries

  • 16
    (13 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      5.0
    • $50,000+
    • 10 - 49 employees
    • Glen Allen, VA

    Simple Thread is a development company that was founded in 2010 in Richmond, Va. It employs a team of 9 who specializes in web development, custom software development, mobile app development, and UX/UI design for mostly mid-sized companies.

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    Clients

    • Dominion Energy

    Industries

  • 17
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 50 - 249 employees
    • New York, NY

    Pixel506 is a branding firm. Their small team is based in Escazú, Costa Rica and New York, New York. Their team specializes in branding, cloud consulting & SI, digital strategy, mobile app development, and more.

    Read More

    Industries

  • 18
    (26 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $10,000+
    • 50 - 249 employees
    • Chicago, IL
    Phenomenon Studio is a Wrocław, Poland-based UX company. The agency specializes in UX/UI Design, Branding, Web Design, Custom Software Development, and more and is midsize.The agency was founded in 2019.
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    Clients

    • AirPortr

    Industries

  • 19
    (34 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • New York, NY

    Adam Fard UX Studio is a digital design agency headquartered in Berlin with offices in San Francisco. Since 2016, the 9-person team has provided UX/UI and web design services to small and midmarket businesses. 

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    Clients

    • Deutsche Telekom

    Industries

  • 20
    (80 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.6
    • Would Recommend

      4.9
    • $25,000+
    • 50 - 249 employees
    • New York, NY

    Perpetual is a software product innovation and development company based in New York City. Founded in 2012, Perpetual's team of around 25 employees provides a wide range of services including UX/UI design, web design, mobile and custom software development, IT staff augmentation, product design, and more.

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    Clients

    • Reuters

    Industries

  • 21
    (26 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • Dover, DE
    Glow Design Agency is a small UX design agency. Founded in 2019, the firm is in Dover, Delaware. Their team focuses on UX/UI Design, Product Design, and Web Design.
    Read More

    Clients

    • Bogza Studio

    Industries

  • 22
    (6 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 2 - 9 employees
    • New York, NY

    Selma Digital is a branding and digital design agency based in Brooklyn, N.Y. It was founded in 2019 and currently has a tight-knit team of fewer than ten employees. They primarily work with mid-market and enterprise-level clients from a variety of industries.

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    Industries

  • 23
    (22 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • Houston, TX

    Founded in 2015, Tino Digital is located in Houston. With about 10 employees, they provide UX/UI design services for midmarket and small businesses.

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    Clients

    • ZinniaHealth

    Industries

  • 24
    (10 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 50 - 249 employees
    • Sunnyvale, CA

    Hakuna Studio, a digital strategy company, was launched in 2011. Their small team is based in Buenos Aires, Argentina and specializes in digital strategy, branding, social media marketing, and web development.

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    Industries

  • 25
    (29 Reviews) 4.8
    • Timeliness

      4.7
    • Service Excellence

      4.8
    • Value

      4.6
    • Would Recommend

      4.9
    • $75,000+
    • 50 - 249 employees
    • Amesbury, MA

    Imarc is a full-service digital agency founded in 1997 and headquartered in Amesbury, Mass. Their team of around 40 employees includes engineers, designers, and marketing experts. They specialize in web design, web development, and custom software development.

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    Clients

    • Beacon Hill

    Industries

  • 26
    (20 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $10,000+
    • 2 - 9 employees
    • Boulder, CO

    Fuego UX is a design agency founded in Boulder, Colo. in 2020. With no more than 10 experts, they offer UX/UI design, branding, and market research solutions to clients in the fields of arts, business, and financial services.

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    Industries

  • 27
    (21 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      4.7
    • Value

      4.4
    • Would Recommend

      4.8
    • $10,000+
    • 10 - 49 employees
    • Chicago, IL

    Intechnic is a full-service development agency Intechnic based in Chicago. The company, founded in 1997, has a team of around 20 and locations in Los Angeles, London, and Melbourne. The team is passionate about helping clients with web design, software development, UX/UI design, and web development projects.

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    Clients

    • Johnson & Johnson

    Industries

  • 28
    (18 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.3
    • Would Recommend

      4.9
    • $50,000+
    • 250 - 999 employees
    • New York, NY

    Method is a strategic design firm based in New York with offices in London; Denver; Atlanta; Charlotte, N.C.; and San Jose, Calif. The firm, founded in 1999, has more than 130 employees and provides UX/UI design, custom software development, digital strategy, web development, and branding services. Method serves enterprise and mid-market companies in the financial services, IT, arts & entertainment, customer products & services, medical, and e-commerce industries.

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    Industries

  • 29
    (13 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.6
    • Would Recommend

      5.0
    • $10,000+
    • 2 - 9 employees
    • Boca Raton, FL

    FoxGroove Interactive is a UX/UI design agency in Newtown, Pa. It was founded in 2010 and has 3 employees who help clients with digital strategy and market research in addition to UX/UI design.

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    Clients

    • HealthAdvocate

    Industries

  • 30
    (30 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      5.0
    • $50,000+
    • 50 - 249 employees
    • New York, NY

    XWP is a web agency founded in Chelsea, Australia in 2005 with over 50 employees. They offer web development, web design, and UX/UI design solutions to mid-market and enterprise-level clients in the fields of IT and media.

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    Clients

    • Google

    Industries

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