Top 30 Back Office BPO Services in Ukraine

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Top 30 Back Office BPO Services in Ukraine

December 2022

Looking for a top non-voice BPO service provider in Ukraine?

Business process outsourcing (BPO) is growing globally, with a growth rate of about 4%. Back office BPO services make it easier for businesses to tackle core back office activities such as accounting or record maintenance while prioritizing core business processes and operations. 

List of the Best Ukraine Back Office BPO Firms

  • 1
    • Scheduling

      4.3
    • Quality

      4.4
    • Cost

      4.4
    • NPS

      4.6
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • Львів, Ukraine

    Agiliway is a digital agency based in Lyiv, Ukraine, with offices in Austin, Texas and Chernivtsi, Ukraine. Founded in 2016, they have approximately 135 employees that serve mostly midmarket clients in the health care, medical, and nonprofit fields. They focus on custom software development, web development, and mobile app development.

    Clients

    • ISV and Serie A
    • B
    • C startups from atumotive
    • fintech

    Industries

    Notable Project

    Agiliway developed an Android application to monitor and analyze GPS data in moving vehicles.

    "Their project management was the highlight for us." 

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  • 3
    • Undisclosed
    • 2 - 9 employees
    • Kyiv, Ukraine

    Leading Solution is a marketing agency based in Kyiv, Ukraine, with more than two employees. They have provided direct marketing, market research, and email marketing services since their founding in 2015. They work with clients in the industries of IT services and real estate.

    Clients

    • Adobe
    • Cushman & Wakefield
    • Preply
    • Freshworks

    Industries

    Notable Project

    Leading Solution performed lead generation and nurturing for a German SaaS company. The team managed the complete sales funnel creation, from prospecting and generating to processing lead contact information.

    "The most impressive thing was the level of communication and quality of work."

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  • 4
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients. 

    Clients

    • eKomi Ltd
    • OneLook
    • NectarDesk

    Industries

    Notable Project

    LimTC offers agents to help a SaaS company provide 24-hour customer support. The team is fluent in English and uses the client's CRM and other software. Their goal is to help users utilize the client's product.

    "The project has been very successful — LimTC truly feels like an extension of our company."

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  • 5
    • $1,000+
    • 50 - 249 employees
    • L'viv, Ukraine

    Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.

    Industries

    Notable Project

    A packaging solutions company hired BPO Nextdoor to provide lead generation. Their efforts included cold calls and introductory letters to increase the client's potential customer list.

    ''I recommend telling them your goals — their team can advise you on the best way to achieve them.''

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  • 6
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • L'viv, Ukraine

    Ukrany is an IT outstaffing company based in Kviv, Ukraine. Founded in 2017, they have a team of around 10 employees. Their services mainly include IT staff augmentation and non-voice BPO & back office services for primarily small businesses. 

    Clients

    • Friend Factory
    • Team Liquid
    • Klingit
    • IOPS Team

    Industries

    Notable Project

    Ukrany has been hired by a creative service company for the recruitment of talented and creative candidates for multiple vacancies. They also manage the operational parts of the collaboration.

    "They understand our needs in a good way, and they work as a partner more than just a vendor."

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  • 8
    • $5,000+
    • 50 - 249 employees
    • Kyiv,

    Central Hubspot is a BPO firm based in Kiev, Ukraine with over 50 members. Founded in 2020, they offer social media marketing, web development, and voice services to small and mid-market agencies in the fields of business services and e-commerce.

    Clients

    • Plato Realty

    Industries

    Notable Project

    Central Hubspot provided outsourcing solutions for a real estate company. The company was looking for more investors and needed to organize their operations better for future projects. Central Hubspot helped improve the company’s efficiency.

    “I was impressed with their service and the value they have delivered.” - Managing Director, Real Estate Company

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  • 9
    • Scheduling

      0.0
    • Quality

      0.0
    • Cost

      0.0
    • NPS

      0.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 2 - 9 employees
    • Odesa, Ukraine
    Wyzoo, a small business intelligence company and direct marketing company, is located in New York, New York. Their services include BI & big data consulting & SI and direct marketing.

    Clients

    • Silpo
    • Somplo
    • Flacon Bar
    • Perfume Bar

    Industries

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  • 10
    • Scheduling

      4.5
    • Quality

      5.0
    • Cost

      4.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    VERNA is an offshore IT managed services agency based in Kiev, Ukraine. They were founded in 2000 and currently have about 100 employees. Verna offers help-desk, Tier II and III data center services, hosting, productivity and cloud applications consulting, and back-office services.

    Clients

    • Manufacture: Cargill, Kraft Foods, Philip Morris International, ArcelorMittal, SUN InBev Ukraine.
    • IT& Telecommunications: GlobalLogic, Life, MTS, Ukrtelecom.
    • Finance & Banking: UkrSibbank BNP Paribas Group, Raiffeisen Bank International, Swedbank.
    • Distribution & Retail: COLIN'S, Brocard, O'STIN, Amadeus.

    Notable Project

    A small development firm partners with VERNA to provide their clients access to VERNA's man-power and telephony expertise.

    "VERNA has been a professional partner for us."

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  • 11
    • Scheduling

      4.6
    • Quality

      4.6
    • Cost

      5.0
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Zhytomyr, Ukraine

    Diya.pro is an IT agency founded in 2015 with over 10 members. Based in Zhytomyr, Ukraine, they are experts in IT managed services, IT strategy consulting, and cloud consulting for small and mid-market firms in the fields of nonprofit, business services, and IT.

    Clients

    • Tech Cloud
    • Swiss Basketball

    Industries

    Notable Project

    Diya provided 24/7 help desk support for end-clients managing an Office 365 integration. They evaluated calls as they came in and escalated cases when appropriate.

    "Everyone knows what’s going on, it gets done on time, and it gets done well."

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  • 12
    • $1,000+
    • 10 - 49 employees
    • Kyiv,

    Located in Kyiv, Ukraine and Moskva, Russia, Crane IP Law Firm is a small non-voice bpo/back office services company. Established in 2018, the team offers non-voice bpo/back office services and business consulting.

    Industries

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  • 13
    • $1,000+
    • 2 - 9 employees
    • Kyiv, Ukraine

    Non-voice bpo/back office services company AVITAR was founded in 2018. The small team specializes in non-voice bpo/back office services. The company is in Kyiv, Ukraine.

    Industries

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  • 14
    • Undisclosed
    • 10 - 49 employees
    • Zaporizhzhia,
    Outsourcing Ukraine is a non-voice bpo/back office services company. Launched in 2002, the agency is in Zaporizhzhia, Ukraine. The small team provides non-voice bpo/back office services, custom software development, other application development, application testing, and more.

    Industries

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  • 15
    • $1,000+
    • 2 - 9 employees
    • Kyiv, Ukraine
    Golegal.today is a non-voice bpo/back office services company. They focus on non-voice bpo/back office services and were launched in 2020. Their small team is Kyiv, Ukraine-based.
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  • 16
    • $1,000+
    • 10 - 49 employees
    • Kyiv,

    Established in 2017, Armada law company is a non-voice bpo/back office services company. Their small team is headquartered in Kyiv, Ukraine and Mykolaiv, Ukraine and offers non-voice bpo/back office services, IT managed services, business consulting, commercial property management, and more.

    Industries

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  • 17
    • Undisclosed
    • 250 - 999 employees
    • Kyiv, Ukraine

    Smart Solutions is a HR agency. Established in 2009, the midsize firm is based in Kyiv, Ukraine. Their services include HR services, back office outsourcing, corporate training, and accounting.

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  • 18
    • Undisclosed
    • 50 - 249 employees
    • Kyiv, Ukraine
    Mobilunity BPO is a midsize back office outsourcing company. The Kyiv, Ukraine-based company was launched in 2010. Their services include back office outsourcing, IT staff augmentation, customer service outsourcing, market research, and more.
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  • 19
    • Undisclosed
    • 50 - 249 employees
    • L'viv, Ukraine
    MSV Multicall, an answering service, was launched in 2004. In L'viv, Ukraine, their midsize team offers call center services, back office outsourcing, customer service outsourcing, and sales outsourcing.
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  • 20
    • $1,000+
    • 2 - 9 employees
    • Kyiv,
    Finevolution, a finance & accounting outsourcing (FAO) company, was founded in 2017. The small Kyiv, Ukraine-based team specializes in finance & accounting outsourcing (FAO), non-voice bpo/back office services, and accounting.
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  • 21
    • $1,000+
    • 10 - 49 employees
    • Kyiv, Ukraine
    Back office outsourcing company urSource is based in Kyiv, Ukraine. The small agency was launched in 2021. Their services include back office outsourcing, IT strategy consulting, CRM consulting and SI, IT managed services, and more.
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  • 22
    • $1,000+
    • 10 - 49 employees
    • Dnipro,
    Non-voice bpo/back office services company Shift-Arts was founded in 2015. Headquartered in Dnipro, Ukraine, their small team offers non-voice bpo/back office services, voice services, IT managed services, and IT staff augmentation.

    Industries

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  • 23
    • Undisclosed
    • 2 - 9 employees
    • Dnipropetrovs'k, Ukraine

    Zapleo Soft, a small website development firm, is headquartered in Dnipropetrovs'k, Ukraine. Their services include web development, mobile app development, ux/ui design, e-commerce development, and more.

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  • 24
    • $1,000+
    • 2 - 9 employees
    • Ivano-Frankivs'k,
    Established in 2021, Amevalue is a customer service outsourcing company. They are located in Ivano-Frankivs'k, Ukraine and have a small team. The company provides customer service outsourcing, call center services, back office outsourcing, and sales outsourcing.
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  • 25
    • $1,000+
    • 50 - 249 employees
    • Kyiv,
    EnergeticHub is a midsize telephone answering service based in Kyiv, Ukraine and Berlin, Germany. They focus on voice services, IT managed services, and non-voice bpo/back office services and were founded in 2020.

    Industries

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  • 26
    • $1,000+
    • 250 - 999 employees
    • L'viv, Ukraine

    Runway is a Rīga, Latvia-based answering service. The midsize team provides voice services, HR services, and non-voice bpo/back office services and was founded in 2003.

    Industries

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  • 27
    • Undisclosed
    • 10 - 49 employees
    • Odesa,
    Non-voice bpo/back office services company D&Z Networks was launched in 2012. Located in Odesa, Ukraine, their small team offers non-voice bpo/back office services.
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  • 28
    • $5,000+
    • 10 - 49 employees
    • Kyiv, Ukraine
    Team for Product, an app development firm, is in Kyiv, Ukraine. Founded in 2014, the small team provides mobile app development, web development, non-voice bpo/back office services, application testing, and more.
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  • 29
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

    Clients

    • MyCheck
    • Loginn
    • Cyber-Duck

    Industries

    Notable Project

    Aidey provided customer service. This included email support and phone support. 

    "We were always able to communicate with the team."

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