Top 100 User Research Agencies in the United States

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Top 100 User Research Agencies in the United States

The Best of November 2024

Looking for a top user research agency in the United States?

Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. 

Jump to Most Reviewed Companies

List of the Best United States User Research Companies

  • 271
    (23 Reviews) 4.8
    • Timeliness

      4.7
    • Service Excellence

      4.8
    • Value

      4.7
    • Would Recommend

      4.8
    • $25,000+
    • 10 - 49 employees
    • Westborough, MA

    Wakefly is a digital marketing agency founded in 2002 and headquartered in Marlborough, Mass. The team of nearly 50 employees supplies clients with personalized digital marketing programs. Taking a holistic approach to digital marketing, Wakefly blends design, development, and online marketing strategies such as web development and design, SEO, and PPC.

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    Clients

    • Wakefly has designed and developed hundreds of websites across multiple content management systems

    Industries

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  • 272
    (16 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $10,000+
    • 2 - 9 employees
    • Queen Creek, AZ

    BRIDGE PHX is a creative studio in Phoenix. Founded in 2018, they have fewer than 5 employees that serve mostly midmarket and small-business clients in a variety of industries. Services include branding, web design, and logo design.

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    Clients

    • Mattel

    Industries

  • 273
    (5 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $25,000+
    • 10 - 49 employees
    • Richardson, TX
    Established in 2010, Deep Space Robots is a web design agency. The small Richardson, Texas-based team focuses on web design, web development, mobile app development, and ux/ui design.
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    Industries

  • 274
    (5 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      5.0
    • $50,000+
    • 50 - 249 employees
    • Minneapolis, MN
    Founded in 2006, Modern Tribe is a web development firm. Located in Minneapolis, Minnesota and League City, Texas, their midsize team offers Web Development, Web Design, UX/UI Design, and Custom Software Development.
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    Clients

    • Harvard University

    Industries

  • 275
    (17 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $25,000+
    • 50 - 249 employees
    • Schenectady, NY

    Jahnel Group, Inc. is an application development company based in Schenectady, N.Y., with offices in New York and Plano, Texas. The company, founded in 2012, has around 90 employees and provides custom software development, web development, mobile app development, and UX/UI design services. Jahnel Group, Inc. serves midmarket and other-sized companies and institutions in the business services, financial services, gaming, education, manufacturing, medical, and e-commerce industries.

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    Clients

    • Atos

    Industries

  • 276
    (10 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $75,000+
    • 10 - 49 employees
    • Denver, CO

    Fusionbox is a software development company based in Denver founded in 2001. The company is run by a team of 13 experts who are experts in custom software development and UX/UI design. They are familiar with using frameworks such as Django and application platforms such as Linux servers.

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    Clients

    • FirstBank

    Industries

  • 277
    (10 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      4.9
    • $25,000+
    • 2 - 9 employees
    • New York, NY
    Quo Agency is a web design company launched in 2016. They are headquartered in New York, New York and have a small team. The firm specializes in web design, ux/ui design, web development, and e-commerce development.
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    Clients

    • Nielsen
    • CardFlight (SwipeSimple)
    • Intrax
    • DashWorks

    Industries

  • 278
    (14 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $50,000+
    • 2 - 9 employees
    • Oakland, CA

    Founded in 2016, Definery is a digital product design company based in Oakland, Calif. Their small team of 6 specializes in UX/UI design, product design, web design, and more for mainly small businesses. 

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    Clients

    • A3 Ventures

    Industries

  • 279
    (8 Reviews) 4.9
    • Timeliness

      4.7
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • $10,000+
    • 10 - 49 employees
    • San Francisco, CA

    D.Workz Interactive is a full-service design and development company located in San Francisco, CA. Since its founding over 10 years ago, D.Workz Interactive and its team of nearly 50 employees have specialized in UX/UI design, web design, web development, and mobile app development. They serve a range of clients in the healthcare, financial services, education, and transportation industries.

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    Clients

    • Cellanome

    Industries

  • 280
    (15 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      5.0
    • $100,000+
    • 10 - 49 employees
    • New York, NY

    Founded in 2009 in New York City, Small Planet is a mobile app development company that produces top quality mobile apps for both iOS and Android devices, including 25 App Store Category #1’s. The close-knit team works in Brooklyn, NY, offering user experience (UX) and design for mobile and web, smart device and touchscreen development, quality assurance and user testing, product management, and consulting services. They also recently started a Machine Learning Lab to work on some exciting AI-related projects.

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    Clients

    • Aetna

    Industries

  • 281
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • Birmingham, AL
    LunarLab is a Birmingham, Alabama-based UX design agency. The small company was founded in 2021. Their services include UX/UI Design, Web Design, Enterprise App Modernization, Digital Strategy, and more.
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    Clients

    • Protective Life
    • Croux
    • Moxi
    • AutoTec

    Industries

  • 282
    (44 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Raleigh, NC

    Thompson & Prince is a design agency founded in 2018 run by a team of fewer than 10. They are headquartered in New York, with an office in Raleigh, N.C. They offer branding, web design, and logo services to clients from industries such as business services, consumer products & services, and IT. Their branding services revolve around brand messaging, brand strategy, and naming.

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    Clients

    • Human Results

    Industries

  • 283
    (9 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $50,000+
    • 10 - 49 employees
    • Eugene, OR

    Twenty Ideas is a development company in Eugene and Portland, Ore. Founded in 2014, they have about 21 employees that serve mostly midmarket and small-business clients in the education, healthcare, and arts industries. Services include custom software development, UI/UX design, and web development.

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    Clients

    • Ksana Health

    Industries

  • 284
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.9
    • Undisclosed
    • 2 - 9 employees
    • South Orange, NJ

    7 Layer Studio is a branding agency based in Maplewood, New Jersey. The small agency was established in 2004. Their team specializes in branding, graphic design, video production, and web design.

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    Industries

  • 285
    (19 Reviews) 4.8
    • Timeliness

      4.7
    • Service Excellence

      4.8
    • Value

      4.7
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • Saint Paul, MN

    Design Center is a mobile app development company from Saint Paul, Minn. It was founded in 1969 and has about 40 employees.  Several clients are large national brands. They do mobile app development, UI/UX design, and web development.

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    Clients

    • 3M

    Industries

  • 286
    (13 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $10,000+
    • 2 - 9 employees
    • Carlsbad, CA

    Launched in 2021, Campground is a small web design company. Their services include web design, ux/ui design, branding, graphic design, and more. The company is located in Oceanside, California.

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    Clients

    • Resmed
    • QuidelOrtho
    • Cisive
    • Bennie

    Industries

  • 287
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 50 - 249 employees
    • Plano, TX

    CloudMellow is a Frisco, Texas-based web design company. The small firm was established in 2015. Their services include web design, advertising, marketing strategy, social media marketing, and more.

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    Clients

    • Lasso

    Industries

  • 288
    (3 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $10,000+
    • 50 - 249 employees
    • New York, NY

    RFO Solutions LLC is a small user experience company. They specialize in ux/ui design, cybersecurity, custom software development, web development, and more and were established in 2021. The agency is headquartered in , New York.

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    Industries

  • 289
    (3 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $50,000+
    • 10 - 49 employees
    • Buffalo, NY

    Helm Experience & Design is a design firm that is located in Buffalo, N.Y. Founded in 2014, they have about 6 employees that do custom software development, web design, mobile app development, UX/UI design, and web development. Most clients are small businesses. 

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    Clients

    • 43North

    Industries

  • 290
    (2 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Jacksonville, FL

    Station Four is a full-service digital agency that was founded in 2007 by University of Flordia grads. Headquartered in Jacksonville, FL, Station Four has a team of just over 15 employees that specializes in web design, web and mobile app development, UX/UI design, and digital strategy.

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    Clients

    • The Pentagon
  • 291
    (29 Reviews) 4.8
    • Timeliness

      4.6
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • $25,000+
    • 2 - 9 employees
    • Montclair, NJ

    As a best in class provider of digital marketing for companies in the B2B industrial technology sector, Lform understands the importance of precision and consistency. Whether you are involved in engineering, manufacturing, distribution or sales, you know that innovation is only the first step. You must have the infrastructure to move a product from development to introduction and growth, the expertise to produce consistent results, and the drive to persevere no matter what obstacles you face. Lform combines creativity and technological prowess to deliver results-driven digital design and marketing solutions. From discovery to development, we maintain a laser focus on your goals. Our websites tell the story of your company and connect the organization to its ideal audience. We make it easy for customers and potential clients to learn about what you do and the products and services offered.

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    Clients

    • AAA Innovations
    • Cast Lighting
    • Hockmeyer
    • Komline

    Industries

  • 292
    (15 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $25,000+
    • 2 - 9 employees
    • Washington, DC

    Founded in 2015, niftic agency is headquartered in Washington DC, and has a satellite office in Salt Lake City, Utah. niftic agency's team of around 5 employees focuses on web design, web development, and custom software development.The client appreciated niftic agency's technical expertise and innovative solutions.

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    Clients

    • The North Face

    Industries

  • 293
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $10,000+
    • 2 - 9 employees
    • Fort Lauderdale, FL

    Designed by Cats is a graphic design and marketing agency based in Davie, Fla. The agency, founded in 2016, has a team of less than ten that provides, among others, UX/UI design, web design, and graphic design services to small and larger e-commerce companies and other companies in various industries. 

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    Clients

    • Tupperware

    Industries

  • 294
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • Bethel Park, PA

    BLD Marketing is a full-service strategic marketing and sales firm based in Pittsburgh, Pa., with and office in Baltimore. The firm, founded in 1971, has a team of more than 20 that provides wide range of services -- including content marketing, media planning & buying, and digital strategy -- to midmarket manufacturing companies.

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    Clients

    • Nichiha

    Industries

  • 295
    (7 Reviews) 4.6
    • Timeliness

      4.8
    • Service Excellence

      4.6
    • Value

      4.8
    • Would Recommend

      4.8
    • $25,000+
    • 10 - 49 employees
    • Portland, OR

    Above The Fray is a fully-integrated global ecommerce agency leading with design, specializing in engineering, integrating, and evolving digital commerce for B2B and D2C businesses. Areas of expertise include: ERP & business system integrations, product configurators, marketplaces, gifting, subscriptions, and digital marketing.

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    Industries

  • 296
    (16 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $25,000+
    • 10 - 49 employees
    • Los Angeles, CA

    Wanted for Nothing, founded in 2017, is a development and design agency headquartered in Calif. The team of 12 focuses on web design, UX/UI design, and web development and works primarily with small and mid-market businesses. 

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    Clients

    • Rent.com

    Industries

  • 297
    (12 Reviews) 4.9
    • Timeliness

      4.7
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • $10,000+
    • 10 - 49 employees
    • Vienna, VA

    Founded in 1999, LightMix is a graphic design studio based in Vienna, Va. LightMix's small team of fewer than 5 employees specializes in web design, web development, and SEO. 

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    Clients

    • Microsoft

    Industries

  • 298
    (6 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $25,000+
    • 10 - 49 employees
    • Mount Pleasant, SC

    Code/+/Trust is a software agency based in Mt. Pleasant, S.C., and founded in 2018. Their team of no more than 50 specializes in mobile app development, custom software development, and UX/UI design services for small and mid-market businesses.

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    Clients

    • CDC

    Industries

  • 299
    (13 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.6
    • $25,000+
    • 50 - 249 employees
    • Washington, DC

    Full-service digital agency Taoti Creative is based in Washington, DC. The team of 40 has experience in web design, web development, and UX/UI design, with a special focus on small businesses and nonprofits.

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    Industries

  • 300
    (7 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 2 - 9 employees
    • San Jose, CA

    Quality geek is a Santa Monica, California-based user experience company. The small agency was launched in 2021. Their services include ux/ui design, web development, application testing, and e-commerce development.

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    Industries

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