Top 100 User Research Agencies in New York City
The Best of November 2024
Looking for a top user research agency in New York City?
Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. While there are many advantages to user research, be wary of bad user research.
For example, when looking for a user experience agency to hire, ask about the role user research plays in its design process. A sign of good user research is when it occurs at the beginning of a project – throughout the discovery stages. User research is a tool to learn about user needs and challenges, not to validate an existing idea for a feature.
To assist you in your search for a partner, we’ve compiled this list of the top user research firm in New York City. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
>List of the Best New York City User Research Companies
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1
- $25,000+
- 10 - 49 employees
- New York, NY
Momentum Design Lab is based in Silicon Valley, with offices also located in New York City and London. The approximately 30-person company, which was founded in 2002, principally works on UX/CX for digital product design. Momentum assists by delivering digital product innovation, customer experience management, and digital transformation programs using their design thinking and technology-driven approaches. Momentum specializes in financial services, healthcare, high technology and software startups, and cx/ad/marketing technologies.
Clients
- Fiserv
- Vestmark
- ELM
- Bitstamp
Industries
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2
- $25,000+
- 250 - 999 employees
- New York, NY
Infinum is a software development company in San Francisco, CA. The 50+ team has equal experience in mobile and web development. They work with clients from a variety of industries, including business and financial services and automotive.
Clients
- Philips
Industries
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3
- $50,000+
- 10 - 49 employees
- New York, NY
Cake & Arrow is a web design company founded in 2002. The firm focuses on web design, web development, mobile app development, and e-commerce development and has a midsize team.Read MoreClients
- Chubb
Industries
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4
- $10,000+
- 10 - 49 employees
- New York, NY
Uitop is a Kiev-based user experience design agency. The small team specializes in ux/ui design, saas design, product design, and web design; and was founded in 2021.
Clients
- Slabstack 🇺🇸
Industries
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5
- $25,000+
- 50 - 249 employees
- New York, NY
Launched in 2002, DOOR3 is an UX design agency. The company offers UX/UI Design, Custom Software Development, and Web Development and has a midsize team.Read MoreClients
- Achievement Network
Industries
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6
- $25,000+
- 10 - 49 employees
- New York, NY
Goji Labs is a web and mobile app development company based in Los Angeles. Founded in 2014, they have a team of about 30 that helps launch products in numerous industries ranging from business services to education. They provide product strategy, UX/UI design, mobile app, web, and IoT development services to various clients including startups, corporations, and nonprofits.
Clients
- World Health Organization
Industries
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7
- $10,000+
- 10 - 49 employees
- New York, NY
Adam Fard UX Studio is a digital design agency headquartered in Berlin with offices in San Francisco. Since 2016, the 9-person team has provided UX/UI and web design services to small and midmarket businesses.
Clients
- Deutsche Telekom
Industries
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8
- $25,000+
- 50 - 249 employees
- New York, NY
Perpetual is a software product innovation and development company based in New York City. Founded in 2012, Perpetual's team of around 25 employees provides a wide range of services including UX/UI design, web design, mobile and custom software development, IT staff augmentation, product design, and more.
Clients
- Reuters
Industries
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9
- $10,000+
- 50 - 249 employees
- New York, NY
Pixel506 is a branding firm. Their small team is based in Escazú, Costa Rica and New York, New York. Their team specializes in branding, cloud consulting & SI, digital strategy, mobile app development, and more.
Industries
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10
- $10,000+
- 50 - 249 employees
- New York, NY
Phenomenon Studio is a digital product studio with a team of world-class designers, developers, and a network of multi-specialized talent based in Kharkiv, Ukraine, and founded in 2018. They specialize in UX/UI design, web development, and mobile app development solutions for small and mid-market firms alike.
Clients
- AirPortr
Industries
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11
- $10,000+
- 2 - 9 employees
- New York, NY
Selma Digital is a branding and digital design agency based in Brooklyn, N.Y. It was founded in 2019 and currently has a tight-knit team of fewer than ten employees. They primarily work with mid-market and enterprise-level clients from a variety of industries.
Industries
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12
- $10,000+
- 250 - 999 employees
- Brooklyn, NY
Five is web and mobile app development agency headquartered in New York with offices in Croatia. The 50+ person product team has been creating stunning, award-winning mobile products since 2008.
Clients
- Rosetta Stone
Industries
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13
- $100,000+
- 250 - 999 employees
- New York, NY
ArcTouch was founded in 2008 and has offices in San Francisco, Calif., New York, and Florianópolis, Brazil. They excel at app development, blockchain, and UX/UI design. They guide their enterprise clients through the app building process by defining a strategy for the best user experience, planning the visual design, developing and testing the prototype, and ensuring optimization and growth.
Clients
- 3M
Industries
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14
- $50,000+
- 250 - 999 employees
- New York, NY
Method is a strategic design firm based in New York with offices in London; Denver; Atlanta; Charlotte, N.C.; and San Jose, Calif. The firm, founded in 1999, has more than 130 employees and provides UX/UI design, custom software development, digital strategy, web development, and branding services. Method serves enterprise and mid-market companies in the financial services, IT, arts & entertainment, customer products & services, medical, and e-commerce industries.
Industries
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15
- $50,000+
- 50 - 249 employees
- New York, NY
XWP is a web agency founded in Chelsea, Australia in 2005 with over 50 employees. They offer web development, web design, and UX/UI design solutions to mid-market and enterprise-level clients in the fields of IT and media.
Clients
Industries
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16
- $10,000+
- 10 - 49 employees
- New York, NY
League Design Agency is a small web design company launched in 2017. Their team offers Web Design, UX/UI Design, Logo, and Packaging Design. The agency is based in New York, New York; Katowice, Poland and Kyiv, Ukraine.Read MoreClients
- Luxoft
Industries
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17
- $25,000+
- 250 - 999 employees
- New York, NY
Robosoft Technologies is a full-service digital experiences agency offering digital advisory, design strategy, UX/UI services, application development & maintenance and expertise in emerging technologies such as AR, VR, blockchain, chatbots and more. Established in 1996 and headquartered in San Francisco, the team of 500+ has offices in Mumbai, Udupi, Bengaluru, Chicago, and New York.
Clients
- Warner Bros. Discovery
Industries
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18
- $100,000+
- 50 - 249 employees
- New York, NY
FROM is a midsize user experience agency. Headquartered in New York, New York, the company was launched in 2016. Their team provides ux/ui design, mobile app development, search engine optimization, web design, and more.Read MoreIndustries
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19
- $5,000+
- 2 - 9 employees
- Jersey City, NJ
YNO Designs LLC is an user experience company. The small Jersey City, New Jersey-based company was launched in 2008. Their services include ux/ui design, custom software development, web development, Artificial Intelligence, and more.
Industries
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20
- $10,000+
- 10 - 49 employees
- New York, NY
Adencys is a creative technology company based in New York in 2013. With no more than 50 employees, they offer web design, UX/UI design, and web development solutions to clients ranging from small firms to large enterprises across various fields.
Clients
- Dominik Tarabanski
Industries
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21
- $5,000+
- 250 - 999 employees
- New York, NY
Konstant Infosolutions is a mobile app and web developer that focuses on global technology and innovation. Founded in 2003 and headquartered in Jaipur, Rajasthan, their 170+ professionals are leaders in software solutions and cutting-edge technologies.
Clients
- United Nations
- Volkswagen
- Stanley Connect
- Delmonte
Industries
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22
- $10,000+
- 50 - 249 employees
- New York, NY
Launched in 2020, Synergy Lab is a mobile app development firm. Their small team is headquartered in Aventura, Florida. Their services include mobile app development.
Industries
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23
- $100,000+
- 1,000 - 9,999 employees
- New York, NY
Dept is a web development firm that was founded in 2016. They have a team of over 1,300 employees, spread out over four offices in Boston, Amsterdam, Berlin, and Manchester, U.K. They offer web development, UX/UI design, and web design to midmarket and enterprise companies across the globe.
Clients
- Tesla
Industries
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24
- $10,000+
- 10 - 49 employees
- New York, NY
Coalesce is a New York City-based development shop with expertise in software, web, mobile app development, and UX/UI. Founded in 2006, Coalesce has a small team of about 10 employees, all of whom are committed to building exciting and engaging products for mostly mid-market companies. They also have a small business and enterprise presence.
Clients
- Air Liquide
- Inman News
- Knopman Marks
Industries
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25
- $5,000+
- 50 - 249 employees
- New York, NY
UPQODE is a web design agency based in Nashville, Tennessee; New York, New York; Tampa, Florida and Seattle, Washington. They focus on Web Design, Web Development, UX/UI Design, Custom Software Development, and more and were launched in 2015.Read MoreClients
- Think Tank Team - Samsung Research America
Industries
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26
- $5,000+
- 50 - 249 employees
- New York, NY
Mobile app development company Tapptitude has offices in Romania, the US, and London. The team of 100+ employees specializes in iOS and Android app development and offers UX/UI design, IT strategy consulting, and web development. Founded in 2013, Tapptitude mainly works with small businesses and startups in the real estate, automotive, and arts and entertainment industries.
Clients
- Tenor
Industries
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27
- $1,000+
- 50 - 249 employees
- New York, NY
Duck Design, a web design agency, is in London, United Kingdom. The small agency was launched in 2020. Their services include web design, ux/ui design, graphic design, product design, and more.
Clients
- Farsight
Industries
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28
- $10,000+
- 50 - 249 employees
- New York, NY
Brights is a digital production agency that's headquartered in Kyiv, Ukraine; they also have an office in Warsaw, Poland. Founded in 2011, Brights has about 43 employees that do web development, mobile app development, and UX/UI design. They serve a range of clients, notably midmarket clients and businesses in the IT, advertising, and e-commerce sectors.
Clients
- Philip Morris
- Suzuki
- Microsoft
- Danone
Industries
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29
- $10,000+
- 10 - 49 employees
- New York, NY
Based in Los Angeles, California and New York, New York, App Makers USA is an app development firm. The company specializes in Mobile App Development, Web Development, and UX/UI Design and is small.The company was established in 2014.Read MoreClients
- Los Angeles Apparel
- CVS Pharmacy
- Number Hive
- NFL
Industries
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30
- $10,000+
- 50 - 249 employees
- New York, NY
Thoughtbot is a web and mobile app development company based in Boston, MA with offices in Austin, San Francisco, New York, Raleigh, Washington D.C, and London. Since 2003, this 50+ team has delivered empowering digital solutions to enterprise-level and small companies alike.
Clients
- Health Match 360
Industries
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