KDG

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KDG is a leading tech provider working primarily with educational institutions, non-profits, and small to midsize family businesses. Headquartered in Allentown, Pa., with a satellite office in Washington, DC, KDG provides custom software development, CRM consulting, sales intelligence, and IT managed services. 

Client Insights

Industry Expertise

Business services

50%

Education

10%

Financial services

10%

Manufacturing

10%

Medical

10%

Non-profit

10%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 50%

Common Project Size

$10K-$49K 11 projects

$50K-$199K 7 projects

<$10K 6 projects

Clients

  • Drexel University

Highlights from Recent Projects

Overall Rating

4.7
36 Reviews

KDG completed a project for DICE Dental, aiming to enhance their online presence through website development, SEO, and social media marketing. The team of 2-5 employees developed a visually appealing website for the dental office and significantly improved its ranking on Google. Moreover, KDG managed social media content, wrote blog posts, and actively responded to online reviews. Their efforts led to a steady influx of new patients at the dental office. The project was a success, with KDG demonstrating flexibility by adjusting their strategies according to real-time feedback.

For Trusted Tech Team, a Microsoft CSP company, KDG was tasked with overhauling and improving the Zoho Analytics Dashboard. A team of 2-5 employees worked on developing new queries and reports to display on the department's dashboard. They also reviewed existing queries and reports and designed a composite performance index for the agents. The project resulted in a significantly improved Zoho Analytics implementation in the Support Department, ultimately enhancing the company's performance monitoring capabilities.

In a project with a financial advisory firm, KDG provided managed IT services. Their responsibilities included handling compliance, computer monitoring, and troubleshooting. The team of three was also in charge of providing guidance on technology and hardware acquisitions, as well as reinstalling programs and ensuring new equipment ran smoothly. The project, which started in December 2020, is ongoing. KDG's services have been instrumental in the seamless operation of the firm's IT systems, despite being off-site.

Timeliness

4.6

Service Excellence

4.7

Value

4.4

Would Recommend

4.7

Awards

102437

2024

47941

2023

47997

2023

47981

2023

36956

2022