Top 100 User Research Agencies in New York City

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Top 100 User Research Agencies in New York City

The Best of November 2026

Looking for a top user research agency in New York City?

Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. 

Jump to Most Reviewed Companies

List of the Best New York City User Research Companies

  • 31
    (39 Reviews) 4.9

    Timeliness

    4.8

    Service Excellence

    4.9

    Value

    4.7

    Would Recommend

    5.0
    $10,000+
    50 - 249 employees
    New York, NY
    Thoughtbot, a web development firm, is located in New York, New York and London, England. They focus on Web Development, Mobile App Development, UX/UI Design, cloud consulting & SI, and more and were launched in 2003.
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    Clients

    Health Match 360

    Industries

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  • 32
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    2 - 9 employees
    Jersey City, NJ
    YNO Designs LLC is a small UX agency. In Jersey City, New Jersey, the agency was launched in 2022. Their team offers UX/UI Design, Custom Software Development, Artificial Intelligence, and Web Design.
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    Industries

  • 33
    (36 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.8
    $25,000+
    50 - 249 employees
    New York, NY
    KnubiSoft is an IT staff augmentation company. The midsize team is in London, England; New York, New York; Warszawa, Poland and Kyiv, Ukraine. Their services include IT staff augmentation, Custom Software Development, Web Development, UX/UI Design, and more.
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    Clients

    UK BCA Group

    Industries

  • 34
    (31 Reviews) 4.9

    Timeliness

    4.7

    Service Excellence

    4.9

    Value

    4.7

    Would Recommend

    5.0
    $25,000+
    50 - 249 employees
    New York, NY

    Capicua is a full-cycle digital agency based in Montevideo, Uruguay, and founded in 2010. Their team of 23 employees specializes in custom software development, UX/UI design, and mobile app development. 

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    Clients

    KÜHL

    Industries

  • 35
    (26 Reviews) 4.8

    Timeliness

    4.7

    Service Excellence

    4.7

    Value

    4.7

    Would Recommend

    4.8
    $50,000+
    50 - 249 employees
    New York, NY
    Utility, a mobile app development company, is based in New York, New York; Culver City, California and Austin, Texas. Launched in 2013, the midsize team focuses on Mobile App Development, Web Design, UX/UI Design, Custom Software Development, and more.
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    Clients

    Airbnb NBA Coca-Cola Forbes

    Industries

  • 36
    (4 Reviews) 4.8

    Timeliness

    4.6

    Service Excellence

    4.8

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Brooklyn, NY
    Akendi is an UX company launched in 2007. Their small team is in Toronto, Canada; Cambridge, England; Brooklyn, New York and Ottawa, Canada and provides UX/UI Design, Digital Strategy, Web Design, Product Design, and more.
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    Clients

    Nuance/ Microsoft Broadridge Kijiji / eBay AMD

    Industries

  • 37
    (25 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    4.9
    $75,000+
    10 - 49 employees
    New York, NY

    Dom & Tom was founded in 2009 and has offices around the U.S. in New York, Chicago, and Los Angeles. They are an end-to-end digital product development agency that focuses on emerging technologies. Their team of 100+ created over 120 native mobile apps and worked on 400+ web projects. They specialize in research and planning, UX strategy and design, engineering, QA (quality assurance), and deployment.

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    Clients

    Samsung

    Industries

  • 38
    (18 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    5.0
    $10,000+
    50 - 249 employees
    New York, NY

    Jahnel Group, Inc. is an application development company based in Schenectady, N.Y., with offices in New York and Plano, Texas. The company, founded in 2012, has around 90 employees and provides custom software development, web development, mobile app development, and UX/UI design services. Jahnel Group, Inc. serves midmarket and other-sized companies and institutions in the business services, financial services, gaming, education, manufacturing, medical, and e-commerce industries.

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    Clients

    Atos

    Industries

  • 39
    (15 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    5.0
    $100,000+
    10 - 49 employees
    New York, NY

    Founded in 2009 in New York City, Small Planet is a mobile app development company that produces top quality mobile apps for both iOS and Android devices, including 25 App Store Category #1’s. The close-knit team works in Brooklyn, NY, offering user experience (UX) and design for mobile and web, smart device and touchscreen development, quality assurance and user testing, product management, and consulting services. They also recently started a Machine Learning Lab to work on some exciting AI-related projects.

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    Clients

    Aetna

    Industries

  • 40
    (13 Reviews) 5.0

    Timeliness

    4.8

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $10,000+
    2 - 9 employees
    Brooklyn, NY
    Branding company Suits & Sandals was established in 2011. The agency focuses on Branding, UX/UI Design, Web Design, and Low/No Code Development and has a small team. The agency is located in Brooklyn, New York.
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    Clients

    Arturo.ai

    Industries

  • 41
    (4 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.8

    Would Recommend

    4.9
    $25,000+
    2 - 9 employees
    South Orange Village, NJ

    7 Layer Studio is a branding agency launched in 2004. Their small team is headquartered in South Orange Village, New Jersey. The company focuses on Branding, UX/UI Design, Graphic Design, Packaging Design, and more.

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    Industries

  • 42
    (34 Reviews) 5.0

    Timeliness

    4.8

    Service Excellence

    5.0

    Value

    4.8

    Would Recommend

    5.0
    $25,000+
    10 - 49 employees
    New York, NY
    Savas Labs is a small web development company founded in 2013. Their services include Web Development, Web Design, UX/UI Design, Custom Software Development, and more. The agency is located in New York, New York; San Francisco, California; Boston, Massachusetts and Washington, District of Columbia.
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    Clients

    Harvard University Environmental Defense Fund Adobe NPR

    Industries

  • 43
    (18 Reviews) 4.9

    Timeliness

    4.7

    Service Excellence

    4.8

    Value

    4.9

    Would Recommend

    4.9
    $25,000+
    10 - 49 employees
    Ridgewood, NJ
    Paper Tiger, a web design company, was launched in 2008. Their small team is located in Ridgewood, New Jersey. The company offers Web Design, UX/UI Design, Branding, and Low/No Code Development.
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    Clients

    Quicken SOCi Tapcheck PBS

    Industries

  • 44
    (71 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    2 - 9 employees
    Brooklyn, NY
    CUT THRU Branding Agency is a branding firm. The small Redfern, Australia-based agency was established in 2017. Their team offers Branding, Graphic Design, Web Design, UX/UI Design, and more.
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    Industries

  • 45
    (11 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    Brooklyn, NY
    Web development company Mind Roots Pvt Ltd was established in 2011. The firm specializes in Web Development, Mobile App Development, Web Design, UX/UI Design, and more and has a midsize team. The firm is headquartered in Gazipur, India; Sydney, Australia; Dubai, United Arab Emirates and Brooklyn, New York.
    Read More

    Clients

    Ordertron Clip The Deal Zeus Weather Jamie Dalgetty

    Industries

  • 46
    (2 Reviews) 4.5

    Timeliness

    4.5

    Service Excellence

    4.5

    Value

    4.5

    Would Recommend

    5.0
    $25,000+
    50 - 249 employees
    New York, NY

    Infinity mesh, a , was launched in 2016. The agency specializes in and has a midsize team. The agency is headquartered in Sarajevo, Bosnia and Herzegovina.

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    Clients

    Unilever, GE, Biogen, Rochester Electronics, Lexus, Cambridge Mobile Telematics, Cogo Labs, NuVasive, RevTwo, Vector Evaluations, Falvey Insurance, Finetune
  • 47
    (34 Reviews) 4.9

    Timeliness

    4.7

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    4.9
    $50,000+
    10 - 49 employees
    New York, NY
    Together is a branding company launched in 2018. The small team specializes in Branding, UX/UI Design, Product Design, Web Development, and more. The agency is located in London, England; New York, New York and San Francisco, California.
    Read More

    Clients

    Unit

    Industries

  • 48
    (23 Reviews) 4.7

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    4.8
    $25,000+
    50 - 249 employees
    New York, NY
    Inceptives Digital is a midsize application development company launched in 2018. Their services include Mobile App Development, Artificial Intelligence, and UX/UI Design. The company is based in Allen, Texas; New York, New York; Toronto, Canada and London, England.
    Read More

    Industries

  • 49
    (15 Reviews) 4.9

    Timeliness

    4.7

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    5.0
    $50,000+
    10 - 49 employees
    New York, NY

    Gonni Agency is a UX and branding agency based in Buenos Aires, Argentina. Founded in 2012, their team of around 10 employees specializes in UI/UX design and branding.

    Read More

    Clients

    Diamond Kinethics

    Industries

  • 50
    (15 Reviews) 4.9

    Timeliness

    4.8

    Service Excellence

    5.0

    Value

    4.6

    Would Recommend

    5.0
    $25,000+
    10 - 49 employees
    New York, NY
    We Are Kitty is a web design company. Launched in 2017, the agency is in London, England; Cape Town, South Africa and New York, New York. The small team focuses on Web Design, Web Development, UX/UI Design, and E-Commerce Development.
    Read More

    Industries

  • 51
    (3 Reviews) 4.7

    Timeliness

    4.7

    Service Excellence

    4.7

    Value

    4.8

    Would Recommend

    4.7
    $100,000+
    10 - 49 employees
    New York, NY
    Alley is a web development company. They provide Web Development, Web Design, UX/UI Design, and Digital Strategy and were launched in 2010. The company is based in New York, New York.
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    Clients

    New York Post Hachette Book Group National Science Foundation National Council on Aging

    Industries

  • 52
    (5 Reviews) 4.8

    Timeliness

    4.7

    Service Excellence

    5.0

    Value

    4.4

    Would Recommend

    4.8
    $75,000+
    2 - 9 employees
    New York, NY

    Product design company Nessa is located in New York, New York. The small company was founded in 2020. Their team provides product design, web design, custom software development, ux/ui design, and more.

    Read More

    Clients

    Inveterate

    Industries

  • 53
    (15 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.8

    Would Recommend

    4.9
    $10,000+
    10 - 49 employees
    New York, NY
    Located in New York, New York and Kyiv, Ukraine, Pragmatic is an AI development company. The small company was founded in 2018. Their services include Artificial Intelligence, Custom Software Development, AI Consulting, and UX/UI Design.
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    Industries

  • 54
    (16 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.7

    Value

    4.8

    Would Recommend

    5.0
    $10,000+
    10 - 49 employees
    New York, NY
    Top Notch Dezigns® is a web design agency. They provide Web Design, UX/UI Design, E-Commerce Development, Pay Per Click, and more and were established in 2004. Their small team is located in New York, New York; Melville, New York; Los Angeles, California and London, England.
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    Clients

    Home Depot Meadowbrook Financial Mortgage Bankers Long Island University Student Nursing Association (SNA) Cassone

    Industries

  • 55
    (7 Reviews) 4.7

    Timeliness

    4.3

    Service Excellence

    4.6

    Value

    4.6

    Would Recommend

    4.9
    $10,000+
    50 - 249 employees
    Brooklyn, NY

    With a presence on both the east and west coasts of the US, Prolific Interactive is a product agency that offers mobile app development, UI/UX design, and digital strategy. The team, which is headquartered in Brooklyn, NY with a second office in San Francisco, CA, serves mid-market and enterprise clients.

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    Clients

    American Express

    Industries

  • 56
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    New York, NY

    Founded in 2012, Raxo is located in New York. Their team of 20 employees provides branding, marketing strategy, and UX/UI design services.

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    Clients

    BBC

    Industries

  • 57
    (7 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $50,000+
    50 - 249 employees
    New York, NY
    Web Solutions NYC is a midsize New York, New York-based custom software development firm. They specialize in Custom Software Development, Web Development, E-Commerce Development, Web Design, and more and were founded in 2007.
    Read More

    Industries

  • 58
    (31 Reviews) 4.9

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.6

    Would Recommend

    4.9
    $50,000+
    10 - 49 employees
    New York, NY
    App development company Majestyk was established in 2011. The small New York, New York-based team provides Mobile App Development, UX/UI Design, Web Development, and Low/No Code Development.
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    Clients

    IBM Audiomack LifeDojo Planned Parenthood

    Industries

  • 59
    (7 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    New York, NY

    Swarm Digital Marketing is a digital marketing agency based in New York City and Tampa, Florida, founded in 2016. They have about 10 employees, and serve small and midmarket clients in all types of industries and sectors, from doctors and medical groups, lawyers, E-commerce sellers, to military contractors. Services include SEO, website development, digital marketing, and branding.

    Read More

    Industries

  • 60
    (12 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    $50,000+
    10 - 49 employees
    New York, NY
    Boldheart, a mobile application development firm, was founded in 2020. The agency specializes in Mobile App Development, Custom Software Development, UX/UI Design, IT strategy consulting, and more and has a small team. The agency is in Berlin, Germany; München, Germany; Zürich, Switzerland and Wien, Austria.
    Read More

    Clients

    Valora

    Industries

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