Top 100 User Research Agencies in New York City

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Top 100 User Research Agencies in New York City

The Best of June 2024

Looking for a top user research agency in New York City?

Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. 

Jump to Most Reviewed Companies

List of the Best New York City User Research Companies

  • 1
    (87 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.6
    • Would Recommend

      4.9
    • $25,000+
    • 10 - 49 employees
    • New York, NY

    Momentum Design Lab is based in Silicon Valley, with offices also located in New York City and London. The approximately 30-person company, which was founded in 2002, principally works on UX/CX for digital product design. Momentum assists by delivering digital product innovation, customer experience management, and digital transformation programs using their design thinking and technology-driven approaches. Momentum specializes in financial services, healthcare, high technology and software startups, and cx/ad/marketing technologies.

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    Clients

    • Fiserv
    • Vestmark
    • ELM
    • Bitstamp

    Industries

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  • 2
    (19 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • New York, NY

    Uitop is a Kiev-based user experience design agency. The small team specializes in ux/ui design, saas design, product design, and web design; and was founded in 2021.

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    Clients

    • Slabstack 🇺🇸

    Industries

  • 3
    (47 Reviews) 4.8
    • Timeliness

      4.6
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.9
    • $25,000+
    • 250 - 999 employees
    • New York, NY

    Infinum is a software development company in San Francisco, CA. The 50+ team has equal experience in mobile and web development. They work with clients from a variety of industries, including business and financial services and automotive.

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    Clients

    • Philips

    Industries

  • 4
    (34 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • New York, NY

    Adam Fard UX Studio is a digital design agency headquartered in Berlin with offices in San Francisco. Since 2016, the 9-person team has provided UX/UI and web design services to small and midmarket businesses. 

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    Clients

    • Deutsche Telekom

    Industries

  • 5
    (20 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $10,000+
    • 50 - 249 employees
    • New York, NY

    Phenomenon Studio is a digital product studio with a team of world-class designers, developers, and a  network of multi-specialized talent based in Kharkiv, Ukraine, and founded in 2018. They specialize in UX/UI design, web development, and mobile app development solutions for small and mid-market firms alike. 

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    Clients

    • AirPortr

    Industries

  • 6
    (6 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.7
    • Would Recommend

      4.9
    • $100,000+
    • 50 - 249 employees
    • New York, NY
    FROM is a midsize user experience agency. Headquartered in New York, New York, the company was launched in 2016. Their team provides ux/ui design, mobile app development, search engine optimization, web design, and more.
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    Industries

  • 7
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 50 - 249 employees
    • New York, NY

    Pixel506 is a branding firm. Their small team is based in Escazú, Costa Rica and New York, New York. Their team specializes in branding, cloud consulting & SI, digital strategy, mobile app development, and more.

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    Industries

  • 8
    (36 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $10,000+
    • 250 - 999 employees
    • Brooklyn, NY

    Five is web and mobile app development agency headquartered in New York with offices in Croatia. The 50+ person product team has been creating stunning, award-winning mobile products since 2008.

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    Clients

    • Rosetta Stone

    Industries

  • 9
    (76 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      4.9
    • $25,000+
    • 50 - 249 employees
    • New York, NY

    Perpetual is a software product innovation and development company based in New York City. Founded in 2012, Perpetual's team of around 25 employees provides a wide range of services including UX/UI design, web design, mobile and custom software development, IT staff augmentation, product design, and more.

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    Clients

    • Reuters

    Industries

  • 10
    (66 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $25,000+
    • 10 - 49 employees
    • New York, NY

    Goji Labs is a web and mobile app development company based in Los Angeles. Founded in 2014, they have a team of about 30 that helps launch products in numerous industries ranging from business services to education. They provide product strategy, UX/UI design, mobile app, web, and IoT development services to various clients including startups, corporations, and nonprofits.

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    Clients

    • World Health Organization

    Industries

  • 11
    (23 Reviews) 4.7
    • Timeliness

      4.5
    • Service Excellence

      4.7
    • Value

      4.5
    • Would Recommend

      4.8
    • $25,000+
    • 250 - 999 employees
    • New York, NY

    Robosoft Technologies is a full-service digital experiences agency offering digital advisory, design strategy, UX/UI services, application development & maintenance and expertise in emerging technologies such as AR, VR, blockchain, chatbots and more. Established in 1996 and headquartered in San Francisco, the team of 500+ has offices in Mumbai, Udupi, Bengaluru, Chicago, and New York.

     

     


     

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    Clients

    • Warner Bros. Discovery

    Industries

  • 12
    (35 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      4.9
    • $25,000+
    • 50 - 249 employees
    • New York, NY

    DOOR3 is a software development company headquartered in New York, NY. Founded in 2002, DOOR3 has grown to a team of about 60 employees that serves mostly enterprise and mid-market business. They provide software, web, and mobile app development, UX/UI design, and enterprise app modernization.

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    Clients

    • Achievement Network

    Industries

  • 13
    (18 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.3
    • Would Recommend

      4.9
    • $100,000+
    • 250 - 999 employees
    • New York, NY

    Method is a strategic design firm based in New York with offices in London; Denver; Atlanta; Charlotte, N.C.; and San Jose, Calif. The firm, founded in 1999, has more than 130 employees and provides UX/UI design, custom software development, digital strategy, web development, and branding services. Method serves enterprise and mid-market companies in the financial services, IT, arts & entertainment, customer products & services, medical, and e-commerce industries.

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    Industries

  • 14
    (34 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      5.0
    • $100,000+
    • 250 - 999 employees
    • New York, NY

    ArcTouch was founded in 2008 and has offices in San Francisco, Calif., New York, and Florianópolis, Brazil. They excel at app development, blockchain, and UX/UI design. They guide their enterprise clients through the app building process by defining a strategy for the best user experience, planning the visual design, developing and testing the prototype, and ensuring optimization and growth.

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    Clients

    • 3M

    Industries

  • 15
    (24 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      4.1
    • $10,000+
    • 10 - 49 employees
    • New York, NY

    Coalesce is a New York City-based development shop with expertise in software, web, mobile app development, and UX/UI. Founded in 2006, Coalesce has a small team of about 10 employees, all of whom are committed to building exciting and engaging products for mostly mid-market companies. They also have a small business and enterprise presence.

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    Clients

    • Air Liquide

    Industries

  • 16
    (30 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      5.0
    • $50,000+
    • 50 - 249 employees
    • New York, NY

    XWP is a web agency founded in Chelsea, Australia in 2005 with over 50 employees. They offer web development, web design, and UX/UI design solutions to mid-market and enterprise-level clients in the fields of IT and media.

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    Clients

    • Google

    Industries

  • 17
    (33 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      5.0
    • $100,000+
    • 1,000 - 9,999 employees
    • New York, NY

    Dept is a web development firm that was founded in 2016. They have a team of over 1,300 employees, spread out over four offices in Boston, Amsterdam, Berlin, and Manchester, U.K. They offer web development, UX/UI design, and web design to midmarket and enterprise companies across the globe.
     

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    Clients

    • Tesla

    Industries

  • 18
    (151 Reviews) 4.8
    • Timeliness

      4.7
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • $5,000+
    • 250 - 999 employees
    • New York, NY

    Konstant Infosolutions is a mobile app and web developer that focuses on global technology and innovation. Founded in 2003 and headquartered in Jaipur, Rajasthan, their 170+ professionals are leaders in software solutions and cutting-edge technologies.

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    Clients

    • United Nations
    • Volkswagen
    • Stanley Connect
    • Delmonte

    Industries

  • 19
    (24 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $25,000+
    • 10 - 49 employees
    • New York, NY

    The Smyth Group is a digital agency founded in San Diego in 2005. Their team of more than 10 specializes in UX/UI design, custom software development, and web development solutions for mid-market and enterprise-level clients.

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    Clients

    • Columbia Sportswear

    Industries

  • 20
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • New York, NY

    Adencys is a creative technology company based in New York in 2013. With no more than 50 employees, they offer web design, UX/UI design, and web development solutions to clients ranging from small firms to large enterprises across various fields.

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    Clients

    • Dominik Tarabanski

    Industries

  • 21
    (63 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • $25,000+
    • 50 - 249 employees
    • New York, NY

    Mobile app development company Tapptitude has offices in Romania, the US, and London. The team of 100+ employees specializes in iOS and Android app development and offers UX/UI design, IT strategy consulting, and web development. Founded in 2013, Tapptitude mainly works with small businesses and startups in the real estate, automotive, and arts and entertainment industries.

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    Clients

    • Tenor

    Industries

  • 22
    (5 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 2 - 9 employees
    • New York, NY

    Selma Digital is a branding and digital design agency based in Brooklyn, N.Y. It was founded in 2019 and currently has a tight-knit team of fewer than ten employees. They primarily work with mid-market and enterprise-level clients from a variety of industries.

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    Industries

  • 23
    (33 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      5.0
    • $10,000+
    • 50 - 249 employees
    • New York, NY

    Thoughtbot is a web and mobile app development company based in Boston, MA with offices in Austin, San Francisco, New York, Raleigh, Washington D.C, and London. Since 2003, this 50+ team has delivered empowering digital solutions to enterprise-level and small companies alike.

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    Clients

    • Health Match 360

    Industries

  • 24
    (23 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • $1,000+
    • 50 - 249 employees
    • New York, NY

    Duck Design, a web design agency, is in London, United Kingdom. The small agency was launched in 2020. Their services include web design, ux/ui design, graphic design, product design, and more.

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    Clients

    • Farsight

    Industries

  • 25
    (23 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • New York, NY

    The Alfam is a small branding company. Launched in 2013, the team specializes in branding, marketing strategy, digital strategy, web design, and more. The agency is located in New York, New York and Miami, Florida.

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    Clients

    • BlackRock

    Industries

  • 26
    (36 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • New York, NY

    App Makers LA is a mobile app development company of around 10 employees. Founded in 2014, they are based in Los Angeles. They offer services in mobile app development and UX/UI design.

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    Clients

    • Los Angeles Apparel

    Industries

  • 27
    (9 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $10,000+
    • 2 - 9 employees
    • New York, NY

    Prototypical is a UX design agency located in New York. They have about 2 employees. Founded in 2018, they continue to provide UX/UI design, e-commerce development, and web design services. Primarily, their clients are midmarket firms and small businesses in e-commerce, business services, and retail. 

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    Clients

    • KOSE

    Industries

  • 28
    (11 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $50,000+
    • 10 - 49 employees
    • New York, NY

    Launched in 2020, hatch is a software development company. The company provides custom software development, mobile app development, ux/ui design, IT strategy consulting, and more and has a small team. The company is located in Berlin, Germany; Seefeld, Germany; Zürich, Switzerland and Triesen, Liechtenstein.

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    Clients

    • Valora

    Industries

  • 29
    (15 Reviews) 4.9
    • Timeliness

      4.7
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      5.0
    • $50,000+
    • 10 - 49 employees
    • New York, NY

    Gonni Agency is a UX and branding agency based in Buenos Aires, Argentina. Founded in 2012, their team of around 10 employees specializes in UI/UX design and branding.

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    Clients

    • Diamond Kinethics

    Industries

  • 30
    (2 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      5.0
    • $25,000+
    • 50 - 249 employees
    • New York, NY

    Infinity mesh, a , was launched in 2016. The agency specializes in and has a midsize team. The agency is headquartered in Sarajevo, Bosnia and Herzegovina.

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    Clients

    • Unilever, GE, Biogen, Rochester Electronics, Lexus, Cambridge Mobile Telematics, Cogo Labs, NuVasive, RevTwo, Vector Evaluations, Falvey Insurance, Finetune

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