Top 40 Usability Testing Companies in Boston

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Top 40 Usability Testing Companies in Boston

May 2022

Looking for a top usability testing agency in Boston?

Usability testing helps companies vet if a product is worth investing time and resources in building. It also helps improve existing products by accounting for user feedback and pain points in design and functionality updates. 

List of the Best Boston Usability Testing Services

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    Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest analyst.

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  • 2
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.2
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 50 - 249 employees
    • Hingham, MA

    Founded in 2010, DockYard is a digital product agency in Boston that focuses on custom software, mobile and web app design and development. DockYard caters to startups, mid-market, and enterprise clients nationwide and also offer UX, staff augmentation, and training. Their 80-person team develops using Ember, Elixir, and Phoenix. 

    Clients

    • Netflix
    • Apple
    • Nasdaq
    • McGraw-Hill Education

    Industries

    Notable Project

    Dockyard developed a web app for an e-learning company, from front-end development to visual design to implementation. Their work ethic, creativity, collaboration, and overall dedication to a quality product was evident to the client.

    "In talking with DockYard, we found them to be brilliant. That's one of the real strengths of DockYard. … They're a major player in the development community in Boston and the East Coast. Their reputation is amazing in terms of the contributions they make to the community." – Former Sr. Software Engineer, E-learning Provider

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  • 3
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • Boston, MA

    ADK Group is a nation-wide digital product company founded in 2011. Since then, they've grown to more than 100 employees with offices distributed throughout the US, including Boston and Louisville, Ky. Over the last decade, they've designed, built, and launched technology for businesses of all sizes in the health care and medical, education, and financial services industries, among others. With the acquisition of Fresh Tilled Soil, they enhanced the UX/UI team. Services include UX/UI design, custom software development, and web development.

    Clients

    • Brigham & Women's Hospital
    • Santander
    • Firefly Health
    • Woodford Reserve

    Industries

    Notable Project

    After a thorough discovery phase involving user interviews, ADK Group (formerly Fresh Tilled Soil) produced wireframes, tested, and built a new website for a children's research nonprofit in order to reflect a new mission.

    "I truly felt like we achieved everything that we hoped, and even beyond that."

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  • 4
    • Scheduling

      4.5
    • Quality

      5.0
    • Cost

      4.3
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Somerville, MA

    Echo&Co is a primarily UX/UI agency headquartered in Somerville, Mass., with satellite offices in Louisiana, Virginia, Michigan, and British Columbia. It is a full service digital agency of about 20 employees. In addition to UX/UI, Echo&Co provides web development and product design services. The agency works primarily with midmarket businesses.

    Clients

    • ASPCA
    • BrightFocus Foundation
    • Climate Reality Project
    • Free Press

    Industries

    Notable Project

    Echo&Co provided a international medical association with more streamlined website navigation. The agency was able to quickly able to make the website more functional for the client's fundraising and marketing communications objectives. 

    "We’ve received a lot of great feedback internally [on Echo&Co's design], as well as from users who are new to the site. We have a lot of stakeholders internally who are involved with that section as it drives their conversion rates. Getting positive reactions from them was a great win for us." - Manager, International Medical Association

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  • 5
    • Scheduling

      4.7
    • Quality

      4.8
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Boston, MA

    Echobind is a mobile app and web development consultancy whose services include code audits, custom training, and digital strategy. Based in Boston, MA with an office in Louisville, KY, this team of 2-10 creates digital products that inspire users and empower businesses.

    Clients

    • Axios
    • Bose
    • Univision
    • Pear Therapeutics

    Industries

    Notable Project

    Echobind developed the VIP membership website for a female-business focused e-commerce platform. They created a solution that draws data from the client's Squarespace site and integrated new functionalities.

    "They worked as an extension of our team."

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  • 6
    • $75,000+
    • 50 - 249 employees
    • Somerville, MA

    OHO Interactive is an interactive agency that provides web development, web design, and digital strategy services located in Somerville, Mass. Founded in 1998, they have a team of about 70 employees who support midmarket clients in a few industries: education, healthcare and medical, and nonprofit. 

    Clients

    • Dartmouth College
    • Harvard University
    • Columbia Law School
    • Norwich University

    Industries

    Notable Project

    OHO Interactive redesigned and developed a website and CMS. They also provided branding support and created relevant materials to launch a new, specialized site. Their team supplies ongoing support.

    "They’re able to provide quality insights and guide us toward success."

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  • 7
    • $10,000+
    • 10 - 49 employees
    • Boston, MA

    Headquartered in Boston, Image Conscious Studios is a branding agency that specializes in web design, digital strategy, and UX/UI design. Founded in 2004, they have about 8 employees works with a variety of clients in different industries including, healthcare, marketing, and hospitality & leisure. 

    Clients

    • Ginkgo Bioworks
    • E&TRADE

    Industries

    Notable Project

    A financial organization engaged Image Conscious Studios to refresh their brand message. The team also redesigned the client's platform to make it accessible and user-friendly to their prospective customers.

    "They worked as an extension of our internal team."

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  • 8
    • $25,000+
    • 10 - 49 employees
    • Boston, MA

    SYNERGY Consulting is a development agency based in New York with more than 10 experts. Founded in 2006, they specialize in mobile app development, custom software development, and UX/UI design solutions for clients ranging from small companies to large firms.

    Clients

    • SummerTech
    • JLD Evaluations
    • Uplift

    Industries

    Notable Project

    SYNERGY Consulting developed a website for a restaurant. SYNERGY Consulting worked on both front and backend development for the website. The site originally had problems but they were eventually resolved.

    “I would consider him rehiring him for the hotel itself.” - General Manager, Restaurant

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  • 9
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 2 - 9 employees
    • Watertown, MA

    Realmonkey is a 15-person app development agency based in Mohali, India. Since 2015, the team has created mobile apps, websites, and UX/UX design for midmarket and small businesses.

    Clients

    • GoDaddy
    • Holostik India Ltd.
    • Nature Trust
    • Mondee Holdings

    Industries

    Notable Project

    A social network news platform company collaborated with Realmonkey for UI/UX design. The team focused on the overall designs, managing concepts, colors, and logos.

    "They had an excellent reputation and quality of work."

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  • 10
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $250,000+
    • 250 - 999 employees
    • Boston, MA

    Rightpoint, headquartered in Chicago, is a web and mobile app development firm. Founded in 2007, their team of about 450 employees services midmarket and enterprise clients across industries such as consumer products and services, IT, and retail. They also offer UX design services.

    Clients

    • Macy's
    • B&H Photo
    • Care.com
    • Rue La La

    Industries

    Notable Project

    Rightpoint redesigned and developed a web and mobile commerce experience that integrates with Oracle NetSuite ERP. Its features include 360-degree product videos, recommendations, and a finder wizard.

    "Their designs have been excellent; they completely transformed our website layout and functionality."

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  • 11
    • Scheduling

      4.5
    • Quality

      5.0
    • Cost

      4.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 2 - 9 employees
    • Newton, MA

    Algert Sula is a creative direction and product design freelancer based in Boston. He offers branding, UI/UX design, web design, logo, print design, and video production services.

    Clients

    • PayPal
    • Drift
    • Putnam Investments
    • Datawire

    Industries

    Notable Project

    Algert Sula built a brand that could easily be portrayed on and in websites, content, UX design, and marketing collateral. He also designed a number of original products and websites. The client was pleased with the successful implementation of his work.

    “The brand he helped create is now recognized throughout the world. Companies copy our design every day because of Algert’s style.” – Director of Recruiting, Marketing Firm

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  • 12
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Boston, MA

    Revox is a small user experience company. Founded in 2015, the agency is based in Nugegoda, Sri Lanka. Their team specializes in ux/ui design, custom software development, blockchain, IoT development, and more.

    Industries

    Notable Project

    Revox has developed a website for a software company. The team was tasked with designing the website's UX and UI. The goals are to come up with a good MVP that can be used in the market as an additional source.

    "They are responsive, responsible, and friendly."

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  • 13
    • $100,000+
    • 10 - 49 employees
    • Boston, MA

    MoxeHub, a software development firm, is located in Boston, Massachusetts. The agency provides custom software development, ux/ui design, IoT development, wearable app development, and more and has a small team.The agency was established in 2018.

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  • 14
    • $5,000+
    • 10 - 49 employees
    • Boston, MA

    IFactory, a web design agency, is located in Boston, Massachusetts and Providence, Rhode Island. The small firm was launched in 1992. Their team offers web design, ux/ui design, web development, branding, and more.

    Industries

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  • 15
    • $25,000+
    • 50 - 249 employees
    • Boston, MA

    Web design company Verndale is in Boston, Massachusetts. The agency focuses on web design, ux/ui design, digital strategy, and marketing strategy and is midsize.The agency was launched in 1998.

    Industries

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  • 16
    • $10,000+
    • 2 - 9 employees
    • Boston, MA

    Fort Point Design, an user experience company, was launched in 2001. Their small team is headquartered in Boston, Massachusetts. Their services include ux/ui design, web development, digital strategy, mobile app development, and more.

    Industries

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  • 17
    • $1,000+
    • 2 - 9 employees
    • Newton, MA

    Small UX design agency Umeita Design, is in Newton, Massachusetts. They specialize in ux/ui design, web design, web development, graphic design, and more and were launched in 2019.

    Industries

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  • 18
    • $1,000+
    • 10 - 49 employees
    • Cambridge, MA

    Avanti & Avanti is a Cambridge, Massachusetts-based UX company. The company offers ux/ui design, web design, e-commerce development, digital strategy, and more and is small.The company was established in 2016.

    Industries

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  • 19
    • Scheduling

      4.8
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Boston, MA

    Hero Labs is a product design firm based in New York with over 10 experts. Since their founding in 2017, they have provided UX/UI design, web design, and logo services for small and mid-market businesses that work in the fields of consumer products and e-commerce.

    Clients

    • For the Win (FTW)
    • Dandy

    Industries

    Notable Project

    Hero Labs provided web, design, and branding services for a dental technology firm. The firm needed a website after launching their business to gain a presence online. Hero Labs was able to create platforms that the firm previously didn’t have.

    “They will work long hours over the weekend to get something done by Monday if necessary.” - Co-Founder, Dental Technology Firm

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  • 20
    • $25,000+
    • 10 - 49 employees
    • Westborough, MA

    Wakefly is a digital marketing agency founded in 2002 and headquartered in Marlborough, Mass. The team of nearly 50 employees supplies clients with personalized digital marketing programs. Taking a holistic approach to digital marketing, Wakefly blends design, development, and online marketing strategies such as web development and design, SEO, and PPC.

    Clients

    • Wakefly has designed and developed hundreds of websites across multiple content management systems
    • for many different industries. We take the time to make sure we understand your business goals and objectives when designing and developing your site
    • to make sure it will be functional for your customers
    • and easy for you to update and understand.

    Industries

    Notable Project

    Wakefly, Inc. developed a new WordPress website for an oncology practice from scratch, assessing the client’s former site to get ideas on how to improve its functionality.

    “Wakefly had a very strong and robust project management process.”

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  • 21
    • Scheduling

      4.8
    • Quality

      5.0
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Windham, NH

    Branding agency 36creative is located in Salem, New Hampshire. The small agency was established in 2004. Their services include branding, marketing strategy, web design, web development, and more.

    Clients

    • Timberland
    • Digital Federal Credit Union (DCU)
    • Cascade Lacrosse
    • HOOD

    Industries

    Notable Project

    36creative led a rebranding process for a telecommunications provider and designed an updated WordPress website. They led a discovery process before designing a new logo and developing a new branding strategy.

    "They care about and love what they do, which is reflected in their processes and deliverables."

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  • 22
    • $1,000+
    • 10 - 49 employees
    • Salem, NH

    Let's Design Your Site is a web design company launched in [node:field_pp_year_founded:value]. Their small team is headquartered in Salem, New Hampshire. The agency provides web design, digital strategy, conversion optimization, search engine optimization, and more.

    Industries

    Notable Project

    Let's Design Your Site is tasked with redesigning an independent artist's website. After a series of discussions and suggestions, they have developed a proposal and layout of the new site.

    "The team has done a terrific job of redesigning my website and are continuing to help with my picky little details."

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  • 23
    • $5,000+
    • 10 - 49 employees
    • Windham, NH

    Mentores Digital, an UX agency, was established in 2010. Their small team is in Windham, New Hampshire and Curitiba, Brazil and focuses on ux/ui design, web development, mobile app development, branding, and more.

    Industries

    Notable Project

    Mentores Digital created and designed the UI/UX and wireframes of an AgTech company. The services provided were used to set up the client's application.

    "The work that Mentores did became a key selling point for us."

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  • 24
    • Scheduling

      4.8
    • Quality

      5.0
    • Cost

      4.3
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Providence, RI

    Oomph is a digital agency based in Providence, RI and founded in 2007. The team of about 25 employees specializes in web design and development for Drupal and WordPress and UI/UX design.

    Clients

    • Fidelity
    • Leica
    • Blue Cross Blue Shield
    • Outfront Media

    Industries

    Notable Project

    Oomph, Inc. was hired by a liberal arts college to redesign their website. They aim to improve their UX and increase their web traffic through the project. 

    "Oomph empowers our in-house team while providing us with tools to strengthen our own practice."

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  • 25
    • $10,000+
    • 10 - 49 employees
    • Newburyport, MA

    Founded in 2021, Centric Park is an UX company. Their small team is located in Newburyport, Massachusetts and offers ux/ui design, product design, web design, mobile app development, and more.

    Industries

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  • 26
    • $10,000+
    • 2 - 9 employees
    • Clinton, MA

    MassMonopoly is a branding company. Established in 2000, the small firm is headquartered in Boston, Massachusetts. Their services include branding, digital strategy, social media marketing, video production, and more.

    Industries

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  • 27
    • Undisclosed
    • 2 - 9 employees
    • Worcester, MA

    Comportz Technologies is a graphic design company. Their small team is located in Worcester, Massachusetts. The company provides graphic design, IT managed services, mobile app development, search engine optimization, and more. The company was founded in 2008.

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  • 28
    • $100,000+
    • 10 - 49 employees
    • Londonderry, NH

    Vulcan is a web design agency. Their small team is based in Londonderry, New Hampshire and provides web design, ux/ui design, branding, market research, and more. The agency was founded in 2014.

    Industries

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  • 29
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • North Hampton, NH

    Ascendle is a web and mobile development company based in North Hampton, NH. Their 150+ engineers and quality assurance specialists have been enabling digital success since 2012.

    Clients

    • Honeywell
    • Amadeus Hospitality
    • Monster
    • TMP Worldwide

    Industries

    Notable Project

    After establishing an effective Agile development process, the team rapidly rewrote the client’s existing code to deliver a highly functional product platform. Ascendle earned praise for their process-driven approach and quality deliverables.

    “Over the course of 3 months, Ascendle continued to work with us, coaching our team on the Agile processes and methods necessary and made sure that we had the right platforms in place for managing our project.” – CEO, Bank Services Provider

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  • 30
    • $25,000+
    • 10 - 49 employees
    • Providence, RI

    User experience company Scandia was founded in 2006. The small team focuses on ux/ui design, digital strategy, mobile app development, and web development. The firm is based in Providence, Rhode Island.

    Industries

    Visit Site

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