Top 25 User Experience Companies in Boston

hedgehog lab created a series of successful apps for a large Norwegian energy company. Designed for both iPhone and iPad, the apps were made to inspire creativity and engagement within key audiences. Workmanship aside, the client also recognized their professionalism and proactive approach.

"We really enjoyed working with the hedgehog lab team. Their company is efficient, helpful, friendly, and delivered perfectly on time to a very high standard." – Web Editor, Norwegian Energy Corporation

AndPlus developed a web application for a risk management system for financial institutions and publicly traded companies. Throughout the development process, the team worked closely with product owners to understand the needs and develop major features and enhancements that were rolled out in the first version in 2015. AndPlus still supports the software throughout its lifecycle.

“I was very impressed that they were flexible to change their work methodology to fit what our needs were. ... They were always willing to change everything at the drop of a dime to make sure that they satisfied our needs. We profited from that type of relationship.” – Senior Project Manager, Data Management Analytics Company

RainCastle Communications partnered with a government agency to lead a rebrand. They built a website using Craft CMS, integrated new branding elements, and helped with SEO to ensure the government agency could be found online. The client was impressed with how RainCastle Communications simplified a complex system so potential customers more easily could use and understand the information on the website.

"Designing our patient navigator involved understanding a complex regulatory system and simplifying it for end-users. We’ve done research and organized the material but turning that into a usable tool for others required a level of understanding. They quickly developed a fluency in some very obscure material." – Executive Director, Government Agency 

In February 2017, Last Call Media partnered with a higher education institute to perform maintenance on the organizations Drupal website. The project focused on user groups, URL structure, and SEO. Last Call Media continues to manage the client’s website.

“They are very much on top of things. They are great communicators. We talk weekly about the status of the project. They are essentially our primary support for Drupal right now.” – Director of Digital Communications, Higher Education Institute

Fresh Tilled Soil partnered with an electronic ink company to develop a desktop application. The team at Fresh Tilled Soil used its experience with UI and UX design to create a user-friendly desktop app for the client. The client was very impressed with the variety of talent on the Fresh Tilled Soil team. 

"They hire people with diverse skill sets. They assign a good mix of people with varied capabilities to a project, so they are able to capture every design angle and complete work efficiently." – Senior Business Development Manager, Electronic Ink Company

Zco developed an app for both iOS and Android to showcase the products of a large electrical parts manufacturer. Their prompt turnaround and response time, competitive pricing, and immaculate deliverables resulted in an experience that was “overwhelmingly positive.”

"Their technical expertise is spot-on and they're highly responsive, even post-launch." – Senior Product Manager, Manufacturing Company

Echo&Co provided a international medical association with more streamlined website navigation. The agency was able to quickly able to make the website more functional for the client's fundraising and marketing communications objectives. 

"We’ve received a lot of great feedback internally [on Echo&Co's design], as well as from users who are new to the site. We have a lot of stakeholders internally who are involved with that section as it drives their conversion rates. Getting positive reactions from them was a great win for us." - Manager, International Medical Association

Convertiv updated the website of a company that helps real estate agents and brokerage firms create websites. The client needed to improve website performance to increase conversion rates. Convertiv audited the client's existing WordPress website and implemented the necessary technical fixes. Now, Convertiv works on-retainer, paying special attention to conversion rates and user behavior on key landing pages.

"They’re always on time and always prepared for the next step, which I haven’t experienced with other vendors." – Director of Marketing, Real Estate Web Design Company

Epsilon transformed a static website into a dynamic and interactive site for a public sector institution. The project entailed visual designs, page reviews, usability tests, and backend development. The client saw a dramatic improvement in traffic to the site.

“They [Epsilon] follow best practices in most cases, and that’s really their forte. It’s quite obvious that they’re very skilled at what they do.” – Chief of Application Services, Public Sector Institution

Isovera redesigned a cybersecurity company's Drupal website. The mobile-responsive site also features new design language, brand, and icon language and resulted in a 17% increase in year-over-year web traffic.

"Their undersyanding of our need to create uniquely identifiable branding opportunities in a very saturated marketplace stood out to us. ... I thought they were very good, fast, and efficient." – Former VP Global Marketing, Cybersecurity Company

Rocket Insights worked with a streaming service to promote one of their new shows on a smart device. The streaming service hired Rocket Insights to manage all aspects of product development.

“All parts of the project were delivered on time, and we never had issues with communication. … They [Rocket Insights] were very attentive and seemed to be dedicated to producing something of high-quality.” – Executive Director, Marketing, Video Streaming Network

altr worked with a cloud-based API integration platform to completely rebuild and optimize the client's studio, which was made even more challenging by the sector's technical and complex learning curve. The agency managed to absorb the project's intricacies and successfully met the client's aggressive timetable for building a new studio.

"Their level of expertise is highly valuable. They were two to three times more cost effective than an internal team. They are broadly aware of UX/UI trends and are easy to understand." - SVP Product, Computer Software Company

After establishing an effective Agile development process, the team rapidly rewrote the client’s existing code to deliver a highly functional product platform. Ascendle earned praise for their process-driven approach and quality deliverables.

“Over the course of 3 months, Ascendle continued to work with us, coaching our team on the Agile processes and methods necessary and made sure that we had the right platforms in place for managing our project.” – CEO, Bank Services Provider

A subscription-based video messaging service designed for inside sales hired East Coast Product in 2013. The CEO realized that their application could not adapt as the company continued to grow. The East Coast Product team built a new application for the video messaging service from scratch with Node.js and helped the company grow its development team to maintain the updated application. The company continued to grow and was acquired in 2015.

"What I most appreciated about working with East Coast Product was the combination of project management, transparency, accountability, and quality of code." – CEO, Video Messaging Service

The team developed an app and matching cloud software for an IoT scent-enabled product. The team demonstrated impressive project management skills, accessibility, and experience through every phase of research, strategy and development.

"Rocket Farm Studios is an experienced team. They're not an enterprise with a heavy infrastructure and bureaucracy. We were able to deal directly with the founding team, which gave us the comfort that they'll be responsive." – COO, Large Consumer Products Company

Oomph acted as the lead digital media partner for a Biotechnology Company. As part of this partnership, Oomph supported nearly 90% of the client's digital needs including digital marketing and analysis, social media, and SEO. The client was impressed to see measurable improvements in their digital presence after partnering with Oomph: Leads from the website about doubled from 30 to 60/month.

"We’re able to rely on them. They follow through, they're competent, they're conscientious. Those are important to me since we're a very small company but we're doing some pretty big things." – Managing Partner, Biotechnology Company 

A small restaurant group hired Image Conscious Studios for branding and web design. Image Conscious Studios provided a beautifully designed WordPress website and a full branding package. 

"They've [Image Conscious Studios] created a strong brand for us and we've received a very favorable feedback from our customers." – Owner of Small Restaurant Group

Bartlett Interactive provided marketing and web design services for a medical services company. They lead the design, development, and maintenance of two of the client’s websites. They also did design work for a number of marketing pieces. The client was very happy with the work, and said that it helped them revamp their brand.

“Our clients have noticed and remarked on how the new site makes it easier to gain access to us.” –Marketing Director, Medical Services Company

Create + Conquer redesigned an audiovisual company's website on WordPress. The project included wireframing, developing, and testing the new site. After the site's launch, Create + Conquer assisted with marketing using social media and content development.

"I think they’re pretty innovative. They have a great eye for design. I’ve gotten thousands of compliments on how the site looks, so I’m really pleased." – Director of Communications, Audio Visual Company

Web Design Boston partnered with a real estate management company to design a new website on Drupal.The project included embedding video, building a resource center, and creating podcast page. The client was impressed with Web Design Boston's organization and project management skills. 

"They were pretty clear in each section of the project, from planning and strategy to wireframing and then design and implementation all the way up to launch. They were communicating with us very frequently. If we went dark on them for any period, they would give us a nudge, which was great. " – Director, Real Estate Management Company 

As part of an ongoing partnership, MojoTech prototyped a flagship product and designed the UX, excelling in both the visual and UX design. The client was very happy with MojoTech, from the in-depth discovery process to the responsive workflow to the “execution-oriented” project management.

“We highly recommend them. They’re a great team. They always underpromise and over-deliver.” – Senior VP of Products, Event Registration Platform

A member of the faculty at a Boston university's school of medicine worked with Vermonster to create a digital learning environment for medical students. The platform included a note-taking tool optimized for medical programs, portfolios of class material, a heat map of students, and social features to encourage collaboration. Students and professors found the platform extraordinarily helpful and hope to expand it to other medical departments.

"They went above and beyond in terms of bringing us more features than we had initially thought possible due to our limited funding." – Faculty Member, Medical School

MTC Labs designed and developed a platform to help medical professionals access resources and submit reports. The client appreciated the team’s accommodating demeanor and flexible work ethic, as well as their deep insights into the unique solution required.

“So far, the platform is working well. ... We have about 1,300 users. Of that group, we had maybe 500 people recertifying this year, and they all recertified without any issues.” – Director, Medical Services Company

A project management service hired Blue Green to assist with SEO and digital marketing, as the client wanted to optimize its marketing ROI. Blue Green implemented A/B testing, which improved the client's conversion rate from 1.5%-2% to 2.5%-3% and greatly increased the client's revenue.

"The team was always willing to jump in and help over and above what they were commissioned to do." – Senior Product Marketing Manager, Project Management Service

Ask the Egghead redeveloped a website for an automotive restoration company. They built the website using WordPress, incorporating new backend functionalities to incorporate with the clients pre-existing CRM, accounting system, and mailing list. Now that the social media platforms and backend systems are linked, the client was able to see a 115% growth in social media traffic and a 35% decrease in the bounce rate.

“Their project management is effective and efficient. We have a single point of contact for all our inquiries and concerns. When we need input, the CEO pulls his team together and hammers out plans.” – Founder and Owner, Automotive Restoration Company  

An education technology company needed a development team for several items in a short time period. Jinn created their website and developed two accompanying apps with custom chat and calendar features. Clients have said that the new website is a lot more functional. 

"Our clients are able to use our website and so far the site is functioning properly. They also helped architect the platform, and it is live." — COO, Education Technology Company

Intrepid helped the client pioneer the first-ever computer-aided design program for mobile across both Android and iOS. The team’s expertise, transparency, and professional accomplishment were praised.

"Intrepid was able to provide highly-skilled developers for Android and iOS, as well as mobile interface designers. This allowed us to scale up much more quickly than we would have been able to otherwise." – Vice President of R&D, CAD Design Solution Firm