Top 60 Usability Testing Companies in Boston
May 2023Looking for a top usability testing agency in Boston?
Usability testing helps companies vet if a product is worth investing time and resources in building. It also helps improve existing products by accounting for user feedback and pain points in design and functionality updates.
For example, let's say you're looking at Analytics and notice visitors to your website often visit one page only. You may hypothesize that your navigation is not user friendly. You could design and develop an updated navigation, or you could hold user tests to vet your hypothesis and get suggestions for navigation features your users need.
User testing may seem time consuming up-front, but it ultimately saves time and money later. For expert assistance, consider hiring a usability testing company. Usability testing services define test scenarios, identify test subjects, conduct the tests, and compile feedback for you.
To assist you in your search for a partner, we’ve compiled this list of the top usability testing companies in Boston. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Boston Usability Testing Services
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1
- $10,000+
- 10 - 49 employees
- Boston, MA
THE STORY is an award-winning user experience & web development company. Serving startups and corporate clients from Germany, Switzerland, US, UK, and Poland. Focus: UX/UI Design based on Business Analysis, Product Design, Python, Django, and AWS.
Clients
- KCR Clinical Solutions
- Tipply.pl
- Pfleiderer
- DHL
Industries
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The Story | UX Design + Web Development created a web app for a clinical development solutions firm. They also worked on the product's design. The key technologies used included Python, React, AWS, and Lambda.
"They keep in mind that even the most demanding project has to be well-designed."
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2
- $100,000+
- 50 - 249 employees
- Boston, MA
Founded in 2007, hedgehog lab is a global software consultancy of 200+ that specializes in multi-platform software and device innovation. Headquartered in London with six offices across three continents, their team architects, designs, and develops app solutions that prepare brands for the future of post-PC devices.
Clients
- Aviva
- AJ Bell
- LaserShip
- Santander
Industries
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hedgehog lab connected a retail bank with skilled resources to complete cross-platform mobile app development services using Kotlin and Java. They also put together a two-year service improvement roadmap.
“I have nothing but good things to say about hedgehog lab.”
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3
- $25,000+
- 50 - 249 employees
- Boston, MA
Swenson He is a mobile app development company headquartered in Marina del Rey, CA. Founded by two MIT alumni, the team of now 20+ engineers specializes in mobile app development and UX/UI design for iOS, Android, and hybrid mobile platforms.
Clients
- simplehuman
- Stanford Medicine
- Power Music
- Breaker
Industries
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Swenson He designed and developed an iOS app for a home-sharing and travel network. The app enables users to view inventory and make reservations.
"Overall, Swenson He exemplified professionalism and provided outstanding value to end users."
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4
- $25,000+
- 10 - 49 employees
- Boston, MA
Zazz is a Seattle-based mobile app development company founded in 2011. They have an additional office in San Francisco. Their team of approximately 50 employees serves clients of all sizes and industries. In addition to app development, they also specialize in enterprise app modernization and UX/UI design.
Clients
- Inclose
- Ideal Smart
- Sparehandz
Industries
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Zazz provided branding, UI/UX design, and web and mobile app development for a placement agency. The team created a visual style guide, designed the UI, built a mobile app and a web app, and tested them.
"Zazz was proactive in ensuring that the developed product met the quality standards and was free of bugs or errors."
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5
- $100,000+
- 1,000 - 9,999 employees
- Boston, MA
Dept is a web development firm that was founded in 2016. They have a team of over 1,300 employees, spread out over four offices in Boston, Amsterdam, Berlin, and Manchester, U.K. They offer web development, UX/UI design, and web design to midmarket and enterprise companies across the globe.
Clients
- Tesla
- Sony
- Adidas
- Triumph Motorcycles
Industries
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DEPT® (formerly Devetry) is making enhancements and fixing issues on a software that they originally developed for a renewable energy lab. They tend to user requests through GitHub and continuously improve the tool's code and UI.
"Their expert, carefully developed solutions differentiate them from other providers that we’ve worked with."
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6
- $10,000+
- 50 - 249 employees
- Boston, MA
Arion is a web and software development firm headquartered in Montevideo, Uruguay. Founded in 2019, their team of 8 employees primarily serves small and mid-sized clients across a variety of sectors. While web, mobile, and custom software development are their specialty, they're also proficient in blockchain and AI development.
Clients
- Live Chair Health
- OncoRx Insights
- Everest Effect
- Reptrak
Industries
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Arionkoder provides custom software development services for an oilfield services company. They’re helping the client develop and design ML-based software from the ground up.
"I’m very happy with their performance and everything they’ve delivered."
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7
- $25,000+
- 10 - 49 employees
- Boston, MA
Rocket Farm Studios is a mobile app and custom software developer based in Boston, MA. Begun in 2008, their team of 10+ excels in mobile strategy, IoT, and digital product innovation for businesses of all sizes.
Clients
- Hydrow
- Yankee Candle
- The Hal Leonard Corporation
- Yamaha Music
Industries
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Rocket Farm Studios has developed a mobile and desktop application for a leadership development company. The app has automated the client’s analog process by offering digital leadership assessments.
“Their design team is exceptionally talented and thoughtful.”
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8
- $25,000+
- 50 - 249 employees
- Boston, MA
Ballast Lane Applications is an app development company founded in 2011 and located in Marblehead, Mass. The team of fewer than 50 employees offers custom software development and mobile app development services. Their clientele comprises mostly small businesses.
Clients
- Reibus International
- FreshAir Sensors
- Annise
- Logical Buildings
Industries
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Ballast Lane Applications LLC was hired by a medical device startup to design, develop, document, and test an app for iOS and Android devices. The team also worked on the app's core backend and API.
"The most impressive aspect of working with Ballast Lane Applications was their eagerness to work with us at our level."
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9
- $100,000+
- 50 - 249 employees
- Hingham, MA
Founded in 2010, DockYard is a digital product agency in Boston that focuses on custom software, mobile and web app design and development. DockYard caters to startups, mid-market, and enterprise clients nationwide and also offer UX, staff augmentation, and training. Their 80-person team develops using Ember, Elixir, and Phoenix.
Clients
- Netflix
- Apple
- Nasdaq
- McGraw-Hill Education
Industries
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Using Elixir, DockYard supported the rebuild of an automotive marketing site. They wrote reusable code, designed a database, and built the architecture. They executed reporting abilities and AWS integrations.
"It didn’t feel like their team was ever stumped, which struck me."
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10
- $50,000+
- 10 - 49 employees
- Boston, MA
Create + Conquer is a digital agency that specializes in web design and development, as well as UX/UI design and digital strategy. Based in Boston, MA, Create + Conquer is composed of fewer than 10 employees and is committed to serving mostly mid-market businesses in the business services and non-profit industries.
Clients
- The MSPCA-Angell
- National Geographic Learning
- Curinos
- Appalachian Mountain Club
Industries
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Create + Conquer redesigned and built a WordPress site to be more mobile-friendly. They provided a flexible, navigable layout, as well as SEO, marketing consultation, and maintenance.
"They’ve been very proactive with solutions."
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11
- $50,000+
- 50 - 249 employees
- Boston, MA
ADK Group is a nation-wide digital product company founded in 2011. Since then, they've grown to more than 100 employees with offices distributed throughout the US, including Boston and Louisville, Ky. Over the last decade, they've designed, built, and launched technology for businesses of all sizes in the health care and medical, education, and financial services industries, among others. With the acquisition of Fresh Tilled Soil, they enhanced the UX/UI team. Services include UX/UI design, custom software development, and web development.
Clients
- Brigham & Women's Hospital
- Santander
- Firefly Health
- Woodford Reserve
Industries
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Using requirements, ADK Group (formerly Fresh Tilled Soil) conducted research and developed wireframes to update the interface of an enterprise-level data mining product, eventually producing a working prototype.
"They aren’t the cheapest, but they deliver incredible value."
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12
- $25,000+
- 10 - 49 employees
- Somerville, MA
Echo&Co is a primarily UX/UI agency headquartered in Somerville, Mass., with satellite offices in Louisiana, Virginia, Michigan, and British Columbia. It is a full service digital agency of about 20 employees. In addition to UX/UI, Echo&Co provides web development and product design services. The agency works primarily with midmarket businesses.
Clients
- ASPCA
- BrightFocus Foundation
- Climate Reality Project
- Free Press
Industries
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Echo&Co provided branding and web development for a digital security startup. They built the site using Jekyll to ensure protection against online attacks. The design incorporates a wordmark and abstract visualization.
"[Their] ability to integrate unique design elements into a practical, technical solution is rare and valuable."
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13
- $25,000+
- 10 - 49 employees
- Boston, MA
Echobind is a mobile app and web development consultancy whose services include code audits, custom training, and digital strategy. Based in Boston, MA with an office in Louisville, KY, this team of 2-10 creates digital products that inspire users and empower businesses.
Clients
- Axios
- Bose
- Univision
- Pear Therapeutics
Industries
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Echobind developed the VIP membership website for a female-business focused e-commerce platform. They created a solution that draws data from the client's Squarespace site and integrated new functionalities.
"They worked as an extension of our team."
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14
- $75,000+
- 50 - 249 employees
- Somerville, MA
OHO Interactive is an interactive agency that provides web development, web design, and digital strategy services located in Somerville, Mass. Founded in 1998, they have a team of about 70 employees who support midmarket clients in a few industries: education, healthcare and medical, and nonprofit.
Clients
- Dartmouth College
- Harvard University
- Columbia Law School
- Norwich University
Industries
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OHO Interactive redesigned and developed a website and CMS. They also provided branding support and created relevant materials to launch a new, specialized site. Their team supplies ongoing support.
"They’re able to provide quality insights and guide us toward success."
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15
- $10,000+
- 10 - 49 employees
- Boston, MA
Headquartered in Boston, Image Conscious Studios is a branding agency that specializes in web design, digital strategy, and UX/UI design. Founded in 2004, they have about 8 employees works with a variety of clients in different industries including, healthcare, marketing, and hospitality & leisure.
Clients
- Ginkgo Bioworks
- E&TRADE
Industries
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A financial organization engaged Image Conscious Studios to refresh their brand message. The team also redesigned the client's platform to make it accessible and user-friendly to their prospective customers.
"They worked as an extension of our internal team."
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16
- $25,000+
- 2 - 9 employees
- Boston, MA
Founded in 2017, Academy is located in Brooklyn, N.Y. Their team of 6 employees provides UX/UI design, product design, and application testing services.
Clients
- InVision
- Comcast
- CNBC
Industries
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Academy runs one-day Design Sprint workshops to teach end clients how to follow an internal sprint methodology. They work closely with the internal team, which is currently exploring future consulting projects.
“He delivered amazing content and got great reviews from our audience.”
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17
- $1,000+
- 2 - 9 employees
- Boston, MA
Let's Design Your Site is a small web design company. The Salem, New Hampshire-based company was founded in 2018. Their team specializes in web design, search engine optimization, digital strategy, content marketing, and more.
Industries
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Let’s Design Your Site has developed multiple websites for an invention company. Their work involves building websites from scratch and customizing them according to the needs of the client’s end customers.
“They ask the right questions and don’t take a lot of liberties; if they do, they always check with us first.”
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18
- $250,000+
- 250 - 999 employees
- Boston, MA
Rightpoint, headquartered in Chicago, is a web and mobile app development firm. Founded in 2007, their team of about 450 employees services midmarket and enterprise clients across industries such as consumer products and services, IT, and retail. They also offer UX design services.
Clients
- Macy's
- B&H Photo
- Care.com
- Rue La La
Industries
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Rightpoint redesigned and developed a web and mobile commerce experience that integrates with Oracle NetSuite ERP. Its features include 360-degree product videos, recommendations, and a finder wizard.
"Their designs have been excellent; they completely transformed our website layout and functionality."
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19
- $25,000+
- 10 - 49 employees
- Boston, MA
SYNERGY Consulting is a development agency based in New York with more than 10 experts. Founded in 2006, they specialize in mobile app development, custom software development, and UX/UI design solutions for clients ranging from small companies to large firms.
Clients
- SummerTech
- JLD Evaluations
- Uplift
Industries
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SYNERGY Consulting has helped a site selection company put their interactive app back on the App Store. They've also created a dashboard for the client to easily make changes to their app when necessary.
"They seem to care about client outcomes."
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20
- $10,000+
- 10 - 49 employees
- Brookline, MA
Algert Sula is a creative direction and product design freelancer based in Boston. He offers branding, UI/UX design, web design, logo, print design, and video production services.
Clients
- PayPal
- Drift
- Putnam Investments
- Datawire
Industries
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Algert created a WordPress website for an enterprise data platform. The team used Figma and Elementor to build the site. They worked on everything from ideation to graphic elements, functionality, and design.
“Alger kept pushing themselves to raise the bar and make the product better and stronger.”
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21
- $10,000+
- 10 - 49 employees
- Boston, MA
Revox is a small user experience company. Founded in 2015, the agency is based in Nugegoda, Sri Lanka. Their team specializes in ux/ui design, custom software development, blockchain, IoT development, and more.
Industries
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Revox has developed a website for a software company. The team was tasked with designing the website's UX and UI. The goals are to come up with a good MVP that can be used in the market as an additional source.
"They are responsive, responsible, and friendly."
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22
- $5,000+
- 10 - 49 employees
- Boston, MA
Consensus Interactive is a Boston based creative agency. They have 11 employees and were founded in 2011. Their team focuses on web design, UX/UI design, and content marketing. Their clientele primarily operate in the healthcare, IT, and education sectors.
Clients
- U.S. Pharmacopeia
- United Way
- Lifespan
- Boston Children’s Hospital
Industries
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Consensus Interactive built a new WordPress website for a nonprofit. Working from a customized template, they created a dramatically different UI/UX, added useful functionality, and made the site responsive.
“They have the experience of a large agency, but offer the personalized service and commitment of a small firm.”
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23
- $10,000+
- 2 - 9 employees
- Boston, MA
Fort Point Design, an user experience company, was launched in 2001. Their small team is headquartered in Boston, Massachusetts. Their services include ux/ui design, web development, digital strategy, mobile app development, and more.Visit SiteIndustries
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24
- $100,000+
- 10 - 49 employees
- Boston, MA
MoxeHub, a software development firm, is located in Boston, Massachusetts. The agency provides custom software development, ux/ui design, IoT development, wearable app development, and more and has a small team.The agency was established in 2018.Visit Site -
25
- $25,000+
- 50 - 249 employees
- Boston, MA
Delve is a Madison, Wisconsin-based graphic design company. They specialize in graphic design and product design and were established in 1967.
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26
- Undisclosed
- 10 - 49 employees
- Boston, MA
Getfused is a digital strategy company headquartered in Boston, Massachusetts. The small agency was founded in 1996. Their team offers digital strategy, web design, ux/ui design, and video production.
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27
- $5,000+
- 10 - 49 employees
- Boston, MA
IFactory, a web design agency, is located in Boston, Massachusetts and Providence, Rhode Island. The small firm was launched in 1992. Their team offers web design, ux/ui design, web development, branding, and more.Visit SiteIndustries
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28
- $1,000+
- 2 - 9 employees
- Newton, MA
Small UX design agency Umeita Design, is in Newton, Massachusetts. They specialize in ux/ui design, web design, web development, graphic design, and more and were launched in 2019.Visit SiteIndustries
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29
- $1,000+
- 10 - 49 employees
- Cambridge, MA
Avanti & Avanti is a Cambridge, Massachusetts-based UX company. The company offers ux/ui design, web design, e-commerce development, digital strategy, and more and is small.The company was established in 2016.Visit SiteIndustries
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30
- $25,000+
- 50 - 249 employees
- Boston, MA
Web design company Verndale is in Boston, Massachusetts. The agency focuses on web design, ux/ui design, digital strategy, and marketing strategy and is midsize.The agency was launched in 1998.Visit SiteIndustries
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