LiveHelpIndia

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LiveHelpIndia is a back office outsourcing company founded in 2006. They are headquartered in San Jose, California and have a midsize team. Their services include back office outsourcing, customer service outsourcing, and sales outsourcing.

Client Insights

Industry Expertise

Business services

30%

Telecommunications

30%

Information technology

10%

Consumer products & services

5%

Financial services

5%

Hospitality & leisure

5%

Medical

5%

Supply Chain, Logistics, and Transport

5%

eCommerce

5%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 40%

Enterprise (>$1B) 10%

Common Project Size

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.5
1 Review

LiveHelpIndia was hired by Kristals Cosmetics, a company offering anti-ageing skincare products infused with gemstones, to provide 24/7 customer service support. The Managing Director of Kristals Cosmetics found LiveHelpIndia through a referral and chose them due to their competitive pricing, company values, and the good value they offered for the cost. The scope of work involved LiveHelpIndia providing top-tier customer support services, including voice and text-based virtual assistance, and human agents to manage chat support. With a team of 12, LiveHelpIndia successfully delivered on their promise, providing round-the-clock, high-quality customer service support, significantly enhancing the customer experience for Kristals Cosmetics' clientele.

Timeliness

5.0

Service Excellence

4.5

Value

5.0

Would Recommend

5.0