The Best BPO Services in Delhi

Looking for a top business process outsourcing company in Delhi?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging.

To assist you in your search for a partner, we’ve compiled this list of the top BPO companies in Delhi. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

List of the Best Delhi BPO Services

  • 1

    Go4Customer

    Go4Customer is a contact center outsourcing company that is based in Noida, India with other centers in Jaipur, Mumbai, Bengaluru, Chennai, Ahmedabad, and Bhopal, India, South Tiverton, UK, and Houston. Since 2004, their team of over 200 experts have been providing voice/call center services and BPO/back office services. Go4Customer works with different industries including information technology, financial services, and consumer products.

    Notable Project

    An IT company wanted to smooth over how information enters and leaves the company, so they needed effective outbound services. Go4Customer improved the flow of calls, as well as provided lead generation services through telemarketing. The client is extremely confident in the work that Go4Customer has done.

    "They [Go4Customer] do their work quickly, safely, reliably, and they offer a good service despite the price." – Manager, IT Industry Company

    Former clients
    MSME
    BSNL
    TIMEX
    HudCo
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Noida, India
    5.0
    5.0
    3 Clutch reviews
    Awards

    Rajasthan State Award for Export Excellence (2010-2011)

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  • 2

    SunTec India

    SunTec India is a multi-process IT outsourcing company based in New Delhi, India with an additional office in Laguna Beach, Calif. Founded in 1999, SunTec India boasts a team of over 968 employees who provide non-voice BPO/back office services and voice/call center services.

    Notable Project

    SunTec India answered phones, offered filing services, and provided general paperwork help for an IT firm. Thanks to SunTec's efficient work, the client saves about $1500 monthly.

    "It’s easier to get things done for the day when using [their] service." — Customer Service Manager, IT Company

    Former clients
    Nielsen
    Bose
    Honda
    Pepsico
    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place New Delhi, India
    4.6
    4.6
    7 Clutch reviews
  • 3

    Octopus Tech Solutions

    Octopus Tech Solutions is a call center and voice services company based in Amritsar, India. Founded in 2011, they also have offices in Gurgram and Chandigargh, India. The company of 50+ employees provide non-voice BPO services and voice services to primarily midmarket businesses in the financial services sector. 

    Notable Project

    Octopus Tech Solutions developed a powerful BPO services solution for their e-commerce client, freeing them up to focus on expanding their brand. They designed a fully tailored voice package based on their client’s needs, garnering positive reviews as a result.

    "Although the partnership was short, they gave us a significant number of leads to process. We’re planning to start another project with Octopus Tech Solutions in the near future." – Project Manager, E-Commerce Company

     

    Former clients
    Club Factory
    Moneed
    Stephen Udoff
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Gurugram, India
    4.9
    4.9
    5 Clutch reviews
  • 4

    A1 Call Center

    A1 Call Center is a CISCO-based outsourcing call center in Noida, India. Founded in 2009, the company has a team of 6 that specialize in back office and call center services. They primarily work with clients in the consumer products, media, and education industries. 

    Notable Project

    A1 Call Center provided customer verification services for a telecommunications company. They conducted outbound calls to collect customer feedback. The former client used the collected data to update their policies and improve their services.

    "It has been a very happy, very enjoyable experience." – Administration Associate, Telecommunications Company 

    Former clients
    BetterU
    BIBA
    Network 18
    MMI Online
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Noida, India
    4.8
    4.8
    3 Clutch reviews
  • 5

    MattsenKumar LLC

    MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

    Notable Project

    MattsenKumar was hired to take over the responsibility of answering this products firm's phone calls. Making up 25% of the client's employees' work, MattsenKumar has been able to fulfill its role by respecting deadlines and being able to solve customers' problems 90% of the time, with efficiency increasing with every month the company stays on.

    "Work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time." - Director, Products Firm

    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place Gurgaon, India
    4.0
    4.0
    3 Clutch reviews
  • 6

    Call2Customers

    Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.

    Notable Project

    A consulting firm partnered with them for outsourcing services at a fair rate. Lead generation increased exponentially with help from the client who has a solid understanding of the market.

    “Call2Customers has a solid knowledge of the American market. They understand my requirements and how to approach marketing teams over here. They’ve even made good suggestions on how I can grow my business. It shows that they care about their work enough to do additional research.” – Owner, Consulting Firm

    Former clients
    HHC Consulting Inc.
    Talkwire
    8BIT
    NEO Trip
    Verified Learning
    SES
    Rayna B2B
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place delhi, India
    3.8
    3.8
    2 Clutch reviews
  • 7

    EXL Service

    EXL is an operations management and analytics company based in New York, with offices in New Delhi, Noida, and Bengaluru, India, and the Philippines. Founded in 1999, EXL's team of 15,148 employees provides non-voice BPO/back office services and voice services.

    Notable Project

    EXL was hired by an education organization to supply capabilities in the form of administrative, billing, and payment processing. The client particularly appreciated EXL's international billing and accounting services.

    "We have had a few international clients that return over and over again based on our ability to meet their needs and EXL's ability to manage billing issues." — HR Manager, Education Organization

    $ $ $ $ $
    equalizer $1,000+
    group10,000+ Employees
    place New Delhi, India
    3.8
    3.8
    4 Clutch reviews
  • 8

    Virtual Employee

    Virtual Employee is a remote staffing company based in Rockland, Maine, with a satellite office in Noida, India. Founded in 2007, Virtual Employee's team of nearly 700 employees provides non-voice BPO/back-office, web design and development, and mobile app development services.

    Notable Project

    Virtual Employee worked with a call center company to supply virtual assistant services that would assist the client in reducing redundancies while streamlining its tasks. The client was particularly pleased with Virtual Employee's communication and data entry processing tools. 

    "They offer great savings and are cost-effective." - Executive, Call Center Company

    Former clients
    Studyforge
    Paragon Print Systems
    Priva
    Sceris
    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place Noida, India
    5.0
    5.0
    1 Clutch review
    Awards

    Birmingham Chamber of Commerce Group Member , Indo-Australian Chamber of Commerce Member , ISO Certification

  • 9

    VirtusaPolaris

    VirtusaPolaris is an international business consulting firm that offers a multitude of IT services ranging from web development and design to software development to IT consulting to business process outsourcing. With offices in Chennai, India, Westborough, MA, and New York, NY, VirtusaPolaris has been around since 1993 and is composed of an ever-growing team of nearly 3,000 employees.

    Notable Project

    A patron account services company hired VirtusaPolaris to build an answering service. VirtusaPolaris developed a fully automated answering machine that the client still uses to this day. The client was impressed with VirtusaPolaris's reliability and the success of the answering machine system.

    "This is a dependable telephone system, and it's reliability is excellent. We haven’t encountered any downtime." – IT Manager, Patron Account Services Company

    Former clients
    Pegasystems
    JPMorgan
    AIG
    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place Gurgaon, India
    5.0
    5.0
    2 Clutch reviews
    Awards

    American Business Awards: Most Innovative Technology Company of the Year (2017), , Pega Partner Award (2017 , Gold Stevie Winner (2017)

  • 10

    Acelerar Technologies

    Acelerar Technologies is a KPO firm based in Noida, India. Founded in 2010, Acelerar's team of 270+ employees provides non-voice BPO/back office services and voice/call center services to clients around the world.

    Notable Project

    Acelerar Technologies worked with an IT company to assist with payment processing and facilitate the sales process for customers. The client reports that Acelerar is well organized with competitive prices and an emphasis on communication. Acelerar saves the client up to 12% of what it would spend with other companies.

    "[Acelerar gives us] savings in plans and services, excellent communication at all times, and well-protected data." - Senior Adminstration Manager, IT Company

    Former clients
    RCI
    NeuroPower Group
    Sandercok & Cowie
    Chukka
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place New Delhi, India
    4.1
    4.1
    5 Clutch reviews
  • 11

    SalesAladin

    SalesAladin is a customer acquisition firm founded in 2016 in Ghaziabad, India. With a team of more than 40 employees, SalesAladin supplies clients in the IT, business services, and healthcare industries with content marketing, voice/call center services, and non-voice BPO/back office services.

    Notable Project

    SalesAladin built a campaign to increase the customer base of a software development firm. SalesAladin spent many hours on the phone calling potential clients to schedule appointments, and they were instrumental in closing contract deals to increase the client list.

    "They were very attentive and proactive in asking relevant questions and figuring out how they could do better." – Director, Software Development Firm

    Former clients
    In2IT Technologies
    Celebal
    Xebia
    Wave Labs
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Ghaziabad, India
    4.9
    4.9
    8 Clutch reviews
  • 12

    Intrust Global

    Intrust Global is a BPO services provider based founded in 2005 in New Delhi, India, with a secondary office in Bangalore, India. With a team of more than 50 employees, Intrust Global provides non-voice BPO/back office services and voice/call center services to a variety of different industries. 

    Notable Project

    Intrust Global provided financial and IT services to an educational organization. Intrust took over the client's accounts, payroll, credit, record taking, IT, and client transactions, saving the client 100 hours and around $100,000 per month.

    "They are experts who are highly skilled in their fields." — Finance President, Education Organization

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place New Delhi, India
    3.8
    3.8
    2 Clutch reviews
  • 13

    Gtechwebindia

    Established in 2009, Gtechwebindia provides BPO, SEO, SMO, and e-commerce development services. They primarily work with small businesses in the retail and e-commerce industries. 

    Notable Project

    Gtechwebindia provided SEO and SMO services to a phone reselling company. Their work led to improvements in SERP rankings. 

    "The workflow was smooth and seamless." – Director, Mobile Phone Retailer

    Former clients
    Harvey Norman
    PerfumeClick.co.uk
    hometreats.co.uk
    CashOnPhone
    NovaHora.com
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place NEW DELHI, India
    4.9
    4.9
    9 Clutch reviews
  • 14

    Plaxonic Technologies

    Plaxonic Technologies is a BI firm based in Noida, India. Founded in 2013, their team of 60 serves clients in the auto repair sector. Services include e-commerce and mobile app development.

    Notable Project

    Plaxonic Technologies built a website for an auto repair company. The owner got positive reception from clients within the first week. The team is very patient.

    “I was really surprised by how much time they were willing to spend on the phone to help me.” – Owner, Auto Paint Repair Company

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Noida, India
    5.0
    5.0
    1 Clutch review
  • 15

    Noida Exim

    Noida Exim Private Limited is a call center outsourcing services provider based in Noida, India. The company, founded in 2009, has more than 250 employees and provides voice services and non-voice BPO/back office services to companies in various industries.

    Notable Project

    A business solutions company hired Noida Exim Private Limited to provide call center services to resolve customer queries quickly. The tech support team that Noida Exim Private Limited provided performed up to the expectations of the company.

    "They offer the good and reliable support team." - Project Manager, Business Solutions Company

    Former clients
    AISIN
    Bangon Udan Enterprise Pvt. Ltd.
    Blueair
    Forever New
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place NOIDA, India
    5.0
    5.0
    1 Clutch review
  • 16

    Growup Technologies

    Growup Technologies is a remote employee service provider based in Gurgaon, India. The company, founded in 2018, has more than 200 employees who provide, among others, non-voice BPO and back office services, HR services, and other digital marketing services to enterprise-level companies.

    Notable Project

    Growup Technologies was hired by a software development company to provide virtual assistant services that include providing application support and addressing customer queries. Within one month of the engagement, the company received good feedback from enterprise customers and saw how quickly the virtual assistants resolved all customers' issues.

    "Overall, we are impressed by the virtual assistants for the work." - Managing Director, software development company 

    Former clients
    Vatika Group
    ClearMedi Hospitals
    Bonjour Socks
    Ferns N Petals
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Gurgaon, India
    5.0
    5.0
    2 Clutch reviews
  • 17

    Technousa Consulting Services Pvt. Ltd.

    Technousa Consulting Services Pvt. Ltd. is an IT company located in New Delhi. Founded in 2007, it has team of 38 employees who provide web design, mobile app development, and web development services. They primarily work with small business and midmarket clients in the financial services, e-commerce, and automotive sectors.

    Notable Project

    Technousa Consulting Services Pvt. Ltd. developed a custom platform for a digital marketing agency that facilitates access to their SEO services. The team also built a website that is easy to use. The client was happy with the execution and is earning over 6 figures per year with their site.

    “I’m impressed with their ability to create anything. I told Sunny what I needed, and he made it happen.”—CEO, Digital Marketing Agency

    Former clients
    Textron
    ESXGroup
    Universal Enterprises Unlimited
    Cashtime
    SupaGas
    WorldVision
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place NEW DELHI, India
    5.0
    5.0
    2 Clutch reviews
  • 18

    Tech2Globe Web Solutions LLP

    Tech2Globe Web Solutions is a web development agency that was founded in 2014. They are headquartered in New Delhi, India, and consist of 82 employees. The company specializes in E-commerce development, web development, and HR consulting and outsourcing. 
     

    Notable Project

    Tech2Globe Web Services partnered with a food services company to provide data entry translations in both English and German. The company was impressed with how efficient they were able to work as well as their communication skills regarding the project. 

    “I was very happy with the quality of work, the team’s communication around the tasks, and the speed at which they produced deliverables.” – Customer Service Manager, Food Service Company
     

    Former clients
    Delivery Hero
    Foodora
    Ordering Online System
    QUIQUP
    Takeoutgroup
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place New Delhi, India
    5.0
    5.0
    3 Clutch reviews
  • 19

    Cosmic Sounds - Dubbing Voice Over Company

    With offices in Mumbai and New Delhi, India, Cosmic Sounds - Dubbing Voice Over is an audio & video localization and translation services company. Since 2008, their small team of six has been specializing in voice services and other digital marketing efforts for primarily small businesses. 

    Notable Project

    Cosmic Sounds - Dubbing Voice Over Company was hired by a digital marketing company for their voiceover work. The client needed voice overs translated into different languages. The engagement remains ongoing, as the team delivers quality work with no issues.

    "Their work is so good." – Senior Manager, Digital Marketing Company

    Former clients
    DHIRA
    WHO
    Akshay Kumar
    Bloodshot
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place New Delhi, India
    4.5
    4.5
    1 Clutch review
  • 20

    MaxBPO

    Max BPO is a call center agency headquartered in Nanaimo, Canada, with offices in Noida, India, and Takoma Park, Md. Since 1997, their team of 52 has provided clients with voice services, non-voice BPO/back-office services, and finance & accounting outsourcing expertise. Their call center services focus on B2C telemarketing, answering services, and virtual receptionist services, among others.

    Notable Project

    MAX BPO was subcontracted by a digital marketing agency for its inbound and outbound call center services. The project is still ongoing and is showing positive results.

    "They have a good team model. So, it's always been easy working with them." – Digital Marketing Expert, Digital Marketing Agency

    Former clients
    Digiperform
    Bisnode Central Europe
    $ $ $ $ $
    equalizer

    Undisclosed

    group250 - 999 Employees
    place Noida, India
    5.0
    5.0
    2 Clutch reviews
  • 21

    Trace Software

    Trace Software is an IT firm based in Gurgaon, India. Founded in 20016, their team of around 30 provides UI/UX design, mobile app development, and testing services.

    Notable Project

    Trace Software developed a website for an e-learning academy. They built the WordPress website, included my plug-ins, and provided SEO services.

    "The website was great, and they even took the initiative to implement suggested improvements to the website." –Owner, E-Learning Academy

    Former clients
    DynaCare
    Rolla Academy
    TattoHarbour
    Medi Resource
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Gurgaon, India
    4.5
    4.5
    1 Clutch review
  • 22

    Tech Fi Technologies

    Tech Fi Technologies is an IT company founded in 2016 in Gurugram, India. With no more than 50 experts, they offer voice services, web development, and web design solutions for clients ranging from small firms to large companies in the fields of e-commerce and education.

    Notable Project

    Tech Fi Technologies developed a website for a P2P renting platform. The platform was looking to outsource development work for their website. The site now serves as the backbone of the company.

    “The best thing was, the founder of this company Mr. Mayank always asked my feedback and was involved in the complete process.” - Founder, P2P Renting Platform

    Former clients
    Urban Step
    Industrial Carbon Components
    Diesenoopcion
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place gurugram, India
    5.0
    5.0
    8 Clutch reviews
  • 23

    BorderlessMind

    BorderlessMind is a staff augmentation and BPO firm based in Plano, Texas. Founded in 2001, their team of fewer than 10 serves clients of all sizes, with a focus on midmarket businesses. 

    Notable Project

    BorderlessMind was hired by a data solutions company to provide staff augmentation services. Their resources are skilled in C#, SQL, and .NET and deliver full-stack solutions. Their work exceeded client expectations.

     "We’ve been impressed with their abilities — for instance, they were able to quickly turn some of our old VB6 code into C#, which isn’t always an easy transition to make." — CEO, Data Solutions Company   

    Former clients
    GE Capital
    Reader's Digest
    Havas Media
    News Corp
    Boston University
    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place NOIDA, India
    4.8
    4.8
    2 Clutch reviews
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