LiveHelpIndia

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LiveHelpIndia is a back office outsourcing company founded in 2006. They are headquartered in San Jose, California and have a midsize team. Their services include back office outsourcing, customer service outsourcing, and sales outsourcing.

Client Insights

Industry Expertise

Business services

30%

Telecommunications

30%

Information technology

10%

Consumer products & services

5%

Financial services

5%

Hospitality & leisure

5%

Medical

5%

Supply Chain, Logistics, and Transport

5%

eCommerce

5%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 40%

Enterprise (>$1B) 10%

Common Project Size

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.5
1 Review

LiveHelpIndia was engaged by Kristals Cosmetics, a company that offers anti-ageing skincare products, to provide 24/7 live chat customer support. The Managing Director of Kristals Cosmetics chose LiveHelpIndia primarily due to their competitive pricing, excellent company culture, and the value they offered for the cost. Their services came highly recommended through a referral and the company values of LiveHelpIndia aligned well with Kristals Cosmetics'. A team of 12 from LiveHelpIndia was assigned to the project, providing top-notch customer support services including voice and text-based virtual assistants, and human agents to manage chat support for Kristals Cosmetics' customers. The results were impressive and the feedback from Kristals Cosmetics affirmed LiveHelpIndia's commitment to providing outstanding customer service.

Timeliness

5.0

Service Excellence

4.5

Value

5.0

Would Recommend

5.0