Top 100 User Research Agencies in the United States
The Best of May 2024
Looking for a top user research agency in the United States?
Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. While there are many advantages to user research, be wary of bad user research.
For example, when looking for a user experience agency to hire, ask about the role user research plays in its design process. A sign of good user research is when it occurs at the beginning of a project – throughout the discovery stages. User research is a tool to learn about user needs and challenges, not to validate an existing idea for a feature.
To assist you in your search for a partner, we’ve compiled this list of the top user research firm in United States. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
>List of the Best United States User Research Companies
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31
- $100,000+
- 250 - 999 employees
- Atlanta, GA
Started in 2001, Big Nerd Ranch is a 50+ web and mobile app development firm headquartered in Atlanta. While not creating apps for the world’s leading brands, their team leads immersive coding boot camps.
Clients
- airbnb
Industries
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32
- $25,000+
- 10 - 49 employees
- Medina, WA
A full-service digital design and development agency, Flower Press Creative Studio takes on mobile app, web, and custom software development projects. Founded in 2001, the small team of 6 is headquartered in Seattle and also has experience in UI/UX design.
Clients
- Insurance Lounge
Industries
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33
- $75,000+
- 50 - 249 employees
- Amesbury, MA
Imarc is a full-service digital agency founded in 1997 and headquartered in Amesbury, Mass. Their team of around 40 employees includes engineers, designers, and marketing experts. They specialize in web design, web development, and custom software development.
Clients
- Beacon Hill
Industries
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34
- $50,000+
- 50 - 249 employees
- New York, NY
XWP is a web agency founded in Chelsea, Australia in 2005 with over 50 employees. They offer web development, web design, and UX/UI design solutions to mid-market and enterprise-level clients in the fields of IT and media.
Clients
Industries
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35
- $50,000+
- 10 - 49 employees
- Washington, DC
This small Washington D.C. company, which has fewer than 10 employees, is purely focused on UX/UI design. Brave UX is a full-service user experience agency, and the company - founded in 2014 - both designs and builds complex application interfaces. The team offers services across the entire spectrum of user experience, including concepting, branding, front-end development, and user research.
Clients
- AOL
Industries
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36
- $1,000+
- 10 - 49 employees
- Austin, TX
11thAgency is a small user experience design agency. In Austin, Texas, the agency was founded in 2011. Their team specializes in ux/ui design, branding, product design, web design, and more.
Industries
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37
- $1,000+
- 50 - 249 employees
- Islandia, NY
UX company Codment was launched in 2018. The midsize team focuses on ux/ui design, IT staff augmentation, custom software development, web development, and more. The company is headquartered in Islandia, New York.
Industries
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38
- $25,000+
- 10 - 49 employees
- Austin, TX
GLIDE is a web design, development, and digital marketing agency located in Austin, Texas. Founded in 2002, GLIDE offers web design, web development, SEO, and digital strategy services. Comprised of fewer than 10 employees, GLIDE manufactures potent brands that leave an indelible impression on customers.
Clients
- National Breast Cancer Foundation
Industries
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39
- $25,000+
- 250 - 999 employees
- Atlanta, GA
HatchWorks is an Atlanta-based software development and UX/UI design company with extensive nearshore delivery centers in Latin America. Founded in 2016, HatchWorks core purpose is to design and build software solutions your customers and business will love. HatchWorks provides custom software development, experience design, analytics, AI/ML, big data, and cloud services through their integrated US and Nearshore Agile teams.
Clients
- AT&T
Industries
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40
- $10,000+
- 2 - 9 employees
- Boulder, CO
Founded in 2017, uxpros is a UX design company with two locations in Boulder, Colo. and Lakewood, Colo. The team of fewer than 10 individuals primarily serves small businesses in the financial services, e-commerce, consumer products and services, and education industries. Their main service offering is UX/UI design.
Clients
- Odyssey Wallet
Industries
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41
- $50,000+
- 50 - 249 employees
- Boston, MA
altr, which is based in Salem, Mass., creates digital products and constructs brand platforms for majority midmarket businesses. Many of the 10-person agency's clients are in healthcare and medical, though altr has also worked on business services, consumer products, and retail projects.
Clients
- athenahealth
Industries
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42
- $10,000+
- 50 - 249 employees
- San Diego, CA
Webstacks is an user experience design agency founded in 2019. Their small team is headquartered in San Diego, California. The company focuses on ux/ui design, digital strategy, graphic design, web design, and more.Read MoreClients
- ServiceTitan
Industries
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43
- $25,000+
- 50 - 249 employees
- Salt Lake City, UT
Motomtech, a custom software development company, was founded in 2021. They are headquartered in Salt Lake City, Utah and have a midsize team. Their services include custom software development, web development, mobile app development, marketing strategy, and more.Read MoreIndustries
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44
- $100,000+
- 1,000 - 9,999 employees
- Boston, MA
Dept is a web development firm that was founded in 2016. They have a team of over 1,300 employees, spread out over four offices in Boston, Amsterdam, Berlin, and Manchester, U.K. They offer web development, UX/UI design, and web design to midmarket and enterprise companies across the globe.
Clients
- Tesla
Industries
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45
- $25,000+
- 10 - 49 employees
- Grand Rapids, MI
Digital Industry Group (DIG), an user experience design company, was established in 2018. The small team focuses on ux/ui design, web design, web development, digital strategy, and more. The agency is in Grand Rapids, Michigan.
Industries
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46
- $50,000+
- 10 - 49 employees
- Portland, OR
EMERGE is a digital service agency based in Portland, OR. Founded in 1998 and with a team of about 30, Emerge uses its world-class expertise to create innovative apps, digital products, and web pages.
Clients
- Nike
Industries
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47
- $10,000+
- 2 - 9 employees
- Denver, CO
Usman Group is a Denver based digital strategy firm that provides the right mix of research, tactics and strategy for mid-sized clients. Their nimble team conducts primary UX research services like stakeholder interviews, analytics audits, qualitative surveys, focus groups and usability testing that inform and improve digital products and services.
Clients
- National Safety Council
Industries
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48
- $5,000+
- 10 - 49 employees
- Irvine, CA
CreateApe is a digital creative agency based in Irvine, Calif. Founded in 2014, the team of 2 specializes in UX/UI design, conversion optimization, web development and more.
Industries
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49
- $25,000+
- 10 - 49 employees
- Vista, CA
The Smyth Group is a digital agency founded in San Diego in 2005. Their team of more than 10 specializes in UX/UI design, custom software development, and web development solutions for mid-market and enterprise-level clients.
Clients
- Columbia Sportswear
Industries
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50
- $25,000+
- 10 - 49 employees
- Chicago, IL
Mabbly is a full-service integrated marketing and advertising agency headquartered in Chicago. Founded in 2013, the agency is comprised of fewer than 50 employees and specializes in web design, web development, branding, SEO, digital strategy, and content marketing.
Clients
- Verano Holding Company
Industries
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51
- $75,000+
- 50 - 249 employees
- Louisville, KY
Slingshot is a software and app development company headquartered in Louisville, Ky. They were founded in 2005, and they have a team of over 25 people. The company mainly provides custom mobile app development, software development, and UX/UI design services.
Clients
- MetLife
Industries
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52
- Undisclosed
- 250 - 999 employees
- Chicago, IL
Software development firm SPR was established in 1973. The midsize team specializes in custom software development, enterprise app modernization, cloud consulting & SI, ux/ui design, and more. The company is headquartered in Chicago, Illinois and Milwaukee, Wisconsin.
Industries
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53
- $25,000+
- 2 - 9 employees
- Austin, TX
Standard Beagle Studio is an user experience company. The small Austin, Texas-based agency was established in 2012. Their team offers ux/ui design, web development, custom software development, and web design.
Industries
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54
- $10,000+
- 10 - 49 employees
- New York, NY
Adencys is a creative technology company based in New York in 2013. With no more than 50 employees, they offer web design, UX/UI design, and web development solutions to clients ranging from small firms to large enterprises across various fields.
Clients
- Dominik Tarabanski
Industries
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55
- $25,000+
- 10 - 49 employees
- Denver, CO
Tonic, a enterprise app modernization company, is headquartered in Denver, Colorado. The small agency was launched in 2015. Their services include enterprise app modernization, ux/ui design, web development, and mobile app development.
Industries
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56
- $50,000+
- 10 - 49 employees
- Portsmouth, NH
Proximity Lab, an user experience company, was established in 2008. In Portsmouth, New Hampshire and San Francisco, California, their small team provides ux/ui design, product design, and enterprise app modernization.
Clients
- Adobe
Industries
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57
- $10,000+
- 10 - 49 employees
- Austin, TX
Pushstart Creative is a small product design company. They focus on product design, custom software development, branding, packaging design, and more and were established in 2011.
Clients
- Apptronik
Industries
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58
- $10,000+
- 50 - 249 employees
- Atlanta, GA
Intuitio Labs is a software development company. Launched in 2018, the midsize agency is based in Atlanta, Georgia. Their services include custom software development, mobile app development, media planning & buying, product design, and more.
Clients
- Tmro
Industries
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59
- $50,000+
- 50 - 249 employees
- Miami, FL
ORIL is a web and mobile application development company headquartered in Brooklyn, N.Y. with an additional location in Kyiv, Ukraine. They were founded in 2014 and currently have about 32 employees. Their services include software development for predominately small businesses and midmarket firms in real estate, business services, and financial services.
Clients
- Rentometer
Industries
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60
- $25,000+
- 250 - 999 employees
- Reston, VA
Modus Create is a consulting firm based in Reston, Va. that helps predominately enterprises and mid-market businesses transform for success in the digital future. Founded in 2011, they currently have about 164 employees located in Cluj-Napoca, Romania, Santa Ana, Costa Rica, and Los Angeles who provide time zone-aligned services to their clients. In addition to custom software and web development, they affect change through a collaborative engagement model that focuses on strategy, product design and build, UX, company culture, and process change.
Clients
- Audi
Industries
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