Top 90 Business Processes Outsourcing (BPO) Companies in Toronto

Need Help Selecting a Company?
  1. Home
  2. BPO
  3. Canada
  4. Toronto

Top 90 Business Processes Outsourcing (BPO) Companies in Toronto

May 2022

Looking for a top business process outsourcing company in Toronto?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

List of the Best Toronto BPO Services

  • 1
    • Scheduling

      4.9
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Oakville, Canada

    Martal Group is a sales agency based in Oakville, Canada and San Francisco. Founded in 2009, their team currently consists of 70 employees, who serve mostly technology companies in SaaS, Enterprise software and IT sectors. They offer services in outbound lead generation, appointment setting, account management, and sales.

    Clients

    • Fullscreen
    • Jedox
    • Clickworker
    • Quaenet

    Industries

    Notable Project

    Martal Group is a nonprofit automation platform's outbound sales partner. The team reaches out and set meetings with decision-makers through email, LinkedIn, and phone calls. 

    "The synergy between Martal and our team continues to drive successful results for our outbound campaigns."

    Visit Site
  • Need help selecting a company?

    Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest analyst.

    Free consultation
  • 2
    • Scheduling

      4.4
    • Quality

      4.5
    • Cost

      4.4
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 1,000 - 9,999 employees
    • Toronto, Canada

    AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries. 

    Clients

    • GPS Technologies
    • Handyman Matters
    • Progressive Comfort Solutions
    • healthcare

    Industries

    Notable Project

    AnswerForce provides after-hours phone answering services for an online payment portal. The team follows a script and helps callers complete their payments successfully.

    “Their responsiveness stands out.”

    Visit Site
  • 3
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Toronto, Canada

    24H Virtual is a voice and customer service agency based in Toronto with over 10 employees. They specialize in voice services for small and mid-market companies in the fields of transportation, education, and financial services.

    Industries

    Notable Project

    A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects.

    "I can’t ask for more — they do what they say they’ll do."

    Visit Site
  • 4
    • $1,000+
    • 50 - 249 employees
    • Toronto, Canada

    Telecommunications agency VoiceLogic is located in Toronto, Canada with another location in Minden, Nev. Since 1996, their team of 39 has been specializing in voice services for clients in the business & finance and consumer products industries. 

    Clients

    • DirecTV
    • Nissan
    • KPMG
    • Hilton

    Industries

    Notable Project

    A government organization hired VoiceLogic for their telemarketing. Along with having an effective service, the organization wanted to make more money. VoiceLogic helps them save money as well.

    "It's money-saving." – VP of IT, Government Organization

    Visit Site
  • 5
    • $5,000+
    • 10 - 49 employees
    • Toronto, Canada

    Purple Sales is a B2B lead generation and sales company headquartered in Toronto, Canada. Founded in 2017, their team of approximately 11 employees primarily serves small to midmarket clients in the IT and manufacturing sectors. Their services include email marketing, market research, and voice services.

    Industries

    Notable Project

    Purple Sales is spearheading the lead generation efforts of an insurance firm. They identify potential customers and markets to them, with the goal of securing qualified appointments for the company.

    They’ve been extremely willing to work on our ad hoc requests even if they’re outside the scope of our contract.”

    Visit Site
  • 6
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada

    Veta Virtual Receptionist is a phone answering service. They are headquartered in Toronto, Canada and have a small team that provides voice services. The company was founded in 2020.

    Industries

    Notable Project

    Veta Virtual acts as virtual receptionists for a construction company. They cover the client's daily calls until 9 p.m. and send an email to the client after each call.

    "Andy takes our feedback and implements it very quickly."

    Visit Site
  • 7
    • $1,000+
    • 250 - 999 employees
    • Vaughan, Canada

    Miratel is a telecommunications agency based in Toronto. Since 2000, their team of 83 has been specializing in non-voice BPO and voice services for clients in various industries including advertising and information technology.  

    Industries

    Visit Site
  • 8
    • $1,000+
    • 1,000 - 9,999 employees
    • Toronto, Canada

    Millenium1 Solutions is a large answering service company. In Toronto, Canada; Pasig, Philippines; Ottawa, Canada and Mississauga, Canada, the firm was established in 2013. Their team provides voice services and non-voice bpo/back office services.

    Industries

    Visit Site
  • 9
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada

    Gatestone & Co. Is a telephone answering service. Their midsize team is based in Toronto, Canada; Phoenix, Arizona; Quezon City, Philippines and Scarborough, Canada and focuses on voice services. The firm was launched in 1978.

    Industries

    Visit Site
  • 10
    • $1,000+
    • 50 - 249 employees
    • Toronto, Canada

    Non-voice bpo/back office services and call center Paradigm Quest is based in Toronto, Canada. The midsize team focuses on non-voice bpo/back office services and voice services. The agency was established in 2005.

    Industries

    Visit Site
  • 11
    • $1,000+
    • 50 - 249 employees
    • Vaughan, Canada

    3C Contact Services is a midsize answering service company. The Vaughan, Canada-based firm was established in 2013. Their services include voice services and non-voice bpo/back office services.

    Industries

    Visit Site
  • 12
    • $1,000+
    • 1,000 - 9,999 employees
    • Toronto, Canada

    Crawford & Company, a non-voice bpo/back office services company, was founded in 1941. Their large team is located in Toronto, Canada and provides non-voice bpo/back office services.

    Industries

    Visit Site
  • 13
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada

    OPTIMA is an answering service. They offer voice services and were launched in 1992. Their midsize team is Toronto, Canada-based.

    Industries

    Visit Site
  • 14
    • $5,000+
    • 50 - 249 employees
    • Mississauga, Canada
    NCRi is a midsize call center service. Established in 2008, the team offers call center services, back office outsourcing, customer service outsourcing, IT managed services, and more. The company is located in Mississauga, Canada.

    Industries

    Visit Site
  • 15
    • Undisclosed
    • 50 - 249 employees
    • Mississauga, Canada

    Answering service Contact Point 360 was founded in 2007. The midsize Mississauga, Canada-based team offers voice services and non-voice bpo/back office services.

    Industries

    Visit Site
  • 16
    • $10,000+
    • 2 - 9 employees
    • Toronto, Canada

    Lead Generators International is a business-to-business telemarketing firm that was founded in 1992. Based in Burnaby, Canada, this team of 11 provides telephone lead generation, appointment setting, telephone market research, database updating, mail list procurement services.

    Clients

    • Microsoft Dynamics
    • SAP
    • Hewlett Packard
    • Flight Center

    Industries

    Notable Project

    An electric mobility company wanted to build a network of dealerships in the USA and Canada. They partnered with Lead Generators International® to help attract approximately 800 dealers to fill that network.

    "They are easy to work with."

    Visit Site
  • 17
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada

    Simpro Solutions, a non-voice bpo/back office services and answering service, is located in Toronto, Canada and Miami, Florida. The agency offers non-voice bpo/back office services and voice services and has a midsize team.The agency was established in 2007.

    Industries

    Visit Site
  • 18
    • $1,000+
    • 250 - 999 employees
    • Mississauga, Canada

    MJR Capital Services is a non-voice bpo/back office services and telephone answering service launched in 1995. The agency provides non-voice bpo/back office services and voice services and has a midsize team. The agency is in Mississauga, Canada.

    Industries

    Visit Site
  • 19
    • $1,000+
    • 50 - 249 employees
    • Richmond Hill, Canada

    The ALEA Group is a midsize Richmond Hill, Canada-based answering service. Their services include voice services and search engine optimization.

    Industries

    Visit Site
  • 20
    • $10,000+
    • 10 - 49 employees
    • Vaughan, Canada

    Clever Digital Marketing, a small social media marketing agency, is headquartered in Vaughan, Canada. Their services include social media marketing and pay per click.

    Industries

    Notable Project

    Clever Digital Marketing conducted market research and competitor analysis to determine the best marketing strategy for a retail company.

    "We like their ability to create and execute a campaign based on our specific individual and industry needs."

    Visit Site
  • 21
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada

    Task Network is a non-voice bpo/back office services company. They are located in Toronto, Canada and have a midsize team. Their services include voice services, non-voice bpo/back office services, accounting, IT managed services, and more.

    Industries

    Visit Site
  • 22
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada

    York Consulting is a telephone answering service. They are in Toronto, Canada and have a small team. Their services include voice services. The company was launched in 2000.

    Industries

    Visit Site
  • 23
    • $5,000+
    • 50 - 249 employees
    • Vaughan, Canada

    World Performance Group Ltd. Is a non-voice bpo/back office services company located in București, Romania; Vaughan, Canada and Plovdiv, Bulgaria. They provide non-voice bpo/back office services, voice services, and market research and were established in 2012.

    Industries

    Visit Site
  • 24
    • $1,000+
    • 250 - 999 employees
    • Oakville, Canada

    Established in 2003, BluePay is a non-voice bpo/back office services company. The company offers non-voice bpo/back office services and has a midsize team. The company is based in Oakville, Canada and Naperville, Illinois.

    Industries

    Visit Site
  • 25
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada

    AnswerPlus is a phone answering service. They offer voice services, non-voice bpo/back office services, and IT managed services and were launched in 1961. Their midsize team is Toronto, Canada-based.

    Industries

    Visit Site
  • 26
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Toronto, Canada

    Seologist is an SEO company based in Toronto. The company, founded in 2003, has a team of less than 20 who provide SEO services, as well as web development, email and social media marketing, voice services, and others to business, financial, and consumer service companies. 

    Clients

    • NOVAJET
    • Canadian Choice Windows & Doors
    • Wine Online
    • ZIM Group Ltd

    Industries

    Notable Project

    Seologist was hired by a Mortgage Company to overhaul the Company's website and edited the search terms to organically generate leads. The Company saw an increasing number of calls and customers. Seologist's SEO work landed the Company's brand on the first page of Google through more and more search terms. 

    "Their SEO work helped us attract new customers, new employees, and propelled our brand in the industry." - President and Co-Founder, Mortgage Company 

    Visit Site
  • 27
    • $1,000+
    • 2 - 9 employees
    • Toronto, Canada

    Lead Generation Media is a lead generation company founded in 2018 in Scarborough, Canada. With a compact team of under 10 employees, they provide voice services, content marketing, and email marketing to clients in IT and other industries.

    Clients

    • Onlinekarma
    • Toronto-HVAC
    • Onlinekarma.club
    • SundayBoost.com

    Industries

    Notable Project

    Lead Generation Media helped a digital marketing firm with establishing their SEO and PPC strategy and generating more sales. Their efforts produced a 50% increase in revenue. Their pricing was fair and their smooth communication was complimented.

    "I will certainly engage with this company again for our future needs." – Digital Marketing Executive, Digital Marketing Firm

    Visit Site
  • 28
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada

    One Contact is a call center company. They provide voice services and were founded in 2005. Their small team is Toronto, Canada-based.

    Industries

    Visit Site
  • 29
    • $1,000+
    • 1,000 - 9,999 employees
    • Mississauga, Canada

    Symcor is an IT managed services company established in 1996. The large Mississauga, Canada-based team specializes in IT managed services, non-voice bpo/back office services, and digital strategy.

    Industries

    Visit Site
  • 30
    • $1,000+
    • 50 - 249 employees
    • Mississauga, Canada

    MetCredit is a Mississauga, Canada-based call center service. Founded in 1973, the midsize team focuses on voice services.

    Industries

    Visit Site

Need help selecting a company?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

Tell us about your project