Top 100 Business Processes Outsourcing (BPO) Companies in Toronto

AnswerForce provides after-hours phone answering services for an online payment portal. The team follows a script and helps callers complete their payments successfully.

“Their responsiveness stands out.”

Martal Group provides ongoing digital marketing services for a social media management platform. The client's goal is to increase their brand awareness and online visibility.

"They are quick to respond and ensure all our requests are completed on time."

24H Virtual provides ongoing call center services for an appliance repair company. Their main tasks are to answer incoming customer calls and respond to emails on a 24/7 basis.

"They’re always in touch with us, especially their owner who always tries to find ways to improve our collaboration."

LEX Reception provides ongoing answering services for a boutique legal firm. The team helps with scheduling consultations and their primary objective is to respond to all the client's prospective customers.

"They are receptive to changes and are always looking to improve."

An e-commerce company hired Funel to perform market research and data analysis for them. The team’s key deliverables included a report on their findings, 20 case studies, and marketing strategies. 

“The research they did was done perfectly.”

Veta Virtual provides virtual receptionist services to help address a law firm's reception needs.

"We really appreciate your ongoing analysis of our needs and ensuring that we receive the best package available to us."

Purple Sales has been hired by a growth strategy firm to develop integrated inbound and outbound marketing strategies for them. Their work includes lead generation, appointment setting, and follow-up calls.

"Their focus on continuous improvement shows in the results of our campaigns."

Portage Sales was hired by a financial institution to conduct a deep discovery and job shadowing with both leaders and the front-line leader. The team recommended pre-thinking, training, and more.

"They picked up on cues from the front-line teams when content wasn’t resonating, and were able to very quickly adapt."

A government organization hired VoiceLogic for their telemarketing. Along with having an effective service, the organization wanted to make more money. VoiceLogic helps them save money as well.

"It's money-saving." – VP of IT, Government Organization

WebDesk Solution provides custom web development services for a home décor company. Their work includes custom Shopify development for three sites.

“They’ve met all of my requirements.”

 

Omnie Integrated Services Inc provides outsourcing services for a consumer electronics manufacturing company. They provide 24/7 customer service support via phone, email, and social media in multiple languages.

"They work with you as if they are a partner or an extension of the company."

Clever Digital Marketing develops social media marketing campaigns for Facebook and Instagram, in addition to doing on-site SEO through technical development. They work within the client's established brand. 

"I want to save other business owners the uncertainty by saying that Clever is trustworthy, proven, and passionate." 

The Sales Factory provided lead generation services for a construction and engineering company. The team was responsible for listing buildings and emailing and scheduling calls with possible clients.

"We were impressed with their professionalism."

Lunas Consulting leads a conversational AI analytics provider's digital marketing efforts. They conduct market research, generate leads, manage LinkedIn ad campaigns, and run personalized outreach campaigns.

"Every single task has been delivered on time and communicated clearly."

LAT Multilingual helped a communications consulting firm translate and adapt a global company’s news release to Quebecquian French to address that market. The project required working under a strict NDA.

“LAT Multilingual was extremely helpful, understanding, and responsive.”

ZRAFTED provided BPO services for a wealth management company. They were tasked with hiring source leads and complying contact details onto an excel sheet and shortlisted them for further lead generation.

"The team's level of communication and the way they were always ready to cooperate with you were impressive."

A property tax consulting firm hired Lead Generators International® for lead generation services. After a discovery process, they looked for new potential customers for the client based on their target audience.

''They delivered quality and sophisticated work, which we needed for our business.''

Raises.com is supporting a manufacturing company with funding. They're helping the client grow their business and acquire new firms.

"We're impressed with their speed and effectiveness."

Rezolves provides call center and digital marketing services for an e-commerce company. The team has offered end-customer support, order processing, back-office optimization, a marketing strategy, and SEO. 

"Rezolves' team consistently demonstrated exceptional professionalism, responsiveness, and proactive communication."

Lead Generation Media was hired by an SME customer service provider to handle their lead generation efforts. The goal of the project is to expand the client's clientele.

"They perform an outstanding job when it comes to communication or scheduling meetings and managing our expectations."