JindalX

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JindalX, a call center, is headquartered in New Delhi, India. The large company was founded in 2001. Their services include voice services, non-voice bpo/back office services, BI & big data consulting & SI, and web development.

Client Insights

Industry Expertise

Consumer products & services

10%

Education

10%

Financial services

10%

Gaming

10%

Hospitality & leisure

10%

Manufacturing

10%

Medical

10%

Other industries

10%

Retail

10%

eCommerce

10%

Client Size Distribution

Small Business (<$10M) 50%

Enterprise (>$1B) 50%

Common Project Size

<$10K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

JindalX was hired by Ascent Web Portal, a web designing and digital marketing company, to provide customer support services. The primary goal was to resolve customer requirements and ensure satisfaction. JindalX was chosen after careful research and analysis by Ascent's marketing team. The project involved managing customer calls, verifying customer identity, and directing the call to the solution department. Initially, there were concerns about JindalX's ability to understand the work structure and manage data. However, JindalX managed to exceed expectations by handling all aspects of the project perfectly. The project was a success, with JindalX effectively resolving customer requirements and enhancing customer satisfaction.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0