Looking for a top non-voice BPO service provider in Delhi?

Business process outsourcing (BPO) is growing globally, with a growth rate of about 4%. Back office BPO services make it easier for businesses to tackle core back office activities such as accounting or record maintenance while prioritizing core business processes and operations.

To assist you in your search for a partner, we’ve compiled this list of the top back office BPO companies in Delhi. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.

List of the Best Delhi Back Office BPO Firms

  • 1
    $1,000+
    1,000 - 9,999 Employees
    New Delhi India

    SunTec India is a multi-process IT outsourcing company based in New Delhi, India with an additional office in Laguna Beach, Calif. Founded in 1999, SunTec India boasts a team of over 968 employees who provide non-voice BPO/back office services and voice/call center services.

    Clients
    Nielsen
    Bose
    Honda
    Pepsico
    Industries
    Notable Project

    SunTec India answered phones, offered filing services, and provided general paperwork help for an IT firm. Thanks to SunTec's efficient work, the client saves about $1500 monthly.

    "It’s easier to get things done for the day when using [their] service." — Customer Service Manager, IT Company

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  • 2
    $1,000+
    250 - 999 Employees
    Noida India

    Go4Customer is a contact center outsourcing company that is based in Noida, India with other centers in Jaipur, Mumbai, Bengaluru, Chennai, Ahmedabad, and Bhopal, India, South Tiverton, UK, and Houston. Since 2004, their team of over 200 experts have been providing voice/call center services and BPO/back office services. Go4Customer works with different industries including information technology, financial services, and consumer products.

    Clients
    MSME
    BSNL
    TIMEX
    HudCo
    Industries
    Notable Project

    An IT company wanted to smooth over how information enters and leaves the company, so they needed effective outbound services. Go4Customer improved the flow of calls, as well as provided lead generation services through telemarketing. The client is extremely confident in the work that Go4Customer has done.

    "They [Go4Customer] do their work quickly, safely, reliably, and they offer a good service despite the price." – Manager, IT Industry Company

  • 3
    $1,000+
    1,000 - 9,999 Employees
    Noida India

    Virtual Employee is a remote staffing company based in Rockland, Maine, with a satellite office in Noida, India. Founded in 2007, Virtual Employee's team of nearly 700 employees provides non-voice BPO/back-office, web design and development, and mobile app development services.

    Clients
    Studyforge
    Paragon Print Systems
    Priva
    Sceris
    Industries
    Notable Project

    Virtual Employee worked with a call center company to supply virtual assistant services that would assist the client in reducing redundancies while streamlining its tasks. The client was particularly pleased with Virtual Employee's communication and data entry processing tools. 

    "They offer great savings and are cost-effective." - Executive, Call Center Company

  • 4
    $1,000+
    1,000 - 9,999 Employees
    Gurugram India

    MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

    Industries
    Notable Project

    MattsenKumar was hired to take over the responsibility of answering this products firm's phone calls. Making up 25% of the client's employees' work, MattsenKumar has been able to fulfill its role by respecting deadlines and being able to solve customers' problems 90% of the time, with efficiency increasing with every month the company stays on.

    "Work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time." - Director, Products Firm

  • 5
    $1,000+
    10 - 49 Employees
    New Delhi India

    Established in 2009, Gtechwebindia provides BPO, SEO, SMO, and e-commerce development services. They primarily work with small businesses in the retail and e-commerce industries. 

    Clients
    Gardenshed.com
    Gardensheds.com.au
    Upscalestripper.com
    Upscaleshoes.com
    Industries
    Notable Project

    Gtechwebindia provided SEO and SMO services to a phone reselling company. Their work led to improvements in SERP rankings. 

    "The workflow was smooth and seamless." – Director, Mobile Phone Retailer

  • 6
    $1,000+
    250 - 999 Employees
    New Delhi India

    Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.

    Clients
    BETA IT
    TalkWire
    Wealth Partner Australia
    Verified Learning
    Industries
    Notable Project

    A consulting firm partnered with them for outsourcing services at a fair rate. Lead generation increased exponentially with help from the client who has a solid understanding of the market.

    “Call2Customers has a solid knowledge of the American market. They understand my requirements and how to approach marketing teams over here. They’ve even made good suggestions on how I can grow my business. It shows that they care about their work enough to do additional research.” – Owner, Consulting Firm

  • 7
    Undisclosed
    1,000 - 9,999 Employees
    Noida India

    Intelegencia is a non-voice bpo/back office services company. Established in 2009, the team specializes in non-voice bpo/back office services, cloud consulting & SI, and marketing strategy. Their midsize company is Atlanta, Georgia-based.

    Notable Project

    Intelegencia has helped a critical messaging services provider migrate their app code to AWS. Taking over from a previous vendor, the team has also handled the company’s DevOps and maintenance needs. 

    “We’ve truly integrated them into our processes; we consider them a part of our family.”

  • 8
    $1,000+
    250 - 999 Employees
    Noida India

    A1 Call Center is a CISCO-based outsourcing call center in Noida, India. Founded in 2009, the company has a team of 6 that specialize in back office and call center services. They primarily work with clients in the consumer products, media, and education industries. 

    Clients
    BetterU
    BIBA
    Network 18
    MMI Online
    Industries
    Notable Project

    A1 Call Center provided customer verification services for a telecommunications company. They conducted outbound calls to collect customer feedback. The former client used the collected data to update their policies and improve their services.

    "It has been a very happy, very enjoyable experience." – Administration Associate, Telecommunications Company 

  • 9
    Undisclosed
    50 - 249 Employees
    Noida India

    Acelerar Technologies is a KPO firm based in Noida, India. Founded in 2010, Acelerar's team of 270+ employees provides non-voice BPO/back office services and voice/call center services to clients around the world.

    Clients
    RCI
    PROLIME
    Notable Project

    Acelerar Technologies worked with an IT company to assist with payment processing and facilitate the sales process for customers. The client reports that Acelerar is well organized with competitive prices and an emphasis on communication. Acelerar saves the client up to 12% of what it would spend with other companies.

    "[Acelerar gives us] savings in plans and services, excellent communication at all times, and well-protected data." - Senior Adminstration Manager, IT Company

  • 10
    $1,000+
    10 - 49 Employees
    Gurugram India

    Growup Technologies is a remote employee service provider based in Gurgaon, India. The company, founded in 2018, has more than 200 employees who provide, among others, non-voice BPO and back office services, HR services, and other digital marketing services to enterprise-level companies.

    Clients
    Vatika Group
    ClearMedi Hospitals
    Bonjour Socks
    Ferns N Petals
    Industries
    Notable Project

    Growup Technologies was hired by a software development company to provide virtual assistant services that include providing application support and addressing customer queries. Within one month of the engagement, the company received good feedback from enterprise customers and saw how quickly the virtual assistants resolved all customers' issues.

    "Overall, we are impressed by the virtual assistants for the work." - Managing Director, software development company 

  • 11
    $1,000+
    50 - 249 Employees
    New Delhi India

    Intrust Global is a BPO services provider based founded in 2005 in New Delhi, India, with a secondary office in Bangalore, India. With a team of more than 50 employees, Intrust Global provides non-voice BPO/back office services and voice/call center services to a variety of different industries. 

    Industries
    Notable Project

    Intrust Global provided financial and IT services to an educational organization. Intrust took over the client's accounts, payroll, credit, record taking, IT, and client transactions, saving the client 100 hours and around $100,000 per month.

    "They are experts who are highly skilled in their fields." — Finance President, Education Organization

  • 12
    Undisclosed
    10 - 49 Employees
    Delhi India

    Technousa Consulting Services Pvt. Ltd. is an IT company located in New Delhi. Founded in 2007, it has team of 38 employees who provide web design, mobile app development, and web development services. They primarily work with small business and midmarket clients in the financial services, e-commerce, and automotive sectors.

    Clients
    Textron
    ESXGroup
    Universal Enterprises Unlimited
    Cashtime
    Industries
    Notable Project

    Technousa Consulting Services Pvt. Ltd. developed a custom platform for a digital marketing agency that facilitates access to their SEO services. The team also built a website that is easy to use. The client was happy with the execution and is earning over 6 figures per year with their site.

    “I’m impressed with their ability to create anything. I told Sunny what I needed, and he made it happen.”—CEO, Digital Marketing Agency

  • 13
    $1,000+
    50 - 249 Employees
    Noida India

    Plaxonic Technologies is a BI firm based in Noida, India. Founded in 2013, their team of 60 serves clients in the auto repair sector. Services include e-commerce and mobile app development.

    Industries
    Notable Project

    Plaxonic Technologies built a website for an auto repair company. The owner got positive reception from clients within the first week. The team is very patient.

    “I was really surprised by how much time they were willing to spend on the phone to help me.” – Owner, Auto Paint Repair Company

  • 14
    $1,000+
    50 - 249 Employees
    Delhi India

    Tech2Globe Web Solutions is a web development agency that was founded in 2014. They are headquartered in New Delhi, India, and consist of 82 employees. The company specializes in E-commerce development, web development, and HR consulting and outsourcing. 
     

    Clients
    Delivery Hero
    Foodora
    Ordering Online System
    QUIQUP
    Industries
    Notable Project

    Tech2Globe Web Services partnered with a food services company to provide data entry translations in both English and German. The company was impressed with how efficient they were able to work as well as their communication skills regarding the project. 

    “I was very happy with the quality of work, the team’s communication around the tasks, and the speed at which they produced deliverables.” – Customer Service Manager, Food Service Company
     

  • 15
    $1,000+
    50 - 249 Employees
    New Delhi India

    TravelsBpo, a call center company and non-voice bpo/back office services company, is located in New Delhi, India. They focus on voice services and non-voice bpo/back office services and were launched in 2011.

    Industries
    Notable Project

    A branding company hired TravelsBpo to provide BPO services. This involves inbound and outbound calls to get clients, provide travel and site management, along with travel bookings, among other efforts.

    "Everything is good with them."

  • 16
    $1,000+
    10 - 49 Employees
    New Delhi India

    Wishup is a virtual executive assistant provider based in New York, with offices in New Delhi, London, and Amsterdam. Founded in 2015, Wishup's team of about 30 employees specializes in non-voice BPO/back office services but provides a wide range of other capabilities such as SEO, social media marketing, and bookkeeping.

    Industries
    Notable Project

    Wishup created and managed digital content for a gaming website to boost their online presence. They additionally provide industry research to supplement their digital content. The client praises their willingness to learn more about their industry.

    "I'm very happy with their service as it stands, and I hope to both increase their workload and add an additional rep soon." — Founder, Gaming Website

  • 17
    $1,000+
    2 - 9 Employees
    Noida India

    BorderlessMind is a staff augmentation and BPO firm based in Plano, Texas. Founded in 2001, their team of fewer than 10 serves clients of all sizes, with a focus on midmarket businesses. 

    Clients
    GE Capital
    Reader's Digest
    Havas Media
    News Corp
    Notable Project

    BorderlessMind was hired by a data solutions company to provide staff augmentation services. Their resources are skilled in C#, SQL, and .NET and deliver full-stack solutions. Their work exceeded client expectations.

     "We’ve been impressed with their abilities — for instance, they were able to quickly turn some of our old VB6 code into C#, which isn’t always an easy transition to make." — CEO, Data Solutions Company   

  • 18
    $1,000+
    50 - 249 Employees
    Noida India
    Based in Noida, India and Bengaluru, India, GA Technocare is a non-voice bpo/back office services company. The midsize team provides non-voice bpo/back office services, HR services, and voice services and was launched in 2011.
    Industries
  • 19
    Undisclosed
    250 - 999 Employees
    Noida India

    Max BPO is a call center agency headquartered in Nanaimo, Canada, with offices in Noida, India, and Takoma Park, Md. Since 1997, their team of 52 has provided clients with voice services, non-voice BPO/back-office services, and finance & accounting outsourcing expertise. Their call center services focus on B2C telemarketing, answering services, and virtual receptionist services, among others.

    Clients
    Digiperform
    Bisnode Central Europe
    Notable Project

    MAX BPO was subcontracted by a digital marketing agency for its inbound and outbound call center services. The project is still ongoing and is showing positive results.

    "They have a good team model. So, it's always been easy working with them." – Digital Marketing Expert, Digital Marketing Agency

  • 20
    $1,000+
    1,000 - 9,999 Employees
    Noida India
    Pacific Global is an answering service company founded in 2001. In Wilmington, Delaware; Noida, India; Noida, India and Vadavalli, India, their large team focuses on voice services, non-voice bpo/back office services, and transcription.
    Industries
  • 22
    business

    Nimble Remote Subscription Staffing

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    $1,000+
    10 - 49 Employees
    New Delhi India
    Nimble Remote Subscription Staffing is a small non-voice bpo/back office services company. They provide non-voice bpo/back office services, social media marketing, email marketing, HR services, and more and were founded in 2017.
  • 23
    $1,000+
    250 - 999 Employees
    Noida India

    Noida Exim Private Limited is a call center outsourcing services provider based in Noida, India. The company, founded in 2009, has more than 250 employees and provides voice services and non-voice BPO/back office services to companies in various industries.

    Clients
    AISIN
    Bangon Udan Enterprise Pvt. Ltd.
    Blueair
    Forever New
    Industries
    Notable Project

    A business solutions company hired Noida Exim Private Limited to provide call center services to resolve customer queries quickly. The tech support team that Noida Exim Private Limited provided performed up to the expectations of the company.

    "They offer the good and reliable support team." - Project Manager, Business Solutions Company

  • 24
    Searchline Database Pvt Ltd. Logo

    Searchline Database Pvt Ltd.

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    $1,000+
    10 - 49 Employees
    Delhi India
    Searchline Database Pvt Ltd. Is a small software development firm. They focus on custom software development, non-voice bpo/back office services, conversion optimization, and web development and were established in 2016.
  • 25
    $5,000+
    50 - 249 Employees
    New Delhi India
    Medphine is a New Delhi, India-based answering service company. The company provides voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), business consulting, and more and is midsize.The company was launched in 2013.
    Industries
  • 26
    $5,000+
    1,000 - 9,999 Employees
    Noida India
    Cogito Tech LLC is an AI firm founded in 2006. Based in Levittown, New York and Noida, India, their midsize team offers Artificial Intelligence, non-voice bpo/back office services, voice services, and transcription.
    Industries
  • 27
    $50,000+
    10,000+ Employees
    Noida India
    Access Healthcare is a non-voice bpo/back office services company. They are in Grass Valley, California and have a large team that provides non-voice bpo/back office services, finance & accounting outsourcing (FAO), Artificial Intelligence, application management & support, and more. The firm was founded in 2011.
    Industries
  • 28
    $1,000+
    50 - 249 Employees
    Delhi India
    Eminenture is a midsize non-voice bpo/back office services and telephone answering service. Founded in 2011, the firm is located in Delhi, India; Manchester, United Kingdom and Benowa, Australia. Their team focuses on non-voice bpo/back office services and voice services.
    Industries
  • 29
    $10,000+
    250 - 999 Employees
    Noida India
    LiveSalesman is a midsize non-voice bpo/back office services and answering service company established in 2003. Their services include non-voice bpo/back office services and voice services. The firm is located in Las Vegas, Nevada and Noida, India.
    Industries
  • 30
    $1,000+
    10 - 49 Employees
    Noida India

    Nexuses is a web design firm based in London, UK. Founded in 2015, their team of 10 serves clients in the business services, IT, and consumer product sectors. Services include marketing strategy and branding.

    Clients
    Mercedes
    Franchise India
    Indeed
    HAKU
    Industries
    Notable Project

    Nexuses provided web design services for a sporting company. The team is responds quickly and delivered a good final product.

    “They had good timing.” –Director, Sporting Company

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