Top 40 User Experience (UX) Agencies in Boston

Fresh Tilled Soil partnered with an electronic ink company to develop a desktop application. The team at Fresh Tilled Soil used its experience with UI and UX design to create a user-friendly desktop app for the client. The client was very impressed with the variety of talent on the Fresh Tilled Soil team. 

"They hire people with diverse skill sets. They assign a good mix of people with varied capabilities to a project, so they are able to capture every design angle and complete work efficiently." – Senior Business Development Manager, Electronic Ink Company

Echo&Co provided a international medical association with more streamlined website navigation. The agency was able to quickly able to make the website more functional for the client's fundraising and marketing communications objectives. 

"We’ve received a lot of great feedback internally [on Echo&Co's design], as well as from users who are new to the site. We have a lot of stakeholders internally who are involved with that section as it drives their conversion rates. Getting positive reactions from them was a great win for us." - Manager, International Medical Association

Dept conducted an IT assessment for a facility services company. After experiencing complications regarding a large-scale e-commerce platform, the client reached out to Dept to conduct an assessment of their development infrastructure. The project resulted in over 100 pages of technical documentation from Dept and recommendations for improvements, leaving the client satisfied and willing to work with the developer on future projects.

“We are starting to engage Dept to act on areas most important to our business strategy and the stabilization of the platform. Their detailed report and ability to bundle efforts into smaller projects is appealing for us to begin work and schedule against priorities and budget.” – Director of Digital Engagement for Universities, Facility Services Company
 

altr worked with a cloud-based API integration platform to completely rebuild and optimize the client's studio, which was made even more challenging by the sector's technical and complex learning curve. The agency managed to absorb the project's intricacies and successfully met the client's aggressive timetable for building a new studio.

"Their level of expertise is highly valuable. They were two to three times more cost effective than an internal team. They are broadly aware of UX/UI trends and are easy to understand." - SVP Product, Computer Software Company

Blink UX was put in charge of redeveloping a website for a community center. They combined over 75 websites the community center owned into one, easy to use, attractive website. They did all the research and increased the usability and functionality.

“They were very responsive. I felt like we were truly a team.They helped us understand what was needed even though it was something that was never on their plate.” – Manager, Community Center

Thoughtbot’s team helped the client develop a custom software solution aimed at enhancing consumer advocacy. With deliverables mostly on the back-end, the client valued the estimable coding skills, rapid completion time, and commitment to quality.

“They provide a consistent level of service that I haven’t seen from agencies or even our in-house team. Their engineering standards, development standards, and the way that they have that consistently through their team is very impressive.” – Head of Product, Consumer Interest Nonprofit

ZeroDegrees Inc. performed a UX/UI audit of a bank's digital assets. They defined the client's target consumer personas before providing insight on customer journeys. Their input was highly valued by the internal team. 

"The team at the bank really got along with them and in fact, we said in a meeting the other day about a decision we had to make 'What would ZeroDegrees say to do?'" — VP of E-Commerce, Bank

Dockyard developed a web app for an e-learning company, from front-end development to visual design to implementation. Their work ethic, creativity, collaboration, and overall dedication to a quality product was evident to the client.

"In talking with DockYard, we found them to be brilliant. That's one of the real strengths of DockYard. … They're a major player in the development community in Boston and the East Coast. Their reputation is amazing in terms of the contributions they make to the community." – Former Sr. Software Engineer, E-learning Provider

Rightpoint provided web development services to create an internet portal. The team used Azure to build the platform, which tracks internal projects and invoices. Their efforts have streamlined efficiency by automating several previously manual processes.

“They took an 85-year old process and improved it efficiently.” — Team Member, Steel Fabricating Company

Wakefly worked with a Raleigh, NC-based technology company, to expand its online reach and increase its visibility. They restructured the technology company's website, identified the highest converting landing pages, and began a YouTube advertising campaign.

"Wakefly built us the foundation for success online. We will now be working together to plan our next period of aggressive growth." – Marketing Programs Manager, Technology Company

Galaxy Weblinks worked on website development for an exam practice firm. They designed and developed a website to replace an outdated version. They did SEO on the site and maintained hosting, as well as built a custom program and integrated user feedback. The client appreciated their professionalism throughout the project.

“It was refreshing to have a professional back and forth that always produced a quality outcome. The project is fluid and ever-changing, but Galaxy always keeps an open line of communication.” – Owner, Exam Practice Firm

Imarc did a custom redesign of a site for a healthcare nonprofit. They worked with the client to develop a model for the site and built it using CraftCMS to meet the client’s security requirements. The clients were pleased with the new site. 

“The changes were instantaneous and received positive feedback from clients, sponsors, and our hospital colleagues. The site is professional and makes our branding more cohesive.” – Biz. Dev. and Com. Manager, Healthcare Nonprofit

A medical protective wear company hired AMP Agency to create a media campaign targeted toward a college-aged demographic. The partnership has continued for more than nine years.

"They’re very good...Things are on time, on budget, and they’re very flexible. We have had to change in the middle of a project or we have had to freeze our spending very often, and they have worked very well with us." – VP of Sales and Marketing, Protective Wear Company

Epsilon transformed a static website into a dynamic and interactive site for a public sector institution. The project entailed visual designs, page reviews, usability tests, and backend development. The client saw a dramatic improvement in traffic to the site.

“They [Epsilon] follow best practices in most cases, and that’s really their forte. It’s quite obvious that they’re very skilled at what they do.” – Chief of Application Services, Public Sector Institution

Oomph acted as the lead digital media partner for a Biotechnology Company. As part of this partnership, Oomph supported nearly 90% of the client's digital needs including digital marketing and analysis, social media, and SEO. The client was impressed to see measurable improvements in their digital presence after partnering with Oomph: Leads from the website about doubled from 30 to 60/month.

"We’re able to rely on them. They follow through, they're competent, they're conscientious. Those are important to me since we're a very small company but we're doing some pretty big things." – Managing Partner, Biotechnology Company 

The team developed an app and matching cloud software for an IoT scent-enabled product. The team demonstrated impressive project management skills, accessibility, and experience through every phase of research, strategy and development.

"Rocket Farm Studios is an experienced team. They're not an enterprise with a heavy infrastructure and bureaucracy. We were able to deal directly with the founding team, which gave us the comfort that they'll be responsive." – COO, Large Consumer Products Company

ChopDawg.com designed and developed an app for iOS and Android for a real estate tech company, incorporating custom features that allow users to buy and sell real estate independently.

"ChopDawg's team provides invaluable feedback that's significantly improved the overall design of the app. They contributed greatly to the design and flow of the platform, incorporating features that we never would've thought of." – CEO, Real Estate Tech Company

Rocket Insights worked with a streaming service to promote one of their new shows on a smart device. The streaming service hired Rocket Insights to manage all aspects of product development.

“All parts of the project were delivered on time, and we never had issues with communication. … They [Rocket Insights] were very attentive and seemed to be dedicated to producing something of high-quality.” – Executive Director, Marketing, Video Streaming Network

AndPlus developed a web application for a risk management system for financial institutions and publicly traded companies. Throughout the development process, the team worked closely with product owners to understand the needs and develop major features and enhancements that were rolled out in the first version in 2015. AndPlus still supports the software throughout its lifecycle.

“I was very impressed that they were flexible to change their work methodology to fit what our needs were. ... They were always willing to change everything at the drop of a dime to make sure that they satisfied our needs. We profited from that type of relationship.” – Senior Project Manager, Data Management Analytics Company

Mpire Solutions created a digital platform for a B2B healthcare company. They created prototype web and mobile apps that utilized automated plugins and APIs to deal with the large volumes of data that the client handles. The client is happy with the work done so far.

“I am impressed by their team’s collective attitude toward the work. It’s clear that they want to contribute.” – Founder, B2B Healthcare Company
 

OHO Interactive designed and developed a website for a university. They later redesigned the platform, migrating the site to Drupal 8.  They conducted market research, developed brand collateral, and managed initiatives to support a successful site launch. They produced high-quality code, which results in an intuitive website.

“They work with us through any issues and produce a good final product.” – Former Director, University

Web Design Boston partnered with a real estate management company to design a new website on Drupal.The project included embedding video, building a resource center, and creating podcast page. The client was impressed with Web Design Boston's organization and project management skills. 

"They were pretty clear in each section of the project, from planning and strategy to wireframing and then design and implementation all the way up to launch. They were communicating with us very frequently. If we went dark on them for any period, they would give us a nudge, which was great. " – Director, Real Estate Management Company 

A member of the faculty at a Boston university's school of medicine worked with Vermonster to create a digital learning environment for medical students. The platform included a note-taking tool optimized for medical programs, portfolios of class material, a heat map of students, and social features to encourage collaboration. Students and professors found the platform extraordinarily helpful and hope to expand it to other medical departments.

"They went above and beyond in terms of bringing us more features than we had initially thought possible due to our limited funding." – Faculty Member, Medical School

RainCastle Communications partnered with a government agency to lead a rebrand. They built a website using Craft CMS, integrated new branding elements, and helped with SEO to ensure the government agency could be found online. The client was impressed with how RainCastle Communications simplified a complex system so potential customers more easily could use and understand the information on the website.

"Designing our patient navigator involved understanding a complex regulatory system and simplifying it for end-users. We’ve done research and organized the material but turning that into a usable tool for others required a level of understanding. They quickly developed a fluency in some very obscure material." – Executive Director, Government Agency 

MTC Labs designed and developed a platform to help medical professionals access resources and submit reports. The client appreciated the team’s accommodating demeanor and flexible work ethic, as well as their deep insights into the unique solution required.

“So far, the platform is working well. ... We have about 1,300 users. Of that group, we had maybe 500 people recertifying this year, and they all recertified without any issues.” – Director, Medical Services Company

A small restaurant group hired Image Conscious Studios for branding and web design. Image Conscious Studios provided a beautifully designed WordPress website and a full branding package. 

"They've [Image Conscious Studios] created a strong brand for us and we've received a very favorable feedback from our customers." – Owner of Small Restaurant Group

Bartlett Interactive provided marketing and web design services for a medical services company. They lead the design, development, and maintenance of two of the client’s websites. They also did design work for a number of marketing pieces. The client was very happy with the work, and said that it helped them revamp their brand.

“Our clients have noticed and remarked on how the new site makes it easier to gain access to us.” –Marketing Director, Medical Services Company

Third & Grove redeveloped the flagship website for a newspaper in Boston. The client needed a responsive website instead of a mobile app to keep up with their industry, and selected Third & Grove because of their preference for Drupal. Using Drupal 7, the Third & Grove team delivered an enterprise-grade site that now supports approximately half their traffic coming from mobile devices.

"Our mobile traffic has increased. Prior to this, the experience was seeing the desktop version on your mobile device. We’re now about 50% mobile and 50% desktop and tablet." — VP of Digital Operations, Boston Newspaper

A rehabilitation network that owned several centers under different names was having trouble growing brand awareness. Forge Worldwide helped the company conduct research and created marketing materials such as a new logo and stationery. This helped the network in merging the centers into one name.

"I feel they excel at honing in on the personal experience of the customer and ensuring that their interest always remains paramount. Other companies may demonstrate the same commitment, but I feel like their legacy has been that they've gone above and beyond. It was just a great relationship." – Senior Director of Communications, Health Care Provider

From architecture to features, Echobind rewrote the client’s app for increased speed and UI efficiency. They demonstrated a deep knowledge of different frameworks and coding languages while facilitating a smooth collaboration process.

“The results exceeded my expectations. We wanted to maintain certain high standards of code and at the same time do a robust amount of testing.” – Engineer Manager, Healthcare Organization

Quintegro provided development services to a car insurer; they worked on a web platform and iOS and Android mobile apps. They developed a system that allowed owners and renters to communicate, and integrated several third-party processes. The client was impressed with the team's dedication and work.

"They’ve been very responsive to new changes and things that we need to incorporate into the platform because as we grow, we learn more and more about our customers. They’re very accommodating and can make changes on the fly." – Director, Car Insurer

East Coast Catalyst redesigned a software company's digital branding assets, including its website and logo. The company's revenue, traffic, and coverage improved with East Coast Catalyst's help.

"I continue to get comments about how the brand elements are tied really tightly to our core messaging and the values we project as a company. We constantly get comments about how cool the logo is and the color palette and how well the design reflects our story and value." - Chief Marketing Officer, Software Company

A healthcare company wanted to create an online platform that connects patients with dermatologists virtually and hired SiteRocket Labs to execute on the platform's development. SiteRocket Labs had to ensure the platform was secure and abided by HIPPA regulations.

"They’re friendly and professional. [The founder of SiteRocket Labs] is one of the more earnest, hardworking guys I know. He’s always eager to please and deliver exactly what we want." – President, Healthcare Company

Create + Conquer redesigned an audiovisual company's website on WordPress. The project included wireframing, developing, and testing the new site. After the site's launch, Create + Conquer assisted with marketing using social media and content development.

"I think they’re pretty innovative. They have a great eye for design. I’ve gotten thousands of compliments on how the site looks, so I’m really pleased." – Director of Communications, Audio Visual Company

A nonprofit organization hired Consensus Interactive to build their website. Their previous website was over 5 years old and needed to be modernized. Consensus Interactive built a WordPress site that integrated MailChimp, Salesforce, and PayPal for donations. The client was very impressed with Consensus Interactive's expertise.

"They have a wider breadth of knowledge than other agencies we’ve worked with, and the technical depth of their team is tremendous." - VP, Nonprofit

Devscale developed an e-commerce website for a charity promotion retailer. The team used Shopify and ShipStation to sell the client's apparel that represented various charities and nonprofits. Charities could upload their logo to the site along with an application. The client would then approve the application and print the logo on selected merchandise. Devscale's solution streamlined the entire digital process.

"Their responsiveness and customer service has been worthy of a five-star rating the whole time." — Co-Founder, Charity Promotion Retailer

A project management service hired Blue Green to assist with SEO and digital marketing, as the client wanted to optimize its marketing ROI. Blue Green implemented A/B testing, which improved the client's conversion rate from 1.5%-2% to 2.5%-3% and greatly increased the client's revenue.

"The team was always willing to jump in and help over and above what they were commissioned to do." – Senior Product Marketing Manager, Project Management Service

UX Studio managed full stack development of an e-commerce website for an apparel brand. They developed a business strategy and integrated third-party software into the platform to support e-commerce activities. Their impressive creativity ensured the website realized the client's vision. 

"UX made us feel like a top priority." — Founder, Apparel Company

Intrepid helped the client pioneer the first-ever computer-aided design program for mobile across both Android and iOS. The team’s expertise, transparency, and professional accomplishment were praised.

"Intrepid was able to provide highly-skilled developers for Android and iOS, as well as mobile interface designers. This allowed us to scale up much more quickly than we would have been able to otherwise." – Vice President of R&D, CAD Design Solution Firm

CodeToArt Technology Private Limited developed web and mobile apps for a startup firm builder. For each of the projects, they built websites and web admin platforms using a variety of technologies including Ruby Padrino, Ruby on Rails, SQLServer, and PHP and mobile apps using Swift and Java. They finished each project and even picked up on projects other vendors had left incomplete. The client was impressed by their communication skills. 

"They were always very professional in their communication with us and with clients." – CTO, Startup Firm Builder

Ask the Egghead redeveloped a website for an automotive restoration company. They built the website using WordPress, incorporating new backend functionalities to incorporate with the clients pre-existing CRM, accounting system, and mailing list. Now that the social media platforms and backend systems are linked, the client was able to see a 115% growth in social media traffic and a 35% decrease in the bounce rate.

“Their project management is effective and efficient. We have a single point of contact for all our inquiries and concerns. When we need input, the CEO pulls his team together and hammers out plans.” – Founder and Owner, Automotive Restoration Company
 

After establishing an effective Agile development process, the team rapidly rewrote the client’s existing code to deliver a highly functional product platform. Ascendle earned praise for their process-driven approach and quality deliverables.

“Over the course of 3 months, Ascendle continued to work with us, coaching our team on the Agile processes and methods necessary and made sure that we had the right platforms in place for managing our project.” – CEO, Bank Services Provider

Algert Sula built a brand that could easily be portrayed on and in websites, content, UX design, and marketing collateral. He also designed a number of original products and websites. The client was pleased with the successful implementation of his work.

“The brand he helped create is now recognized throughout the world. Companies copy our design every day because of Algert’s style.” – Director of Recruiting, Marketing Firm

Imaginaction Studios was hired by a swim organization to design their new logo. They  worked closely with the client  to create a logo they saw best fit their organizations image.

“Their intricate, in-depth process differentiates them from others in the industry - it was a big advantage for me. I found their approach to be helpful, informative, and detailed.” –  Executive Director, Swim Organization.