Top 30 Back Office BPO Services in Ukraine

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Top 30 Back Office BPO Services in Ukraine

May 2022

Looking for a top non-voice BPO service provider in Ukraine?

Business process outsourcing (BPO) is growing globally, with a growth rate of about 4%. Back office BPO services make it easier for businesses to tackle core back office activities such as accounting or record maintenance while prioritizing core business processes and operations. 

List of the Best Ukraine Back Office BPO Firms

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  • 2
    • $1,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    SupportYourApp is a customer support outsourcing company based in Kiev, Ukraine. Founded in 2010, SupportYourApp's team of more than 400 employees provides non-voice BPO/back office services and voice services. 

    Clients

    • Mastercard
    • Amazon
    • HERE Technologies
    • MacPaw

    Industries

    Notable Project

    A health monitoring platform was looking for a vendor that could deal with technical issues that were reported by their users. They chose to partner with SupportYourApp because of their experience.

    "We were very impressed with everything."

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  • 3
    • Undisclosed
    • 2 - 9 employees
    • Kyiv, Ukraine

    Leading Solution is a marketing agency based in Kyiv, Ukraine, with more than two employees. They have provided direct marketing, market research, and email marketing services since their founding in 2015. They work with clients in the industries of IT services and real estate.

    Clients

    • Adobe
    • Cushman & Wakefield
    • Preply
    • Freshworks

    Industries

    Notable Project

    Leading Solution was hired by a tutoring company to handle their email outreach initiatives. They were tasked with creating a detailed list of prospects and helping the client optimize their targeting.

    "They were prompt and polite throughout."

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  • 4
    • Scheduling

      5.0
    • Quality

      4.8
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Alcor is an IT outsourcing company based in Kiev, Ukraine and founded in 2007. Their team of 33 employees specializes in creating company-specific R&D centers in Ukraine that provide their clients with finance and accounting outsourcing, HR services, and IT staff augmentation. They work primarily with clients in the telecommunications industry.

    Clients

    • Tonic Health;
    • Certent;
    • People.ai;
    • Thred Up;

    Industries

    Notable Project

    Alcor provides early-stage business process outsourcing and R&D center consultation for a data collection company. They manage recruiting, facility lease negotiations, legal guidance, and accounting services.

    "They provide white-glove service, and they put a lot of creativity into solving problems."

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  • 5
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients. 

    Clients

    • eKomi Ltd
    • OneLook
    • NectarDesk

    Industries

    Notable Project

    A SaaS provider partnered with LimTC in order to provide customer support specialists with great communication skills and subject matter knowledge for their 24/7 after-sales chat support initiative.

    "Their hands-on approach and passion are impressive."

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  • 6
    • $1,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Label Your Data provides high-end data validation services and was founded in Kyiv, Ukraine in 2019. With a team of about 5 employees, they use deep learning and machine learning to provide data annotation services to small and mid-sized companies in IT, advertising, and business services industries. Other services include market research, BPO services, AI, and more.

    Industries

    Notable Project

    Label Your Data provides training data and annotation services for a deep learning model training solution. The team annotates thousands of documents and reports on the progress regularly to the client.

    "Their flexibility and ability to work with multiple languages are impressive."

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  • 7
    • $1,000+
    • 50 - 249 employees
    • L'viv, Ukraine

    Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.

    Industries

    Notable Project

    A website development and maintenance company has partnered with BPO Nextdoor for BPO support focused on data maintenance. The team manages the website's vouchers and deals in three different languages. 

    "Working with BPO Nextdoor almost feels like working with a colleague."

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  • 9
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.3
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • L'viv, Ukraine

    Ukrany is an IT outstaffing company based in Kviv, Ukraine. Founded in 2017, they have a team of around 10 employees. Their services mainly include IT staff augmentation and non-voice BPO & back office services for primarily small businesses. 

    Clients

    • Friend Factory
    • Gikken
    • Dealers Limited
    • Team Liquid

    Notable Project

    A startup IT company hired Ukrany for outsourcing solutions. The team was tasked to find a cost-effective design team who can perform the client's needs.

    "We liked the fact that they took all the responsibility for candidates they provided."

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  • 10
    • Undisclosed
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine

    Founded in 2013, Mindy Support is a business services company that is headquartered in Cyprus with an additional office in Ukraine. They mainly work with midmarket and enterprise companies in the advertising, IT, healthcare, and retail industries. The team of 260 specializes in voice services, transcription, and back office services. 

    Industries

    Notable Project

    A research institute wanted to develop a solution that would allow them to manually tracking of cells in microscopy videos. They partnered with Mindy Support to provide the solutions to achieve those goals.

    "They provided highly efficient operators at a profitable price."

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  • 11
    • $5,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Central Hubspot is a BPO firm based in Kiev, Ukraine with over 50 members. Founded in 2020, they offer social media marketing, web development, and voice services to small and mid-market agencies in the fields of business services and e-commerce.

    Clients

    • Plato Realty

    Industries

    Notable Project

    Central Hubspot provided outsourcing solutions for a real estate company. The company was looking for more investors and needed to organize their operations better for future projects. Central Hubspot helped improve the company’s efficiency.

    “I was impressed with their service and the value they have delivered.” - Managing Director, Real Estate Company

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  • 12
    • Scheduling

      4.5
    • Quality

      4.0
    • Cost

      4.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    VERNA is an offshore IT managed services agency based in Kiev, Ukraine. They were founded in 2000 and currently have about 100 employees. Verna offers help-desk, Tier II and III data center services, hosting, productivity and cloud applications consulting, and back-office services.

    Clients

    • Manufacture: Cargill, Kraft Foods, Philip Morris International, ArcelorMittal, SUN InBev Ukraine.
    • IT& Telecommunications: GlobalLogic, Life, MTS, Ukrtelecom.
    • Finance & Banking: UkrSibbank BNP Paribas Group, Raiffeisen Bank International, Swedbank.
    • Distribution & Retail: COLIN'S, Brocard, O'STIN, Amadeus.

    Notable Project

    A small development firm partners with VERNA to provide their clients access to VERNA's man-power and telephony expertise.

    "VERNA has been a professional partner for us."

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  • 13
    • Scheduling

      4.6
    • Quality

      4.8
    • Cost

      5.0
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Zhytomyr, Ukraine

    Diya.pro is an IT agency founded in 2015 with over 10 members. Based in Zhytomyr, Ukraine, they are experts in IT managed services, IT strategy consulting, and cloud consulting for small and mid-market firms in the fields of nonprofit, business services, and IT.

    Clients

    • Tech Cloud
    • Swiss Basketball

    Industries

    Notable Project

    Diya provided 24/7 help desk support for end-clients managing an Office 365 integration. They evaluated calls as they came in and escalated cases when appropriate.

    "Everyone knows what’s going on, it gets done on time, and it gets done well."

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  • 14
    • $1,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    Located in Kyiv, Ukraine and Moskva, Russia, Crane IP Law Firm is a small non-voice bpo/back office services company. Established in 2018, the team offers non-voice bpo/back office services and business consulting.

    Industries

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  • 15
    • $1,000+
    • 2 - 9 employees
    • Kyiv, Ukraine

    Non-voice bpo/back office services company AVITAR was founded in 2018. The small team specializes in non-voice bpo/back office services. The company is in Kyiv, Ukraine.

    Industries

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  • 16
    • Undisclosed
    • 10 - 49 employees
    • Zaporizhzhia, Ukraine

    Outsourcing Ukraine is a non-voice bpo/back office services company. Launched in 2002, the agency is in Zaporizhzhia, Ukraine. The small team provides non-voice bpo/back office services, custom software development, other application development, application testing, and more.

    Industries

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  • 17
    • $1,000+
    • 2 - 9 employees
    • Kyiv, Ukraine

    Golegal.today is a non-voice bpo/back office services company. They focus on non-voice bpo/back office services and were launched in 2020. Their small team is Kyiv, Ukraine-based.

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  • 18
    • $1,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    Established in 2017, Armada law company is a non-voice bpo/back office services company. Their small team is headquartered in Kyiv, Ukraine and Mykolaiv, Ukraine and offers non-voice bpo/back office services, IT managed services, business consulting, commercial property management, and more.

    Industries

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  • 19
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine

    Helpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.

    Clients

    • DoorDash
    • Headspace
    • Jam City
    • Bittrex

    Industries

    Notable Project

    A health technology company has hired Helpware for their BPO and IT services. The team provides ongoing support for any urgent IT-related matters or business process challenges.

    "We've been impressed with their responsiveness and willingness to go above and beyond for us."

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  • 20
    • $1,000+
    • 2 - 9 employees
    • Kyiv, Ukraine

    Finevolution, a finance & accounting outsourcing (FAO) company, was founded in 2017. The small Kyiv, Ukraine-based team specializes in finance & accounting outsourcing (FAO), non-voice bpo/back office services, and accounting.

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  • 21
    • Undisclosed
    • 50 - 249 employees
    • L'viv, Ukraine

    In L'viv, Ukraine, MSV Multicall is a call center. The midsize team provides call center services, back office outsourcing, customer service outsourcing, and sales outsourcing and was founded in [node:field_pp_year_founded:value].

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  • 22
    • $1,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Non-voice bpo/back office services company Smart Solutions BPO for IT was established in 2008. The firm provides non-voice bpo/back office services, HR services, and finance & accounting outsourcing (FAO) and has a small team.

    Clients

    • Intel
    • Pernod Ricard Ukraine
    • Sisense
    • Abbott

    Industries

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  • 23
    • $1,000+
    • 10 - 49 employees
    • Dnipro, Ukraine

    Non-voice bpo/back office services company Shift-Arts was founded in 2015. Headquartered in Dnipro, Ukraine, their small team offers non-voice bpo/back office services, voice services, IT managed services, and IT staff augmentation.

    Industries

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  • 24
    • Undisclosed
    • 2 - 9 employees
    • Dnipropetrovs'k, Ukraine

    Zapleo Soft, a small website development firm, is headquartered in Dnipropetrovs'k, Ukraine. Their services include web development, mobile app development, ux/ui design, e-commerce development, and more.

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  • 25
    • $1,000+
    • 2 - 9 employees
    • Odesa, Ukraine

    Wyzoo, a small business intelligence company and direct marketing company, is located in New York, New York. Their services include BI & big data consulting & SI and direct marketing.

    Clients

    • Silpo
    • Somplo
    • Flacon Bar
    • Perfume Bar

    Industries

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  • 26
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    EnergeticHub is a midsize telephone answering service based in Kyiv, Ukraine and Berlin, Germany. They focus on voice services, IT managed services, and non-voice bpo/back office services and were founded in 2020.

    Industries

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  • 27
    • $1,000+
    • 250 - 999 employees
    • L'viv, Ukraine

    Runway is a Rīga, Latvia-based answering service. The midsize team provides voice services, HR services, and non-voice bpo/back office services and was founded in 2003.

    Industries

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  • 28
    • Undisclosed
    • 10 - 49 employees
    • Odesa, Ukraine

    Non-voice bpo/back office services company D&Z Networks was launched in 2012. Located in Odesa, Ukraine, their small team offers non-voice bpo/back office services.

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  • 29
    • $5,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    Team for Product, an app development firm, is in Kyiv, Ukraine. Founded in 2014, the small team provides mobile app development, web development, non-voice bpo/back office services, application testing, and more.

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  • 30
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

    Clients

    • MyCheck
    • Loginn
    • Cyber-Duck

    Industries

    Notable Project

    Aidey provides customer support for a self-help podcast. They have been managing chats and emails for their customers with relevant resolutions based on queries they received from customers.

    "Their team quickly understood how our platform worked and now deliver great customer service all around."

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Need help selecting a company?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

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